Professional Documents
Culture Documents
Pakistan
Contents
Introduction to National Bank of Pakistan
Performance management
Acted as an agent of the central bank wherever the State Bank did not have its own branch
NBP got privatized in 2002 and now it is owned mutually by Abu Dhabi based foreign
consortium and Government of Pakistan
It is the only bank in Pakistan's financial sector that caters for all type of financial needs of the
customers as well as the State
NBP has 1200 local branches, 18 overseas branches along with international banking ventures
in Kazakhstan and UK
3. Induction of highly educated and professional employees in the bank through all Pakistan open
merit written examination conducted by Pakistan Banking and Finance Services Commission
For this purpose a separate Group has been created in the bank to handle HR matters It is
called Human Resource Management and Administration Group and it is presently being headed
by Dr. Mirza Ibrar Baig.
HR Mission
Provide more talented Human Resource in all NBP functional areas in relation to
competition
Keep all the employees motivated and maintain total industrial harmony
NBP Values
NBP believe that:
NBP is employing about 100 young MBA's every year to meet its present as well as future needs
Forecasting the supply of HR from within the organization and in the external labor market
Variations, which respond to new legislation, e.g. payroll taxes or their abolition, new health and
safety requirements
1. Job analysis
2. In the case of replacement staff a critical questioning of the need to recruit at all (replacement
should rarely be an automatic process)
4. Equally organization may seek help from 'head hunters', to recruit executives
5. Recruitment and Selection should screen for suitability of applicants as poor selection costs a lot even
for the mundane day-to day jobs
6. NBP strictly follows merit policy for recruitment and selection of employees in the bank
Sources of Candidates
1.Internal Sources
› HR Group Head Office Karachi
› Regional HR Wings
2.External Sources
1. Industry
2. Educational institutions
Applications are screened of internal applicants and suitable candidates are called for interview
after scrutiny
Employment selection process (cont…)
• Advertisement in Media
2. Professionals
5. Cash staff
2. Provide the conventional training of new and young workers (e.g. as apprentices, clerks, etc.)
Training Process
4. Quantitative/qualitative
c. Expert opinion
Employee development
It is based on TNA of an employee
Special training programs are arranged by Organizational Development and Training Wing
headed by Executive Vice President Mr. Muhammad Hanif at NBP
OD&T Wing formulates education and training programs for all levels of employees from
executives to lower management
NBP has various Staff colleges across Pakistan for this purpose
8. MS Office courses
9. Management Courses
2. Dialogue Sessions
3. Quiz Programs
5. On job Training
7. Seminars
Performance management
Necessary because it improves organizational performance via improving individual
performance
It identify individual potential, what can be done to get better results from individual skills
Performance reports
NBP has was using old ACR system for employees evaluation until 2004 when Performance
based Appraisal system was launched by HRM in NBP
According to this system employees are assigned SMART job goals at the start of the year then
mid year and final evaluation is made at the end of the year on the basis of these set targets
Further employee evaluation is done by his immediate boss regarding his motivation and
behavior, then employee report is prepared with his consent to eliminate biasness
These reports provide basis for employee appraisals, promotions and training need assessment
Employee compensation and benefits
Gives motivation to employees, help retain good staff, and encourage employees to give their
best
Employee compensation and benefit rules are decided by government along with market
mechanism
Conveyance Allowance (minimum 90 liters of petrol to clerical staff, 120 liter OG-III, 130 Liters
OG-II, 140 to OG-II, 240 TO AVP and so on.)
Education Allowances
Maternity Allowances
Mostly managers are benefited from this award to motivate them for procuring more business
Annual Increase:
Employees (AVP and above) get annual increase in their basic pays depending on their
performance, cost of living with increase rate varying from 4% to 17%
All other employees get their annual increase as per rate announced by the Head Office
irrespective of their performance
However from the year 2009, concept of "Pay for Performance" is implemented in NBP for all
the officers and executives
Loan Facilities
Promotions
› Specialized Assignments
› Transfers: maximum period for an employee to stay at one place is three years in NBP
› Separations
› Terminations
› Resignations
› Retirement
1. Resources
2. New developments
3. New products
4. New policies
5. Motivation
6. Promotions
7. New employments
8. NBP always stresses the need for career management due to its ongoing development
and progress to meet the requirement of competitive environment prevailing in the
banking sector
Conclusion
NBP is the employer of choice
The whole NBP family comprises of committed and dedicated members with passion to serve in
their respective functional areas
The Bank has challenging work environment where merit and performance help the individuals
to explore their true potential
NBP is a caring employer which enables the employees to excel and grow in highly congenial
employment conditions and culture