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International Journal of Strategic Management and

Procurement (IJSMP) ISSN: 2664-049x 1 (1) 27-


47, May, 2019 www.oircjournals.org

Influence of Procurement Record


Keeping Practices on the
Realization of Corporate Goals at
Moi Teaching and Referral
Hospital, Kenya
1
Joseph Chegugu, 2Josphat Kwasira
1
Msc. Student Jomo Kenyatta University of Agriculture
and Technology
2Lecturer Jomo Kenyatta University of Agriculture and

Technology

Type of the Paper: Research Paper.


Type of Review: Peer Reviewed.
Indexed in: worldwide web.
Google Scholar Citation: IJSMP
How to Cite this Paper:

Chegugu, J. and Kwasira J., (2019). Influence of Procurement Record Keeping


Practices on the Realization of Corporate Goals at Moi Teaching and Referral
Hospital, Kenya. International Journal of Strategic Management and Procurement
(IJSMP), 1 (1) 27-47.
International Journal of Strategic Management and Procurement (IJSMP)
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International Journal of Strategic Management and
Procurement (IJSMP) ISSN: 2664-049x 1 (1) 42-
57, May, 2019 www.oircjournals.org

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Influence of Procurement Record Keeping Practices


on the Realization of Corporate Goals at Moi
Teaching and Referral Hospital, Kenya
1
Joseph Chegugu, 2Josphat Kwasira
1
Msc. Student Jomo Kenyatta University of Agriculture and
Technology
2
Lecturer Jomo
ARTICLE INFO Kenyatta University of
Agriculture and
th
Received 7 May, 2019 Technology

Received in Revised Form 12th May, 2019


Abstract
Accepted on 13th May, 2019
Hospitals seeks to provide medical care
Published online 14th May, 2019 to its patients through diverse health
Key Words: Procurement, Record Keeping, services such as emergency services,
surgery services and cardiology or
Practices, Corporate goals coronary care services among others.
This aims to achieve its corporate
goals. However, Moi Teaching and Referral Hospital faces several challenges that hider full actualization
of its corporate goals. It was therefore on this background that the current study sought to examine the
influence of procurement record keeping practices on the realization of corporate goals at Moi Teaching and
Referral Hospital. The study was guided by records management theory. The study used descriptive research
design to guide the study in meeting its objectives. The target population for this study was 395 employees at
Moi Teaching and Referral Hospital. The accessible population for this study was 10 managers, 15 heads of
divisions, 50 supply chain officers, 200 supervisors and 120 departmental heads and assistants. Sample size
of 199 was determined using Taro Yamane Formula. The pilot study was carried out in Nakuru Provincial
General Hospital. The pilot study sample size was 20 respondents. This study used both descriptive and
inferential statistics. Descriptive statistics involves the description of basic characteristics of data. In this
study, frequencies mean and standard deviation was used for descriptive statistics. For inferential statistics,
the study used multiple linear regressions to show how the independent variables and dependent variable
relate. The study findings indicated that there was a statistical significant influence of procurement record
keeping practices on the realization of corporate goals at Moi Teaching and Referral Hospital, Kenya (β=
0.348; p<0.05). The study concluded that there is statistically significant influence of procurement record
keeping practices on the realization of corporate goals at Moi Teaching and Referral Hospital. The study
recommends Moi Teaching and Referral Hospital to preserve procurement information for future use.
1.0 Introduction Borrás, 2016). There are also more specialized
According to Afzali, Moss and Mahmood (2014), units such as intensive care unit, cancer center,
the main function of an hospital is to provide neurology, obstetrics and gynecology units (Xu,
medical care to its patients. Hospitals provide 2014). Yimam, Kumara, & Getachew (2017)
diverse health services that include acute services asserts that service delivery is the main concern of
in various departments such as emergency the hospitals that may be serving the general
department, surgery or urgent care unit, specialist public, teaching, research and many other sectors.
trauma center, cardiology or coronary care unit Hospitals operate to achieve its corporate goals.
and burn unit (Ribera, Antoja, Rosenmöller, & Gebreiter (2014) outlines five goals of medical

