UNIVERSITI TEKNOLOGI MARA

COURSE INFORMATION

Course Code : MGT420

Course Name : Principles and Practice of Management

Level : Bachelor Degree

Total SLT : 120 Hours

Equivalent to 3 credit
Face-to-Face (F2F): 45 Hours
Non Face-to-Face:12 Hours Guided and 63 Hours Non Guided

Part : 1

Course Status : Core

(Core/Non-Core)

Prerequisite : None

Course Learning Outcomes

At the end of the course, students should be able to:

1. Explain the basic management functions, terms and concepts of management. (PLO1,
C2).
2. Analyse the theories and concepts of managerial decision of business management.
(PLO6, C3)
3. Demonstrate managerial skills in management practices. (PLO8, A3)

Course Description

This course will expose the students to basic management knowledge and managerial skills,
focusing on functions of management such as planning, organizing, leading, and controlling.

Nama Fakulti: FACULTY OF BUSINESS AND MANAGEMENT Tahun Mula: 2019

Nama Program: BBA (HONS) HUMAN RESOURCE MANAGEMENT Tahun Semakan: 2022
© Hak Cipta Universiti Teknologi MARA
This course will enhance students understanding of management practices, challenges and
changes in the local and global markets.
Syllabus Content

1.0 Introduction to Management

1.1 Definition of management

1.2 Levels of management
1.3 Managerial skills
1.4 Managerial roles
1.5 Process of management
1.6 Contemporary manager

2.0 Evolution of Management Thoughts

2.1 Classical perspectives (Scientific management & Administrative

Management)
2.2 Behavioral perspectives (Elton Mayo & Douglas Mc Gregor)
2.3 System and contingency approach

3.0 Planning

3.1 Nature and purpose of planning

3.2 Types of plans
3.3 Planning process
3.4 Barriers to effective planning

4.0 Decision Making

4.1Types of decision making

4.2 Types conditions under decision making
4.3 Decision making process

5.0 Organizing

5.1Organizing process
5.2Organizational structures/departmentalization
5.3 Authority
5.4 Span of management
5.5 Delegation

6.0 Leadership

6.1 Definition and significance of leadership

6.2 Leadership theories (Trait, Behavioral & Interactive or Contingency)
6.3 Sources of power

Nama Fakulti: FACULTY OF BUSINESS AND MANAGEMENT Tahun Mula: 2019

Nama Program: BBA (HONS) HUMAN RESOURCE MANAGEMENT Tahun Semakan: 2022
© Hak Cipta Universiti Teknologi MARA
 7.0 Motivation

7.1 Explain the basic motivation process.

7.2 Describe the different approaches to motivation.
7.3 Explain needs-based approaches to employee motivation.
7.4 Define the process approaches to employee motivation.
7.5 Describe the reinforcement approach to employee motivation.

8.0 Control

8.1 Definition and importance of control

8.2 Controlling process
8.3 Types of control
8.4 Characteristics of effective control system

9.0 Communication

9.1 Communication process

9.2 Formal communication (downward, upward and lateral)
9.3 Informal communication
9.4 Barriers of effective communication
9.5 Achieving communication effectiveness
9.6 Verbal and non-verbal communication
9.7 Importance of non-verbal communication

10.0 Human Resource (HR) Management

10.1 Role & function of HR department

10.2 Job analysis (job description and job specification)
10.3 Human Resource planning
10.4 Recruitment (Internal & External)
10.5 Selection
10.6 Orientation
10.7 Training (on the job and off the job training)
10.8 Performance appraisal
10.9 Welfare, benefits & rewards

11.0 Total Quality Management (TQM)

11.1 Definitions of quality from both a consumer perspective and a producer

perspective.
11.2 Identify factors that can be used to assess the quality of products and
services.
11.3 Describe the four categories of quality-related costs.
11.4 Describe the major contributions of the most prominent contemporary quality
philosophers.
Nama Fakulti: FACULTY OF BUSINESS AND MANAGEMENT Tahun Mula: 2019
Nama Program: BBA (HONS) HUMAN RESOURCE MANAGEMENT Tahun Semakan: 2022
© Hak Cipta Universiti Teknologi MARA
 11.5 Definition of TQM
11.6 Identify the various areas of concentration and commitment for a program of
total quality management.

12.0 Introduction to Islamic Management

12.1 Definition and principles of Islamic Management

Teaching Methodology

Lecture
Collaborative based learning
Project based learning

Assessment

Tests
i) Test 1 (10%)
ii) Test 2 (Final Assessment) (30%) 40

Group
i) Group Project (written) (20%)
ii) Group Presentation (10%) 40
iii) Individual Reflection Paper (10%)

Individual
i) Case Study (10%)
ii) Individual Assignment (written) 20
(10%)

Total 100

Recommended Text

Goodman, Fandt, Michlitsch and Lewis (2016). Management Challenges for Tomorrow’s
Leaders, Sixth Edition, SJ Learning.

Goodman, Fandt, Michlitsch and Lewis (2007). Management Challenges for Tomorrow’s
Leaders, International Student Edition, Thompson
South-Western.

Kinichi A. and Williams B.K. (2009), Management: A Practical Introduction, Fourth Edition.
McGraw- Hill/Irwin, New York.

Robbins, Decenzo and Coulter (2011), Fundamentals of Management: Essential Concepts

Nama Fakulti: FACULTY OF BUSINESS AND MANAGEMENT Tahun Mula: 2019
Nama Program: BBA (HONS) HUMAN RESOURCE MANAGEMENT Tahun Semakan: 2022
© Hak Cipta Universiti Teknologi MARA
 and Applications, Global Edition, Pearson Education
International.

Bateman S. and Snell S. (2009), Management: Leading & Collaborating in a Competitive

World, Eight Edition, MCGraw-Hill Irwin.

Jabnoun N. (2008), Islam and Management, International Islamic Publishing House.

Whetten D. and Cameron K.S. (2007), Developing Management Skills, Seventh Edition,
Pearson Education International.

Internet Sources: Companies websites and PTAR online databases.

Nama Fakulti: FACULTY OF BUSINESS AND MANAGEMENT Tahun Mula: 2019

Nama Program: BBA (HONS) HUMAN RESOURCE MANAGEMENT Tahun Semakan: 2022
© Hak Cipta Universiti Teknologi MARA