Professional Documents
Culture Documents
A Thesis Presented to
The Faculty of Asian Institute of Maritime Studies
Center for Advanced Studies – Graduate School
Pasay City, Philippines
In Partial Fulfillment
Of the Requirements for the Degree
MASTER IN MARITIME ADMINISTRATION
SPECIALIZATION: SHIPPING AND SHIP MANNING BUSINESS
ADMINISTRATION
By
2012
iii
ACKNOWLEDGMENTS
Dr. Teresita Oblepias, the Dean of the Graduate School of the Asian
Institute of Maritime Studies for her unselfish encouragement and sharing of
research expertise that enabled me to learn much in the conduct of this study;
Special gratitude also goes to the following friends and colleagues in the
maritime profession: Capt. Winnie Bandong, Chief Mate Alex Enriquez, Chief
Mate Esrael Torres, 1AE Leomer Causarin and 2nd Mate Arnold Consignado, for
their rich encouragement to finish my studies and for helping me in the
distribution of my survey questionnaires.
Finally and top of everyone, I thank our Heavenly Creator for granting me
the grace of wisdom, direction and determination to pursue and finish my
master’s degree study as well as for all the graces and blessings I received from
Him since birth up to the present time. To Him be the Glory.
v
ABSTRACT
No. of Pages : 95
traits. The specific questions asked in the study were as follows: (1) What is the
attitude of the seafarers towards the following work environment aboard the ship
in terms of physical setting, emotional setting and social setting? (2) How did the
traits?; and (4) Can the level of emotional intelligence and personality traits of the
seafarers predict their overall attitude towards work environment aboard the
ship?
The null hypothesis postulated in the study stated that there was no
Findings disclosed and concluded that the Filipino seafarers had generally
high and positive attitudes towards work environment because the physical
environment aboard the ship provided them with better appreciation of standard
environment.
Their emotional attitude was generally highly positive because they have a
attitude was highly positive because they had less fear and inferiority complex.
them. Filipino seafarers had high emotional intelligence level. This level was
between attitude of the seafarers and the level of their personality. However,
there was partial and small evidence to show the existence of relationship
intelligence was not a predictor of the attitude of the seafarers towards work
Page No.
Bibliography …………………………………………………………………. 74
Appendices …………………………………………………………………. 85
Researcher’s Resume …………………………………………………. 93
1
Chapter 1
A. Introduction
person evaluates the many years of his best life spent in working. The way a
factors. Aamodth and Raynes (2001) described that factors like heredity, external
person.
many researches and discussions in the various sectors of the society. According
the way in which he views and understands himself, as well as the way in which
he interacts with people. However, it is the person’s attitude that enables him to
adapt to a given environment. From this perspective, it can be said that the
they pointed out that self report emotional intelligence and personality converge
and professions. It is especially present in the most difficult and unique work
as one of the most difficult and hazardous occupations. Every day, a seafarer
has to deal with a unique physical work setting. He works aboard a ship amidst a
deep surface of the ocean that is so very far away from the land. The ship stays
at sea for many days and all the seafarer could see is the deep body of water
Apart from this setting, the nature of a seafaring job could be one of the
12 hours a day, under different weather conditions while the ship is traversing a
deep sea. Aboard the ship, a seaman may be exposed to both man-made and
natural risks such as; severe weather conditions, accidents and serious untoward
incidents. On top of these, the most important risk that a seafarer has to confront
disorders that might lead him to a state of desperation. Aboard the ship, he is
detached from the pleasures and comforts of own land, home and family. He
can suffer from the state of homesickness and in extreme cases, the state of
desperation, which may disrupt his ability to perform the assigned job duties and
responsibilities. This situation may lead to early repatriation resulting in the loss
3
seafarers has been a growing concern of seafarers’ families, health workers, and
other physical health conditions that seafarers experienced over the last three
decades.
Roberts & Marlow (2005) reported about the deaths of 185 seafarers and
the causes of deaths were claimed to have been associated to emotional and
psychological disorders. Low (2006) also disclosed in his study that considerable
committed suicide.
able to hurdle the difficulties of work and life aboard the ship. The relationship or
the ship and the strength of his emotional intelligence as well as personality is an
area that needs further empirical validation. This point is crucial to stakeholders
in the shipping and ship crewing industry because of the reported number of
B. Background of Study
The subjects of this study were the selected Filipino Officers and Crews of
Magsaysay Maritime Corporation - Asahi Marine Co. Ltd. The company is now
Historically, the Asahi Marine Co., Ltd. was the domestic ship management
company called AMMTEC Co., Ltd, a wholly owned subsidiary of Asahi Tanker in
merger between the company and the Solar Japan Co., Ltd. (an international
system to centrally manage its domestic and international fleet, while creating the
meet the major needs of domestic and international ship owners. The domestic
ships).
including ships owned by Asahi Tanker and flag of convenience vessels. It also
manages 12 ships under contract by domestic ship owners. The company has a
The subject company of this study, the Magsaysay Maritime Corp - Asahi
Marine Co. Ltd., based in Manila was managing the crewing of 13 vessels at the
time this study was conducted. Aboard these 13 vessels were 15 Europeans, 5
while the ratings including Chief Cook and Messman are 9 months. The contract
for the crew may be extended or shortened, depending on the location of the
vessel as well as the request of the crew on board. In offering the tenure of
employment, the crew management also sometimes takes into account the
number of crews on shore who have waited for their vessel assignment for a long
time. In this case, the company does not grant any extension request from the
position aboard the ship. As such, the seafarer applicant is typically screened,
submitted together with several certifications that attest the seamen’s level of
seafarers towards work and company. As much as possible, the company wants
that each seafarer is able to complete his work contract aboard the ship within
the required period of time and return ashore at the end of contracted period with
Since 2008 up to the time the study was conducted, the company had
ships.