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International Journal of Strategic Management and
Procurement (IJSMP) ISSN: 2664-049x 1 (1) 42-
57, May, 2019 www.oircjournals.org
practice that hospitals seek to fulfill. The five Svidronova and Mikus (2018) defines
goals included; good patient engagement, patient- procurement as the act of buying goods and
centered care, patient comfort, employee services by one party from another for a specified
satisfaction and value stream mapping. Corporate purpose that is governed by a framework of
goals can be defined as the targets set by an guidelines, procedures and rules. On the other
organization with quantifiable measures to ensure hand, procurement strategies refers to the
the organization meets its mission and realizes the approaches that are adapted in procurement to
vision of the organization (Afzali et al., 2014). It ensure that the procurement process of more
entails the functions of offering guidance and efficient and meet the goals of procurement in the
direction, facilitating planning, motivating and procuring organization (Eadie, Perera, Heaney, &
inspiring employees and also helping Carlisle, 2017). It may related to procurement
organizations evaluate and control performance record keeping practices, use of information
(Turkheimer & Waldron, 2014). Corporate goals technology in procurement, supplier relationship
may also relate to customer loyalty, growth, management and procurement planning among
profit, leadership and commitment to customers, others (Baltos, Doni, & Balodis, 2018).
employees and the community at large
(Majumder, 2017). According to Sharma (2017), Moi Teaching and Referral Hospital
corporate goals can be measured in terms of Moi Teaching and Referral Hospital (MTRH) is
customer satisfaction, financial returns, employee the second largest National Referral Hospital in
competencies, resources availability and quality Kenya. The hospital is located in Eldoret, in Uasin
of service delivery. However, across the globe, Gishu County. It was built in the year 1917 as a
hospitals are faced with challenges that hinder cottage hospital with a capacity of 60 beds. The
them from achieving the set corporate goals hospital grew very fast to a teaching and referral
(Fernandez, McGuire, & Raikou, 2018). Some of institution soon after the establishment of Moi
these challenges include poor technology, poor University. In the year 1984, the hospital
medication, low staff to patient ratio as well as the established a Faculty of Health Science to train
unaffordability of medical services resulting to student doctors and to be hub for research and
poor service delivery (Mohammadzadeh et al., medical tests.
2017). Dafogianni, Paralika, Gerali and Alikari Moi University College of Health Sciences trains
(2016) noted that the main challenges to hospitals both Undergraduate Medical Students and several
in achieving its corporate goals are based on Masters in Medicine Specialist programs with
human resource competencies. over 240 post graduate students. The hospital has
The authors indicated that poor management a bed capacity of 800 and receives patients from
skills, lack of human resource development, work Kenya and its surrounding countries such as
overload and lack of on-job training are the main Uganda, Tanzania and South Sudan. This
challenges hindering achievement of hospital represents a population of approximately 24
goals. Other challenges included lack of modern Million. The hospital has been known for new
medical equipment, inadequate modern technological advancement, new and effective
infrastructure and buildings, shortage of medical medication, higher staff to patient ratio as well as
staff, delays in service provision, lack of enough the affordability of medical services, and effective
bed space and unavailability of medicine and service delivery (Moi Teaching and Referral
medical supplies (Whitford, 2016). Several Hospital, 2019).
studies ( Sousa, Scheffler, Nyoni & Boerma,
2013; Nindi, 2015; Whitford, 2016) have link the Statement of the Problem
challenges of hospital in achieving its set Hospitals seeks to provide medical care to its
corporate goals in procurement strategies. patients through diverse health services such as
Procurement refers to the process of acquiring emergency services, surgery services and
goods and services from the supplier by a buyer cardiology or coronary care services among
with specified amount, quality, cost and for a others (Ribera, Antoja, Rosenmöller, & Borrás,
specified period of time (Matto, 2018). 2016). This is done with an aim to achieve its
corporate goals. Some of corporate goals in
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International Journal of Strategic Management and
Procurement (IJSMP) ISSN: 2664-049x 1 (1) 42-
57, May, 2019 www.oircjournals.org
hospitals include good patient engagement, To establish the influence of procurement record
patient-centered care, patient comfort, employee keeping practices on the realization of corporate
satisfaction and value stream mapping ( Rathert & goals at Moi Teaching and Referral Hospital.
May, 2017). Other goals may include customer
satisfaction, financial returns, employee Research Hypothesis
competencies, resources availability and quality H01: There is no statistically significant
of service delivery (Bansal & Agarwal, 2017). influence of procurement record keeping
However, Moi Teaching and Referral Hospital practices on the realization of corporate goals at
faces several challenges that hider full Moi Teaching and Referral Hospital, Kenya
actualization of its corporate goals. Some of these
challenges include lack of modern medical 2.0 Theoretical Review
equipment, inadequate modern infrastructure and The study was guided by records management
buildings, shortage of medical staff, lack of theory.
enough bed space and unavailability of medicine Records Management Theory
and medical supplies (Moi Teaching and Referral The theory was developed by Vakkari and Cronin
Hospital, 2019). The consequences of these in 1992 to explain the role documentation in an
challenges are poor medication, unaffordability of organization. Theory states that role of records
medical services and staff work overload resulting toward achievement of the organization’s goals
to delays in service provision and hence poor depends on three contexts; functional,
service delivery. Previous studies have examined professional, and intellectual contexts. The first
the influence of procurement strategies on the context states that record keeping and
achievement of corporate goals. Tumuhairwe and management needs to support the mission of the
Ahimbisibwe (2016) revealed that there was a organization as a whole. The second context
significant relationship between procurement outlines that record keeping and management
recording keeping and performance of should facilitate recording and retrieval of
procurement in the chosen entities. Ndumbi and information when needed. The third context
