1.

Teams are effective for complex tasks because they produce a greater number of ideas, and
commitment to the decision.

True False

2. The forming stage in team development is characterized by the challenging of the authority
structure, conflict and probing the group’s tolerance for deviant behavior.

True False

3. The stages of forming, storming, norming and performing proceed very smoothly.

True False

4. According to Gersick’s punctuated team development model, teams go through a transition at the
temporal midpoint.

True False

5. Conflict is detrimental to the team under any circumstances.

True False

6. A frequent mistake in teamwork is the failure to contact stakeholders at the midpoint of the project
to get feedback.

True False

7. Listening includes giving your undivided attention to others as they speak and not thinking about
what you will say when it is your turn to talk.

True False

8. It is more effective to focus on task and interpersonal sides of a conflict at the same time.

True False
9. It is more difficult to exercise minority influence as a double minority than as a single minority
because people in the team have an alternative explanation for why you may have a different
perspective.

True False

10. One minority influence strategy is to use idiosyncrasy credits for an important issue.

True False

11. Idiosyncrasy credits are built by being consistent, persistent and having an objective behavioral
style.

True False

12. Norms are acceptable standards of behavior within a group shared by all of its members.

True False

13. Carryovers from a person’s experience before the group forms do not effect the norms of the
group they are in at the moment.

True False

14. The group can protect itself from groupthink by setting up devil’s advocate roles, and by rotating
roles within the group.

True False

15. The number of people exercising minority influence doesn’t matter, as long as they are in the
minority.

True False

16. Group processes should be forgotten until a crisis arises.

 True False

Multiple-Choice:

1. All of the following increase team effectiveness except…

a. Understanding team timing

b. Ignoring ineffective team processes

c. Paying attention to team tasks

d. Developing, using and reinforcing effective group norms

2. Which of the following is NOT one of the task related functions within a team?
a. Resource acquisition and management

b. Work distribution

c. Participation

d. Commonly accepted mission

3. Which of the following is a way to increase participation?

a. Plan the meetings and share meeting agendas with people beforehand

b. Ask the leader of the group to run the meeting and talk the most.

c. Encourage everyone to talk whenever they have something to say, even if another
person is talking

d. Point out dominating behavior to everyone.

4. Which of the following is not a way that norms form?

a. A recent acceptable action

b. Explicit statements

c. Critical events

d. Objective behavior evaluation

Matching the Columns:

Please match the following leadership tasks/style with the appropriate stage that teams go through.

Stage Leadership Tasks / Style

1. Forming a) Celebrate accomplishments

2. Storming b) Task focused leadership

3. Norming c) Concern for both the task and the relationships

4. Performing d) Rotating leadership

5. Midpoint transition e) Explicitly con organization or change direction

6. After action review f) No leadership needed

Answers: 1-b; 2-c; 3-d; 4-f; 5-e; 6-a.