Professional Documents
Culture Documents
INTRODUCTION
a third (35%) of the companies who responded to our survey
reducing their headcount. This is broadly supported by Chris Greaves
the 5% of our candidate respondees who were made Managing Director, Hays Gulf Region
redundant in 2017.
* Please note that the Oil & Gas sector is not included.
For more information about this industry, visit our dedicated website: haysplc.com/global-recruitment/oil-and-gas
2 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 3
SURVEY RESULTS
EMPLOYEES & EMPLOYERS
4 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 5
EMPLOYEE SURVEY RESULTS
CAREER, SALARIES & WORK-LIFE BALANCE
Career If answered ‘within 6 months’ or ‘between 6-12 months’: What are the most important factors keeping you with your
Why are you looking to change your job within a year? current employer?
Did you start employment with a new organisation this year? If answered ‘yes’:
What made you move to a new organisation this year? 2017 2016 2015 2017 2016 2015
Yes No
2017 2017 2016 2015 Salary increase 1 1 1 I am happy in my role 1 2 N/A
2016 31%
Lack of future opportunities 2 3 2 Salary 2 3 2
Career development 31%
29%
2015 37%
A new career path 3 3 3 Career progression 3 6 1
27%
17% Concerns about job security 4 6 5 Job security 4 1 3
31% Made redundant 45%
13%
8% Organisational culture 5 5 4 Organisational culture 5 5 4
69% 16% End of contract 6 8 7 Benefits package 6 4 5
Increase your salary 18%
73%
27% Benefits package 7 2 8 Other 7 7 n/a
71%
12%
70% Better benefits 12%
11%
Other 8 8 n/a
6%
Location 9 7 6
8%
Organisational culture 6%
8%
Aside from salary, what is the most important factor to you When it comes to benefits specifically, which is the most
7% when considering a new job? important to you when considering a new role?
External factors 9%
(better location, working hours)
11%
2017 2016 2015 2017 2016
2%
This is my first job 3% Career development 1 1 1 Flexible working 1 1
3%
None of these are
Benefits package 2 2 3 important to me 2 10
7%
Onsite subsidised facilities
Other 8% Job security 3 3 n/a (e.g. gym, healthcare) 3 6
0%
Work-life balance 4 5 4 Other 4 9
When do you anticipate you will next move to a new job with a new organisation? Financial support for
Challenging role/project 5 6 2 professional studies 5 3
2017
Within 6 months Between 2-3 years Organisational culture 6 4 n/a Company car or car allowance 6 2
Between 6-12 months More than 3 years
products or services
18%
19%
22%
20%
19%
20%
6 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 7
EMPLOYEE SURVEY RESULTS
CAREER, SALARIES & WORK-LIFE BALANCE
How do you feel about your career prospects for the next 12 months? Salary
Positive Uncertain Negative Did your salary change this year compared to last?
2017 64% 32% 4% No, it remained the same Yes, it increased Yes, it decreased
Do you feel you have the skills needed to fulfil your current role? 39%
2017 52% 39%
2016 52% 50%
2015 48%
Yes No
2017
4%
2016
3%
5%
46% Decreased by 5-10% 5%
0%
45%
54%
8%
Decreased by over 10% 7%
55%
4%
EMPLOYEE SURVEY RESULTS
8 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 9
EMPLOYEE SURVEY RESULTS
CAREER, SALARIES & WORK-LIFE BALANCE
Do you realistically expect your current salary to change in the next 12 months? Work-life balance
Yes No How would you rate your work-life balance? Do you currently use any of the following flexible working options?
32% 32%
Very good Poor 2017 2016
Good Very poor
2017
39%
61%
2016
39%
2015 Average 17% 14% Working from home or working remotely
61%
4%
68%
68% 17% 12% Flexi-time: Scope to change work hours
2017 outside of 'core' business periods
16%
11%
2016 3% 3% Compressed hours (i.e. fitting
15% a five-day week into four days)
14%
If answered ‘yes’: Are you happy with this expected salary change?
5%
3% 2% Part-time working
By how much do you realistically expect your salary to change?
Yes No
2% 2% Annual hours: Agreed hours split into 'set' and
'reserve' shifts, worked as demand dictates
2017 2016 2015 2017
Increase by 11 - 15%
15%
18%
65% 61% None of the above
51%
28%
Which of the following flexible working options (if any) Which of the following would you ideally change in order
Increase by more than 15% 29% are the most important to you when considering a new role? to improve your work-life balance?
n/a
14%
My workload does not 13%
reflect my salary 10%
1%
Length of service 45%
2%
3%
10 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 11
EMPLOYER SURVEY RESULTS
HEADCOUNT, SKILLS , SALARIES, & CONTRACTS
Headcount By how much do you expect headcount within your organisation Do you expect to encounter any of the following challenges when
to change in the next year? recruiting staff in the next 12 months?
