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Age : 31 years Experience : 6.0 years
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Resume
CURRICULLUM VITAE
CAREER OBJECTIVES
AREAS OF EXPERTISE
CUSTOMER SERVICE
Handling calls through the EPABX system, attending to clients, visitors and candidates.
Customer relationship management & Customer Service
Interacting with clients and visitors from abroad.
ADMINISTRATION
Vendor management, dealing with phone related issues, preparing monthly reports,
arranging for visiting cards & photo id cards.
Procurement and distribution of office consumables, monitoring office boys &
housekeeping persons, checking invoices & challans. Bifurcating bills, getting necessary
approvals & handing them over to the accounts department for payment.
Maintenance and repairs of company property (eg: AC, phones, furniture, etc. )
Domestic and International flight booking and hotel reservations.
Checking monthly time sheet & conveyance of office boys
Taking care of inward & outward couriers (domestic & international).
Manage office transport for client visits & home drops.
Track & update employees mediclaim policies & assist with claim settlements.
MANAGEMENT
Program Coordination - Arranging meetings/ reviews/ video conferences, setting & keeping
a track of appointments
Booking meeting rooms for meetings, trainings & conferences
Organizing promotional events, team celebrations and outings
Managing attendance and access control software.
Coaching new employees
PERSONAL SKILLS
Aggressive intrapreneur with integrative thinking skills, capable of forming and maintaining
positive and productive working relationships in internal, external, independent, and team
environments.¬
Strong work ethics, taking ownership of all duties and responsibilities.¬
Good communication¬ & interpersonal skills.
Well organized and methodical in work management, always willing to do that little extra
bit to get the job done.¬
Regular introspection.
Sept 2008 to June 2009 Sr. Administration Associate Netscribes (I) Pvt. Ltd.
June 2007 to April 2008 Front Office Executive & Team Administrator Ernst & Young Pvt.
Ltd.
Sept 2006 to March 2007 Front Office Executive ICS Realty Pvt. Ltd., Mumbai
Oct 2005 to June 2006 Front Office Executive Silver Software Private Ltd., Bangalore
May 2005 to Oct 2005 Receptionist (retainership contract) ABC Consultants, Bangalore
Aug 2002 to March 2005 Insurance Consultant Bajaj Allianz Life Insurance Co. Ltd.,
Mumbai & Pune
Sept 2000 to June 2001 Front Office Executive Epicenter Technologies Pvt. Ltd., Mumbai
ACHIEVEMENTS
I was awarded with Extra Miler Award for doing the extra bit to get work done at Ernst &
Young Pvt. Ltd.
EDUCATION
ADDITIONAL INFORMATION