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Chapter 4
Working Memory
Some memories are very fragile and go into oblivion
very quickly. Working memory is one such memory.
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Classic Research on
Working Memory
(Short-term Memory)
Short-term Memory
In the 19th century, Sir George Hamilton discovered
that he could accurately store about 7 items
(marbles) in memory if he glanced at the items
quickly. If the items were more than 7 his accuracy
decreased.
Short-term Memory
1. Miller (1956) wrote, “The magical number seven
plus or minus two: some limits on our capacity
for processing information”.
2. Miller suggested that the
capacity of our short-term
memory was small. We could
store about 5-9 items in it.
3. He also showed that items could
be “chunked”, which would
increase our memory capacity.
George Miller 6
2
Try This !
CTAIILTCSFRO
RECALL!
FRACTOLISTIC
RECALL!
Another Example
870-230-5339 (10 items)
870 + 230 + 5 3 3 9
(1) (1) (4)
2 chunks + 4 items (6 items)
Miller’s Memory
Miller thus conceived of short-term memory as a
passive store capable of holding 7±2 items or chunks.
7
5
870
apple
1876
P
water
3
Z
9
Working Memory
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Short-term Memory: Duration
Brown (1958) Peterson and Peterson (1959) used
blocking of rehearsal to measure the duration of
short-term memory.
10
80
70
60
50
40
30
20
10
0
0 3 6 9 12 15 18
Time Delay (Seconds) 11
Recency Effect
1. Short-term memory (and long-term memory)
have been studied through serial position effect
procedures, which generate a U-shaped curve.
2. When a list of items are recalled, items at the
beginning of the list and at the end of list are
recalled more than the items in the middle. This
is called the serial position effect.
3. Recall of beginning items refers to primacy effect
and the items recalled at the end of the list refer
to recency effect.
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4
Recency Effect
12 dizzy
13 car
14 apple
15 jet
16 groom
17 pair Primacy Recency
Effect Effect
18 blue
19 pride
20 water Short-term
Memory
List
Model of Memory
1. Based on experiments like serial position effect
Atkins and Shiffrin (1968) proposed two separate
stores for short-term (recency effect) and long-
term (primacy effect) memories.
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Model of Memory
2. Atkins and Shiffrin (1968) also suggested that
control processes like rehearsal could improve
short-term memory.
3. With recent advancements by Alan Baddeley our
way of looking at short-term memory has
changed. In fact the name short-term memory
has changed to working memory.
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5
Factors Affecting Working Memory
1. Capacity of working memory may be affected by
the length of the items on the list. If each item
on the list was short (single syllable) it would
take less time to pronounce it.
2. Memory capacity improved with shorter
pronunciation time than when it was longer.
Short Pronunciation Long Pronunciation
Burma Switzerland
China Nicaragua
Greece Afghanistan
Cuba Philippines 16
Pronunciation Time
3. The most through study on pronunciation time
on the capacity of shot-term memory was
carried out by Naveh-Benjamin and Ayres (1986).
4. The investigators took numbers in four languages
and looked at memory spans.
5. Since number in English and Spanish were
shorter than Hebrew and Arabic. Capacity of
memory spans were greater in former than latter
languages.
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Syllable Length
No. English Spanish Hebrew Arabic
1 One Uno Eh'ad Wa’hid
2 Two Duo Shnyim Ith’n’an
3 Three Tres Shlosha Tha’la’tha
4 Four Cuatro Arba'a arba’a
5 Five Cinco H'amisha Kham’sa
6 Six Seis Shisha Sit’ta
7 Seven Siete Shiv'a sab’a
8 Eight Ocho Shmona Tha’ma’niya
9 Nine Nueve Tish'a tis’a
10 Ten Diez Assara ‘ashra
Syl 1.0 1.6 1.9 2.4 18
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Memory Span
Results clearly show that as the pronunciation time
increases the memory span decreases.
8.0
Memory Span
7.0
6.0
5.0
English Spanish Hebrew Arabic
1.0 1.6 1.9 2.4
Proactive Interference
1. Meaningfulness of words can have important
affect on capacity of working memory.
2. Wickens and colleagues (1976) used proactive
interference and release from it to show how
capacity of memory can increase.
3. Proactive interference involves having trouble
learning new material because older material
interferes, especially if the material to be learnt
is the same or similar.