Did your organisation experience a change to staffing levels If staffing levels did change:
this year compared to last year? By how much was this? 2017 2016 2015 2017 2016
No, they remained the same Yes, they decreased 2017 2016 2015 32% 45%
Shortage of suitable applicants
Yes, they increased Increase by up to 5% 25% 45%
28% 20% 38%
Applicants with unrealistic 37%
Increased by up to 5% 26% salary requirements 45%
14% 36%
2017 32%
Increase by 5-10% 14%
24%
29%
12% 20% Competition from other employers
2016 30%
25% Increased by 5-10% 12%
9%
20% 18%
2015 22% Increase by more than 10% 7% Immigration restrictions
17% 24%
35% 14% 12%
25%
39% Increased by more than 10% 12% 1%
7% Other
25% n/a
Increase by unknown amount 4%
18% n/a I do not expect to 22%
Decreased by less than 5% 19% encounter challenges 18%
4%
5%
58% Decrease by less than 5% 6% Not planning to recruit 16%
39% 13% 4% in the next 12 months 14%
Decreased by 5-10% 17%
2%
7%
Decrease by 5-10% 9%
40% 5%
15%
Decreased by over 10% 14%
1%
11%
Decrease by over 10% 2%
2%
3%
Are you planning on recruiting additional staff in the next year? If you expect to recruit contract staff in the next 12 months,
what are the reasons? Decrease by unknown amount 2%
Yes – permanent staff only
No
0 10 20 30
2017 2016
n/a
28%
Remain the same as today 31%
49% 37%
2017 To meet peaks in demand
36%
38%
2016 To access specific skills 44%
for one-off projects 38%
36% Which HR area do you expect will be the most challenging for your organisation in the next 12 months?
29%
To ensure flexibility 26%
29%
28% of staffing costs 29% Employee engagement 26%
20%
To cover staff on 10% Staff retention 24%
51% long-term leave 16%
46%
Resourcing and recruitment 20%
Difficulty finding suitable 8%
permanent workers 20% Skills gaps 16%
EMPLOYER SURVEY RESULTS
18%
3% Losing top performers to other
Other GCC based employers 14%
38%
7%
21% 3%
4%
0 10 20 30
12 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 13
EMPLOYER SURVEY RESULTS
HEADCOUNT, SKILLS, SALARIES, & CONTRACTS
Skills Salary
Do you think your organisation has the talent needed to achieve its objectives for the next year? Did your organisation offer a company-wide pay increase this year If answered ‘yes’:
compared to last year? By how much, on average, did salaries change by?
2017
Yes No 2017 2016 2015
72%
2016 Increased by less than 5% 62%
48%
Yes, strongly agree Yes, agree No, disagree No, strongly disagree
2015
54% 22%
2016 Increased by 5-10% 34%
56%
Sales 20%
UAE Nationals 9%
15%
Increase by 5 - 10% 12%
Technicians 7%
45% 25%
Administration 6% 65% 35% 4%
30
14 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 15
EMPLOYER SURVEY RESULTS
HEADCOUNT, SKILLS , SALARIES, & CONTRACTS
Employment contract Is flexible working available in your organisation? If answered ‘yes’: Which of the following flexible working options
does your organisation offer?
Which of the following benefits does your organisation offer employees as part of a standard employment package?
Yes No
2017
2017 2016
2017 2016
2016
61% 65% Flexi-time: Scope to change work hours
outside of 'core' business periods
53%
Life insurance
53%
45% 39% Home or remote working
48% 45%
Company car or car allowance
51% 43% 40% 60% 57% 21% 20% Part-time working
35%
Above statutory
maternity/paternity leave 34%
6% 4% Compressed hours (i.e. fitting
a five-day week into four days)
Flexible working
31% 4% 5% Job sharing: Splitting full-time hours
with another person in the same role
24%
22%
3% 1% Annual hours: Agreed hours split into 'set' and
'reserve' shifts, worked as demand dictates
Discounts on company
products or services 25%
5% 6% Other
14%
Share incentives
16%
Business outlook
Onsite subsidised facilities 11%
(e.g. gym, healthcare) 13%
How would you describe the outlook for your business in the next year?
2%
Childcare vouchers
4% Positive Neutral Negative
11%
Other 2017 55% 38% 7%
12%
45%
EMPLOYER SURVEY RESULTS
16 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 17
SALARY
GUIDE
Insights, survey findings & salary brackets
ACCOUNTANCY & FINANCE
Did you start employment with a new organisation this year? If answered ‘yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you
What made you move to a new organisation this year? current employer? when considering a new job?
Yes No
2017 2017 2016 2015 2017 2016 2015 2017 2016 2015
27%
2016 28% I am happy in my role 1 2 n/a Career development 1 1 2
Career development 33%
23% 2015
30%
33%
45%
Career progression 2 6 1 Benefits package 2 2 1
29% 19%
17%
Salary 3 3 3 Work-life balance 3 4 6
Increase to your salary 45%
16%
20%
25% Job security 4 1 4 Job security 4 5 3
71%
Made redundant
17%
13%
Organisational culture 5 4 2 Challenging role/project 5 6 4
77%
73%
5%
Benefits package 6 5 5 Organisational culture 6 2 5
12%
70% Better benefits 8%
11%
Other 7 7 n/a Location 7 7 7
2%
9%
Organisational culture 2% How do you feel about your career prospects for the next 12 months?
