JOB SATISFACTION OF EMPLOYEES IN NEPASOFT

SOLUTIONS PVT. LTD., KATHMANDU

A Project Work Report

By

Sangita Thapa Magar

T.U. Registration Number: 7-2-0530-0091-2015

Southwestern State College

Submitted to

The Faculty of Management

Tribhuvan University

Kathmandu

In partial fulfillment of the Requirements for the Degree of

BACHELOR OF BUSINESS STUDIES (BBS)

Kathmandu

March, 2019

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 DECLARATION

I, Sangita Thapa Magar, hereby declare that this submission is my own work and that, to
the best of my knowledge and belief, it contains no material previously published or
written by another person nor material which has been accepted for the award of any
other degree or diploma of the university or other institute of higher learning, except
where due acknowledge has been made in the text and reference list.

------------------------------------
Sangita Thapa Magar
Date:

ii
 SUPERVISOR'S RECOMMENDATION

The project work report entitled "Job Satisfaction of Employees in Nepasoft Solutions
Pvt. Ltd, Kathmandu" submitted by Sangita Thapa Magar of Southwestern State
College, is prepared under my supervision as per the procedure and format
requirements laid by the Faculty of Management, Tribhuvan University, as partial
fulfillment of the requirements for the degree of Bachelor of Business Studies
(BBS). I, therefore, recommend the project work report for evaluation.

----------------------------------------
Name of Supervisor
Date:

iii
 ENDORSEMENT

We hereby endorse the project work report entitled "Job Satisfaction of Employees in
Nepasoft Solutions Pvt. Ltd, Kathmandu" submitted by Sangita Thapa Magar of
Southwestern State College, Kathmandu, in partial fulfillment of the requirements for the
degree of the Bachelor of Business Studies (BBS) for external evaluation.

------------------------------------------ ---------------------------------------------
XXX XXX
Chairman, Research Committee Campus Chief

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 ACKNOWLEDGEMENT

I would like to express my profound gratitude to my supervisor Mr. XXX for his
guidance and constructive criticism not only in academic but in my general welfare. He is
largely responsible for the success of this work and I am very much grateful.

I would like to thank my honorable teachers, who made me strong student morally and
physically to my studies and made me reach this level.

I would also like to extend my sincere gratitude and big thanks go to my discussion group
members whose friendship was so supportive in one way or another for the time I was at
Southwestern State College, and in the course of this study.

Finally, I wish to thank all authors of various research works and articles I made use of in
the writing of this work, indeed your research works and articles have served as major
sources of literature and knowledge.

Sangita Thapa Magar

Researcher

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 TABLE OF CONTENTS

Declaration ii

Supervisor's Recommendation iii

Endorsement iv

Acknowledgement v

Table of Contents vi

List of Tables viii

List of Figures ix

List of Abbreviation x

CHAPTER- I: INTRODUCTION 1

1.1 Background of the study 1

1.2 Statement of the Problem 2

1.3 Profile of Nepasoft Solutions Pvt. Ltd. 3

1.4 Objectives of the Study 5

1.5 Significance of the study 5

1.6. Literature Review 5

1.6.1 Factors of Job Satisfaction 5

1.7 Methods of Study 7

1.7.1 Research Methodology 7

1.7.2 Research Design 8

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 1.7.2.1 Descriptive Research 8

1.7.3 Sampling Design 8

1.7.4 Sample Size 8

1.7.5 Data Collection Procedure 9

1.7.5.1 Primary Data 9

1.7.5.2 Secondary Data 9

1.7.6 Statistical tools used in the study 9

1.8 Limitations of the Study 9

CHAPTER-II RESULTS AND ANALYSIS 11

2.1 Analysis of the results 11

CHAPTER-III: SUMMARY, CONCLUSION & RECOMMENDATION 25

3.1 Summary 25

3.2 Conclusion 25

3.3 Recommendation 26

REFERENCES 27

APPENDIX 28-31

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 LIST OF TABLES

Table No. Page No.

2.1 Monthly Income of the Respondents 11

2.2 Respondents' Relationship with Supervisor 12

2.3 Respondents opinion about adequate paid leave 13

2.4 Level of satisfaction on target related activities 14

2.5 Opinion of the respondents on Management is flexible understands the

importance of work and personal life 15

2.6 Opinion on insurance scheme provided by the organization 16

2.7 Opinion of respondents on senior communicates the areas of improvement

in job 17

2.8 Employees are satisfied or not with working hours 18

2.9 Senior encourages high achievement by reducing the fear of failure 19

2.10 Suggestion about pay package 20

2.11 Suggestion on respondents' views and participations are valued 21

2.12 Opinion on people who are hardworking and results oriented are praised
and rewarded 22

2.13 Opinion about stress in job 23

2.14 Opinion of the respondents that overall they are extrmely satisfied with
their job 24

viii
 LIST OF FIGURES

Figure No. Page No.

1.1 Business Strategy of Nepasoft 4

2.1 Monthly Income of the Respondents 11

2.2 Respondents' Relationship with Supervisor 12

2.3 Respondents opinion about adequate paid leave 13

2.4 Level of satisfaction on target related activities 14

2.5 Opinion of the respondents on Management is flexible understands the

importance of work and personal life 15

2.6 Opinion on insurance scheme provided by the organization 16

2.7 Opinion of respondents on senior communicates the areas of improvement

in job 17

2.8 Employees are satisfied or not with working hours 18

2.9 Senior encourages high achievement by reducing the fear of failure 19

2.10 Suggestion about pay package 20

2.11 Suggestion on respondents' views and participations are valued 21

2.12 Opinion on people who are hardworking and results oriented are praised
and rewarded 22

2.13 Opinion about stress in job 23

2.14 Opinion of the respondents that overall they are extrmely satisfied with
their job 24

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 ABBREVIATIONS

BCG Boston Consulting Group

CAGR Compound Annual Growth Rate

HR Human Resource

IAMAN Internet and Mobile Association of Nepal

IT Information Technology

NTA Nepal Telecom Authority

SIGITE Special Interest Group for IT Educationist

UG Under Graduate