The topic was considered important because, on the one hand, the
positive attitude of seafarers towards work and the environment where they work
can lead them to higher success in their chosen fields of work. Result of the
of seafarers that can be used by the company in the rehiring or renewal of their
consequence both to the company and the seafarers. If the number of seafarers
with this type of attitude dominates the crew pools, the future planning for a
balanced supply of good and well experienced seafarers aboard the ships of the
towards work environment aboard the ships of Filipino seafarers and the levels
toward work environment aboard the ships and the level of their emotional
intelligence and personality traits. Specifically, the study sought answers the
following questions:
2.1.1 Extraversion;
2.1.2 Agreeableness;
2.1.3 Conscientiousness;
2.1.5 Openness?
personality traits?
seafarers predict their overall attitude towards work environment aboard the
ship?
D. Statement of Hypotheses
towards work environment and the level of their emotional intelligence and
personality traits?
9
Filipino Seafarers – They will benefit from this study because the
contents and findings would reveal the actual reactions of the seafarers towards
a given situation aboard the ship. From the situations, the seafarers can compare
and validate their own experiences and reactions and be able to assess the logic
Company will be highly benefited from this study, because the main respondents
of the questionnaires are their own seafarers. From the data gathered and
presented in the study, the company can obtain vital information about the
attitude of the seafarers towards the job dimensional factors accorded to them
aboard the ships. From the inputs, the company can develop future courses of
the reactions and behavior of seafarers to a given set of physical, emotional and
social setting accorded by shipping company to their seafarers. From the inputs,
they can assess their own weaknesses and strengths and develop the
their fleets of ships. They can better understand the influence of good physical,
10
emotional and social settings aboard the ships over the physical and mental
and directions are needed by the management relative to the physical, social and
Maritime Training Centers – They will know the extent to which the
of subjects towards building up the emotional and social strengths of the cadets
or maritime students. It will improve the level of knowledge and skills of the
students.
of seafarers. The future researchers can explore from the results of this study
and develop topics for further studies or investigations in order to provide more
study.
The study included only the determination and analysis of the magnitude
environment aboard the ships in terms of variables such as: physical, emotional
11
and social settings and their personality traits and emotional intelligence. The
personality traits indicators were limited to the five top dimensions of personality
The emotional intelligence level covered only the indicators such as: self
adopted by Daniel Goleman (1998). The study involved only the 154 Filipino
crews and officers aboard the ships of the Magsaysay Maritime Corporation -
Asahi Marine Co. Ltd, operating in Manila Office, who actually and voluntarily
participated in the study. The study was conducted from August 2011 until
January 2012.
12
Chapter 2
In this Chapter, the literature and studies deemed related to the current
research are presented. The topics included those pertaining to seafarers’ attitude
towards work environment aboard the ships and the influence of their personality
Concepts and theories about attitude and traits of a person have been the
fall into four quadrants such as follow: (1) self awareness , which comprised
that emotional intelligence refers to that ability of a person to recognize his owns
emotion and to understand what's causing them, and reflect on them for the sake of
13
emotional and intellectual growth. The idea is that people who are emotionally
intelligent are able to maintain positive mental states because of their ability to
manage their emotions. The research disclosed that high performers had stronger
A person's attitude represents how they feel or their state of mind about
a poor attitude about their jobs and organizations. Some people adopt a poor
attitude because they often resent their environment no matter what is going on
around them. Some people feel poorly about themselves, which affects their attitude
about their environment, as well. In contrast, some people work hard to keep a
positive attitude. These people often have better overall health and can effectively
means that some stressors may bring serious implications to one person but not
necessarily to others. Thus, individuals appear to differ in the extent to which they
are susceptible or tolerant to stress. At work, a person may encounter stress due to
environment, changes and relationship with others ((Villaluz and Oblepias, 2008).
adverse impacts are reduced Prominent stressors in the workplace include factors
career challenges and conflict. Stress arising from overload occurs in two forms;
14
one is in the form of excessive amount of work and the other is when an individual is
Different jobs vary greatly in the amount of stress they generate. People also
differ in what causes them to experience stress. Both qualitative and quantitative
organization. Some people experience stress because they are detached from the
world around them; they lack warm interpersonal relationships. (Stoner and
Personal sources of stress arise from non-work and work-related factors. The
non-work issues are family and intimate relationships, marriage, divorce, health
issues, financial problems, raising children and even sexual orientation. Angry
people or people with difficult personalities are also sources of stress because of the
conflict they cause in a person’s work and life. Changes can be enormously source
of stress. Change for most people can be from moving to a new home, to a new
beliefs and behavior. Changes in culture and people pertain to how employees think;
these are changes in the mindset. Two specific tools for changing people and culture
2005).
15
People are generally more willing to adapt when they want to please others,
gain approval and learn about their work environment. Many of the approaches help
shaped the attitude, thoughts and behavior of employees. The broad environment
that people live in is their social culture. People need to accept and appreciates the
In a team or group’s perspective, Lassiter (2004) felt that the team needs to
create emotionally intelligent norms, that refer to the attitudes and behaviors that
eventually become habits. This kind of attitude supports behaviors for building trust,
group identity and group efficacy. When people feel good, they work better, are
more creative, and are more productive. Good feelings are like lubrication for the
brain. It means that mental efficiency goes up, memory is sharpened, and people
Problems of seafarers aboard the ship are varied. Cultural differences could
be one of these. Deale and James (2008) described that cultural differences often
result in the confrontation and clash of cultures and nationalities aboard ship. Certain
nationalities should never be put together on the same ship because racism and
The Philippine Online Chronicles (POC, 2011) reported that the Overseas
Filipino Workers (OFWs) are very much prone to mental illnesses given the
psychological stresses of their life abroad as they work away from their families for
prolonged period of time. Among the groups, the Filipino seafarers especially those
working in cargo ships and tankers and isolated out at sea for many months are
The plight of seafarers has been the concerned of relevant organization. The
“Guidelines for Mental Care Onboard Merchant Ships” (ICSW 2009) that describes
that stress, harassment and bullying, anxiety, fatigue, disruptive thinking and
behavior and addiction to alcohol and drugs are the common causes of mental
illnesses of seafarers.
supported by the correlation between enjoyment of work and enjoyment of life and
existence in general. Without relating them to other aspects of life such as family
and leisure, it is evident that a great number of people show a strong sense of
commitment to their work. Many people give precedence to things outside work,
serve as vehicle through which the teachers’ professional skills and qualifications
outcomes have not received much empirical attention and support (Cherniss, 2000).
widely reported. This resulted in the damage to the seafarers, their families and ship
owners. It strongly demonstrates the need for everybody connected with the
the academic grades and personal attributes of the groups of maritime students.
