Professional Documents
Culture Documents
HUMAN RESOURCE
MANAGEMENT
“ HIRE THE BEST. PAY THEM FAIRLY
COMMUNICATE FREELY. PROVIDE
CHALLENGES AND REWARDS.
GET OUT OF THEIR WAY.
THEY’LL KNOCK YOUR SOCKS”.
- MARY ANN ALLISON
HUMAN RESOURCE MANAGEMENT
▪ Human resource management is the process of bringing
people and organizations together so that the goals of each
one are met.
▪ HRM is the art of procuring, developing and maintaining
competent work force to achieve the goals of an organization
in an effective and efficient manner.
NATURE OF HRM
❖ Pervasive force: HRM is present in all enterprises. It permeates all levels of
management in an organization. All managers are human resource managers.
1. Competition
2. Government policy
3. Technology
4. Market trends HR strategy
5. Economic factors 1. Procurement OUTCOMES
1. HR planning
1. Increased
2. Designing of jobs performance
1. Development
and work systems
1. Customer
Corporate Business strategy 3. What workers do? satisfaction
strategy 4. What workers need?
1. Performance
5. How jobs interface management 1. Employee
with others satisfaction
Internal environment
1. Compensation
1. Culture 1. Enhanced
2. Structure shareholder value
3. Policies
4. Skills HR information 1. Labour relations
5. Past strategy systems
EVOLUTION OF CONCEPT OF HRM
CONCEPT WHAT IS IT ALL ABOUT
The commodity concept Labour was regarded as a commodity to be
bought and sold. Wages were based on
demand and supply and government did
very little to protect workers.
The factor of production concept Labour is like any other factor of production i.
e. money, material, land etc. Workers are like
machine tools.
The goodwill concept Welfare measures like safety, first aid, lunch
room, rest room will have positive impact on
workers productivity.
The paternalistic concept Management must assume a fatherly and
protective attitude towards employees.
Paternalism does not mean merely providing
benefits but it means satisfying various needs
of the employees.
CONCEPT WHAT IS IT ALL ABOUT ?
The humanitarian concept To improve productivity, physical, social and
psychological need of the worker must be
met. Money is less a factor in determining
output than group standards, group
incentives and security. The organization is a
social system that has both economic and
social dimensions.
The human resource concept Employees are the most valuable asset of an
organization. There should be a conscious
effort to realize organizational goals by
satisfying need and aspiration of the
employees.
The emerging concept Employees should be accepted as partners in
the progress of a company. They should have
a feeling that the organization is their own.
The focus should be on human resource
development. Managers must offer better
quality of working life and other opportunities
to people to exploit their potential fully.
PERSONNEL FUNCTION : CHANGING SCENARIO
PERIOD EMPHASIS STATUS ROLES
1920-1930 WELFARE CLERICAL 1.WELFARE
MANAGEMENT ADMINISTRATOR
PATERNALISTIC 2.POLICEMAN
PRACTICES
1940- 1960 EXPANDING THE ADMINISTRATOR 1.APPRAISER
ROLE OF COVER 2.ADVISOR
LABOUR, WELFARE, 3.MEDIATOR
INDUSTRIAL 4.LEGAL ADVISOR
RELATIONS AND 5.FIRE FIGHTING
PERSONNEL
ADMINISTRATION