Professional Documents
Culture Documents
3 Error Description
5.3.1 Overview
Range Section
0..149 Travel Control
20..5999 0020_5999_Others
150..199 Variodyn E
200..299 Door Control
300..399 Varidor70 Door Drive
400..599 elevator
600..699 MC PVF
700..739 MC PVEC
740..799 Magnetek
800..899 800_899_Varidor35_Door_Drive
900..999 IO
1000..1199 CPU
1200..1249 LON
1250..1299 BIO2
1300..1349 1300_11349_CAN
1400..1499 VF
1500..1999 Travel Control Ext
2000..2099 2000_2099_Load_Measurement
2100..2299 2100_2299_MOSIS
2300..2499 2300_2499_SALSIS
5000..5099 5000_5099_Remote_Monitoring
8000..8099 8000_8099_Remote_Alarm
CADI GC Help A detailed description of all errors and possible causes with recommended actions can be
found in the CADI GC Help.
Cause Action
Defective brake contact(s) Check the brake contacts.
Bad adjustment of the brake contact(s) Check the operation of the brake contact(s) and (re-)adjust if
necessary
Mechanical problem on the brake Check the brake. Observe the brake when it opens. Both
sides of the brake should open symmetrically.
Cause Action
Frequency converter is not available Refer to Motor Control related diagnostics
Cause Action
Incorrect parameter values Check the parameters both on Travel Control and Motor
Control.
Incorrect tacho input from position tacho Check position tacho.
Incorrect load value from load measuring Check the load measurement device and the load
system causing wrong torque on machine parameters. These checks should also be made if the event
occurs just at the beginning of the trip.
Cause Action
With IG type (incremental) position tacho: Check the KSE signal (distance, polarity of magnet, wiring).
With IG type (incremental) position tacho: Check wiring of PHS.
With IG type (incremental) position tacho: Check ground connection of photocell PHS.
With AGSI or ALSIS (absolute encoder) type Check the KUET signal (polarity of magnet, wiring).
position tacho:
With AGSI or ALSIS (absolute encoder) type Check operation of KUET(1) inputs on car interface board
position tacho:
With MoSIS / SALSIS type position tacho: Check sensor & magnet for floor detection
Cause Action
Wrong parameter values. Check the parameter for the releveling zone 'Relevelling
Distance'. 'Minimum Distance'
Excessive car movement at standstill. Check for causes of the car movement at standstill.
Inappropriate triggering of the relevelling Check/adjust the parameter 'Re-levelling delay'.
trip.
Cause Action
Bus cable between Travel Control and Motor Check if bus cable is connected to pcb on Motor Control
Control not connected. (inverter) and Travel Control (ASIX, ASILOG, etc).
Broken pcb on frequency converter. Check if pcb on Inverter (Motor Control) is damaged and
replace if necessary. Try to access the Motor Control with
SMLCD or CADI. This will check the hardware connection.
Interface pcb on control where bus cable is Replace pcb if necessary.
connected to broken (ASILOGx, ASIXx)
Cause Action
Interruption on wiring from photocell to Check the PHNR_D connection from the photocell to the
interface pcb (traveling cable) PCB.
Photocell not working Check the function of the photocell: dirt, holes in the fins (for
attaching a rope) not sealed so that the photocell detects it,
the rope between fins, horizontal distance between fin and
photocell.
Problem with ground connection between Check the ground connection on top of the car and to the
car and machine room machine room.
Faulty input on the IO interface board
Cause Action
Bad wiring on car Check the connection of the RUET/RUET1 enable- and
feedback-signals to the car interface board.
Check the wiring of the door zone detection devices (PHUET
/ KUET)
Bad environmental conditions (dirt, dust) in Check photocell/magnet switches on car for dirt.
the hoistway
Electrical problems Check the ground connection on the car and the power
supply for the car interface board and the door bridging
device (e.g. PHUET)
Communication problems between control Check the (LON) bus connection from the control cabinet to
cabinet and car the car. Caution: KUET error may indicate a communication
problem caused by another LON node (landings etc.)