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7
Semantic Similarity
100
90
80
70
Percent Correct
Occupations
60
Meats
50
Flowers
40
30 Vegetable
20 Fruit
10
0
1 2 3 4
Trial
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Working Memory
Approach
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8
Model of Working Memory
Baddeley (2006) final division of working memory
consisted of the following components.
Working Long-term
Memory Phonological Memory
Phonological
Loop Loop
Visuospatial Visuospatial
Sketchpad Sketchpad
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Phonological Loop
1. Many studies proposed that phonological loop
was acoustical in nature.
2. And involved rehearsing verbal material in this
acoustical form.
3. If verbal material is acoustical in form then many
errors in working memory can be based on
acoustical confusions. Working
Memory Phonological
Loop
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Rehearsal
Acoustical Confusions
4. Wickelgren (1965) showed that acoustical
confusions lead to errors when similar sounding
letters and numbers were recalled.
Lists Errors Recall
4 N F 9 G 4
B 3 0 R 2 P, E, V, D, 3 P
5 A 7 6 E 5
6 8 C Z 8 6
Y 2 4 K L Y
3 K N 2 D C, E, V, D, B C
N Q 5 H 1 N
T 1 C 5 7 T 27
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Acoustical Confusions
5. Kintch and Buschke (1969) showed that
homonyms cause similar acoustic confusions.
When asked to recall the word after the word so
(sounds like sew) the participants erred in
recalling tax. Recall Error Recall
Tacks
So Sew
Buy Buy
Owe
Tied
Sew So
Tax Tax
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By
Working Phonological
Memory Store
Sub-vocal
Rehearsal
Process
Phonological Loop
29
Parietal
Frontal Cortex
Cortex
Left
Hemisphere
30
10
Visuospatial Sketchpad
1. A division of working memory that generates and
stores visual and spatial information.
2. Visuospatial sketchpad stores information about
a visual scene and lets us navigate through it.
3. The sketchpad stores a coherent picture of
objects in the scene and their relative position in
it. Working
Memory
Visuospatial
Sketchpad
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Visuospatial Sketchpad
4. It stores visual information processed by verbal
stimuli. Visualization or imagining related stories.
5. Visuospatial sketchpad also has limited capacity,
like the phonological loop. To much information
in the store makes it difficult to accurately
recover the information.
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Visuospatial Sketchpad: Uses
1. The sketchpad is useful for people in engineering
and architectural disciplines.
2. Sketchpad retains images thus we can interact
with environment using our imagination.
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Visuospatial Sketchpad:
Neurobiology
1. Visual and spatial information are processed in
the right hemisphere.
2. Visual, frontal and parietal cortices are involved
with processing visuospatial information for
working memory
Parietal Frontal
Cortex Cortex
Visual
Cortex Right
Hemisphere 35
Central Executive
The central executive integrates information from
the phonological loop, visuospatial sketchpad,
episodic buffer and long-term memory.
Working Long-term
Memory Phonological Memory
Phonological
Loop Loop
Visuospatial Visuospatial
Sketchpad Sketchpad
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12
Central Executive : Characteristics
1. The central executive itself is not a memory
store, but works like a CEO decides on a number
of executive functions.
2. Decides on issues that are important and attends
to them, giving less attention to non-important
issues.
3. Gathers information from many sources,
including phonological loop, visuospatial
sketchpad, episodic buffer and long term
memory to make such decisions.
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Central Executive & Daydreaming
4. During SITs the random number list does not
remain very random, suggesting that the central
executive ability to do simultaneous tasks is
compromised.
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Dorsolateral
Prefrontal
Cortex (DFPC)
41
Episodic Buffer
1. After 25 years of research and investigations
Baddeley proposed the fourth component of
working memory, episodic buffer.
2. Episodic buffer fourth component of the working
memory and holds information about episodes
that take place in our personal life.
Working
Memory
Episodic
Buffer
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Episodic Buffer
3. The capacity of episodic buffer is small.
4. Contents in episodic buffer can be combined
from phonological loop (verbal), visuospatial
sketchpad (visual-spatial) and long-term
memory.
5. Because episodic buffer is new little is known
about it.
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Timeline of Working Memory
1. Short-term memory (1950-60) presented a rigid
limited and passive form of memory, radically
changed by Baddeley to what we now as working
memory.
2. Research on working memory during 1970-90
focused on phonological loop, visuospatial
sketchpad, and central executive.
3. From 1990 onwards discovery of episodic buffer,
and research on it has been on the forefront of
investigations in working memory.
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