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QBit 5 Service Manual Confidential

Digital Ultrasound System

Model
QBit 5

SERVICE MANUAL

Mar 16, 2015

Direction: CHUM QBit 5-002

Rev. 1.0

CHISON MEDICAL Technologies CO., LTD.

We reserve the right to make changes to this manual without prior notice.
CHISON Q Series Service manual Version No. V1.0

TABLE OF CONTENTS

CHAPTER1 GENERAL DESCRIPTION ....................................... - 2 -


1.1 INTRODUCTION .................................................................................................................................................... - 2 -
1.2 SERVICE POLICY.................................................................................................................................................... - 2 -
1.3 SERVICE PROCEDURE ............................................................................................................................................ - 2 -

CHAPTER 2 SYSTEM OVERVIEW .............................................. - 3 -


2.1 DISASSEMBLE MAINFRAME..................................................................................................................................... - 4 -
2.1.1 DISASSEMBLE THE ULTRASOUND MODULE. ............................................................................................................. - 4 -
2.2 DISASSEMBLE SCREEN MODULE. ............................................................................................................................ - 14 -
2.3 DISASSEMBLE THE KEYBOARD MODULE. .................................................................................................................. - 15 -

CHAPTER3 TROUBLESHOOTING ........................................... - 17 -

CHAPTER4 SOFTWARE UPGRADE ........................................ - 18 -


4.1 PREPARE THE USB DISK ....................................................................................................................................... - 18 -
4.2 UPGRADE FOR SOFTWARE .................................................................................................................................... - 18 -

CHAPTER5 SYSTEM MAINTENANCE ..................................... - 27 -


5.1 HOST CLEAN ..................................................................................................................................................... - 27 -
5.2 PROBE MAINTENANCE ......................................................................................................................................... - 27 -
5.3 DISINFECTION: .................................................................................................................................................. - 28 -
5.4 DEPOSIT ........................................................................................................................................................... - 30 -
5.5 SAFETY CHECK ................................................................................................................................................... - 30 -

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CHISON Q Series Service manual Version No. V1.0

CHAPTER1 GENERAL DESCRIPTION

1.1 Introduction

Indications for Use

The device is a general-purpose ultrasonic imaging instrument intended for use by a qualified
physician for evaluation of Fetal/OB; Abdominal (GYN & Urology); Pediatric; Small
Organ(breast, testes, thyroid); Peripheral Vascular, Musculo-skeletal Conventional & Superficial
and Transvaginal.
Contraindication

The system is NOT intended for Ophthalmic use or any use that causes the acoustic beam to pass
through the eye.

1.2 Service policy

CHISON provides life-time service for all produced ultrasound machines. Meanwhile, according
to the warranty card enclosed in the packing box, the corresponding free warranty period is
provided for the main unit and probe (transducer) from the date of Ex-factory.

CHISON Service Dept provides efficient service solutions to customers timely, including
technical support, spare parts support, field service, upgrade, warranty extension, and on demand
service.

The engineer must have ultrasound training before provide service, CHISON can provide
varieties of training, including operation, application, maintenance, and troubleshooting.

1.3 Service Procedure

If you encounter difficulty with proving service to CHISON products, please refer to the user
manual and service manual firstly to correct the problem.

If the problem is not still solved there, please contact with CHISON Service Dept at the
following numbers or addresses:
CHISON website: www.chison.com
Service Support : Tel: 0086-510-85311707
Fax: 0086-510-85310726
E-mail: service@chison.com.cn
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CHISON Q Series Service manual Version No. V1.0

CHAPTER 2 SYSTEM OVERVIEW

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CHISON Q Series Service manual Version No. V1.0

2.1 Disassemble mainframe

2.1.1 Disassemble the ultrasound module.

2.1.1.1 Disassemble case

1. Remove air inlet screen first, then remove the two screws as highlighted below.

2. Remove two black silicone pads on the back cover, and remove the screw inside it. Then
remove the back cover.

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CHISON Q Series Service manual Version No. V1.0

3. Remove two black silicone pads on the upper cover, and remove the screw inside it. Then
remove the upper cover.

4. Remove the screws as below, two pieces for each side.

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CHISON Q Series Service manual Version No. V1.0

4. Unplug the cables connected to the I/O board.


Note: Remove the screw before unplug the HDMI cable(the black one in left picture below)
Note: Don’t forget to unplug the ECG cable which inside in the case(right picture below)

5. Fix the four wheels then pull out the hero kits from the cover.

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CHISON Q Series Service manual Version No. V1.0

2.1.1.2 Disassemble IO board

1. Remove four screws(two pieces for ecah side).


Note: Don’t forget to unplug the cables on left side.