7%
7%
61%
End of contract 6 3 8 A pay decrease across
7 7 6
the whole company
Other 7 9 n/a
Benefits package 8 2 7
Location
9 6 6
22 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 23
ACCOUNTANCY & FINANCE ACCOUNTANCY & FINANCE
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
26%
2016 Increase by less than 5% 24%
14%
2015
36% 32%
36% Increase by 5-10% 29%
34% 40%
66% 13%
64% Increase by 11-15% 19%
64% 9%
26%
Increase by more than 15% 24%
37%
‘Range’ represents the upper and lower salary rates reflected from
salary survey responses, as well as from job listings, job offers and
ACCOUNTANCY & FINANCE
candidate registrations with Hays GCC. Many factors can affect salary,
including: location of role, size of the business, industry, and the
candidates level of experience.
24 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 25
CONSTRUCTION, PROPERTY AND ENGINEERING
Did you start employment with a new organisation this year? If answered ‘yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you when
What made you move to a new organisation this year? current employer? considering a new job?
Yes No
2017 2017 2016 2015 2017 2016 2015 2017 2016 2015
33%
15% Job security 3 2 3 Job security 3 4 3
Increase to your salary 45%
14%
27% Career progression 4 5 2 Challenging role/project 4 3 4
15%
67%
Made redundant 11%
Benefits package 5 3 5 Work-life balance 5 7 5
66% 7%
68%
Organisational culture 5 6 4 Organisational culture 6 6 7
15%
70% Better benefits 11% Other 7 7 n/a Location 7 5 6
5%
8%
External factors
12% How do you feel about your career prospects for the next 12 months?
(better location, working hours)
14%
When do you anticipate you will next move to a new job with 6% Positive Uncertain Negative
a new organisation? Organisational culture 6%
6%
2017 64% 32% 4%
Within 6 months Between 2-3 years
1%
2016 65% 29% 6%
Between 6-12 months More than 3 years This is my first job 2%
Between 1-2 years 3% 2015 69% 29% 2%
12%
2017 Other 9%
n/a Salary
17%
2016
Did your salary change (increase or decrease) this year If answered ‘Yes’
13%
compared to last? What was your salary change a result of?
2015 If answered ‘within 6 months’ or ‘between 6-12 months’:
12% Why are you looking to change your job within a year?
35% Yes No 2017 2016 2015
14% 10% 2017
10% 40%
2017 2016 2015
37% A new job with a new company 1 1 1
2016
19% Salary increase 1 1 1 Individual performance
related pay increase 2 2 2
2015
12%
2 7 6
CONSTRUCTION, PROPERTY & ENGINEERING
28 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 29
CONSTRUCTION, PROPERTY AND ENGINEERING CONSTRUCTION, PROPERTY AND ENGINEERING
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
If answered ‘Yes’
Construction & Property
By what percentage did your salary change?
Position AED Range AED Average Position AED Range AED Average
25% Interior Designer 11,000–20,000 15,500 Position AED Range AED Average
14% Position AED Range AED Average HSEQ Officer 8,000–19,000 14,000
Increased by 11-15% 12% C-suite/Principal Level 55,500–200,000 97,000
12%
Senior Contracts Manager 50,000–65,000 55,000
25% Commercial Manager 35,000–65,000 50,000 Position AED Range AED Average
Increased by over 15% 28% Senior Project Manager 30,000–60,500 50,000 Senior Development Manager 50,000–65,000 58,000
38%
Contracts Manager 30,500–65,000 42,500 Senior Property Manager/General Manager 28,000–57,000 35,000
Yes No 2017 2016 2015 Senior CAD Technician 10,000–25,000 16,000 Engineering
2017 Project Coordinator 9,000–17,000 12,500
Position AED Range AED Average
21% CAD Technician 5,000–12,000 9,500
2016 Project Director 45,000–91,000 65,000
Increase by less than 5% 10%
14% MEP Director 40,000–68,000 62,000
39%
2015 Senior Resident Engineer 45,000–80,000 55,000
40% 27%
Increase by 5-10% 29% Senior Project Manager 35,000–65,000 46,500
32%
‘Average’ is the typical value of the data (sourced from survey Site Engineer 6,000–32,000 10,000
responses, job listings, job offers and candidate registrations with Hays Civil Engineer 5,000–10,000 7,000
GCC), which is then rounded to the nearest AED 500. Salaries given Assistant/Junior Engineer 4,000–11,000 6,000
in currencies other than AED have been converted using the market
exchange rate as of November 2017.