Okello (2015) revealed that the use of information implies that the record are the property of the
technology for supplier data base, supplier organization and shape the activities carried out I
prequalification and for supplier data collection the organization (Tumuhairwe & Ahimbisibwe,
and analysis was a significant predictor of 2016).
performance of procurement performance in In the context of procurement, record creation,
public universities in Kenya. Komen and Ochiri record maintenance and preservation, and record
(2016) found out those supplier management access and use are some of documentation
aspects such as supplier selection, supplier aspects. This may involve stores coding, stock
contracting, supplier development and supplier recording guidelines and procedures, timely
payment had a significant relationship with transaction recording and updating as well as
procurement performance in the hospitals in reconciling stock records (Oberg & Borglund,
Nairobi County. Jackson and Ombui (2018) 2016). Other aspects may entail backup, shelving,
concluded that there was a significant relationship filling, archiving and ensuring information
between the procurement planning and security. The purpose of the procurement record
procurement performance. These studies were may be to prevent tampering, loss, misplacement
done in different contexts from the context of the or destruction of documents regarding
current study and therefore a contextual research procurement and therefore improving the
gaps. It is therefore on this background the current procurement performance in an organization
study seeks to examine the influence of (Phiri, 2016).
procurement record keeping practices on the Good record may keeping facilitate quick and
realization of corporate goals at Moi Teaching easy access to the records when required as well
and Referral Hospital, Kenya. as trailing down corruption incidences in an
organization (Matto, 2018). Therefore, the
Objective of the Study records management theory was relevant in
guiding the current study in regard to the
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International Journal of Strategic Management and
Procurement (IJSMP) ISSN: 2664-049x 1 (1) 42-
57, May, 2019 www.oircjournals.org
influence of procurement record keeping Information record keeping and maintenance also
practices on the realization of corporate goals at prevents tampering, loss, misplacement or
Moi Teaching and Referral Hospital, Kenya. destruction of documents regarding procurement
and therefore improving the procurement
performance in an organization. Asenso-Boakye
2.0 Empirical Review and Etse (2016) notes that good record keeping
This section covered empirical studies related to facilitate quick and easy access to the records
procurement record keeping practices and when required. This implies that effective records
realization of corporate goals. access and use enhances procurement
performance. This therefore increases the level of
Procurement Record Keeping Practices and transparency and integrity in the procurement
Realization of Corporate Goals process and also proper financial management
According to Namukasa (2017) record keeping aspects. Proper record keeping improve
refers to documentation of relevant records procurement since the records act as a proof for
concerning pre-tendering, tendering and contract procurement and also deter financial malpractices
administration aspects. Procurement record (Manyenze, 2013).
keeping practices relates to record creation, Lung’aho & Rotich (2014) notes that procurement
record maintenance and preservation, and record record keeping is essential in improving the
access and use. According to Tumuhairwe and transparency, accountability and trust among
Ahimbisibwe (2016), record creation refers to procurement officers. Record keeping has also
generation of documents to support or to act as an been as an important practice in procurement in
evidence of transactions carried out in an an event a fraud occurs in an organization. Record
organization for a period of time. Record creation keeping help to trail down corruption incidences
entails recording, referencing, classification and in an organization (Matto, 2018). On the other
indexing of information from procurement. hand poor record keeping entails failure to record
Mwangi (2013) asserts that record creation inventory in stores, and failure to back up
involves stores coding, stock recording guidelines procurement with the appropriate documentation.
and procedures, timely transaction recording and Lack of proper record on procurements and other
updating as well as reconciling stock records. transactions also results to lack of clear audit trail.
Records maintenance and preservation on the This further results into corruption leading to loss
other hand refers to storing information for easy or redirection of procured items into other
retrieval in future. It involves preparing activities and accounted for (Manyenze, 2013).
information and safeguarding it so that it may be Asenso-Boakye & Etse (2016) adds that failure to
used in future for decision making (Phiri, 2016). properly keep and maintain procurement records
According to Mwangi (2013), records may result into lack of accountability of
maintenance and preservation may contain the procurement officials. Incompetence of
following aspects; backup, shelving, filling, procurement and audit personnel; and inadequate
archiving and ensuring information security. supply of resources for the audit function are the
Record access and use relates to the process of main barriers of effective public procurement.
finding, using or retrieving information (Amemba Conceptual Framework
et al., 2015). It also related to use, retrieval and This study sought to establish the influence of
dissemination of information (Wambui, 2014). procurement record keeping practices, use of
According to Manyenze (2013) argues that once information technology in procurement, supplier
the records have been transferred to the archives, relationship management and procurement
the information need to be processed, conserved planning on the realization of corporate goals at
and made accessible to information users as Moi Teaching and Referral Hospital, Kenya. In
source of information or evidence. According to respect to this, procurement record keeping
Wood (2016), a well- managed procurement practices, use of information technology in
records management enables effective control of procurement, supplier relationship management
records as well as prevention of unauthorized and procurement planning was the independent
access to information. variables of the study while realization of
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International Journal of Strategic Management and
Procurement (IJSMP) ISSN: 2664-049x 1 (1) 42-
57, May, 2019 www.oircjournals.org
corporate goals was the dependent variable. Sampling Frame
Figure 2.1 shows the conceptual framework. Sampling frame refers to a list all individuals or
objects that are eligible for sample size inclusion

