Name: Frances Holland

Date and time that the lesson will be taught: Thursday January 31, 2019 1st-5th hour

Name of Class: Family Consumer Science Investigation

Curriculum Framework Unit and Item: 3.1.1 Demonstrate effective verbal and non-verbal
communication skills

Materials and equipment needed for lesson:

References:
https://oureverydaylife.com/verbal-vs-nonverbal-communication-5455995.html

Objectives: The learners will be able to…..

1. Compare/contrast verbal and nonverbal communication

2. Distinguish between verbal and nonverbal communication
3. Examine effective communication strategies

Essential Questions (HOTS—Higher Order Thinking Skills):

1. What communication skills do I need to be successful at school?

2. Why is effective communication important for conflict resolution?

Introduction to the Lesson:

Bell ringer: What are two non-verbal communication (body language) habits that are most distracting
when someone is presenting?

Content to be presented in lesson:

Nonverbal communication-communication that uses factors other than words, such as gestures,
facial expressions, eye contact, and body language
Verbal communication-expressing ideas to others by using spoken words

Body language-communication through body movements and gestures

Compromise-coming to an agreement in which each person gives up something in order to get what they
both want

Listening skills-the ability to hear and understand messages that are being sent characterized by using eye
contact, positive body language, and positive feedback
Communication occurs when you transmit information to another person. Successful communication
occurs when the recipient of the message actually understands what you are trying to tell him and then
provides feedback letting you know that he understands the message. We are constantly communicating
with each other, both with words and without. Because communication goes beyond the words we say,
we often experience problems in our attempts to communicate effectively with others.

Verbal Communication

Verbal communication consists of the spoken, as well as the written word. You can effectively
express your message by using denotation, the dictionary meaning of a word, and connotation,
the feelings associated with a word. Choosing exactly the right word increases the chances of
your listener understanding the message you want to send. A common cause of misunderstanding
during verbal communication is that our language constantly changes. New words are created
and meanings of established words change with the generations and developments in technology.

Non-Verbal Communication

Non-verbal communication can complement or contradict the spoken message. The tone and
inflection of the speaker's voice can emphasize the point, show conflict between what is spoken
and what is meant, and reinforce the emotion of the message. Body language, such as eye contact
and posture, can show interest or disinterest, welcome or warn, and reveal your level of
confidence. Your appearance also communicates a message to listeners. If your attire or
accessories are loud and distracting, they may take away from the effectiveness of your message.
Likewise, dressing appropriately and neatly adds to your credibility as a speaker.

Combining Verbal and Non-Verbal Cues

A combination of verbal and non-verbal cues is a good strategy for effectively communicating
your message. Smiling, laughing, and using a friendly tone of voice while saying, "That is so
funny," lets your listener know that you really do think the situation is funny. However, making
the same statement while using an unfriendly tone of voice accompanied by no smile, clearly lets
your listener know that you do not, in fact, find the situation humorous. Pointing a finger in the
direction you are describing is also an example of combining the verbal with the non-verbal for
successful communication.

Miscommunication

Language barriers often lead to miscommunication. This does not only apply to foreign
languages, but to familiar words with different meanings and differentiating dialects. For
example, you order a soda in one area of the country and a pop in another. If you ask someone
from England to show you to the elevator, he may not understand you; however, if you ask him
to show you to the lift, he will surely be accommodating. Though there is potential for
miscommunication through the spoken word, a friendly gesture is almost always welcome when
paving the way for communication to occur.
Tips for Successful Communication

Be prepared. Know your audience. Choose your words carefully. Adjust your body language and
appearance to suit your audience. Look for feedback that your audience understands your
message.

Learning activities:
Vocab log
Human knot activity
Discussion

Closure/Summary:

Today we used communication to get ourselves out of a knot. How does this activity relate to conflict
resolution?

Evaluation/Assessment of student learning:

Discussion

Accommodations:
Because of the hands on nature of this activity, there will not need to be accommodations made