Question Bank

Unit 1

1. Define SHRM
2. Dyer & Holder levels of SHRM
3. Differentiate between Strategic & Traditional HR
4. Barriers to implementing Strategic HRM
5. What is HRD? / Define HRD
6. Characteristics of HRD
7. Differentiate between HRM & HRD
8. What is a Mission statement/ Vision statement/Core values/Objectives
9. Methods/Functions of HRD
10. HRD process
11. Roles of HRD professionals
12. Attributes of HRD manager
13. HRD Needs Assessment (Levels)
14. HRD Implementation process
15. Kaplan & Norton’s Balanced Score card approach
16. HRD Scorecard model
17. All (other) models for measuring HRD performance
18. Strategic capability
19. Centres of expertise
20. Benchmarking
21. HRD Audit
22. Challenges to organisations

Unit 2

23. Define EHRM

24. EHRM (goals, types)
25. Hubb Ruel, Jan Kees, Tanya model of E-HRM
26. Features, advantages and disadvantages of E-HRM
27. E-Employee profile (components)
28. E-Recruitment (Methods, Advantages and disadvantages)
29. E-Selection (process, advantages)
30. E-Learning/Virtual learning (advantages, disadvantages)
31. E-Training (features, components, pros and cons)
32. E-performance management system / web-based PMS
33. E-compensation management (process, advantages)
34. HRIS/HRMS(Components)
35. HRIS development through SDLC model
36. Feasibility analysis while implementing HRIS
37. HR portal
38. Employee privacy
 39. Data breach
40. Identity theft
41. Differentiate between mail and web surveys
42. Advantages and disadvantages of web surveys
43. Differentiate between Paper based environment and Portal based environment

Unit 3

1. Ethnocentric, Geocentric, Regiocentric, Polycentric approach

2. Difference between International and Domestic HRM
3. Issues in IHRM
4. Define / What is Culture?
5. Cultural dynamics
6. Differentiate culture assessment survey and employee satisfaction survey
7. Hofstede’s cultural dimensions , Organisational cultural inventory
8. Other Cultural assessment models
9. Components of effective pre-field training
10. Post arrival training
11. Training for HCNs and TCNs
12. Why diversity training fails?
13. Compare and contrast US and Japanese Leadership styles
14. Need for cultural intelligence
15. What is Outsourcing? (Challenges)
16. What is M&A? (Challenges)
17. What is Repatriation? (process, challenges)
18. Obstacles to achieve success in M&A
19. International Compensation (Objectives, key components)
20. Approaches is designing international compensation
21. Hardship premium

Unit 4

1. All the ‘important terms’ in Career

2. What are Career anchors?
3. What is Mid-career crisis?
4. Differentiate Career Planning Vs. Manpower Planning.
5. Differentiate Career Planning Vs. Succession Planning
6. Career planning (Needs and objectives)
7. Career planning process
8. What is a Protean career?
9. Career development program
10. Career development roles
11. Career development tools
12. Career development models / Career models
13. Career motivation
 14. Career insight, Career resilience, and Career identity
15. Career plateau
16. Discuss how career development system has to be designed effectively
17. What is Competency?
18. What is Competency mapping?
19. Competency mapping in detail
20. Differentiate basic and professional competencies.
21. What is equity?
22. Pay openness
23. External equity
24. Competency based pay
25. Procedural and distributive justice in compensation
26. Relevance of competencies in career management

Unit 5

1. What is Coaching?
2. What is Mentoring?
3. Compare and contrast coaching and mentoring
4. Coaching (characteristics, needs, benefits)
5. Role of supervisors/manager and HR managers in coaching
6. Skills required for effective coaching
7. Coaching effectiveness
8. What is employee counselling? (Needs, benefits, characteristics)
9. Steps in the counselling process
10. When should one not counsel?
11. Role of supervisors/manager and HR managers in counselling
12. Critical dimensions of counselling
13. Statutory and non-statutory welfare programs
14. Employee welfare (Objectives, characteristics)
15. Employee assistance program
16. Substance abuse
17. Job stress (causes and symptoms)
18. Eustress and distress
19. Eastern and western practices in managing stress
20. Self- management
21. Emotional intelligence