The personality factors and emotional competence factors were not predictors of
their academic grade performance of these two groups of students (Relucio, 2011).
because they felt that these concerned their own family’s financial, health, and
because they can avoid these types of stressors if they knew how to set the limits of
their relationships with their peers, superiors, students and other people they deal
Filipino seafarers in all levels working aboard the ship shared the same
feeling that economic factors, behavioral factors and physical factors hindered their
career development except for the social factors. The support level groups felt that
social factors hindered the seafarer’s desire for career growth. They were easily
The demands of the job; the level of control seafarers have over their work;
the support received from management and colleagues; relationships at work; the
seafarers’ role in the organization; change and how it is managed are the six key
areas or risk factors that can cause work related stress to seafarers. When under
severe stress, a seafarer fails to take clear-cut decisions, reevaluate and reassesses
priorities and lifestyles, and ultimately tends to fall into unproductive distractions
(ICSW, 2009).
include loneliness, short ship turnaround times, lack of shore leave, separation from
spouses and families, job retention, and long working hours (Iversen, 2006).
Working conditions aboard the ships of seafarers differed by country but did
not reflect working conditions in general. Further studies are necessary to describe
more closely the influence of work schedules on the health and social life of
Cross cultural tolerance was evident with minor degree of social distance
Social isolation correlated more strongly with company policies and the on board
practice of senior officers. Use of first languages rather than a common language
(2001).
People who are emotionally intelligent are able to maintain positive mental
states because of their ability to manage their emotions (Goleman’s 1998; as cited
by Goldsmith, 2009) A person's attitude represents how they feel or their state of
reacts to it (Villaluz and Oblepias, 2010). Stress, harassment and bullying, anxiety,
fatigue, disruptive thinking and behavior and addiction to alcohol and drugs are the
Stress arising from overload occurs in two forms; one is in the form of
excessive amount of work and the other is when an individual is ill-prepared for work
because they are detached from the world around them; they lack warm
Newstrom and Davis, 2002). The non-work issues are family and intimate
20
beliefs and behavior (Daft, 2005). Many of the approaches help shaped the attitude,
thoughts and behavior of employees. People need to accept and appreciates the
value that a diversity of cultural background (Newstrom and Davis, 2002). Team
needs to create emotionally intelligent norms, that refer to the attitudes and
Certain nationalities should never be put together on the same ship because
racism and abuse are prevalent on many open registry ships today (Dreele and
James, 2008). Filipino seafarers especially those working in cargo ships and tankers
who are isolated out at sea for many months are highly vulnerable or prone to
Many people give precedence to things outside work, such as family, relatives
and friends (Eriksson, 1998). Emotional intelligence and self-efficacy of the teachers
should be enhanced to improve their work attitudes (Salami, 2007). Personality traits
and emotional intelligence serve as vehicle through which the teachers’ professional
skills and qualifications could work to produce effective outcomes on their schools
the need for everybody connected with the international maritime shipping industry
as job dimensional factors has positive, but low and negligible relationship with
stressors because they can avoid these types of stressors. (Villaluz and Oblepias,
2008).
nationalities to work with (Anacta, 2011). When under severe stress, a seafarer fails
to take clear-cut decisions, reevaluate and reassesses priorities and lifestyles, and
loneliness, short ship turnaround times, lack of shore leave, separation from
spouses and families, job retention, and long working hours (Iversen, 2006).
Further studies are necessary to describe more closely the influence of work
schedules on the health and social life of seafarers (Jensen, Sorensen, Thomas,
Cross cultural tolerance was evident with minor degree of social distance
This study used the theoretical finding of Iversen (2006), who described that
short ship turnaround times, lack of shore leave, separation from spouses and
discussed under the reviewed literature and studies such as: Anacta (2011); ICSW
(2009) ; and very essentially those postulated by Goleman (1998) on the use of the
De Raad (2000), on the criterion for personality traits. It added the theories of
traits. The interrelationship among the variables can be seen in Figure No. 1. It
showed that the major dependent variable was the attitude of seafarers towards
work environmental factors. The major dependent variable was composed of attitude
towards three factors such as: physical setting, emotional setting and social setting
Filipino Seafarer
Dependent Variables
Work Environment
Physical setting
Emotional setting
Social setting
Independent Variables
Figure 1
Conceptual Framework
24
The other frame contained the personality variables, represented by the top
five personality traits such as the positive and negative traits: extraversion or
E. Definition of Terms
The following terms, words and phrases are operationally used in this
research:
impersonal, unsympathetic, unkind, hard and rigid, inconsiderate and rude; impolite,
and cheerful, obliging, sympathetic, kind and warm, helpful, considerate, pleasant
(2010), which means individual’s personality is the way in which he views and
understands himself, and the way in which he interacts with people. However, it is
aboard the ships measured in terms of indicators such as physical setting, emotional
(please see BSME). This course is now obsolete and was change to BSME.
experimentation, and engineering that form the basis for the design and use of
fundamentals of the operation of the ship’s main engine, adjunct and auxiliary
machinery and the safe operation and maintenance of the ship’s electrical and
refrigeration machines. It aims to produce graduates who are able to work in the
marine industry.
26
program which provides skills and knowledge to students in design, production, and
use of machinery and tools, as well as the generation and transmission of heat and
competent shipman..
person’s being alert and ambitious, firm, careful and cautious, responsible and
dependable, stern and strict, deliberate, organized, neat and orderly, steady and
skills.
philosophical
and used in this study, it refers to the way in which the seafarer views and
understands himself, and the way in which he interacts with people and situation.
These include the five traits such as extraversion and it opposite (introversion);
(lack of direction); emotional stability and its opposite (neuroticism) and openness
or time, tasks involved in the job, safety and security, health and sanitation condition,
self confidence
that covers basic study on Deck and Stewardship duties, functions and
responsibilities.
