Professional Documents
Culture Documents
ELEMENTS OF PROFESSIONALISM :
4. Honesty/ Integrity The quality of being honest Moral soundness Undivided or Unbroken
6. Respect to others
Professionalism in Business :
Professionalism in Business Health and Hygiene Personal Image-First Impressions REALLY Count!
Appearance and Dress Etiquette and Manners Always use the magic words: PLEASE and THANK YOU
Be on time Keep your promises Respect people and be courteous Follow up with thank-you notes
Return all phone calls Call ahead to confirm appointments
FAMILY ENTREPRENEUR :
1. DEGREE OF OPEN MINDEDNESS: Professional are open minded, receptive to new ideas, ready to
experiment. While family entrepreneurs generally lack this.
2. NEW PRACTICES: Include Quality certification, Participative Mgmt., Change in working style,
financing pattern. Professional are always leaders in adopting them, experimenting with them. While
there is lack of this attitude in family entrepreneurs
3. IMPARTIAL HRM: Professionals do not show partiality towards any particular gender. But family
business houses employ their relative or friends or people belonging to same social caste in
responsible position.
5.DECISION MAKING STYLE: The decision making process in professional run organization tends to be
qualitative better & vision to be broader. It is mostly participative. While in family run businesses is
more autocratic in nature. Here it is mostly owner entrepreneur himself or herself who makes the
decision sometimes with the help of his family members or friends.