Corporate Goals
Procurement Record Keeping  Customer satisfaction
 Record creation  Financial returns
 Record maintenance  Employee competencies
 Record preservation  Resources availability
 Record access  Quality of service delivery
Independent Variable
Dependent Variable
Figure 2.1: Conceptual Framework

3.0 Research Methodology


Research Design (Sekaran, 2003). The sampling frame for this
Research design refers to the strategy used to study consisted of 10 managers, 15 heads of
integrate various methodological consideration in divisions, 50 supply chain officers, 200
a study to meet the study objectives (Latunde, supervisors and 120 departmental heads and
2016). The study used descriptive research design assistants.
to guide the study in meeting its objectives.
Descriptive research design involves making Sample Size and Sampling Technique
observation or collecting data about a phenomena Sample size refers to a fraction if the population
in its natural setting without manipulation(Cooper that is chosen to give information on behalf of the
& Schindler, 2008). entire population (Sekaran & Bougie, 2011).
Refers to a smaller group of individuals that bear
Target Population similar characteristics as the target population
Target population refers to a group of people from (Saunder et al., 2009). The sample size of the
which the sample is drawn (Mugenda & study was determined using Taro Yamane
Mugenda, 2003). The target population for this Formula as follows;
study was employees of Moi Teaching and N
Referral Hospital. The accessible population for n 1+ N(e2)
this study was 10 managers, 15 heads of divisions,
50 supply chain officers, 200 supervisors and 120 ..Equation 3.1
departmental heads and assistants (Moi Teaching Where;
and Referral Hospital, 2019). Table 3.1 shows the n=desired sample size
target population of the study. N=Population
Using the formula, the following sample size was
obtained;
Table 3.1 Target Population
Employees Population 395
Managers 10 n
Heads of divisions 15 1+ 395(0.052)
Supply Chain 50 ..Equation 3.2
Officers
Supervisors 200 n=199
Departmental heads 120 Therefore a sample size of 199 respondents was
and assistants
Total 395 used. The 199 respondents was chosen using
stratified random sampling. Stratified random
Source (Moi Teaching and Referral Hospital,
sampling refers to sampling procedure whereby
2019)
the population is divided into groups called strata.