29
Chapter 3
RESEARCH METHODOLOGY
In this chapter, the methods used in the conduct of the study are
presented. The methods include the following: research design, sampling design,
A. Research Design
The study utilized the descriptive design because all situations and data
pertain to the present time. Qualitative and quantitative data were also used to
discuss and present the analysis and meet the objective of this research.
and findings of the study. Both descriptive and inferential methods of statistical
The respondents of the study were the officers and crews aboard the
The entire population of the officers and non-officers aboard was 366.
30
All of them were targeted as respondents of the study and therefore given
total, only 154 actually responded and returned the written survey. Below is the
table that provides information about the number of actual respondents of the
belong.
Table 3.1
Frequency
(No. of Percentage from Total
Work Station On Board
Respondents) (%)
about 62.30% came from Deck Department and 58 represented the Engine
Department.
31
Profile of Respondents
The series of tables presented below revealed the data concerning profile
experience aboard the ship, years of service with current company, age bracket,
Table 3.2
Frequency and Percentage Distribution of Respondents of the Study according to
their Years of Work Experience On Board
Frequency
(No. of Percentage
Years of Experience On Board Respondents) (%)
2 Years and below 31 20.10 %
Between 3 and 6 years 37 24.00%
Between 7 and 9 years 16 10.40 %
Between 10 years and above 70 45.50%
Total 154 100.00 %
experience and above. Roughly 20% have only two years and below
years.
32
Table 3.3
Frequency
Length of Service in (No. of Percentage
the Company Respondents) (%)
3 Years and below 61 39.60 %
Between 4 and 6 years 63 40.90%
Between 7 and10 years 13 8.40%
More than 10 years 17 11.00%
Total 154 100.00%
with the company. They were followed by 61 personnel with only 3 years and
The lowest group was composed of 13 crews and officers or about 8.40%
Table 3.4
Frequency
(No. of Percentage
Age Bracket Respondents) (%)
30 Years and below 48 31.20%
Between 31 and 35 Years 34 22.10%
Between 36 and 40 Years 34 22.10%
Between 40 Years and above 38 24.70%
Total 154 100.00%
years and above; while 34 each belonged to the groups of 31-35 years old and
Table 3.5
Frequency and Percentage Distribution of Respondents of the Study
According to their Family Status
Frequency
(No. of Percentage
With and Without Children Respondents) (%)
“No” Answer 38 24.7
“Yes” Answer 116 75.3
Total 154 100.0
34
have children, a total of 38 or about 24.7% said “ No or None”. The very great
Table 3.6
Frequency and Percentage Distribution of Respondents of the Study
According to their Family Status
Frequency
Breadwinner and Non- (No. of Percentage
Breadwinner Respondents) (%)
‘No” Answer 41 26.6
‘Yes” Answer 113 73.4
Total 154 100.0
family or those who said “Yes” composed of 113 or about 73.40%. Those who
C. Instrumentation
instrument. The written survey questionnaire has four important parts. The first
part asked questions about the profile of the respondents. The second part asked
about the attitude of respondents towards their work environment aboard the
ships. The third part asked questions about their emotional intelligence level. The
developed and validated by the researcher with the help of my adviser. These
35
twin portions were about the profile of respondents and attitude towards
environmental factors.
The third part of the questionnaire asked questions about the emotional
The fourth and final set of questionnaire was designed using the five top
following Likert five-point rating scale and interpretation was applied. The set of
questionnaires had undergone validation. It was first shown to the adviser and
Thesis Panel. The five-point scale was used in measuring the response of the
Table 3.7 laid down the options, interval range and verbal interpretations
Table 3.7
For the personality and emotional intelligence level, the same five-point
scale was applied, though a different interpretation was used. The samples of the
the Dean of AIMS-Graduate School was secured to strengthen the request. After
the approval of the Vise President of Shipping (MMC) of the request to conduct a
the said subjects of the said fleet with the help of my colleagues in the Office,
from the whole of the data. It was determined by dividing the total number of
responses in each item given by the respondent and the quotient was multiplied
by 100. The percentage was used in almost all data showing the profiles of the
respondent seafarers.
under study such as the personal profile of the respondents as well as the survey
set of scores obtained by the respondents which measured the central tendency
paper.
existence of a relationship between the sets of x and y variables and the choice
of type of correlation for the calculation of dependent variables and whether the
38
data gathered was linear or curvilinear. The interpretation used for results of
Table 3.8
Interpretation of Pearson r (correlation coefficient) Results
0.00 to 0.20 Very low/weak, negligible correlation
0.21 to 0.40 Definite but low/weak correlation
0.42 to 0.50 Substantial correlation
0.51 to 0.80 Marked correlation
Very high/ very strong to perfect
0.81 to 1.00
correlation
Coefficients are either negative or positive but not to exceed 1.00
t - Test for the significance of Pearson r – It was applied for testing the
were used in the treatment of the statistical data gathered for this study.
39
Chapter 4
In this Chapter, the data gathered are presented, analyzed and discussed.
Chapter 1 of this paper. Based on the stated sub-problems, three areas were
traits, and the relationship between or among attitude, emotional intelligence and
The first sub-problem in this study pertains to the assessment of the attitude
of respondent seafarers towards work environment aboard the ship. The attitude
was measured in terms of three key indicators. These were three variables used in
determining the attitude of respondents towards work environment. These were the
Table 4.1
Attitude of Respondents towards Physical Setting Aboard the Ship
The response of the seafarers to each of the 10 statements in the survey fell
within the interval scale of 3.51-4.50 with verbal interpretation “agree”. The intensity
values of the response. The highest degree of agreement was given to Item No. 3,
(ranked number 1) in which the respondents felt that their work environment aboard
the ship in terms of physical setting helped them to better appreciate standard work
performance. The mean clustered towards 4.31 (agree). This response may be
attributed to the fact that in all aspects of work activities aboard the ship, they are
The positive attitude towards physical setting was continuously sustained with
the respondents’ agreement that work environment aboard the ship provided them
with a feeling of healthy and safe environment. This can be seen in Item No. 6 with a
mean of 4.24 (agree, ranked 2). As such, they felt that the environment promoted
their enthusiasm or interest to work (Item No.7). The mean was 4.21 (ranked 3). The
attitude towards physical setting of the work environment aboard the ship. The
lowest mean of 3.88 (ranked 10) still fell within the verbal description of “agree”. As
such they agreed that aboard the ship, the physical environment provided them with
less rigid elements on physical arrangement and even protection from physical
The overall mean of 4.12 obviously reflected the general highly positive
attitude of the respondents towards physical setting of the work environment aboard
the ship. This result suggests that the seafarers love the physical environment
aboard the ship and such feeling has been attributed to the 10 key factors laid down
in the table.