2. Remove the metal cover then remove five screws, then unplug the IO board.

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CHISON Q Series Service manual Version No. V1.0

2.1.1.3 Disassemble the power board and power adapter

1. Remove all the screws on this side, then remove the cover.

2. Unplug the two cables, one for power and another for fans.
Note: Please press on the plug to remove cables.

3. Remove all the screws on power board, then take out the power board.

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CHISON Q Series Service manual Version No. V1.0

4. Remove four screws then take out the power adapter.

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CHISON Q Series Service manual Version No. V1.0

2.1.1.4 Disassemble probe board

1. Remove all the screws on this side then remove the cover.

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CHISON Q Series Service manual Version No. V1.0

2. Remove all the screws on shield cover then take out the probe board.

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CHISON Q Series Service manual Version No. V1.0

2.1.1.5 Disassemble OMAP board(Blue) and main board(Green)

1. Unplug the fan cable as below.

2. Remove all the screws on OMAP board(blue).


Note: The screws on bottom right corner is very small, please make sure to retain it.

3. Remove all screws on main board(Green) the unplug the main board.
Note: Put each board in separate bubble pack or segregate by sponge to avoid any damage.

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CHISON Q Series Service manual Version No. V1.0

Note: After remove the main board, you will see the heat conducting silicone as below. Please
don’t remove it otherwise it may cause boot up issue.

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CHISON Q Series Service manual Version No. V1.0

2.2 Disassemble screen module.

The following picture is the screen module.

1. Pull out the VGA cable and power cable, continue to remove the 2 screws, and you will get the
screen module.

2. Remove the 10 screws.

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CHISON Q Series Service manual Version No. V1.0

2.3 Disassemble the keyboard module.

1. Remove the 13 screws under the keyboard and 3 screws on the support arm.

2. Remove the 3 screws to pull out the speaker cables.

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CHISON Q Series Service manual Version No. V1.0

3. Remove the 3 screws to pull out the speaker cables.

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CHISON Q Series Service manual Version No. V1.0

CHAPTER3 TROUBLESHOOTING
According to the most frequently occurred errors and system messages, the list of possible
causes and relevant solutions is attached as below:

No. Errors & Messages Possible Cause Solution


When turn on the system, Check the power cable
Battery failure, the adapter
1 power-indicating lamp is connection to make sure it’s
is not working properly.
not lit. good.
When turn on the system,
The system is restarted too 1. Wait for 1 minute to restart
power indicating lamp is
2 shortly after it is turned off. the system after turning off.
lit, but no images on the
monitor.
1. Transmission frequency,
1. Adjust the transmission
gain or TGC control is not
frequency, gain or TGC
set properly.
Menu bar displays on the control.
2. No probe is connected
3 screen but no scanning 2.Ensure the probe is connect
or probe is connected
image correctly
improperly
3. Defreeze the system by
The system is in frozen
pressing the FREEZE key.
status
1.Examination mode is not 1. Set the exam mode
correct correctly.
Image quality is
4 2.Image processing 2.Adjust the setting of image
abnormal
parameters are set processing or set it to default
improperly setting
1. The probe is not
connected well with probe
Wrong probe type show 1. Reconnect probe correctly.
5 connector.
on screen. 2. Restart the system.
2. Internal circuit
protection

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CHISON Q Series Service manual Version No. V1.0

CHAPTER4 SOFTWARE UPGRADE

4.1 Prepare the USB disk

Find an empty USB disk, change USB disk as FAT32 and quick format.

4.2 Upgrade for software

1. Please contact with Chison Service Dept, get the latest upgrade package.

Caution: .Never unplug the U disk or cut off the power supply during upgrade, or the
system will be breakdown.

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CHISON Q Series Service manual Version No. V1.0

2. Unzip upgrade package, you will get many folders as below; copy them to the root of U disk.

3. Please confirm when you open the folders, there should be subfile in the folder;
USB-FPGA upgrade package

System upgrade package

DSP-FPGA upgrade package

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CHISON Q Series Service manual Version No. V1.0

Keyboard upgrade package

Software upgrade package

4. Insert the U disk to the USB port

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CHISON Q Series Service manual Version No. V1.0

5. Press SETUP key on the keyboard to the system settings interface, then choose “System”
item.

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CHISON Q Series Service manual Version No. V1.0

6. Click the “Update” firstly for Software version, the whole procedure is about 5minute ,and
the system will reboot automatically after finish the update.

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CHISON Q Series Service manual Version No. V1.0

7. Click the “Update” secondly for USB version, the whole procedure is about 5minutes, then
reboot the machine manually.

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CHISON Q Series Service manual Version No. V1.0

8. Click the “Update” secondly for DSP version, the whole procedure is about 5minutes, then
reboot the machine manually.

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CHISON Q Series Service manual Version No. V1.0

9. Click the “Update” secondly for Keyboard version, the whole procedure is about 2minutes
and the system will reboot automatically after finish the update.

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CHISON Q Series Service manual Version No. V1.0

10. Click the “Update” secondly for System version, the whole procedure is about 2minutes,
then reboot the machine manually.