30 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 31
HUMAN RESOURCES
towards the last quarter. Specific to the industrial sectors, HR professionals with past
employee relations experience are in strong demand due
The busiest area of hiring has been the Professional Services to their expertise in assisting with the management of high
division, specifically within management consultancies volume, blue collar workforces.
and investment management firms. Here, we have noticed
employers recruiting mid-level HR generalists as they
look to build the capabilities of their in-house HR teams.
Towards the end of the year, we also saw confidence grow
within the Industrial sectors of Oil & Gas, Construction
and Engineering, with employers recruiting senior HR
professionals to manage their growing back office and blue
collar workforces.
Hiring of HR professionals within the Healthcare sector
has slowed as many clinics and hospitals are now fully
established in terms of staffing requirements and few new
builds have taken place.
Reassuringly for employers, there exists a very high number
of skilled HR candidates in the local market. However,
we have noticed more senior professionals to be very
selective about the companies they are willing to work with.
While salary is an important factor, career development
and work-life balance are becoming increasingly significant
in attracting top HR talent.
Salaries
Trends with regards to salaries for HR professionals have
been very similar over the past 12 months in comparison to
2016, with the majority remaining the same. Of those that
changed, the most common once again was an increase
of 5-10% however, there was a slight rise in the number of
pay cuts that took place. 12% saw their salaries decline,
compared to 7% the prior year and we suspect this is down
to the vast supply of candidates available, particularly of
more junior level, who are willing to negotiate on salary in
order to secure a job against the competition.
For 2018, there is more optimism amongst HR professionals
with regards to salary. 62% expect pay rates to change,
in contrast to 54% in 2016 and the majority once again
expect an increase of 5-10%.
HUMAN RESOURCES
Did you start employment with a new organisation this year? If answered ‘yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you when
What made you move to a new organisation this year? current employer? considering a new job?
Yes No
2017 2017 2016 2015 2017 2016 2015 2017 2016 2015
30%
2016 28% I am happy in my role 1 1 n/a Career development 1 1 2
Career development 29%
26% 2015 42% Organisational culture 2 4 4 Benefits package 2 2 1
38% 28% Salary 3 3 2 Work-life balance 3 5 6
Made redundant 45%
19%
10% Career progression 3 6 1 Organisational culture 4 3 3
62%
Increase to your salary
12%
18%
Job security 5 2 3 Job security 5 4 4
74%
70%
22%
Benefits package 5 5 5 Challenging role/project 6 6 5
10%
70% Organisational culture 11%4%
Other 5 6 n/a Location 7 7 7
13%
9%
Better benefits 13% How do you feel about your career prospects for the next 12 months?
5%
When do you anticipate you will next move to a new job with 2% Positive Uncertain Negative
External factors
a new organisation? (better location, working hours)
4%
3% 2017 59% 38% 3%
10%
Other 3%
2017
n/a
Salary
16%
2016
12% Did your salary change (increase or decrease) this year If answered ‘Yes’
compared to last? What was your salary change a result of?
2015 27% If answered ‘within 6 months’ or ‘between 6-12 months’:
12% Why are you looking to change your job within a year?
30% Yes No 2017 2016 2015
14% 2017
16% 30%
2017 2016 2015
15% A new job with a new company 1 3 1
2016
Salary increase 1 1 1 Individual performance
2 1 3
related pay increase
2015
22% 20% Lack of future opportunities 2 2 2 Standard annual pay increase
3 2 2
21% across the whole company
23% Organisational culture 3 4 4 A promotion within
4 4 4
23% the same company
60% 40%
19% A new career path 4 5 6 48%
39%
52%
A pay decrease across
5 6 5
46% the whole company
51% 49%
Concerns about job security 5 6 3 52%
49% 54%
You requested a pay increase
6 5 5
and were successful
Other 6 8 9 61%
Other 7 7 7
7 7 7
HUMAN RESOURCES
Location
End of contract 7 9 5
Benefits package 9 3 8
34 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 35
HUMAN RESOURCES HUMAN RESOURCES
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
Head of Recruitment
21% 20,000–37,000 25,000
/Recruitment Manager
Increased by 5-10% 28%
HR Business Partner 17,000–30,000 25,000
24%
HR Generalist 15,000–26,000 20,500
12%
Senior Recruiter 14,000–25,000 17,000
Increased by 11-15% 11%
Learning & Development Assistant 10,000–18,000 14,500
12%
HR Officer/Coordinator 10,000–21,000 12,000
23%
Compensation & Benefits Assistant 8,000–16,000 12,000
Increased by over 15% 26%
36% Recruiter 5,000–13,500 8,000
24%
Decreased 15%
7%
Do you realistically expect your current salary to change in the If answered ‘Yes’
next 12 months? By how much do you realistically expect your salary to change?