environmental factors aboard the ship which stimulate response to individual person
in terms of emotions such as, for instance, satisfaction and pleasure, motivation,
personal enjoyment and similar factors. In determining the attitude, the respondents
42
Table 4.2
Each of the 10 statements obtained a mean within the interval range of 3.51-
4.50 with a verbal interpretation of “agree”. It indicates positive emotions on the work
environment aboard the ship. Among others, the results revealed that respondents
had the highest degree of agreement in regard to Item No. 6, which pertains to self
43
confidence. The mean of 4.19 (agree, ranked one) conveyed that environment
aboard the ship gave them a more confident feeling about themselves. This was
followed by Items No. 7 and 8 with the same mean of 4.08 (agree, ranked 2). As
such, the environment gave them an emotion of calmness which enabled them to
think clearly as persons. Such emotion decreased their fear and inferiority complex.
Item 2 with a mean of 4.06 (ranked 4). It helped them combat loneliness and
positive reflections of attitude towards emotional settings aboard the ship. The
(Item 8, ranked 6), with a mean of 4.01 (agree). They agreed (mean, 3.98) that it
promoted their emotion of individual control over their environment (Item 3, ranked
7) and protected them from psychological stress and disorders (mean, 3.98, ranked
7). The lowest rating of 3.92 (agree) was given to Item No.4 (ranked 10), which
manifested their agreement that they experienced the joy of solitude aboard the
ship. The overall mean of 4.03 (agree) strongly suggests a positive attitude of the
The attitude of seafarers towards social setting aboard the ship also
encompassed a total of 10 key statements .The results were shown in Table number
4.3.
44
Table 4.3
Among the 10 statements given in the table, the highest mean of 4.23 (agree)
was given to Item No.10 (ranked 1). It pertains to the reduction in the feeling of fear
and inferiority complex. It suggests that aboard the ship, the interaction or mingling
of seafarers among peers, superiors and even subordinates provided them with a
This was manifested further in Item No. 7 with a mean of 4.18 (ranked 3) in
which they said that social setting built up their confidence in dealing with superiors
and peers. Such setting, allowed them to adjust themselves with multi-cultured co-
The respondents agreed (mean, 4.17) that social setting aboard the ship built
up their language and communication skills (Item 9, ranked 5). The remaining
statements on social setting were all indicative of positive attitude of the seafarers
towards social setting. The lowest mean of 4.04 (agree) which refers to Item 5
(ranked 10) manifested their agreement that social setting promoted group dynamics
and fostered group interaction. Overall, the mean of 4.03 (agree) indicated the
Table 4.4 provides a holistic view of the overall results of the assessment of
attitude towards work environment along three areas, namely, physical setting,
Table 4.4
The highest overall positive attitude was given by the respondents to social
setting with a mean of 4.13 (agree, ranked 1). It was followed by physical setting
with a mean of 4.12 (agree, ranked 2). Lastly, the table showed the emotional setting
result with a mean of4.03 ( ranked 3). The grand mean clustered towards 4.09
(agree).
levels of the respondent seafarers. The results and discussions are presented
below.
The personality traits of seafarers were measured in terms of five key factors
2.1.1 Extraversion
Table 4.5
competitive. The top three extraversion traits disclosed in the table which obtained a
rating within the interval range of 3.51-4.50 or high were: energetic and enthusiastic
(ranked 1); reserved and restrained (ranked 2) and bold and self-confident (ranked
3). Except for the trait of being reserve and restrained, the other two top traits
manifested positive extraversion traits. The lowest mean of 2.91 (moderate, ranked
6) pertains to the traits of timidity and unaggresiveness and followed by ‘shy and
The overall mean clustered towards 3.44 (moderate level). The result
extraverts rather than being negative. The dominance of positive traits in terms of
extraversion may be attributed to the nature of their work aboard the ship. They
carry out tedious work. They have to be socially adaptable and assertive in their
However, despite their positive extraversion traits, they also possessed some
restrained. The presence of these negative traits mitigated the high level of their
positive extraversion traits resulting in the overall rating under the “moderate level”.
2.1.2 Agreeableness
agreeableness.
Table 4.6
of qualities of being happy or cheerful, obliging, sympathetic, kind and warm, helpful,
considerate, pleasant and tolerant, genial, affectionate and sensitive as well as soft-
hearted.
agreeableness garnered a mean within the interval range of 3.51-4.50 and with
verbal interpretation of “high”. These three agreeableness traits were: being “merry
and cheerful”, with a mean of 3.88 (high, ranked 1); soft-hearted and agreeable with
a mean of 3.71 (high, ranked 2) and kind or warm and sympathetic, with a mean of
Noticeably, respondents rated the three remaining negative rates within the
interval range of 2.51-3.50 or under the verbal description of “moderate level”. The
result indicated the high regard of the respondents to their positive personality traits,
as far as agreeableness was concerned. The results of negative traits mitigated the
twin positive agreeableness traits. Therefore, the overall agreeableness trait reached
only a mean of 3.15 or moderate level. Hence, the respondents achieved moderate
2.1.3 Conscientiousness
Table 4.7
his being alert and ambitious, firm, careful and cautious, responsible and
dependable, stern and strict, deliberate, organized, neat and orderly, steady and
consistent, industrious and perfectionist and sophisticated. The table disclosed that
conscientiousness. Traits such as, being alert and ambitious as well as being careful
and cautious both obtained a mean of 3.93 (high) and ranked in the same position,
as number one.
qualities, such as being stern and strict, reckless and unruly, unreliable and
negligent, haphazard and illogical, were all given rating that fell within the lower
level or with verbal description from moderate to low levels. The impact of negative
traits over the positive conscientiousness traits resulted in the overall mean of 2.96.
Table 4.8
The tabular data interestingly showed that each of the rating given by the key
informants of the study was within the interval range of 2.51-3.50 (moderate level).
