Executive Post Graduate Diploma in Management

Subject: Organizational Behavior and HRM

Sample Question paper (Reference only)

Level 1: Objective Type (2 marks each)

1. The basis for performance standards is:-

(a) HR plans

(b) Employees

(c) Managers

(d) Compensation plans
 (e) Job analysis

2. Which of the following is a future oriented appraisal technique?

(a) BARS

(b) Checklist
 (c) MBO

(d) Field review method

(e) Rating scale

3. Which of the following technique is least suspectible to personal bias?

 (a) BARS

(b) Forced choice

(c) Rating scales

(d) Checklists

(e) Critical incidents

4. Which of the following is an example of indirect compensation?

(a) Incentives

(b) Profit sharing

(c) Wages
 (d) Pensions

(e) Salary

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5. The most commonly used system of job evaluation is:-

(a) Job grading

 (b) Point method

(c) Factor comparison

(d) Ranking method

(e) Job classification

6. Which of the following is not offered in a job analysis?

(a) Job descriptions

(b) Worker attributes
 (c) Performance appraisals

(d) Job specifications

(e) Working conditions

7. Job descriptions should be reviewed by:-

(a) Supervisors

(b) Job incumbents

(c) HRD
 (d) All of the above

(e) None of the above

8. Job analysis questionnaire should include all, but the following:-

(a) Job status

(b) Job duties

(c) Working conditions

(d) Performance standards
 (e) Job evaluation

9. Which of the following is not an environmental challenge facing human resources?

(a) Environmental activities

(b) Global competition
 (c) Competition for scarce resources

(d) Govt. policies

(e) Changing workers

10. Human resource professionals:-

(a) Should concentrate on developing expertise in HRM
 (b) Should follow a business like approach

(c) Insists on the primacy of HR policies

(d) Realize that Line Managers share their point of view

(e) Try to get more authority over Line Managers

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11. During a recession, organizations should not:-

(a) Consult the HR dept.

(b) Change their strategy and lose sight of objectives

(c) Cut managerial perquisites

(d) Consider cutting wages
 (e) Lay-off workers immediately

12. Senior positions in foreign branches are generally filled up by:-

(a) Foreign nationals

(b) Failures from headquarters

(c) Those with the best technical ability
 (d) Expatriates

(e) Locals with political clout

13. A formal research effort to evaluate the current state of personnel management in an organization is
known as:-

 (a) Personnel audit

(b) Personnel research

(c) Personnel database

(d) Personnel records

(e) None of the above

14. Which of the following is a type of a personnel record?

(a) HR surveys

(b) HR audit

(c) Research projects
 (d) Attendance records

(e) None of the above

15. HRIS stands for the following:-

 (a) Human Resource Information System

(b) Human Resource Induction System

(c) Human Recurring Inclination Set-up

(d) All of the above

(e) None of the above

16. What is voluntary arbitration?

(a) Voluntary give up

(b) Decision always taken in favour of the workers
 (c) Use of third party for settling disputes

(d) Self imposed obligations

(e) A collective stoppage of work

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17. The major objective of industrial relations is:-
 (a) To maintain industrial democracy

(b) To exploit workers

(c) To combat govt. rules and regulations

(d) All of the above

(e) None of the above

18. Memberships in employee associations is:-

(a) Involuntary

(b) Unskilled voluntary
 (c) Voluntary

(d) Semi-voluntary

(e) None of the above

19. What is a Quality circle?

(a) Quality statistical tool

(b) Circles in the circumference of the corporations
 (c) A small group of employees who meet periodically to solve quality related programmes

