Christopher

Korycki
HCIN 542
Go Live Checklist

1-GoLive Planning:
GoLive Date: 6 months from start of project.
Project start date: 6/4/2018
GoLive Date: 12/4/2018

On-Staff Consultants:
Mr. Lawrence-has IT experience
Mrs. Wright-has previous EHR install

November:
Nov 4th-(1 month until go live) Start training and education efforts for all staff.
-Notify all key3rd parties-other physicians, labs, billing company.

-Begin testing hardware
-Install Practice Fusion on a single “test machine” in office to train both Mr.
Lawrence and Mrs. Wright. Training will be scheduled 1 hour a day before or after
their shift and they should be compensated accordingly. This practice machine also
will serve as an alert to any bugs, hang-ups, issues, or technical issues with the
system and/or software.

2. Days before GoLive:
-Review testing
-Check workflow and process improvements
-Review use and implementation goals with all team members and stakeholders
-test daily workflow on system including charting, lab tests, viewing results, billing
scheduling.
-Coordinate training schedules

3. Day Before GoLive
-Provide signage informing all patients and callers that a new system is in place and
to ask for patience while transitioning.
-Review final checklists with all office staff
-Verify readiness
-Review procedures for emergency scenarios: loss of Wi-Fi, power outage, hacking,
etc.
-Set up a hierarchy for decision making approvals.
-

Dec 4th (Tuesday @ 12:00 am, as to go on at night/early am as to no disturb
normal 9-5 clinic hours, trouble shoot in the early am with Project Fusion,
Internet provider and IT consultants if problems arise.

4. Day of Go Live: Dec 4th

Staff & Practice:
-Staff sign off on training or opt for continued training if need be. Mrs. Wright will
facilitate that role.
-All staff and practitioners have Practice Fusion contact number for tech support.
-All staff and practitioners have access to training modules
-Have Nurse Champion” Mrs . Wright on hand to facilitate all questions and
encourage all staff to further educate themselves on the implementation and their
ongoing education efforts going forward.
-All morning staff to arrive early to prepare for “final walk through” and to allow for
questions.
Application:
-All users have signed onto the Practice Fusion system, have log-ins
-EHR installation has been signed off on
-All hardware installation has been signed off on
Support & Backup:
-EHR vendor has been notified as “live’’ and to be ready for customer support
-EHR system has a scheduled routine maintenance time in the late night/early
morning.
-EHR routine backup schedule is in place.
-Critical paper backups are made in case of an emergency.
Connectivity:
-check all terminals are connected and all are connected to EHR system.