Check for EMC problems caused by Schindler or 3rd party
equipment (MX-GC: refer to field information No.291)
Configuration Check if number of floors and shaft layout (front rear doors) in
configuration is matching the floor vanes in the hoistway.
MX-GC: Travel control checks for each access is a KUET
vane is present for front and/or rear side.
Mechanical problem with switches Check mounting of KUET switches/fins
With MoSIS: MOSIS was replaced, e.g. from Perform a learn trip.
other installation (learnt floors mismatch)
Cause Action
Wrong parameter values Check the values for parameters A2 (acceleration) and A6
(deceleration).
Other drive system error Check the operation of the drive system.
Installation issue Check the vertical position of the vanes in the shaft end
according to K603046.
Cause Action
Wrong alignment between PHVKSE and Check the alignment.
vanes/metal stripe.
Deformed or twisted metal stripe in the Check the tension of the metal stripe.
hoistway
A gap in the check track without a measure Cover the gap with something that interrupts IR-light. A single
vane in front of it. plastic tape is probably not enough.
There is no cutout behind a measure vane or Check the cutouts.
cutout partly covered.
Dirt on optical parts. Clean the lenses in the gap of the PHVKSE with a clean
cloth.
Cause Action
Internal error of PHVKSE Cycle power (off/on) on the PHVKSE, repeat the last trip and
test the ETSL system. Replace the PHVKSE if the same error
message appears again.
If the same error only happens now and then, check the
electrical environment for possible EMC problems
(unpermitted strong electro-magnetic interference by some
other defective component like conductors etc.)
Cause Action
RFE is turned on and does not pick up within Check the wiring and the functionality of RFE.
5 seconds (Timeout)
Check all contacts/contactors in the RFE circuit (SH, RSK,
RF, etc).
RFE does not turn off Check RSPFE.
Cause Action
Car speed exceeded the limit for ETSL Check parameter for speed and acceleration. Check
monitoring; ETSL monitoring is done by configuration data of drive.
MOSIS. This error will occur during
acceptance test for ETSL.
Car speed exceeded the limit for NTSD Check parameter for speed and acceleration. Check
monitoring; NTSD monitoring is done by configuration data of drive.
MOSIS. This error will occur during
acceptance test for NTSD.
Internal error in MOSIS Refer to description for error 1515
Cause Action
No supply on the safety circuit Check the power supply for the safety circuit.
In case of regulated voltage supply: Reset short circuit
protection for safety circuit supply.
Relais RKPH Check the phase control relay RKPH (if available).
Faulty input on interface board for safety Check the interface board and the connections to the safety
circuit tap inputs circuit. Replace board if necessary.
Cause Action
Door contacts KTC Check switching of car door contacts
Bad wiring of car door contacts in safety Check wiring to car door contacts
circuit
Door bridging circuit Check the door bridging circuit
Faulty input on interface board for safety Check the interface board and the connections to the safety
circuit tap inputs circuit. Replace board if necessary.
Cause Action
Reset button pressed none (Normal behavior)
Power switched off none (Normal behavior)
VCOM cable for group bus (Ethernet or none (Normal behavior)
RS485) manually unplugged
Bad cable connection, EMC, HW defect, If this message appears very often without an obvious
VCOM bus termination switches on EBCOM reason, check the VCOM bus connection/termination and
set wrongly; Ethernet hub/switch powered test the corresponding VCOM node to verify its operation;
off exchange pcb it if necessary. Check shielding of bus cable.
Cause Action
A error occurred which sets the elevator to Please refer to the extra information of this message for the
status 'fatal'. This message itself is not an causing error.
error.
Cause Action
not applicable (the message 'Fatal Error OFF'
is not an error)
Cause Action
Failure of master or slave overlay (PC) Check overlay PC and replace if necessary
Communication link to master or slave Check connection between control and overlay PC.
overlay (PC) disconnected Reestablish communication
Overlay software (application) no longer Check operation of overlay application
responding or shut down
Problem with interface board on Replace interface board
master/slave overlay PC
Cause Action
Encoder cable not connected or not Check the cable and its connection between the encoder and
correctly plugged in. the corresponding pcb (PIOVECxx).