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Procurement (IJSMP) ISSN: 2664-049x 1 (1) 42-
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From each stratum, a sample size proportionate to similar results when the instrument is used for the
the stratum size is randomly chosen (Latunde, same target population repeatedly (Latunde,
2016). Table 3.2 shows sample size distribution. 2016). To test the reliability of the questionnaires
in this study, Cronbach’s Alpha test of internal
Table 3.2 Sample Size Distribution consistency was used. This tests the level in which
Employees Proportion Samples the questions in the questionnaire are consistent in
Managers 10/395*199 size
5 giving almost similar findings whenever the
Heads of divisions 15/395*199 8 instruments are used on the same target
Supply Chain 50/395*199 25 population.
Officers
Supervisors 200/395*199 101 Data Processing and Analysis
Departmental 120/395*199 60 The study first examined the questionnaires
heads
Total and 395 199 obtained from the field for completeness. Only
assistants questionnaires filled to completion was used in
the analysis of data. The researcher then coded the
Data Collection Instruments
responses in the questionnaire into Statistical
The study used structured questionnaires to
Package for Social Sciences (SPSS) version 22.
collect data. Structured questionnaires refers to
Coding involved integrating the responses
the type of questionnaire that contains questions
obtained into the Likert scale used in the study.
and a list of possible answers that respondents
This study used both descriptive and inferential
choose from (Cohen, Manion & Morrison, 2007).
statistics. Descriptive statistics involves the
The structured questionnaire contained six
description of basic characteristics of data
sections. The first section contained background
(Kombo & Tromp, 2009). In this study,
characteristics of the respondents while section
frequencies, mean and standard deviation was
two to section six sought to gather data on the
used for descriptive statistics (Creswell, 2015).
study variables. The questions of the study
For inferential statistics, the study used multiple
variables was measured using a five point Likert
linear regressions to show how the independent
scale where; 1=Strongly Disagreed, 2=Disagreed,
variables and dependent variable relate. The
3=Undecided, 4=Agreed, and 5= very large
following regression was used;
extent.
Y = β0 + β1X1 + ε ………..……….Equation 3.3
Where;
Pilot Study
Y represents Realization of Corporate Goals
Pilot study refers to a small study carried out prior
β0, β1, represent Model coefficients
to actual data collection to test the validity and
X1 represents Procurement record keeping
reliability of the research instruments (Cooper &
ε represents Estimate of Error
Schindler, 2008). The pilot study was carried out
The entire study used tables to present the
in Nakuru Provincial General Hospital. The pilot
findings.
study sample size was 20 respondents.
Research Findings and Discussions
Response Rate
Validity of Research Instrument
Out of 199 questionnaires sent, 170 were dully
Validity is defined as the accurateness of the
filled and returned which translated to 85.4%,
research instruments in measuring the underlying
response rate while 29 questionnaires were not
study phenomenon (Cooper & Schindler, 2008).
filled representing 14.6% of the respondents.
The study used content validity to ascertain the
According to According to Kothari (2004) a
validity of the research instruments. In doing this,
response rate of at least 80% is sufficient for a
the study used five experts to rate the relevance of
study to make generalization of the study
the questions in the questionnaire.
findings. This therefore implied that findings
achieved in this study were sufficient of
Reliability of Research Instrument
generalization. Thus, in this study, the 85.4%
Reliability of research instrument is defined as the
were adequate for analysis.
level in which the research instrument can yield

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International Journal of Strategic Management and
Procurement (IJSMP) ISSN: 2664-049x 1 (1) 42-
57, May, 2019 www.oircjournals.org
in the mentioned positions and therefore adhering
to Kenyan Constitution requirement. Results were
presented in table 4.2.

Table 4.1 Response Rate Table 4.2 Gender Composition


Response Rate Population Percentage Gender Frequency Percentage
Administered 199 100 Male 92 54.1
Female 78 45.9
Responded 170 85.4
Total 170 100.00
Non response 29 14.6

