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Missing Value Handling Definition of Missing User-defined missing values are treated
as missing.
Syntax CROSSTABS
/TABLES=CUSTOMERCOM BY
LOGSERVICES
/FORMAT=AVALUE TABLES
/STATISTICS=CHISQ
/CELLS=COUNT
/COUNT ROUND CELL.
Dimensions Requested 2
Cases
Count
Logistics services
Website Employee
Easy service Handling Clients Customer Service INformation Efficiency Total
NO 0 33 0 1 0 34
Total 16 33 17 17 17 100
Chi-Square Tests
a. 0 cells (.0%) have expected count less than 5. The minimum expected
count is 5.44.