Professional Documents
Culture Documents
Submitted By
MBA HR
Dr. VIJAYALAKSHMI
MBA AssistantProfessor
(Autonomous)
2017-2019
1
DECLARATION
2
ACKNOWLEDGEMENT
I would like to thank my parents for being supportive all the time and I am
very much obliged to them.
JYOTHIMAHI PANDA
17H51E0058
3
INDEX
SNO CONTENTS PAGE NO
1.1 INTRODUCTION 6
1.2 Review of Literature 8
1.3 Research Gap 10
1.4 Research Questions 10
1.5 Scope of the study 10
1.6 Objectives of the study 10
1.7 Hypothesis 11
1.8 Research Methodology 11
1.8.1 Research design
Size
Area
Technique
1.8.2 Data Collection 12
1.8.3 Period of the study 12
1.8.4 Statistical tools 12
2 Data Analysis& Interpretation 13
3. Findings, Conclusion, Suggestions
&Limitations
3.1 Findings 31
3.2 Conclusion 32
3.3 Suggestions 33
3.4 Limitations 35
Questionnaire 36
4
ABSTRACT
An association's prosperity is settled as much by the expertise and inspiration of its individuals, full
promise to their possibilities, to achieve the objectives of the association, and thus guaranteeing
streamlining of HR. To endure it is amazingly fundamental for an association to get the
modification in the earth and besides consistently set up their representatives to address the
troubles that will emphatically influence the association. In this way, association air ought to speak
to the reasoning and objectives of the individuals who join to make the association. The kind of
environment that an association looks for is needy upon the sort of people it has, the kind of
development, guidance and desires for people in it. The point with this examination is to choose
the consistent fundamental targets and execution norms for each activity.
We will concentrate here on parts of progress and utilization that are most proper to the subject of
guaranteeing that everyone has a similar picture of what execution is realized. The central purpose
of this review is to comprehend the possibility of human asset developmental practices and its
impact on worker satisfaction. The overview results revealed that the essential factors behind
delegate fulfillment are inadequate open doors for planning and headway, work disappointment.
The outcome demonstrated that half of the representatives did not want to look for the work
somewhere else.
The end is that the organization may make a move to improve the acknowledgment and info
process, give more chances to planning workers and give different advantages (cash related and
non-monetary)
5
CHAPTER 1
INTRODUCTION
HRD PRACTICES
HRD rehearses accept a fundamental occupation in the accomplishment of an association. The Human
Resource Development practices will propel agent fulfillment and ability to attract and hold the
overall public in the association. In India, an expert perspective to HRD began just in 1970, regardless
of the way that the HRD processe have existed somewhat in India earlier moreover. LARSEN and
TURBO was the main association to make thing plan and execute a particular HRD framework. Later
on the expert stance to HRD spreaded to the following association. The XLRI was the main
educational organization to setup an irrefutable focal point of HRD.
A national HRD Network has additionally been built up in 1985. Looking adjustments from HRD
framework, a few driving organizations have continued in making a different HRD division to
improve the board relations. The key target of HRD in the authoritative measurement is normally to
have battle and propelled delegate to guarantee managerial effectivenes and advancement of
association. HRD would almost certainly hold people and this would be the best approach to bring the
full scale changes.
HRD is generally stressed over structure up the aptitudes, information and endeavors of people and it
is people arranged thought. HRD is stressed over the improvement of HR in an association.
Improvement implies improving the current abilities of the human asset in the associations and
helping them to verify new limit required for the achievement of the corporate just as individual
objectives. This examination is an undertaking to basic explore the HRD routine concerning Chennai
with the Training and Advancement, Performance Appraisal, Employee duty, remunerate framework
and Employee Welfare.
6
1.1 REVIEW OF LITERATURE
"A Study of HRD In Selected Public Sector Undertaking In Maharashtra And Goa" recommended to
give transient trainings, assigning an official (getting ready and developement) as strong advance
towards HRD, a trustworthy introduction evaluation framework and issuing compensating letters to
incredible performer workers. Analyst had thought about just enrollment, choice, planning and agent
responsibility and execution examination. He centers around delegate counselings, etc and utilization
of PC in working of HRDeffectively.