Caution:Solution for upgrade failure:

1) Please confirm the U disk is a good one, or you may try with another U disk.
2) Please confirm there will be sub files once you open the upgrade folder or fpga folder.
3) The upgrade package is damaged during the downloading or unzip, you can try to download
and unzip again.
4) Please confirm the USB disk is found.

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CHISON Q Series Service manual Version No. V1.0

CHAPTER5 SYSTEM MAINTENANCE

5.1 Host Clean

Caution:
Before clean any part of the system, please make sure that the system is turned off and the
power cable is disconnected from the power supply socket. Otherwise there will be danger
of electricity shock.
Cleaning method:
Please use a piece of soft and dry cloth to clean the system. If there’s some dirty difficult to
be cleaned, please use wet cloth to clean system, and then use dry cloth to wipe off the water
on the system.

Caution:
1. Please don’t use organic solvent to clean; otherwise it will damage the exterior paint.
2. Please never allow any liquid get inside the system, otherwise it will damage the system
and cause electronic short.
If the probe connector and any peripheral device are required to be cleaned, please contact
our authorized agent in your country in advance. Any cleaning by unauthorized person may
result in system malfunction or affect its features.

5.2 Probe maintenance

According to the purposes, the probes of this system can be divided into 2 categories: those
used on the surface of patient body, or those used inside the body of patient.

Caution:
No matter which type of examination is performed, please always try to reduce the
unnecessary radiation of ultrasound wave to the patient during the ultrasound examination

Caution:
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CHISON Q Series Service manual Version No. V1.0

1. Probe can only be used by professional doctor who has received professional training of
ultrasound.
2. It is forbidden to sterilize and disinfect probe by high pressure. If it needs to be used in
sterilized occasion, please use a sterilized disposable probe cover on the probe.
3. Please avoid drop off or hitting the probe by anything.
4. Don’t scratch the probe surface while using it.
5. Please use the authorized ultrasound gel during scanning. Using un-authorized gel may
cause scratch or damage to probe surface.
6. Don’t bend or pull the probe cable with force.
7. Please don’t put the probe connector and its adjacent probe cable part into any liquid.
8. Please keep the probe clean and dry.
9. Please connect or disconnect the probe after the system is turned off or freeze the image.
10. Please don’t use or preserve the probe where it is over 50℃.
11. Please carefully check the probe surface, probe cable and probe connector before using.
If there is any abnormal phenomenon (e.g. there’s a leakage on the probe surface),
please stop using the probe immediately and contact our authorized agent in your
country as soon as possible. If you don’t know the contact number of your authorized
agent, please contact us by detail contact information at the end of this chapter.

Note:
For surface probe, it shouldn’t be immersed in the liquid deeper than the acoustic lens. For
transvaginal probe, it shouldn’t be deeper than the insertion region. It is strictly prohibited to
let probe connected plug into any liquid

5.3 Disinfection:

Disinfection is applicable to transvaginal probe.


IF required in the operation of using the probe, please follow the guidance of personnel to
disinfect the probe.
Disinfection procedures
1. Clean the probe thoroughly according to the procedure prescribed.
2. Prepare the glutaraldehyde solution (concentration is 2%) as the disinfection solution
according to the manufacturer’s instructions.
3. Put the probe into the liquid, the depth shouldn’t be deeper than the acoustic lens. It is
strictly prohibited to let probe connected plug into any liquid

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CHISON Q Series Service manual Version No. V1.0

4. Immersion probe for 3 hours


5. After removing the probe, clean it with sterile water or sterile saline immediately. In
order to ensure that there is no solution residue must perform manufacturer rinsing
procedures strictly according to the provisions, including adequate rinsing with water
and rinse times.
6. If it needs to be used in sterilized occasion, please use a sterilized disposable probe
cover on the probe.

Note:
1. It is strictly prohibited to let probe connected plug into any liquid.
2. For transvaginal probe, it shouldn’t be immersed in the liquid deeper than the insertion
region.

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CHISON Q Series Service manual Version No. V1.0

5.4 Deposit

The probe should be stored in a clean dry environment, avoid direct sunlight.
Storage temperature needs to be kept at – 5~40 ℃, don’t place it in the high pressure and
vacuum environment.
Access probe, should be handled with care to avoid damage.
Please keep the probe inside the probe case when it is not in use or in transport process.
Dipping the probe or the cable into any liquid is strongly prohibited.

5.5 Safety check

To ensure the system work normally, please make a maintenance plan, check the safety of
the system periodically. If there is any abnormal phenomenon with the system, please
contact our authorized agent in your country as soon as possible.

If there is no image or menu on the screen or other phenomenon appears after turning on the
system, please do troubleshooting first according to the following check list. If the trouble is
still not solved, please contact our authorized agent in your country as soon as possible.

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