The highest mean of 2.99 (moderate, ranked 1) was given to the negative trait of
being “excitable and meddlesome”. It was followed by the positive trait of “weariless
and indefatigable, with a mean of 2.90 (moderate, ranked 2), and ranked 3, another
positive trait of “unenvious and unassuming”, with a mean of 2.86. The lowest mean
of 2.59 (moderate, ranked 6) pertains to the trait of “emotional and irritable”. The
overall mean of 2.79 indicated that the respondent seafarers achieved moderate
emotional stability.
52
2.1.5 Openness
Table 4.9
philosophical. Obviously, the ratings given by the respondents to each of the trait
listed in the table, ranged from the lowest interval of 1.51 up to the maximum of 3.50.
The top three ratings under openness traits revealed in the table included the
following: analytical and perceptive, with a mean of 3.34 (moderate, ranked 1);
theatrical and eloquent, with a mean of 3.18 (moderate, ranked 2); and meditative
and contemplating, with a mean of 2.61 (moderate, ranked 3). The remaining traits
were rated by the respondents with much lower mean values and indicated their low
53
to moderate levels of negative openness traits. Overall, the openness trait of the
traits.
In summary, the personality traits of the respondents are shown in Table 4.10
Table 4.10
Among the personality traits of the respondents, ranked number or the trait
with the highest mean was extraversion with a mean of 3.44. Ranked second was
mean of 2.96; then, by emotional stability, with a mean of 2.79. The last in the
ranking (number 5) pertains to openness, with a mean of 2.72. Grand mean was
2.2.1 Self-Awareness
Table 4.11
The highest mean of 4.08 (high, ranked 1) was given by the respondents to
They were highly aware about the certainty of assessing themselves, as manifested
with a mean of 3.87 (high, ranked 2). The respondents were emotionally aware on
the degree of their emotions. This was also manifested in the high level based on
the mean of 3.86 (high, ranked 3). Overall, the mean of 3.94 was reflective of the
55
organizational awareness and service orientation. The results can be seen in Table
4.12.
Table 4.12
orientation, the respondents got high social awareness level. The highest mean of
other people. It was followed by service orientation, with a mean of 3.78 (high,
ranked 2), and manifested their degree of desire to serve others. The lowest mean
of 3.75 was given to organizational awareness (ranked 3) and projected the degree
to which they knew their organizations. Overall, the social awareness level of the
emotional intelligence.
56
Table 4.13
Emotional Intelligence Level of Seafarers In Terms of Relationship to
Management
Indicators Weighted Verbal Ranking
Mean Interpretation
1. Self control 3.99 High 5
2. Trustworthiness 4.05 High 1
3. Conscientiousness 3.99 High 5
4. Adaptability 4.00 High 4
5. Achievement orientation 4.03 High 2
6. Initiative 4.03 High 2
Overall 4.01 High
Legend: 1.00-1.50 Very Low (VL); 1.51-2.50 Low (L); 2.51-3.50 Moderate (M); 3.51-4.50 High (H); 4.51-5.00
Very High (VH)
achievement orientation and initiative. Remarkably, each item listed on the table got
a mean within the interval range of 3.51-4.50 and with verbal interpretation of “high”.
However, trustworthiness got the highest mean of 4.05 (high, ranked 1). This
indicated the ability of the seafarers to keep their promises to others and perform
which both obtained a rating of 4.03 (high). As such, both were placed in the same
57
position or ranked number 2 in the criteria listed on the table. These twin areas
introduce actions even without being told to do so. In the last position were “self
control” and conscientiousness, with the same mean of 3.99. They were both
These twin areas reflected the respondents’ high ability to control their
feelings .They were meticulous in all aspects of their emotions. The overall mean
clustered towards 4.01 and projected the high level of emotional intelligence of the
organization.
Social skills were measured along eight key areas and these included the
change catalyst skill, confront management, building bonds, and teamwork culture.
58
Table 4.14
Each indicator of social skills was given by the respondents with a rating
within the interval range of 3.51-4.50, or under the verbal interpretation of “high”.
Among the eight indicators, the highest mean of 4.04 (high, ranked 1) was given to
the skill of developing other people”. This indicated the high ability of the
It was followed by the “teamwork culture”, based on the mean of 4.01 (high,
ranked 2). Apparently, the respondents had high ability to cooperate with people
whom they deal with. Leadership was ranked as number 3, based on the mean of
Aside from the top three high social skills, the respondents also gave
themselves high rating in building bonds or ability to build ties with other people,
manipulate others. The overall mean of 3.83 suggests that respondents obtained
high social skills as vital parts of their high emotional intelligence level.
Table 4.15 shows the summary table on emotional intelligence levels of the
Table 4.15
Summary Table on Emotional Intelligence Level of Filipino Seafarers
highest mean of 4.01 (high, ranked 1). It was followed by self awareness level,
based on the mean of 3.94 (high, ranked 2); then by social skills level, with a mean
of 3.83 (high, ranked 3); and social awareness level, with a mean of 3.78 (high,
well as attitude and their emotional intelligence levels. The results of tests of
significant relationship between variables can also be seen in the same table.
intelligence level of the respondent seafarers, the coefficient of correlation (r) came
out to be 0.239. This indicates low but definite relationship between the two
variables. The explained variations (r-square) were 5.73% or quite small. It means
that roughly 94% of the attitude of seafarers towards physical setting of the work
environment aboard the ships was attributed to factors other than the level of their
emotional intelligence. Thus, the only proportion that can be related to emotional
Table 4.16
than the 0.05 level of significant. Therefore, the null hypothesis was rejected. There
was evidence to show that despite low or weak relationship, such relationship
between physical setting aboard the ship and the level of emotional intelligence of
setting attitude was definite and attributable to the emotional intelligence level of the
respondents.
overall level of personality traits, the obtained coefficient or r was 0.014 described or
within very low or almost negligible level. The explained variations or r-square was
merely 0.02% or too low. It means that approximately 98.98% of the attitude of
seafarers toward physical setting factor was not caused or influenced by their
higher than 0.05 level of significance. Therefore, the null hypothesis was retained or
between the physical setting attitude of seafarers and the level of their personality.
intelligence level.