Bansal, M.P. (2014) „HRD IN Public Enterprise‟. He made significance investigation of Human asset
developement in SAIL. The examination depends on field overview, individual round gathering and a
review of distributed book. The book contains thought investigation of Human asset developement, its
proces and extension, a chart of Human asset developement in open segment undertaking in India,
profile of Steel Authority India Ltd, the piece of HRD practiced in SAIL. Maker has given separated
Singh, I.P. (2011), in his article, "The Need for an attention on HRD for Workers", has communicated
that HRD for specialists is very differents in substance a from HRD for the director
staff. Also, different kinds of program may must be intended for laborers of different parts. These
program are getting ready, guiding, venture, welfare, nature of work life, quality circle, and grievance
managing. In the article, based on study he has taken, he saw that the association gave more centrality
to getting ready of specialists. Be that as it may, there were deficient with regards to offices for
laborers improvement. He infers that the line directors should be delicate to the issues of work or
7
worker and should grasp a lot of HRD activitiy forworkers.
uniform plan for enrollment in Western Maharashtra. He recommended that, promotion ought to be
given in Marathi paper, proficient guidance determination magistrate ought to be encircled and
proficient preparing based planning ought to be realized. The Researcher had talked about certain
parts of HRD, for example, enlistment, choice, planning, improvement, association progression,
associations arranged in the south west bit of Tamilnadu, that general HRD environment in the
pleasing area associations emitted an impression of being neither incredible nor horrible. The senior
representatives saw that the HRD air ought to be improved in the present centered condition. At the
point when all is said in done, the representatives demonstrated dismal temper towards the
HRD strategies and practices. The maker gives all in all finish of his investigation that the
improvement of human is a specific employable limit of work force office. Ultimately he says that we
can't set up the future for the general population to come, anyway we can set up the forefront for
Purang Pooja (2008) in the article titled as "Measurements of HRD Climate Enhancing Organizational
Commitment in Indian Organizations" measures the HRD air as far as different measurements like
help, progression orchestrating, getting ready, execution examination and employment headway and
8
its connection between the ten elements of HRD air and authoritative duty. The examination
propounds that the positive acknowledgment which further upgrades the presentation of
administrators.
M. Srimannarayana (2005) :
HRD air comprises of general HRD environment, OCTAPAC culture and HRD instruments. Order
astute examination prompts the end that OCTAPAC culture could easily compare to HRD systems
and general HRD condition. Planning and execution Appraisal had every one of the reserves of being
progressively grown-up practices instead of calling masterminding, prizes and laborer welfare
exercises. He construed that ordinary HRD condition was visit in the little trading units. The maker
recommended the units to introduce sensible delegate welfare program and reward frameworks to
In his book entitled "Fundamentals Of Human Resource Management And Industrial Relation" Text,
Cases and Games" tosses exhibitions on all H.R.D. sub frameworks in the 4 parts of the book-work,
getting ready and improvement, job masterminding and progression, delegate duty, quality control.
authoritative improvement and change, W.P.M., joint effort grumbling managing, pay and reward
framework
9
1.2 RESEARCHGAP
Based on my Literature, researchers have dealt with Human resource formative practices in
connection with organizational effectiveness, the board philosophy, Learning styles Therefore, my
findings suggest that there is a gap with regards to representative satisfaction.
1.3 RESEARCHQUESTIONS
2. What is the impact of HRD practices on worker satisfaction in HCL Info systems Pvt ltd.?
3. To give suggestions on increasing the satisfaction levels among employees using human resource
development practices.
10
Null Hypothesis(H0):
1.7 HYPOTHESIS
Alternate Hypothesis(H1):
1.6 RESEARCHMETHODOLOGY
Strategy is one of the primary aspects of each research. This explains how the research was led.
The research design for this study attempts to get a reasonable, complete and precise description of a
situation. Descriptive study is necessary when the research is interested in knowing the characteristic
of a specific gathering.
• Sample Size: 100 samples were gathered from the number of inhabitants in employees of
ltratech.
11
1.8.1 DATACOLLECTION
Data for this research was gathered both from essential and secondary sources.
1. Primary sources:
This consists of unique data accumulated for specific purpose. The technique used to get the required
2. Secondary Sources:
The various sources such as the organization manuals, ledgers are used to accumulate data with
respect to the organization and its employees. The administration journals, magazines and various
websites were alluded to gather data relating to writing survey and various books identified with
Human Resource Management are alluded for the above research work.
The data was investigated using simple statistical instrument like percentages, Anova Test. The data
was translated using various types of charts. As needs be, findings were summarized and proper
12
CHAPTER 2
DATA ANALYSIS
120
100
80
60
40 Respondents
20
0
On the job Off thejob Lectures Allthe TOTAL
training training above
1 2 3 4
INTERPRETATION: From the above table the result value depicts that 50% of
the Respondents take the on the job training method ,16% of respondents are
13
cormfotable with lecture method and 23% are cormfotable with all kind of
HRD practices
Organization?
s.no Educational respondents percentage
qualification
1 undergraduate 34 34
2 Post graduate 40 40
3 diploma 16 16
4 HSC 4 4
5 PUC 6 6
Total 100 100
Educational qualification
45
40
35
30
25
20
15
10
5
0 respondents
1 2 3 4 5
INTERPRETATION: From the above table the result esteem depicts that 42%
respondents are higly satisfactory, 32% are satisfactory, 14% respondents feel normal
and 12% respondents feel distisfactory
14
2. Does HRD practice helps to increase the motivation
dimension of employees ?