Age Distribution
Pilot Study Results
The study further sought to find out the age
Piloted data were used to ascertain for validity and
bracket of the respondents. Information on age
reliability of research instruments. The study used
was important in order to establish the relative
content validity to ascertain the validity of the
research instruments. The study used five experts experience of the respondents in matters that the
study sought to find out. Table 4.3 shows the age
to rate the relevance of the questions in the
of the respondents. The study findings indicated
questionnaire. These experts included the
that majority of the respondents 56(32.9%) were
research supervisor and four managers at the Moi
Teaching and Referral Hospital. The feedback in the age bracket of 41-50 years. Another
from experts was used to improve the validity of 52(30.6%) of the respondents were between 31 -
40 years of age, while 42(24.7%) were aged
the questionnaire.
between 50 years and above. A minority
Reliability was done using Cronbach’s Alpha
20(11.8%) were aged below 30 years.
where of more than 0.7 was taken as the cut off
value for being acceptable which enhanced the Table 4.3 Age Distribution of
Respondents
identification of the dispensable variables. The
results of the reliability tests were as shown in the Age Bracket Frequency Percentage
Table 4.1. The study findings indicated that 30 years and 20 11.8
values of Cronbach’s Alpha for procurement below years
31-40 52 30.6
record keeping practices were 0. 786 the values 41-50 years 56 32.9
were above 0.7 implying research instruments
used for data collection were reliable. 50 years and 42 24.7
Table 4.1 Reliability Test above
Total 170 100.00
Items Cronbach's N of
Procurement record Alpha .786 Items
5 Level of Education
keeping practices of .731 The respondents were further requested to provide
Realization 5
information in regard to their highest level of
corporate goals
General Information education and whose findings are shown in Table
As part of the general information, the researcher 4.4. The findings showed that majority 73(42.9%)
requested the respondents to indicate their gender, were diploma level graduates while 47(27.6%)
age bracket, level of education and experience. indicated that they had attained a certificate level
Gender of the Respondents in their respective areas of specialization. The
Gender of the respondents was sought by the study further indicated that 45(26.5%) of the
study. The results were presented in table 4.2. The respondents were degree holders while minority
study findings indicated that majority of the 5(2.9%) had attained postgraduate qualifications,
respondents 92(54.1%) were male while, which included masters and postgraduate
78(45.9%) were female. This implied that Moi diplomas. This implied that Moi Teaching and
Teaching and Referral Hospital had more male in Referral Hospital had qualified staff and that the
positions of managers, heads of divisions, supply aspects sought in this study were familiar to them.
chain officers and supervisors. However, female It also implied that the respondents could read and
were at least one third of the total number of male comprehend the questions in the questionnaire.
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International Journal of Strategic Management and
Procurement (IJSMP) ISSN: 2664-049x 1 (1) 42-
57, May, 2019 www.oircjournals.org
respondents (Saunder et al., 2009). The mean
scores were used to show the tendency of the
respondents to respondents in responding to the
Table 4.4 Respondents Level of study questions (Orodho & Kombo, 2002).
Education Standard deviations were used to show the spread
Level of Frequency Percentage of respondents across the possible responses and
education
Certificate 47 27.6 also the level of consensus among the respondents
in rating the extent of various metric in the study
Diploma 73 42.9
(Sekaran & Bougie, 2011).
Degree 45 26.5
In using a five point Likert scale of 1-5 where;
Post graduate 5 2.9 1=strongly disagree, 2=Disagree, 3=Undecided,
Total 170 100.00 4=Agreed, and 5= strongly agreed, a mean score
less than 1.5 implied a complete disagreement to
Work Experience the corresponding statement. A mean score
The study further asked the respondents to ranging from 1.5-2.5 implied disagree while mean
provide information on work experience in order score ranging from 2.5-3.5 implied undecided.
to gauge their level of understanding on the Further, mean score ranging from 3.5-4.5 implied
aspects of procurement that the study sought to agreed and a mean score of above 4.5 implied
investigate. Table 4.5 shows the information on strongly agreed (Cooper & Schindler, 2008). On
work experience of the respondents. From the the other hand, a standard deviation of less than
study findings, majority 72(42.4%) of the 0.5 implied high degree of consensus while a
respondents had 2-5 years of experience while standard deviation in the range between 0.5-1.0
64(37.6%) had between 6-10 years. Another implied moderate of consensus. A standard
19(11.2%) of the respondents had an experience deviation of 1.0-1.5 implied low consensus and a
of less than 2 years while 15(8.8%) had an standard deviation of above 1.5 implied lack of
experience of above 10 years. This showed that consensus (Latunde, 2016).
the majority of respondents had worked at MTRH
for a period of over 2-5 years and had enough Influence of Procurement Record Keeping on
understanding of the hospital working and were Realization of Corporate Goals
experienced and well exposed to give accurate The study objective sought to establish the
information. The study indicated that the skills influence of procurement record keeping
can be acquired through academic or experience. practices on the realization of corporate goals at
Moi Teaching and Referral Hospital, Kenya.
Table 4.5 Respondents Work Table 4.6 shows the descriptive statistics achieved
Experience in regard to this objective. The table 4.5 showed
Work Frequency percentage that the respondents agreed on all the five aspects
experience
Less than 2 19 11.2 of procurement record keeping. The respondents
years
2-5 years 72 42.4 agreed that in all procurement transactions in the
6-10 years 64 37.6 hospital are recorded with a Mean=4.31 and Std.
Dev =0.770.
Above 10 15 8.8 They further, agreed that all procurement
years
Total 170 100.00 information is safely stored with a Mean=4.32 and
Std. Dev =0.810. When asked if all procurement
Descriptive Statistics information are preserved for future use majority
The descriptive statistics that were used in this agreed with a Mean=4.11and Std. Dev =0.788).
study included; frequencies, percentages, mean On the statement that all procurement information
scores, standard deviations. Frequencies were can be accessed whenever needed majority of
used to show the number of responses citing a respondents agreed with Mean=4.12 and Std. Dev
particular responses while percentages were used =0.788. Lastly when asked if all procurement
to show the proportion of respondents giving a information can be retrieved whenever needed
particular response out of the total number of
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Procurement (IJSMP) ISSN: 2664-049x 1 (1) 42-
57, May, 2019 www.oircjournals.org
majority of respondents agreed with Mean=4.15, preserved for future use. This information can be
and Std. Dev =0.762. accessed and retrieved whenever is needed.
The study findings revealed that procurement Information record keeping and maintenance also
record keeping practices greatly influences the prevents tampering, loss, misplacement or
realization of corporate goals at Moi Teaching destruction of documents regarding procurement
and Referral Hospital, Kenya. This implies that all and therefore improving the procurement
procurement transactions in the hospital are performance in an organization.
recorded; information is safely stored and

