IBA EMBA, DU

Batch: 31st

Assignment: 02

Prepared for
Prof. Khair Jahan Sogra, PhD

Course Title: Managing HR in Organizations

Course Code: H-501

Prepared by

ZR1802013 Md. Mahfuzul Hasan

ZR1802020 Farhan Hussain
ZR1802030 Md. Hasmat Ali

Date: December 21, 2018

The New Recruitment Process of Hotel Paris

Q1: Given the Hotel’s stated employee preferences, what recruiting sources would you
suggest they use, and why?

Answer:

At the present scenario, the HR Manager Lisa Cruz should formulate a policy to ensure a better
source of candidates like below:

a) The recruitment will be controlled by the Central HR Management to make sure a

combination of both internal (promotion for the fittest) and external sources like
advertising, the employment agencies or internet in order to avail a quality HR pool.
b) The ration of internal to external recruitment may be fixed to 20:80 at present as the
available personnel’s quality is not up to the mark. Gradually, the promotion ratio may
be revised and finally the ratio may be 50:50 once the pool of quality personnel are
recruited and employee turnover is not too much.
c) Motivational program should be there to retain quality personnel

Q2: What would a Hotel Paris wanted ad look like?

Answer:

“Be a member of Excellence Brand”

The Hotel Paris, one of the reputed internal chain hotel is waiting for you, if you are the right
person. Please go through the check list whom we are searching for and apply with confidence
if you consider yourself as the right one:

a) Smile without any reason

b) Communication with internal people
c) Body language matters
d) Hospitality for our guest is a commitment- which you are to ensure
e) A long time career plan- you must desire it
f) Discipline is a must in all manner

If you do fulfill the above criteria, we are sure that we are waiting for you. Please apply to
hr@hotelparis.org

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Q3: How would you suggest they measure the effectiveness of their recruiting efforts?

Answer:

The effectiveness of the recruiting efforts may be ensured from customer/guest feedback. One
of the most critical index may be to check how much guest are visiting the City and using the
same Hotel repeatedly. The customer feedback must be ‘excellent’ in the scale of Poor:
Satisfactory: Good: Excellent for each guest.

The employee turnover, the offer-to-acceptance ratio, etc to be reviewed periodically in order
to make sure that right people are recruited for the right post.