22%
2016 21%
Increase by less than 5% 20%
18%
22%
38%
2015
46% 13%
31%
Increase by 5-10% 15%
33%
29%
37%
17%
71% 21%
15%
54%
Increase by 11-15% 17%
62% 16%
27%
Increase by more than 15% 24%
25%
5%
Decrease
‘Range’ represents the upper and lower salary rates reflected from
salary survey responses, as well as from job listings, job offers and
candidate registrations with Hays GCC. Many factors can affect salary,
including: location of role, size of the business, industry, and the
HUMAN RESOURCES
36 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 37
INFORMATION TECHNOLOGY
Salaries
There were mixed trends with regards to the salaries paid
to IT professionals during 2017. While the majority (57%)
remained the same, there was an uplift year-on-year in
both the number of salary increases and pay cuts taking
place. The main reason for this is based on the number
of suitable candidates available for different roles – with
employers willing to pay more for niche skills that are in
shorter supply and less for entry-level roles where the
supply of available candidates is vast. Overall, the most
common salary change was an increase of 5-10% and the
majority of IT professionals expect their salaries to rise by
INFORMATION TECHNOLOGY
Yes No
2017 2017 2016 2015 2017 2016 2015 2017 2016 2015
27%
2016 30% Salary 1 3 3 Career development 1 2 1
Increase to your salary 14%
23% 2015 21% I am happy in my role 2 3 n/a Benefits package 2 1 2
24%
Career development
26%
17%
45%
25%
Job security 3 1 1 Job security 3 4 3
20%
39% Organisational culture 4 3 4 Challenging role/project 3 6 4
76% 19%
Better benefits 14%
Benefits package 5 2 5 Work-life balance 5 3 5
77%
4%
73%
Career progression 6 6 2 Organisational culture 6 5 7
11%
70% Made redundant 7%
11% Other 7 7 n/a Location 7 7 6
7%
8%
External factors
4% How do you feel about your career prospects for the next 12 months?
(better location, working hours)
18%
2%
Other 18%
2017
11% 0% Salary
2016 Did your salary change (increase or decrease) this year If answered ‘Yes’
12% compared to last? What was your salary change a result of?
If answered ‘within 6 months’ or ‘between 6-12 months’:
11% 9% 2015 40% Why are you looking to change your job within a year?
43% Yes No 2017 2016 2015
12% 13% 2017
2017 2016 2015
35% A new job with a new company 1 4 1
Salary increase 1 1 1 2016
Individual performance
17% related pay increase 2 1 3
15%
13% Concerns about job security 2 6 5 2015
A promotion within
the same company 3 3 4
26% A new career path 3 3 4 Standard annual pay increase
across the whole company 4 2 1
20% End of contract 4 7 7 46% 54%
39% A pay decrease across
34%
46%
66%
57% the whole company 5 6 6
23% Lack of future opportunities 5 5 2 43%
You requested a pay increase
52%
49% 54% 6 5 5
INFORMATION TECHNOLOGY
40 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 41
INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
16%
Decreased 12%
4%
Do you realistically expect your current salary to change in the If answered ‘Yes’
next 12 months? By how much do you realistically expect your salary to change?
62% 20%
61% Increase by 11-15% 18%
54% 23%
34%
Increase by more than 15% 42%
‘Range’ represents the upper and lower salary rates reflected from
INFORMATION TECHNOLOGY
salary survey responses, as well as from job listings, job offers and
candidate registrations with Hays GCC. Many factors can affect salary,
including: location of role, size of the business, industry, and the
candidates level of experience.
42 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 43
LEGAL
Salaries
Salary trends declined marginally for Legal professionals
in 2017 compared to 2016. The majority (45%) increased
once again but this was reported by a smaller proportion of
professionals than last year (59%). The proportion of those
who received a pay cut rose from 2% to 11% year-on-year
and of those who did receive an increase, the most common
change was less than 5%, which was lower than the previous
year and market average of 5-10%.
For 2018, Legal professionals salary expectations have
reduced slightly year-on-year but remain positive with the
majority anticipating the same increase of up to 5%.
LEGAL
Did you start employment with a new organisation this year? If answered ‘yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you when
What made you move to a new organisation this year? current employer? considering a new job?
Yes No
2017 2017 2016 2015 2017 2016 2015 2017 2016 2015
75%
0% Job security 4 1 1 Work-life balance 4 4 6
78%
8%
79%
Increase to your salary
11%
33%
Other 4 6 n/a Challenging role/project 5 6 4
0%
22%
Career progression 6 5 4 Organisational culture 6 5 5
8%
8%
External factors
(better location, working hours)
11% Salary 7 2 2 Location 7 7 7
12%
8%
11%
4%
This is my first job 0%
How do you feel about your career prospects for the next 12 months?
0%
4%
Other 0%
2017
n/a Salary
17%
20% 2016
9% Did your salary change (increase or decrease) this year If answered ‘Yes’
compared to last? What was your salary change a result of?
If answered ‘within 6 months’ or ‘between 6-12 months’:
2015 26%
Why are you looking to change your job within a year?