Table 4.6 Procurement Record Keeping


Statement SD D U A SA Total Mean Std.
D Dev
1. All procurement transactions F 4 0 8 86 72 170 4.31 .770
in the hospital are recorded
% 2.4 0.0 4.7 50.6 42.4 100
2. All procurement information F 4 1 10 77 78 170 4.32 .810
is safely stored
% 2.4 0.6 5.9 45.3 45.9 100
3. All procurement information F 4 2 14 101 49 170 4.11 .788
is preserved for future use
% 2.4 1.2 8.2 59.4 28.8 100
4. All procurement information F 4 2 12 103 49 170 4.12 .778
can be accessed whenever
needed
% 2.4 1.2 7.1 60.6 28.8 100

5. All procurement information F 4 1 11 103 51 170 4.15 .762


can be retrieved
% 2.4 0.6 6.5 60.6 30.0 100

Realization of Corporate Goals returns (Mean=4.01, SD=.842), There is


The study also sought to examine the extent in availability of resources in the hospital
which Moi Teaching and Referral Hospital (Mean=4.14, SD=.699), there is availability of
realized its corporate goals and whose descriptive resources in the hospital (Mean=4.19, SD=.740)
statistics are shown in Table 4.10. From the study and the hospital offers quality service
findings, the researcher established that customers/patients (Mean=4.08, SD=.824). The
respondents agreed with four of the aspects study findings reveals that the realization of
regarding realization of corporate goals. These corporate goals makes the customers/patients are
aspects had mean values approximately equal to satisfied. The hospital will make a high profit and
four (Agree). Respondents agreed that have high financial returns due to availability of
customers/patients are satisfied (Mean=4.18, resources thus making it to offer quality services
SD=.914), the hospital makes high financial to its customers and patients.

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Table 4.10 Realization of Corporate Goals


SD D UD A SA Total Mean Std. Dev
1. Customers/patients are F 9 1 1 98 61 170 4.18 0.914
satisfied
% 5.3 .6 .6 57.6 35.9 100
2. The hospital makes high F 5 4 17 102 42 170 4.01 0.842
financial returns
% 2.9 2.4 10.0 60.0 24.7 100

3. The employees in the F 2 2 13 106 47 170 4.14 0.699


hospital are highly
% 1.2 1.2 7.6 62.4 27.6 100
competent
4. There is availability of F 5 1 0 114 50 170 4.19 0.74
resources in the hospital
% 2.9 .6 0.0 67.1 29.4 100
5. The hospital offers quality F 7 1 6 113 43 170 4.08 0.824
service to
% 4.1 .6 3.5 66.5 25.3 100
customers/patients

Correlation Analysis Results 1) measures the strength and direction of a linear


Correlation analysis was performed to determine relationship between each of independent
the correlation between procurement record variables and dependent variable. The established
keeping practices, use of information technology, relationship between dependent variables and
supplier relationship management, procurement independent variable was described in Table 4.7.
planning and realization of corporate goals. It revealed that procurement record keeping
Pearson’s product –moment correlation (r) was practices was positively and statistically
used to determine the relationship between the significant (r=0. 697, p<0.05). This gives
independent variable and dependent variable to implication that procurement record keeping
assess both the direction and strength. The practices positively influences realization of
independent variables and dependent variable corporate goals.
where correlation coefficient (r=between +1 and -

Table 4.7 Correlation Table


Realization of Procurement record
corporate goals keeping practices
realization of corporate Pearson Correlation 1
goals
Sig. (2-tailed)
procurement record Pearson Correlation .697** 1
keeping
Sig. (2-tailed) .000
**. Correlation is significant at the 0.01 level (2-tailed).