SATISFACTION LEVELS
120
100
80
60
40
20
0
Respondents
c. average
satisfactory
b. satisfactory
d.Disatisfactory
TOTAL
a. Highly
1 2 4 5
15
3. Does HRD practices helps to increase the motivation level
of employees?
1 YES 57 57
2 NO 43 43
YES, 57
TOTAL, 100
NO, 43
INTERPRETATIONS: From the above table the result esteem depicts that
57% respondents feel that HRD Practices increase the motivation
dimension of employees and 43% respondents feel that HRD practices
does not increase the motivation dimension of employees.
16
4. Does HRD practices enable employee more profitable?
1 YES 65 65
2 NO 35 35
PRODUCTIVITY
120
100
80
60
Respondents
40
20
0
YES NO TOTAL
1 2
INTERPRETATION: From the above table the result esteem depicts that 65% respondents feel
increasingly profitable and 35% of respondents does not feel progressively gainful.
17
4. Does HRD practices in organization increased the efficiency of both quality and amount of
products?
QUALITY PRODUCTS
120
100
80
60
40 Respondents
20
0
STRONGLY Agree Disagree Strongly TOTAL
AGREE disagree
1 2 4 5
5.
INTERPRETATION: From the above table the result esteem depicts that 36%
respondents strongly concur that HRD practices increased the profitability of both
quality and amount of products,42% of respondents agree,10% of respondents didn‟t
concur and 12% respondents strongly disagree
What are the age of the respondents and there offeredtraining programs?
1 25-30 42 42
2 31-35 32 32
3 36-40 26 26
18
AGE
120
100
80
60
40 RESPONDENTS
20
0
25-30 31-35 TOTAL
36-40
1 2 3 4
INTERPRETATION: From the above table the result esteem depicts that 42% of
respondents are of the age 25to30, 32% of respondents are of31to35 age and 26% of
respondents are of the age of36to40.
6. What is the sex of the responses and whether they are satisfied with the HRD
Practices done in theorganization?
1 Male 70 70
2 Female 30 30
19
GENDER
120
100
80
60
Respondents
40
20
0
Male Female TOTAL
1 2
INTERPRETATION: From the above table the result esteem depicts that 70%
of respondents are satisfied with the HRD Practices done in the organization
and 30% of respondents are not satisfied with the HRD Practices in the
organization.
20
120
100
80
60
40 Respondents
20
0
NOT AT ALL Rarely trueMostlytrue Almost TOTAL
always true
1 2 3 4
INTERPREATATION: From the above table the result esteem depicts that 42% of
respondents does not feel that senior executives helped subordinates in preparing
period,32% of respondents feel that senior officer helped them in the preparation and
4% of respondents feel that senior officer always helped them in the preparation.
1 YES 67 67
2 NO 33 33
21
Training duration
120
100
80
60
Respondents
40
20
0
YES NO TOTAL
1 2
INTERPRETATION: From the above table the result esteem depicts that 42% of
INTERPRETATION: From the above table the result esteem depicts that 67% of
respondents feel that preparation is of sufficient length and subject substance and 33%
of respondents feel that preparation is not of sufficient term and subject substance.
8. When execution criticism is given to employees they pay attention to it and use it
for advancement?
PERFORMANCE FEEDBACK
120
100
80
60
40 Respondants
20
0
Mostly trueRarelytrue Almost Notatall TOTAL
always true
1 2 3 4
22
INTERPRETATION: From the above table the result esteem depicts
that 43% of respondents feel that exhibition input is given by their
employe and they use it for improvement, 22% of respondents always
feel that presentation criticism is given by their worker. Furthermore,
4% of respondents don‟t feel that presentation criticism is given to
them.
1 YES 71 71
2 NO 29 29
employee participation
120
100
80
60
Respondents
40
20
0
YES NO TOTAL
1 2
INTERPRETATION: From the above table the result esteem depicts that71% of
respondents feel that organization participates in determing the preparation they need
and 29% of respondents does not feel that organization took an interest in deciding the
preparation the need.
23
8. When employees are sponsored for preparing they take itseriously and attempt to
gain from the programs theyattend?