20% 20%
17% Yes No 2017 2016 2015
2017
2017 2016 2015 Individual performance
10%
related pay increase 1 1 2
21% 2016
22%
Salary increase 1 1 1 A new job with a new company 2 3 3
21% Lack of future opportunities 2 2 5 2015
Standard annual pay increase
3 1 1
28% across the whole company
24% 24% Concerns about job security 3 6 5 A promotion within
4 3 4
44% the same company
56%
Other 4 7 n/a 61%
39%39%
46% Other 4 6 n/a
54% 46%
21%
Benefits package 5 3 n/a
54%
You requested a pay increase
6 5 5
and were successful
Organisational culture 5 4 2 61%
A pay decrease across
7 7 n/a
the whole company
A new career path 5 5 3
Location 5 7 3
End of contract 9 7 7
LEGAL
46 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 47
LEGAL LEGAL
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
25%
Increased by over 15% 17%
19%
19%
Decreased 4%
0%
0 10
Do you realistically expect your current salary to change in the
next 12 months?
20 If answered ‘Yes’ 30 40
By how much do you realistically expect your salary to change?
59% 11%
68% Increase by 11-15% 15%
67% 17%
25%
Increase by more than 15% 19%
20%
4%
Decrease 4%
Salaries shown here represent the total monthly salary package for
n/a
each position, in Arab Emirates Dirhams (AED) as of Q4 2017.
‘Range’ represents the upper and lower salary rates reflected from
salary survey responses, as well as from job listings, job offers and
candidate registrations with Hays GCC. Many factors can affect salary,
including: location of role, size of the business, industry, and the
48 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 49
MARKETING
Salaries
Trends continued with regards to the salaries of Marketing
professionals in 2017 with 52% remaining the same,
36% increasing and 12% decreasing. The most common
change was an increase of 5-10% which was an uplift on
prior year however, the number of those that rose over 10%
was marginally lower.
Of those that did increase, company-wide pay increases
were a less common reason than in 2016 and instead,
individual performance related pay increases are on the
rise. This supports a trend we have seen over the past year
or more with organisations rewarding performance on a
discretionary basis in order to minimise company-wide costs.
As with last year, the majority of Marketing professionals
(63%) expect an increase to their salaries in the next year,
the most common being a 5-10% rise.
MARKETING
Did you start employment with a new organisation this year? If answered ‘yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you when
What made you move to a new organisation this year? current employer? considering a new job?
Yes No
2017 2017 2016 2015 2017 2016 2015 2017 2016 2015
70%
13%
Organisational culture 6 5 3 Challenging role/project 6 6 4
10%
70% Increase to your salary 17%
11%
Other 7 7 n/a Location 7 7 7
20%
6%
Better benefits 16% How do you feel about your career prospects for the next 12 months?
3%
2017 Did your salary change (increase or decrease) this year If answered ‘Yes’
compared to last? What was your salary change a result of?
18% 2016 If answered ‘within 6 months’ or ‘between 6-12 months’:
10% Why are you looking to change your job within a year? Yes No 2017 2016 2015
27% 2017
10% 2015
11% 2017 2016 2015 A new job with a new company 1 2 1
37% 2016
Individual performance
17%
34%
Salary increase 1 1 1 related pay increase 2 3 3
2015
A promotion within
16% Lack of future opportunities 2 3 2 54% the same company 3 4 4
61% Standard annual pay increase
22% 17% Organisational culture 3 4 4 48% 52%
across the whole company 4 1 2
22% 39% A pay decrease across
20% Concerns about job security 4 6 3
49%
57% 43%
46%
51%
the whole company 5 6 n/a
20% You requested a pay increase
A new career path 5 5 5 and were successful 6 5 5
19%
Benefits package 6 2 7 Other 6 7 n/a
End of contract 6 8 7
Other 6 9 9
MARKETING
Location 9 7 6
52 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 53
MARKETING MARKETING
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
If answered ‘Yes’
By what percentage did your salary change?
5 Position
Chief Marketing Officer / VP Marketing
AED Range
60,000–100,000
AED Average
80,000
24%
Decreased 20%
3%
0 10 20
Do you realistically expect your current salary to change in the
next 12 months? 30 If answered ‘Yes’
40
By how much do you realistically expect your salary to change?
18%
26%
61% Increase by more than 15% 30%
36%
3%
Decrease 4%
Salaries shown here represent the total monthly salary package for
n/a
each position, in Arab Emirates Dirhams (AED) as of Q4 2017.
‘Range’ represents the upper and lower salary rates reflected from
GCC), which is then rounded to the nearest AED 500. Salaries given
in currencies other than AED have been converted using the market
exchange rate as of November 2017.
54 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 55
OFFICE SUPPORT
Did you start employment with a new organisation this year? If answered ‘yes’: What are the most important factors keeping you with your Aside from salary, what is the most important factor to you when
What made you move to a new organisation this year? current employer? considering a new job?
Yes No
2017 2017 2016 2015 2017 2016 2015 2017 2016 2015
68%
2%
Organisational culture 5 5 4 Challenging role/project 6 6 5
12%
70% Increase to your salary 23%
11%
Other 7 6 n/a Location 7 7 7
37%
10%
External factors 10%
(better location, working hours) How do you feel about your career prospects for the next 12 months?
