Certificate IV in Digital Media

Technologies

ASSESSMENT / COVER SHEET

ICTPMG401 – Support Small Scale IT Projects

Name: _________________________________ Student No: 00000_______

If you are submitting the assignment on paper, please staple this sheet to the front of each assignment. If you are submitting the
assignment online, please ensure this cover sheet is included at the start of your document. (This is preferable to a separate
attachment.)

Student ID 0 0 0 0 0
Email:

RTO:
Australian Business Program Code:
ICT40815 Certificate IV in
School Digital Media Technologies

Course Coordinator: David Kusters Trainer: Jodie Hillman/Alex Shelley

Assessment No: 1/2 Due date: 7 / 09 / 2015

Assessment Instructions: Please complete the following assessment tasks by the due date (above). If you need
an extension, you must seek approval from your Trainer BEFORE the due date. If the due date passes with no
submission and no approved extension, it will be considered a NS result. (See Course Progress Policy)

Received:
Task One – Project Proposal / Client Agreement (Contract)
Indicate 
S NS

Further Information: I declare that the work contained in this assessment is my own, except where acknowledgement of sources
is made. I authorise ABS to test any work submitted by me, using text comparison software, for instances of plagiarism. I
understand this will involve the ABS copying my work and storing it on a database to be used in future to test work submitted by
others. Note: The attachment of this statement on any electronically submitted assignments will be deemed to have the same
authority as a signed statement.

Signed by Student: Date: / /

Submission No. Assessment Result: Assessed by: Tick when recorded

S NS (Circle) Jodie Hillman/Alex Shelley on eBECAS:

Assessment ICTPMG401 ABS-ASS-ICT-010415

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SECTION 1 - GENERAL INFORMATION

This unit describes the skills and knowledge required to support the management of low risk, straightforward information and communications technology (ICT)
projects within an organisation.

It applies to individuals who may work under supervision but have responsibility to ensure workflow is planned and completed in line with requirements.

ELEMENT PERFORMANCE CRITERIA ASSESSMENTS

Elements describe the
essential outcomes.
1. Support project
commencement
Performance criteria describe the performance needed to demonstrate achievement of the
element.
1.1 Confirm business opportunity to ensure the project objectives are understood
1.2 Identify stakeholders and gather requirements
Assessment 1
Assessment 2
1.3 Prepare a project charter or project proposal and obtain agreement from project
sponsor

2.1 Break down the requirements to identify tasks and resources needed to complete the
2. Support project plan project plan
development Assessment 2

2.2 Compile a schedule of project tasks, including realistic timeframes and costs if
required

2.3 Allocate task responsibilities to project team members

2.4 Agree on a process with the sponsor to manage risks or unexpected events that may
arise and affect project objectives
3.1 Work with project team to ensure project activities meet timeframe, scope, cost and
3. Support project quality expectations
completion

3.2 Monitor and control project risks and issues according to the agreed process Assessment 2

3.3 Verify that project deliverables meet project expectations and sign off as complete

3.4 Train users, if applicable

4.1 Prepare ICT support or maintenance documents if applicable
4. Support project
closure
4.2 Obtain final project sign-off from sponsor and key stakeholders Assessment 2

4.3 Document lessons learned and close the project

ASSESSMENT REQUIREMENTS
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
 identify the different project-management and planning methods and tools
 explain the characteristics of technical teams
 describe the different methods of communication and communication styles, including interviewing techniques
 explain the organisational values, policies and processes that may be relevant to the project
 describe the risks associated with small scale projects including:

 cost
 scope

 timelines

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ASSESSMENT REQUIREMENTS
Performance Evidence
Evidence of the ability to:
 develop a project plan appropriate to the project objectives and the project proposal
 support the initiation, control and completion of a simple small-scale information and communications technology (ICT) project

 identify and apply requirements and expectations of a project according to the project plan

SECTION 2 – ASSESSMENT INFORMATION

Instructions for Use
Exercises and homework as outlined in the delivery plans/learner resources are all essential formative activities and
are recommended to be completed before an attempt at any final assessment. Use the criteria sheet on the next page
to ensure you have covered all aspects of the assessment BEFORE providing to your teacher.

REASONABLE ADJUSTMENTS
We recognise the need to make reasonable adjustments within our assessment and learning environments to meet
your individual needs. If you need to speak confidentially to someone about your individual needs please contact your
teacher.

RESOURCES
You should have received access to the learner resources and delivery plan with this document. Should you wish to
access additional resources or online/digital versions of all provided documents, please discuss with your trainer or
tutor or visit http://abs.qld.edu.au/resources .

GRADING
The assessment you are undertaking is graded satisfactory or not satisfactory. Upon successful completion of all
assessments for this unit, you will be issued with a Statement of Attainment stating that you are “Competent”.

ASSESSMENT CONDITIONS
Assessment will be completed in class and in your self-study time. You will be able to access any relevant resources
through the online learning system at http://abs.qld.edu.au/resources. You must keep a copy of your assignment or
project.

You will be allowed two attempts on this assessment. That is, if your first attempt does not meet the performance
criteria, you will be given the opportunity to resubmit once only. If you require a second attempt, this must be
submitted within the duration of your course.

A NOTE ON PLAGIARISM AND REFERENCING

Plagiarism is a form of theft where the work, ideas, inventions, etc, of other people are presented as your own.
Plagiarism is avoided where:

Information, ideas, etc, quoted or paraphrased from another source, are acknowledged with quotation marks around
the relevant words/sentences or ideas, and cited at the end of your document. This means a list of the sources of
information, ideas, etc, is provided in alphabetical order by each author’s surname (including author’s full name, name
of document/ book, etc, and year and place of publishing) such that the assessor or another reader may locate the
source information if necessary.

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Overview and Tasks

Overview
During this assignment, you will take on the role of a project manager at a web design company. Your client has
commissioned you to build and deliver a Wordpress (wordpress.org) website and provide training materials to help
their staff their update it.

Your client will be a fictional company named ‘ABS Music News’; a small but growing company based in Brisbane,
Australia. They have stated that they require the following:
 A well planned, dynamic and modern looking website
 Online content (text and images) must be easily updated by their team
 The website has different levels of user access (administrator, contributor, visitor)
 No restriction to the amount of pages or posts
 An area (sidebar) for advertisements that change regularly
 A Search bar
 Home page of featured/latest news and articles
 Image gallery
 A banner of featured content / promo images that rotates it’s content
 Training materials to accompany the delivered website

Task 1: Project Proposal / Client Agreement (Contract)

You will create a formal document that summarises the project that can act as a contract between you and the client. It
should include:
A. Confirmation of the client’s requests
B. Summary of the proposed project
C. Project Deliverables (what EXACTLY are you providing the client with)
D. Estimated cost & timeframe
E. Area to sign

Assessment Criteria
TASK 1: Project Proposal / Client Agreement (Contract)
Student has created a single, legible document for the client agreement
The client’s requests (as outlined on the assessment brief scenario) have been included in the agreement
The student has responded to the client’s request and summarised the proposed project
Project deliverables have been defined
An estimated project cost and time-frame have been included
The document has an area for the client to sign and formally agree to the project

Assessment Feedback

Assessor Feedback

Assessment ICTPMG401 ABS-ASS-ICT-010415

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 Student comments (Optional)

Signed by the assessor: ……………………….…………….… Date: ………………………

Signed by the student: ……………………….……………… Date: ………………………

Destruction Date (6 months after final assessment.): ……………………..

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