Professional Documents
Culture Documents
self interest are actions that are also in the best interest of
the organization.
However, perfect congruence between individual
goals and organizational goals does not exist.
Cooperation and Conflict
Many actions that a manager may want to take to
1. Informal factors
2. Formal factors
Informal Factors
(A) External Factors:
1. Society
2. Work ethics
3. Locality
1. MCS itself
2. Rules
Rules
Rules can be described as all types of formal
instructions and controls. It includes standing
instructions, job descriptions, and standard
operations.
Rules are enforced indefinitely.
Some rules are guides.
Some rules are positive requirements that certain
actions to be taken
Specific Types of Rules
1. Physical control
2. Manuals
3. System safeguards