9%
When do you anticipate you will next move to a new job with 5% Positive Uncertain Negative
a new organisation? Organisational culture 2%
8%
2017 70% 27% 3%
Within 6 months Between 2-3 years
4%
Between 6-12 months More than 3 years This is my first job 4%
2016 62% 31% 7%
2017
Other 12%
n/a
Salary
2016
25% Did your salary change (increase or decrease) this year If answered ‘Yes’
21% compared to last? What was your salary change a result of?
2015 31% If answered ‘within 6 months’ or ‘between 6-12 months’:
15% Why are you looking to change your job within a year?
39%
Yes No 2017 2016 2015
34% 2017
2017 2016 2015
10% 10%
14% A new job with a new company 1 1 2
16% 2016
Salary increase 1 1 1 Individual performance
related pay increase 2 2 2
17% 2015
11%
20%
A new career path 2 4 3 Standard annual pay increase
across the whole company 3 3 1
14% 51%
16% 17%
Lack of future opportunities 3 3 2 51% 49%
A promotion within
the same company 4 4 4
43%
39%49%
16%
Benefits package 4 2 4 57%
You requested a pay increase
and were successful 5 5 5
46%
Concerns about job security 5 5 4 54%
A pay decrease across the whole
company 6 7 6
61%
Other 6 9 9 Other 7 6 7
End of contract 7 8 8
OFFICE SUPPORT
Location 8 7 7
Organisational culture 9 6 6
58 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 59
OFFICE SUPPORT OFFICE SUPPORT
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
18%
27%
Decreased 2%
18%
2%
Do you realistically expect your current salary to change in the If answered ‘Yes’
next 12 months? By how much do you realistically expect your salary to change?
37%
2016 Increase by less than 5% 12%
18%
2015
30%
31%
36% Increase by 5-10% 32%
35% 33%
65% 9%
64% Increase by 11-15% 18%
69% 14%
11%
24%
Increase by more than 15% 32%
35%
0%
Decrease 6% Salaries shown here represent the total monthly salary package for
n/a each position, in Arab Emirates Dirhams (AED) as of Q4 2017.
60 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 61
SALES
Salaries
Trends surrounding pay rates were almost identical for
Sales professionals in 2017 compared to 2016, with just
over half (51%) remaining the same, 38% increasing and
11% decreasing. Of those that increased, the majority did so
by 5-10%, which is a marginal increase year-on-year and in
line with the market average as a whole. Different from the
previous year, individual-performance related pay increases
were more common than company-wide pay rises – another
cost efficient approach being adopted by employers, as
individual performance remuneration typically results in
overall lower budget spends than company-wide offerings.
For 2018, salaries are likely to continue at much the same
rate as in 2017. Similar to last year, over half of Sales
professionals (60%) expect their salaries to change
and the majority anticipate an increase of 5-10%.
SALES
Yes No
2017 2017 2016 2015 2017 2016 2015 2017 2016 2015
6%
Organisational culture 1%
How do you feel about your career prospects for the next 12 months?
13%
When do you anticipate you will next move to a new job with 4% Positive Uncertain Negative
External factors
a new organisation? (better location, working hours) 13%
9%
2017 66% 31% 3%
Within 6 months Between 2-3 years
0%
2016 57% 39% 4%
Between 6-12 months More than 3 years This is my first job 7%
Between 1-2 years 0% 2015 63% 34% 3%
11%
2017 Other 3%
15%
0% Salary
2016
10% Did your salary change (increase or decrease) this year If answered ‘Yes’
compared to last? What was your salary change a result of?
If answered ‘within 6 months’ or ‘between 6-12 months’:
10% 2015 36%
11% Why are you looking to change your job within a year?
37% Yes No 2017 2016 2015
34% 2017
17% 2017 2016 2015
14%
A new job with a new company 1 2 1
2016
Salary increase 1 1 1 Individual performance
2 3 3
related pay increase
22% 17% A new career path 2 5 5 2015
Standard annual pay increase
3 1 2
22% across the whole company
15%
20%
Lack of future opportunities 3 3 2 51%
A promotion within
4 4 4
the same company
49%
39%51%
Concerns about job security 4 6 3 49% 43%
You requested a pay increase
5 5 5
20% 57% 46% and were successful
Organisational culture 5 4 4 54% Other 6 7 n/a
61%
Benefits package 6 2 7 A pay decrease across
7 6 n/a
the whole company
End of contract 6 8 7
Location 8 7 6
Other 9 9 9
SALES
64 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 65
SALES SALES
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
20%
23%
Decreased 3%
20%
3%
0 10
Do you realistically expect your current salary to change in the
20
If answered ‘Yes’
30 40
next 12 months? By how much do you realistically expect your salary to change?
