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Media services questionnaire

This questionnaire is done by Haaga-Helia tourism students. The results are used to develop media services in Ruka Nordic.

Please help us to develop Ruka Nordic by answering the questionnaire. Thank you in advance!

1. Nationality

2. Profession

3. Are you satisfied with the location of the media center?


1 2 3 4 5
No j
k
l
m
n j
k
l
m
n j
k
l
m
n j
k
l
m
n j
k
l
m
n Yes

4. Do you think that the SkiBus service was useful? If no, why? (If you didn't use the service, you
can skip the question)


5. What do you think about the Mixed Zone area? (if you had the Eng Mixed Zone/Dedicated
Mixed Zone pass, were you satisfied?)


6. Are you satisfied with the workspaces and -equipment provided by Ruka Nordic?
j Kyllä
k
l
m
n

j Ei
k
l
m
n

7. If you answered no to the previous question, why?


8. Were you satisfied with the beverages/food provided by Ruka Nordic?


1 2 3 4 5
No j
k
l
m
n j
k
l
m
n j
k
l
m
n j
k
l
m
n j
k
l
m
n Yes

9. Was the staff friendly/helpful?


1 2 3 4 5
No j
k
l
m
n j
k
l
m
n j
k
l
m
n j
k
l
m
n j
k
l
m
n Yes

10. If you used the FIS SMS service, did you find it useful?
1 2 3 4 5
No j
k
l
m
n j
k
l
m
n j
k
l
m
n j
k
l
m
n j
k
l
m
n Yes

11. Was the communication and information clear about the locations and schedules?

j Yes
k
l
m
n

j No
k
l
m
n

12. What kind of services there is for the media provided by Ruka Nordic? Are there enough of
services?


13. Free feedback (positive, negative, development ideas...) the word is yours! We welcome all
kind of feedback, everything is useful. Thank you!


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