Model Summary Results determination (R2) and correlation coefficient (R)


Inferentially the study used multiple regression shows the degree of association between
model to regress dependent and independent procurement record keeping, use of information
variables for the study. The coefficient of technology in procurement, supplier relationship

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management, procurement planning and Adjusted R2 is a modified version of R2 that has
realization of corporate goals. From the findings been adjusted for the number of predictors in the
in table 4.8, R was 0.786 meaning that there was model by less than chance. The adjusted R2 of
a positive relationship between all the four 0.608 which is slightly lower than the R2 value is
variables combined and realization of corporate exact indicator of the relationship between the
goals. R2 was 0.618 implying that only 61.8% of independent and the dependent variable because
the dependent variable variations could be it is sensitive to the addition of irrelevant
explained by independent variables while only variables. The adjusted R2 indicates that 60.8% of
32.8% of the variations were due to other factors. the Realization of Corporate Goals are explained
This implies that the regression model has very by the model while 39.2% is not explained by the
good explanatory and predictor. model.
Table 4.8 Multiple Regression Model Summary Results
Model R R Square Adjusted R Std. Error of Durbin-
Square the Estimate Watson
1 .786 .618 .608 .430 1.58

Fitness of Regression Model was found to be less than 0.05, the chosen
According to Table 4.9, the regression model was significance level. This implies that there was
found to be statistically significant in its statistically significant relationship between
prediction due to F-statistic (F =66.20) and independent and dependent variables. The
p=0.000<0.05 indicated that the model was regression model was statistically significantly
significant thus confirming the fitness of the predicting the outcome variable; it was a good fit
model. The associated p-value to the ANOVA for the data.
Table 4.9 ANOVA Test Results of Fitness of Regression
Model Sum of Df Mean F Sig.
Squares Square
1 Regression 48.97 4 12.24 66.20 .000
Residual 30.33 164 0.18
Total 79.31 168

Regression Coefficients regression model equation was developed as


The results in Table 4.10 indicated that follows;
procurement record keeping (β=0.348, Y= 0.464 + 0.348 X1 + ……………Equation 4.1
p=0.000<0.05), was significant to be used for Substituting model parameter equation 4.2 was
multiple regression. This give an implication that obtained
a unit increase in procurement record keeping Realization of corporate goals = 0.464(constant)
causes a 0.348 unit increase in realization of + 0.348 (procurement record keeping) Equation
corporate goals. Therefore, the multiple 4.2
Table 4.10 Evaluating individual Regression Analysis Coefficients
Unstandardized Standardized
Coefficients Coefficients
B Std. Error Beta t Sig.
(Constant) 0.464 0.227 2.049 0.042
Procurement record 0.348 0.063 0.363 5.494 0
keeping practices

Hypothesis Test testing was that if the p –value was less than
Hypotheses were tested at 5% alpha level of conventional 0.05 the null Hypotheses was
significance. The decision rule in hypotheses rejected and when it was above 0.05 the study
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fails to reject the null Hypotheses. The study realization of corporate goals at Moi Teaching
results were presented in Table 4.11. The null and Referral Hospital, Kenya. This gives an
Hypothesis H01 There is no statistically implication that all procurement transactions in
significant influence of procurement record the hospital are recorded. Information is safely
keeping practices on the realization of corporate stored and preserved for future use. This
goals at Moi Teaching and Referral Hospital, information can be accessed and retrieved
Kenya. whenever is needed. Hence procurement
However, there was a statistical significant recording keeping significantly predicted the
influence of procurement record keeping level of procurement performance which in turn
practices on the realization of corporate goals at influences corporate goals realization in the
Moi Teaching and Referral Hospital, Kenya. organization.
(p=0. 000<0.05). Thus, the study findings
rejected the null Hypotheses. This is in agreement Recommendations of the Study
with findings by Namukasa (2017) who The study found out that procurement record
established that procurement record keeping was keeping practices influence realization of
significantly related to procurement performance. corporate goals at Moi Teaching and Referral
This also concurs with Tumuhairwe and Hospital, Kenya but having low mean score.
Ahimbisibwe (2016) who concluded that Therefore, the study recommends Moi Teaching
recording keeping significantly predicted the and Referral Hospital to preserve procurement
level of procurement performance. information for future use. This will helps easy
information accessibility and retrieval whenever
5.0 Summary, Conclusions and needed.
Recommendations
The study objective sought to establish the Suggestions for Further Studies
influence of procurement record keeping This study has shed light in regard to the influence
practices on the realization of corporate goals at of procurement record keeping practices, use of
Moi Teaching and Referral Hospital, Kenya. The information technology in procurement, supplier
study found out that the respondents agreed on all relationship management and procurement
of the five aspects of procurement record keeping. planning on the realization of corporate goals at
They agreed that in all procurement transactions Moi Teaching and Referral Hospital, Kenya.
in the hospital are recorded, all procurement However, the following studies could be carried
information is safely stored, that all procurement out in future. The study suggests a study to be
information is preserved for future use that all carried out to examine the relationship between
procurement information can be accessed hospital leadership aspects of hospital and
whenever needed and that all procurement performance of aspects of the hospitals in Kenya’
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