16%
2016
Increase by less than 5% 17%
18%
2015 40%
30%
39%
Increase by 5-10% 28%
29% 28%
71%
16%
61%
Increase by 11-15% 21%
60% 18%
34%
Increase by more than 15% 30%
36%
61%
4%
Decrease 4% Salaries shown here represent the total monthly salary package for
n/a each position, in Arab Emirates Dirhams (AED) as of Q4 2017.
‘Range’ represents the upper and lower salary rates reflected from
salary survey responses, as well as from job listings, job offers and
candidate registrations with Hays GCC. Many factors can affect salary,
including: location of role, size of the business, industry, and the
66 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 67
SUPPLY CHAIN
Salaries
Over half (53%) of Supply Chain professionals salaries
remained the same in 2017 compared to 2016 and positively,
there was a significant reduction in the number of pay
decreases that took place. Instead, the most common
change was up to a 5% increase which was marginally
lower than the market average of 5-10%.
Looking ahead, salary expectations of Supply Chain
professionals have slightly reduced year-on-year with
53% expecting pay rates to increase in 2018, compared to
62% the previous year. That being said, of those that do
anticipate a change the outlook is positive with the majority
expecting a rise of 5-10%.
SUPPLY CHAIN
Yes No
2017 2017 2016 2015 2017 2016 2015 2017 2016 2015
23%
2016 35% Salary 1 3 3 Benefits package 1 2 1
Career development 23%
21% 2015
30%
36% I am happy in my role 2 1 n/a Career development 2 1 2
25% 16% Organisational culture 3 6 2 Job security 3 5 3
Made redundant 45%
19%
8% Job security 4 1 4 Organisational culture 4 4 6
75%
Organisational culture
14%
10%
Benefits package 5 4 5 Work-life balance 5 3 4
79%
77%
n/a
Career progression 6 5 1 Challenging role/project 6 6 5
14%
70% Increase to your salary 14%
11%
Other 7 7 n/a Location 7 7 7
16%
13%
Better benefits 10% How do you feel about your career prospects for the next 12 months?
20%
When do you anticipate you will next move to a new job with 4% Positive Uncertain Negative
a new organisation? This is my first job 10%
4% 2017 61% 35% 4%
Within 6 months Between 2-3 years
2% 2016 72% 26% 2%
Between 6-12 months More than 3 years External factors
0%
(better location, working hours)
Between 1-2 years 16% 2015 69% 25% 6%
2%
2017 Other 14%
Other 9 9 9
70 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 71
SUPPLY CHAIN SUPPLY CHAIN
EMPLOYEE SURVEY HIGHLIGHTS SALARY GUIDE
20%
Increased by over 15% 21%
31%
11%
Decreased 29%
0%
0 10
Do you realistically expect your current salary to change in the
next 12 months?
20
If answered ‘Yes’ 30
By how much do you realistically expect your salary to change?
72%
13%
64% Increase by 11-15% 25%
54% 14%
28%
Increase by more than 15% 27%
29%
61%
2%
Decrease 3% Salaries shown here represent the total monthly salary package for
n/a each position, in Arab Emirates Dirhams (AED) as of Q4 2017.
responses, job listings, job offers and candidate registrations with Hays
GCC), which is then rounded to the nearest AED 500. Salaries given
in currencies other than AED have been converted using the market
exchange rate as of November 2017.
72 GCC Salary & Employment Report 2018 hays.ae GCC Salary & Employment Report 2018 73
OUR SPECIALIST AREAS
74 GCC Salary & Employment Report 2018 GCC Salary & Employment Report 2018 75
ABOUT US
37
From our offices in Dubai and Abu Dhabi,
we focus on offering permanent and
contract recruitment solutions across
the GCC. We’re proud of the long-lasting Specialist recruitment consultants
300+
relationships we’ve built with all of our
clients and candidates since first launching
in 2005.
Our overriding aim is to build enduring relationships with Total years of recruitment experience
employers and job seekers across the GCC and to find
2005
organisations the right people to match their specific needs
and help industries to flourish.
Counting a client portfolio that spans from small and
medium-sized enterprises to leading multinational
organisations, we draw on our in-depth industry expertise
The year Hays GCC was established
100,000
and local market knowledge to provide solutions that
work for you.
We can source candidates from an international talent pool
to find skilled professionals who not only fit culturally but
who make a real difference to businesses. Database of candidates
Our consultants are all experienced experts in their field.
They will take time to discuss your needs and ensure that
they deliver the optimal and most cost-effective solution
every time.
Capabilities
• Permanent hiring
• Contracting
• Executive Search
• Head hunting
• Multiple hiring
• Emiratisation
• Recruitment Process Outsourcing
INTRODUCTION
GCC Salary & Employment Report 2018 77
CONTACT US
If you require any further information on Hays or would like to discuss your recruitment
needs, please contact our local experts on:
T: +971 (0) 4 559 5800 or
E: marketing.uae@hays.com
INTRODUCTION
hays.ae
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and Powering the world of work are trademarks of Hays plc. The Corporate and Sector H devices are original designs protected by registration in
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GCC Salary & Employment Report 2018 78