The test of significant relationship came out with a p-value of 0.001 or less
than the 0.05 level of significance. Therefore, the null hypothesis was rejected.
There was evidence to show that relationship existed between emotional setting
attitude and level of emotional intelligence of the respondents. It further means that
although the relationship was low or weak such relationship was definite and
significant.
low, weak and almost negligible relationship. The explained variations or r-square
reached a total of approximately 0.26%, or very small. It means that less than one
percent of the attitude of respondents towards emotional setting was not influenced
by their personality level. Their emotional attitude was very strongly influenced by
other factors.
higher than the 0.05 level of significance. Therefore, the null hypothesis was
between emotional setting attitude of the respondents and their level of personality.
resulted in a total of 0.258 and described as low, weak but definite. The explained
variations or r-squared totaled to 6.67% or small. It means that about 93.33% of the
social setting attitude of the respondent seafarers was not influenced by the level of
their emotional intelligence. Thus, only about 6.67% of such social setting attitude
was affected by their emotional intelligence, and the rest can be attributed to other
factors.
The computed p-value resulted in 0.001 or less than the 0.05 level of
significance. Therefore, the null hypothesis was rejected. There was evidence to
show that despite small or weak relationship, such relationship was definite and
significant.
Finally, when social setting attitude was measured vis-à-vis the level of
resulted in 0.009 or very small, very weak and negligible relationship. The explained
The test of significant relationship came out with 0.902 or very much higher
than the 0.05 level of significance. Therefore, the null hypothesis was retained or
between the social setting attitude of the respondents and the level of their
personality.
65
Table 4.17
Recall that based on earlier presented Table 4.16, only the variables shown in
Table 4.17 divulged significant relationship. The bivariate relationship was between
the following: physical setting and emotional intelligence; emotional setting and
The very small value of correlation of coefficient between each of the pair
and the less than 10 points computed explained variations of each pair are clearly
not strong enough to substantially establish that emotional intelligence can predict
the attitude of the seafarers towards work environment aboard the ship.
between the emotional intelligence level and attitude of seafarers, such amount of
seafarers’ attitude. What has been established in this study was the fact that
emotional intelligence had very small influence over the attitude of the seafarers
towards work environment. The very large proportion of the attitude, therefore, can
5. Intervention Measures
The foregoing facts, figures and analyses imply that intervention measures
toward work environment. The intervention measures may be along the areas of
these areas.
67
Chapter 5
asked in the study were as follows: (1) What was the attitude of the seafarers
towards the following work environment aboard the ship in terms of physical
setting, emotional setting and social setting? (2) How did the seafarers describe
awareness, relationship with management and social skills? (3) Was there a
environment and their emotional intelligence and personality traits?; and (4) Can
the level of emotional intelligence and personality traits of the seafarers predict
The null hypothesis postulated in the study stated that there was no
A. Summary of Findings
physical setting obtained a mean of 4.12 (agree) and reflective of highly positive
attitude.
1.2 Their attitude towards emotional setting got a mean of 4.03 (agree)
1.3 The attitude towards social setting reached a mean of 4.03 (agree)
1.4 The highest overall positive attitude was given by the respondents
to social setting with a mean of 4.13 (agree, ranked 1). It is followed by physical
setting with a mean of 4.12 (agree, ranked 2) and lastly emotional setting (mean,
4.03, ranked 3). The grand mean clustered towards 4.09 (agree).
the trait with the highest mean was extraversion with a mean of 3.44. Ranked
of 2.79. The last in the ranking (number 5) was openness, with a mean of 2.72.
management obtained the highest mean of 4.01 (high, ranked 1). It was followed
by self awareness level, based on the mean of 3.94 (high, ranked 2); then by
social skills level, with a mean of 3.83 (high, ranked 3); and social awareness
level, with a mean of 3.78 (high, ranked 4). The grand mean clustered towards
4.09 (high).
Intelligence of Seafarers
disclosed a p-value of 0.002 or much lower than the 0.05 level of significant. The
null hypothesis was rejected. There was significant relationship between physical
obtained a coefficient of 0.014, or within very low or almost negligible level. The
test of significant relationship resulted in the p-value of 0.861 or higher than 0.05
level of significance. The null hypothesis was retained or accepted. There was no
intelligence got a coefficient of 0.255 or low and weak but definite relationship.
The test of significant relationship came out with a p-value of 0.001 or less than
70
the 0.05 level of significance. The null hypothesis was rejected. There was
the respondents reached a coefficient of 0.051 and described as low, weak and
Therefore, the null hypothesis was retained or accepted. The relationship was
not significant.
weak but definite. The computed p-value resulted in 0.001 or less than the 0.05
level of significance. Therefore, the null hypothesis was rejected. There was
respondent seafarers got a coefficient of 0.009 or very small, very weak and
negligible relationship. The test of significant relationship came out with 0.902 or
very much higher than the 0.05 level of significance. Therefore, the null
Partial and small bivariate relationship was found between the following:
relationship was very small and cannot predict the attitude of the seafarers
B. Conclusions
1. The Filipino seafarers have generally high and positive attitude towards
work environment because the physical environment aboard the ship provides
calmness and clear thinking moments. Their social attitude is highly positive
because they have less fear and inferiority complex .They believe that the work
2. On the one hand, the overall level of personality of the respondents was
attributed to their being energetic and enthusiastic but also reserved and
restrained. They are cheerful but can also be harsh. They are alert or careful but
traits are mitigated by their being excitable and meddlesome. They are analytical
other hand, the Filipino seafarers have high emotional intelligence level. This
attitude of the seafarers and the level of their personality. However, there is
partial and small evidence to show the existence of relationship between attitude
seafarers towards work environment and their emotional intelligence level cannot
safely put forward that emotional intelligence is a predictor of the attitude of the
seafarers towards work environment aboard the ship. There are other vital and
C. Recommendations
Based on the findings and conclusions of the study, the following are
recommended:
positive attitude towards their work environment and should be motivated and
inspired more to continue this kind of mood and climate on ships, to promote
program can be proposed to develop their openness and more social functions
could be held to familiarize themselves with the people they work with. They can
3. The areas for attitudes and emotional intelligence level could also be
attitudes and emotional maturity. This may make them more responsible
seafarers not only for themselves but also for co-workers on and off ships.