Check the plug.
Motor encoder not correctly mounted Check the mounting of the encoder
Defective incremental encoder or encoder Replace encoder cable and/or encoder
cable
Cause Action
Interrupted transmission line from Travel Check serial communication (cable and connection to pcb's)
Control (e.g. pcb ASILOG/ASIX) to Motor
Control (e.g. pcb PIOVECxx / PVEC)
Problem with Travel Control software Check if problem persists with other version of inverter
software or control software
Interface board (pcb) defective Replace respective pcb
Cause Action
Wiring of control signal VSGRW or of Check related wiring acc. to actual wiring diagrams
feedback signal SGRW broken or not
connected
Contactor SGRW faulty Check contactor SGRW
PIOVEC/VARIOcon PCB faulty replace PCB
Cause Action
Current measurement faulty Check cables, LEM
Power assembly faulty Replace power unit
Cause Action
Overvoltage in mains Check mains supply voltage
Parameter wrong Check the parameter Input voltage setting and/or Udcl Upp
Lim Idle
line inverter at the input of DC link (VF120 - Check line inverter
VF280, VF55PF1 - 3xVF288PF1 AC,
VF155PF1 - VF288PF1 DC): malfunction of
line inverter
line inverter at the input of DC link (VF120 - Check line inverter parameters
VF280, VF55PF1 - 3xVF288PF1 AC,
VF155PF1 - VF288PF1 DC): wrong
parameters of line inverter
Cause Action
Undervoltage in mains Check mains supply voltage
Cause Action
MH fan faulty check fan
THMH cable MH broken or not connected check cable
Temperature of machine room too high
Wrong dimensioning of drive system Verify drive calculation
Wrong value of parameter “Motor Temp Lim” Set parameter according to parameter description
Cause Action
Incorrect inverter parameters Check settings parameter of inverter (Inverter Input Voltage)
Mains supply voltage not stable Measure 3 phases of mains voltage
5.3.12 900..999 IO
Cause Action
No power at fixture or I/O board Check power LED's and power wiring.
Communication to pcb interrupted Check bus cables and wiring (APPL LED on LON interface
board indicates if board is communicating).
Damaged or defective fixture or I/O board Replace damaged fixture or I/O interface board and repeat
(corrupted software or other defect) LON freeze command if necessary.
5.3.17 1400..1499 VF
Cause Action
Faulty brake contact(s) KBx Check the function of the brake contacts.
Bad adjustment of the brake contact(s) Check the operation of the brake contact(s) and (re-)adjust if
necessary
Mechanical problem on the brake Check the brake. Observe the brake when it opens. Both
sides of the brake should open symmetrically.
Wrong parameter value for parameter 'KB Check drive parameters (settings) for correct brake type.
feedback type'
Faulty input on the interface board for the KB Verify faulty input and replace board
inputs (ASILOG, ASIX.. etc).
Cause Action
Wrong parameter values Check parameter values of the brake parameters: opening
voltage, holding voltage, AD resolution for brake voltage
measurement (-> Parameter -> Brake)
Cause Action
Open brake circuit or faulty brake module Check the electrical circuit from the cabinet to the brake(s)
or replace brake module
No AC supply voltage for brake module Check the AC supply voltage for the brake module and the
MBBx created circuits.
Cause Action
Incorrect wiring of AC voltage from TB to Check wiring of AC supply voltage to MBBx board
MBBx
Cause Action
Faulty PCB Replace pcb MBBx
Cause Action
Wrong parameter setting of PCT parameter Check parameter values and required brake voltage. The SW
'Opening Voltage', 'Holding Voltage' or 'AD monitors the output voltage to the brake coil.
Resolution for voltage measuring'
Faulty pcb Check measured brake voltage with CADI; replace pcb if
necessary.