(d) Participation

(e) None of the above

20. Job enrichment:-

(a) Reduces stress

(b) Increases motivation
 (c) Increases job satisfaction

(d) Increases leadership qualities

(e) Increases job evaluation

21. Which of the following is a characteristic of an effective appraisal system?

(a) Rating scales
 (b) Reliability and validity

(c) Stereotyping

(d) Horn effect

(e) MBO

22. ESOP is:-

(a) Deposit linked insurance

(b) Gratuity

(c) Pensions
 (d) Employees can buy the stock of the company

(e) None of the above

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23. KAIZEN is:-

(a) Fringe benefits

(b) Increase the time of work

(c) Quality circles

(d) Huge sales
 (e) Continuous improvement

24. Following is one of the methods of job evaluation:-

(a) Critical incident
 (b) Factor comparison method

(c) MBO

(d) BARS

(e) None of the above

25. How many types of career anchors are there?

(a) Four

(b) Three
 (c) Five

(d) Two

(e) One

26. What are the components of pay structure in India?

(a) Sum paid for employee's expenses
 (b) Basic wages + dearness allowances

(c) Premiums

(d) Free gifts

(e) None of the above

27. The amount of remuneration for a unit of time excluding overtime pay is known as:-

(a) Wage policy
 (b) Wage rate

(c) Minimum wage

(d) Wage structure

(e) All of the above

28. A method involving the creation of training facilities separate from the regular production area with
the same equipment is termed as:-

(a) Counseling

(b) Role playing
 (c) Vestibule training

(d) In-basket exercise

(e) None of the above

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29. Job rotation is defined as:-
 (a) Moving an employee from job to job

(b) Traveling in factories during rest hours

(c) 360* rotation of the employee

(d) Job in a IT industry

(e) None of the above

30. Retrenchment is:-

(a) A normal separation of people from an organization
 (b) A permanent lay-off for reasons others than punishment

(c) No separation

(d) Voluntary separation initiated by the employee

(e) None of the above

31. The way the tasks are combined to form a complete job is known as:-

(a) Job loyalty
 (b) Job design

(c) Job sharing

(d) Job enlargement

(e) None of the above

32. MPDQ stands for:-

 (a) Management Position Description Questionnaire

(b) Managers Post Delegation Questionnaire

(c) Man Placement Design Questionnaire

(d) Making Personnel Delight Questionnaire

(e) None of the above

33. Human resource planning is a critical function for an organization pursuing what strategy?

(a) Stability

(b) Retrenchment
 (c) Growth

(d) Differentiation

34. The following act is adopted generally when parties fail to arrive at a settlement through voluntary
methods:-

 (a) Adjudication

(b) Conciliation

(c) Board of conciliation

(d) Arbitration

35. Minimum number of members required to form a trade union is:-

 (a) 7

(b) 10

(c) 15

(d) 20

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36. Job evaluation tries to evaluate:-

(a) Persons
 (b) Jobs

(c) All of the above

(d) None of the above

37. Under the following act, the calculation of piece rated employee is 15 days wages and for every
completed year on an average is 3 months wages.

(a) ESI Act

 (b) Gratuity Act

(c) Equal Remuneration Act

(d) Provident Act

38. What is management's version of a union's threat to strike?

(a) Boycott
 (b) Lock-out

(c) Lay-off

(d) Close-down

39. A onetime payment some employers provide when terminating an employee is known as:-

(a) Damages
 (b) Severance pay

(c) Final settlement

(d) Compensation

40. A method for increasing employee's insights into their own behaviour by candid discussion in groups
led by special trainers is known as:-

(a) Self analysis training

 (b) Sensitivity training

(c) Self awareness training

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Level 2: Descriptive Type (10 marks each)

1. What are the functions of a HR Manager in an industry in a developing country? What steps would
you take to ensure that they represent the aspirations of personnel while being paid is his/her
employer?

2. Define the term personnel audit. Describe its objectives and importance. What are the challenges
and issues in Human Resources Management?

3. Discuss the importance of training in the fast changing environment. How can training needs of
employees in an organization be identified?

4. What are the major purposes of performance appraisal? Explain the steps involved in appraisal
process.

5. What steps can a Manager take to do a better job of responding to the special needs of workers in
their early, middle and late career stages?

6. “Compensation refers to both extrinsic rewards and intrinsic rewards.” Explain this statement and
state briefly the objectives that guide the design of compensation system in organizations.

7. In implementing a pay for performance system, what key traps I must avoid to make the system
work as planned?

8. What is job analysis? How can it be useful to the operating manager?

9. Describe the interaction between Business planning and human resource planning. List the activities
that comprise the human resource planning system.

10. Ideally, HR professionals’ role is to facilitate heads of departments and team leaders to function as
HR managers.” In the light of the above statement discuss briefly the nature and scope of HRM
function in organizations.

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