4. Other factors that contribute that influence the attitudes of the seafarers
could also be considered in order for the seafarers to become more comfortable
in their work environment. Some of these factors may emanate from their family
74
could also be held to involve them in the development of the seafarers and feel
BIBLIOGRAPHY
Dreele V and James D.( 2008). The Human Elements in Shipping: A Maritime
Chaplain’s Perspective. Proceedings of the American Petroleum Institute
Conference,San Diego, California, June 24, 2008. 5 p.
ICSW. (2009) Guidelines for mental care onboard merchant ships. International
Committee on Seafarers’ Welfare, Seafarers Health Information
Programme. 12 p. Online address: www.seafarershealth.org. Email:
icsw@icsw.org.uk.
Jensen, O., Sørensen, J., Thomas, M., Canals, M.L., Nikolic, N, and Hu, Y,(2006)
Working Conditions in International Seafarring. Occupational Medicine.
Online Publication. 56: 393-397.
Low, A.( 2006). Seafarers and passengers who disappear without a trace
fromaboard ships. International Maritime Health 57:(1-4)219-229.
Petrides, K.V., Pita, R., Kokkinaki, F. (2007). The location of trait emotional
intelligence in personality factor space. British Journal of Psychology, 98,
273- 289.
Vakola, M., Tsaousis, I. & Nikolaou, I. (2004). The role of Emotional Intelligence
and Personality Variables on Attitudes toward Organisational Change.
Journal of Managerial Psychology 19, 88-110
http://managementhelp.org/personalwellness/improving-attitude.htm, 29 July
2007)
Primary Researcher: 2M Cezar M. Barranta Jr. [Fleet HR Officer, Asahi Marine Fleet;
MIS Alumni, Member; AIMS Alumni, Vice President; AIMS Graduate Studies Student
Council, Vice President; Red Cross Cavite City Chapter, Volunteer]
Contact Information: Office Phone: (02) 5269620; Mobile Phone: (0917) 5080601;
Office Address: Magsaysay Maritime Corporation, 7th Floor, Magsaysay Bldg, T.M.
Kalaw Street, Ermita, Manila
As a participant in this study I am aware that the questions on the research survey may
cause anxiety or stress depending on my personal situation but that most find the
experience harmless and even enjoyable. As a participant, I am aware that the
responses I provide may assist future college students at this Institution and perhaps
other colleges across the country.
By signing below, I state that I have read this consent form in its entirety and that all of
my questions have been answered. I understand that I may withdraw from this study at
any time and that my participation or lack of participation will in no way affect my status
as a crew.
PERSONAL INFORMATION-PART 1
1. Name : ___________________________(optional)
2. Name of Vessel (in case on vacation, the last vessel you boarded: ________
5. Age Bracket
a. ( ) 30 years and below
b. ( ) 31-35 years old
c. ( ) 36-40 years old
d. ( ) 40 years and above
PART 2
SURVEY QUESTIONS ON ATTITUDE TOWARDS WORK ENVIRONMENT
ABOARD THE SHIP
Questions/Statements
A. Key Statement: The physical setting aboard the 1 2 3 4 5
ship SD D UN A SA
1. Provides me with less rigid elements on physical
arrangement
2. Encourages quality of work and promotes work
efficiency
3. Helps me better appreciate standard work
performance
4. Allows me to see things work smoothly
5. Provides me reasonable working hours
6. Provides me with safe and healthy working
environment
7. Promotes enthusiasm and interest to work
8. Allows me to observe how the system and
processes work
9. Gives me protection from physical stress
10. Gives me opportunity to manipulate the needed
change
81
Questions/Statements
B. Key Statement: The emotional setting aboard the 1 2 3 4 5
ship SD D UN A SA
1. Stimulates new thoughts and feelings
2. Encourages me to positively react to situations
3. Promotes individual control of my environment
4. Allows me to experience the joy of solitude
5. Helps me to combat loneliness and homesickness
6. Gives me a more confident feeling about myself
7. Makes me a calm and clear-thinking person
8. Gives me a feeling of security and calmness
9. Protects me from psychological stress and disorders
10. Decrease my fear and inferiority complex
Questions/Statements
C. Key Statement: The social setting aboard the 1 2 3 4 5
ship SD D UN A SA
1. Promotes social interaction of individuals
2. Encourages problem solving and group action
3. Promotes pleasant and harmonious relationship with
people
4. Allows people to grow socially
5. Promotes group dynamics and fosters group
interaction
6. Allows to adjust myself with multi-cultured co-
workers
7. Builds up my confidence in dealing with superiors
and peers
8. Fosters good social relations and increase my cross
cultural tolerance
9. Builds up my language and communication skills
10. Helps me to bring out my leadership abilities
82
meticulous)
10. Adaptability (degree to which you can be flexible or can adjust to
a given situation )
11. Achievement orientation (sensitivity to finish or accomplish things
that should be done)
12. Initiative ( sensitivity to introduce action without being told to do
so)
Social Skills Level
13. Developing others (ability to extend help or assistance to other
people )
14. Leadership (ability to extend direct or guide other people)
15. Influence (ability to sway or manipulate other people)
16. Communication (ability to exchange verbal or written message
with others)
17. Change catalyst (ability to introduce innovations or changes)
18. Confront management (ability to face up higher authority or
peers)
19. Building bonds (ability to construct or builds ties with other
people)
20. Teamwork culture (ability to cooperate with people whom you
deal with: e.g. Co-students, co-family)
84
DESCRIPTIVE STATISTICS
Observations 154
ANOVA
df SS MS F Significance
F
Regression 1 2.001867 2.001867 9.241247 0.002787
Residual 152 32.9267 0.216623
Observations 154
ANOVA
Significance
df SS MS F
F
Regression 1 0.006988 0.006988 0.030414 0.861786
Residual 152 34.92158 0.229747
Residence
ACADEMIC BACKGROUND
TEACHING/LECTURING EXPERIENCE
ASSOCIATION MEMBERSHIP
Reads widely. Able to identify strategies and teach myself new skills.