Alexis Bowman

alexisdb.weebly.com

PROFESSIONAL OVERVIEW
Hard-working, consistent, and dependable professional recognized for consistent ability to provide
exceptional guest services.

WORK EXPERIENCE

Bus Person, Embassy Suites Convention Center, Washington, D.C. Jan. 2018 - Present
• Provide exceptional customer service during complimentary breakfast by greeting guests
upon entry, clearing plates, and assisting with any requests
• Maintain cleanliness of the restaurant by wiping surfaces, sweeping all areas, keeping
breakfast items stocked, and storing perishable items appropriately
• Collect room service trays and dishes from hotel floors

Cafe Restaurant Intern, DoubleTree Crystal City, VA Mar. 2017 - Jun. 2017
● Stocked Cafe merchandise, operated Cafe coffee machine and prepared customer to-go
orders
● Operated cash register and took customer orders
● Maintained overall cleanliness of the Cafe by bussing, cleaning and setting up tables for
hotel guests
● Assisted customers with explanation of food and beverage items and provided directions

Executive Lounge Intern, Capital Hilton, Washington, D.C. Jan. - Mar. 2017
● Maintained overall cleanliness of Honors Executive Lounge- including equipment,
countertops, and furniture
● Provided exceptional customer service by bussing tables and assisting guests with requests as
needed
● Assisted with setup and breakdown of Honors’ breakfast and lunch snack items
● Stocked additional lounge supplies and food items as needed
● Collected room service trays from hotel floors and delivered to the dish room to be cleaned
and organized

Housekeeping Intern, Embassy Suites, Crystal City, VA Sept. - Dec. 2016

● Maintained overall cleanliness of assigned suites by vacuuming, dusting, and wiping down
surfaces
● Assisted with guest requests as needed
● Replenished additional supplies and amenities in guest rooms as needed
● Reported maintenance deficiencies in order to maintain suites in compliance with standards

EDUCATION
Anacostia High School June 2017
Recipient of LEAP Award, DCPS 2016

JOB TRAINING
 Alexis Bowman
alexisdb.weebly.com
Project SEARCH Hospitality Internship, Washington, D.C. Aug. 2016 - June 2017

SKILLS
Microsoft Office Suite (Word and PowerPoint)
Experience with identifying and using appropriate chemicals for cleaning

REFERENCES

Zoran Milosevski, Director of Food and Beverage, Embassy Suites Convention Center
Phone: (202) 369-6550 | Email: Zoran.milosevski@hilton.com

Dajana Marincic, Director of Human Resources - Complexed, Embassy Suites Convention Center
Phone: (202) 719-1406 | Email: dajana.marincic@hilton.com

Brandon Williams, Employment Consultant, S.E.E.C.

Phone: (301) 332-3548 | Email: bwilliams@seeonline.org