On Sale March 23, 2019 • 10:00am • Wharton Center

FREQUENTLY ASKED QUESTIONS

WHEN IS HAMILTON COMING TO WHARTON CENTER? you must bring a valid photo ID that matches the name
May 14-June 2, 2019 on the credit card. Credit cards must be present in order
to be used. Only one credit card may be used for each
WHEN DO TICKETS GO ON SALE? order. Wharton Center does not accept prepaid credit
Tickets will be available online at WHARTONCENTER.COM, cards or prepaid non-Wharton Center gift cards.
in person at Wharton Center Ticket Office, and by phone
at 1-800-WHARTON on Saturday, March 23, 2019 at HOW MUCH WILL TICKETS COST?
10:00am. First-day on-sale prices will range from $73.50 to $163.50
with a limited number of $398.50 Premium seats available
HOW WILL TICKET SALES AT THE BOX OFFICE WORK? for select performances. Prices include a $3.50 Facility Fee.
In order to purchase tickets on site, you must have a Additional fees may apply based on method of purchase.
wristband. Wristbands will be distributed from 8:00am
to 9:30am, or until the supply runs out, on Saturday, WILL I BE ABLE TO PICK MY SEATS?
March 23, 2019. Please note, having a wristband does No. The ticketing system will assign you the best available
NOT guarantee you will receive tickets to Hamilton seat(s) for your preferred performance/price level at the
(tickets may sell out before your number is drawn). time you purchase, regardless of whether you buy online,
Wristband distribution and waiting area will take place by phone, or in person.
outside the front entrance of Wharton Center (north side
Decide which performances and price levels meet your
of the building). There is no overnight camping permitted.
needs. Choose several options in case your first choice is
Your place in line at time of wristband distribution
not available when it is your turn to purchase.
does not determine the order in which tickets can be
purchased, as a random drawing will occur.
WHEN WILL I RECEIVE MY TICKETS?
At 9:45am, a random drawing will determine the order in You will receive your tickets by May 6 if you purchase with a
which individuals will have the opportunity to purchase credit card. All Hamilton tickets will be mailed to the address
tickets. You must be on site when your wristband number specified in your account. Digital delivery is not available.
is called. If you are not in line when it is your turn to
enter the building to purchase tickets, you will miss your WHAT IF I CAN’T FIND MY TICKETS OR THEY GET
opportunity. Line-holding is not permitted and only those LOST IN THE MAIL?
wearing a wristband are allowed in the ticketing line. • Please notify Wharton Center Ticket Office if you
have not received your tickets by May 13, 2019.
HOW MANY CAN I BUY? • Once Wharton Center has been notified, and it has
There is a FOUR (4) ticket limit per household. All orders been determined the ticket purchase was legitimate,
will be reviewed for duplicate accounts, bots or other the tickets will be reprinted.
means being used to circumvent the Four (4) ticket limit. • Remember: The reprinted tickets will invalidate your
Over-limit and fraudulent ticket orders may be cancelled original tickets.
without notice. • Reprinted tickets will be held at Will Call under the
original account-holders name.
WHAT METHOD OF PAYMENT DO YOU ACCEPT? • A valid photo ID is required to pick up the reprinted
Cash and credit cards will be accepted at the Ticket tickets beginning two hours prior to curtain time on
Office. Wharton Center accepts VISA, MasterCard, the performance date ONLY.
Discover, and American Express credit card and Wharton • No exceptions will be made to the process outlined
Center Gift Cards. Note, if you are using a credit card, above.
I FOUND TICKETS ONLINE THAT ARE TWICE AS EXPENSIVE
AS YOUR LISTED TICKET PRICES! WHAT GIVES?
If you search Hamilton East Lansing, you will likely find
many reseller sites advertising Hamilton tickets at prices
higher than those on our official site. Be aware of what
website you are on before you make any purchase.
WHARTONCENTER.COM is the only official source of
Hamilton tickets in East Lansing! If you purchase through
other sources, we are not able to guarantee the validity
of your seats and you are very likely to pay far more than
the face value price.
WHAT HAPPENS IF I BUY FROM A RESELLER OR
BROKER?
When you buy from an unofficial source:
• We cannot be responsible for tickets purchased
through unauthorized third parties.
• We cannot guarantee that your tickets are valid and,
therefore, cannot guarantee admittance.
• We cannot replace your tickets if they are lost or stolen.
• You may be paying much more than the ticket’s
face value.
• We cannot contact you with information
regarding time changes, show cancellations or other
information.
• We cannot issue a refund to you in case of an event
cancellation.
WHY IS THERE A FOUR-TICKET LIMIT?
The ticket limit is in place to allow as many people as
possible the opportunity to purchase tickets for Hamilton.
Any and all transactions online or in person that are
detected to be bot purchases, patrons creating duplicate
accounts in order to purchase more than four (4) tickets,
or any action that indicates a purchase in excess of the
four-ticket limit may be canceled without consideration.
ARE GROUP SALES AVAILABLE IF I WANT TO
PURCHASE MORE THAN THE TICKET LIMIT?
Group sales are not available for Hamilton.
WILL THERE BE A LOTTERY DURING THE ENGAGEMENT? same talent, attention to detail and high quality as the
There will be 40 Orchestra-level seats offered for $10
at each performance. Details will be announced closer
to the engagement. In the meantime, download the
Hamilton app to be sure you receive lottery updates AND
be sure to subscribe to Wharton Center’s eClub in order
to receive updates. In addition, follow Wharton Center on
Facebook, Twitter and Instagram.
WHAT ARE LIMITED-VIEW SEATS?
Limited-view seats are in locations that may have an
obstructed view of the full stage. There are very few
limited-view seats at Wharton Center; those seats will
be available for purchase across all sales channels for all
performances.
WILL ASL AND AUDIO DESCRIBED PERFORMANCES
BE OFFERED?
Yes, on Sunday, May 19, at the 1:00pm matinee. In addition,
Open Captioning is available for Thursday, May 16 at
7:30pm; Friday, May 31 at 8pm and Saturday, June 1 at 2pm.
WILL MORE TICKETS BE RELEASED LATER?
Additional seats may be made available for sale at a later
time. Patrons are advised to check WHARTONCENTER.COM
and Wharton Center social media regularly for updates.
CAN I GET ON A WAITING LIST FOR TICKETS?
There is no waiting list for Hamilton tickets.
WHAT IF I CAN’T ATTEND MY PURCHASED
PERFORMANCE?
All sales are final. Be sure to check the following
information before completing your purchase: show title,
day, date, time of performance, and number of tickets.
ARE THERE ANY DISCOUNTS AVAILABLE?
There are no discounts for Hamilton.
WHAT IS THE RUNNING TIME FOR HAMILTON?
Running time is 2 hours and 45 minutes, including
intermission.
IS THERE AN AGE RECOMMENDATION?
Hamilton is appropriate for ages 10+. The show contains
some strong language. Every patron, regardless of
age, must have a ticket.
IS THE ORIGINAL BROADWAY CAST PERFORMING IN
THE TOUR?
The East Lansing production of Hamilton is part of the
Angelica National Tour. Casting for the tour reflects the
Broadway production.
For more information about the cast in this U.S. tour,
visit: www.hamiltonmusical.com/#tour
WHERE CAN I LEARN MORE ABOUT HAMILTON?
Website: HamiltonMusical.com
Facebook: HamiltonMusical
Instagram: HamiltonMusical
Twitter: @HamiltonMusical