© Mind Gym plc 2019

Respect me
 The next 60 minutes

Context
What it looks like Why it matters Building a
climate of
respect
Influence to Own your impact
Into improve
practice

Tips for success Further sources

 Do you
respect me?
 Have you ever…

Engaged in
Shown road gossip
rage Written an
aggressive
email

Snapped at a
customer Abused your
service agent position of power
to get a favor
 75% of
Targets can lose
employees are 72% of bullies
up to 52% of
affected by outrank their
productivity at
workplace targets.
work.
bullying.
 A climate of respect is where
the physical, psychological, and
social well-being of all the
employees is guaranteed
Coffee machine’s broken again. Can we demote
someone to do the Starbucks runs? What about Hassan?

Only thing she’s good

for, am I right?
 Where to draw the line?

My manager lets me get away I really wish I was more like Mike.
with a lot. She clearly has He’s winning at work and at his

Oh
We
I really
I all
wouldn’t
know
wish we’re
Iworry
was
a thing for me. love life, unlike me…
Self

My manager lets me
Self-enhancing Self-defeating

more
about
the losers like
theMike.
Bigging yourself up
content.
around He’sPutting yourself down

get away with a lot.

winning
here
Afterso alllet’s
at
you’re
work
try justand
She clearly has a
surprise
hereat his
Socialising to love
bring
peoplelife,
somethis
Shaming
thing for me.
Other

Bringing you all together Putting others down

unlike
time,
glamor.
me…
eh?
We all know we’re the losers
around here so let’s try and
Oh I wouldn’t worry about the
content. After all you’re just here
surprise people this time, eh? to bring some glamour.

Positive Negative
Martin, Puhlik-Doris, Larsen, Gray & Weir (2003)
 Physical e.g. violence, hiding belongings

Punishment Verbal
e.g. public shaming, e.g. propositioning,
ostracizing others giving nicknames
Bullying and
harassment
can take
many forms
Invisible Threats
e.g. opportunities
e.g. gossip & lies
conditional on favors

Nonverbal e.g. banging desk, ignoring

 Intent or impact issue?

You mean to… But you end up…

Give someone a nickname

Offending them
to build rapport

Compliment someone on Making them feel

their appearance uncomfortable
 Strategy 1: Own your impact
01
Assess your impact
on others
01 Have you crossed the line
from harmless to harmful?
02 At worst, what impact
could it have had on others?
02 03
Manage the
Adapt your approach
inappropriate behavior
01 Can you take action in the 01 How will you change your
moment, or straight after behavior from now on?
the event?
02 Could you have managed
02 How will you check in the impact any better?
with those involved
in the situation?
 You’ve witnessed an incident of
bullying and harassment at work.
You’re not the only one at the scene.
What do you do?

A B C D

Laugh along Wait for Speak up and

Walk away,
and join in; it someone else call out the
wishing you’d
was just a bit to respond inappropriate
said something
of fun before you do behavior
 What happened?

Conformer Challenger Colluder

I am also It’s a bit

It’s not my place… responsible if of fun…
this continues…

This type
Right, I don’t want to
of behavior
moving on… be left out…
shows us all up…
Why don’t we
call it out?
 When bystanders
intervene,
incidents stop
within 10 seconds,
57% of the time.
 Challenging in the moment

Will it improve things in Will it change their behavior

the long term? for the better?

Would it be more appropriate

Will it set a positive example
to raise it after the event with
for others?
a line manager or HR?
 What would you say if…

You hear your colleagues

You witness your colleague
gossiping in the office, wildly
swearing at their team
speculating about a personal
member in a hostile manner.
relationship in the office.
 Strategy 2: Influence to improve

01 02 03

Have the courage Focus on

Remember to be mindful
to challenge maintaining control

01 When and where is the 01 How will you control your 01 What can you do to pivot
best time to challenge? emotions and avoid attacking? the situation sensitively?
02 What example do you 02 How can you control their 02 How can you follow up
want to set? emotions and offer support? after the event?
01 Own your
impact
Next time you're under
pressure or things get
heated, assess the situation,
and own the impact on those
around you.
02 Influence
to improve
Next time you notice someone
cross the line, consider
how you could improve the
culture in the long term.
Then, take action.
 3 tips for success

01 02 03
Establish where Positively Own the
the line lies challenge impact of your
and agree on someone who behavior, and
what harmful crosses the line take action if you
behavior so you influence cross the line.
looks like. to improve.
 © Mind Gym plc 2019
Further sources

US_E1.0.0_AW_SC_070219
Books:

Workouts: Power
Call it out Fair warning
control

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