1 YES 73 73
2 NO 29 29
TRAINING PROGRAM
120
100
80
60
Respondants
40
20
0
YES NO TOTAL
1 2
INTERPRETATION: from the above table the result esteem depicts that 73% of
respondents expense that they pay attention to for the preparation and gain from
them and 29% of respondents does not pay attention to for preparing and gain from
them.
24
2 sometimes 31 31
3 All time 22 22
4 most of times 4 4
ININTERPRETATION: from the above table the result esteem depicts that 43% of
respondents workhard are not increased in value by the management,31% of
respondents feel that sometimes the hardwork of employees are appreciated,22% of
respondents feel that every one of the times the employees hardwork are valued by
the administration and 4% of respondents feel that most of the times the employees
hardwork are valued by the administration.
1 Inadequate training 35 35
3 Talkative colleagues 18 18
25
PERFORMANCE WORK RATE
120
100
80
60
40
20 Respondents
0
Frequent Talkative workrate TOTAL
Inadequate meeting, colleagues is not
training calls affectedby
anything
1 2 3 4
INTERPRETATION: From the above table the result esteem depicts that 35%
of respondents expense that there work rate is influenced by deficient
preparing ,14% of respondents feel that there work rate is influenced by
continuous gathering calls,18% of respondents feel that there work rate is
influenced by garrulous colleagues and 33% of respondents feel that there
workrate is influenced by anything.
1 YES 66 66
2 NO 34 34
26
benifit plans
120
100
80
60
Respondents
40
20
0
YES NO TOTAL
1 2
INTERPRETATION: from the above table the result esteem depicts that 66% of
respondents intermittently guage representative satisfaction with the advantage plan in
terms of preparing and 34% of respondents occasionally donot guage there worker
satisfaction.
1 YES 56 56
2 NO 44 44
27
TRAINING SUPPORT
120
100
80
60
Respondents
40
20
0
YES NO TOTAL
1 2
INTERPRETATION: from the above table the esteem depicts that 56% of respondents
feels that there instructor offer help in their preparation time and 44% of respondents
feel that there instructor does not offer help at work at whatever point required.
28
INTERPRETATION: From the above table the result esteem depicts that
14% are from HR department,10% are from fund office ,38% are from IT
department.,5% are from sales department,10% respondents are from interior
review.
1 YES 52 52
2 NO 48 48
New technology
120
100
80
60
Respondents
40
20
0
YES NO TOTAL
1 2
29
INTERPRETATION: From the above table the result esteem depicts that 52% of
respondents feel that advertise changes are considered in assessing the preparation
needs and 48% of respondents don‟t feel the market changes to be considered in
30
Do you think you have had enough preparing to solvecustomer Issues?
1 YES 58 58
2 NO 42 42
INTERPRETATION: From the above table the result esteem depicts that 58%
of respondents feel they had enough preparing to solve customer issues and
42% of respondents don‟t feel they have enough preparing to solve customer
issues.
31
STATISTICALTOOLS
SIMPLE PERCENTAGEANALYSIS
FORMULA:
Number of respondents
Percentage of respondent= x 100
ANOVA TEST:
F= MSE/MST
32
MST=Mean sum of squares due to treatmentMSE=Mean sum of
preparing programs
Table 4.2.5
The above table shows that there is no significant association between age of the respondents and
their offered preparing programs [.774>0.05]. Henceforth, the determined esteem more prominent
than tablevalue.
Research hypothesis:
There is a significant association between age of the respondents and their offered preparing
programs.
Null hypothesis
There is no significant association between age of the respondents and their offered preparing
program.
33
Statistical test
Anova f test was used the above hypothesis.
Findings
The above table show that there is no significant association between age of the respondents and their
offered preparing programs [.774>0.05]. Thus, the determined esteem more noteworthy than table
esteem. So the research hypothesis rejected and the null hypothesis acknowledged.
Single direction ANOVA contrast between bureau of the respondents and their exhibition satisfaction
34
The above table shows that there is a significant distinction between bureau of the
respondents and their great execution is suitably remunerated [.002<0.05]. Thus, the
determined esteem less than tablevalue.
Research hypothesis:
There is a significant distinction between bureau of the respondent and their great
execution is suitably remunerate.
Null hypothesis
There is no significant distinction between branch of the respondents and their great
execution and efforts is suitably compensated.
Statistical test
Single direction ANOVA „f‟ test was used the above hypothesis.
Findings
The above table shows that there is a significant distinction between division of the
respondents and their great execution is suitably remunerated [.002<0.05]. Henceforth,
the determined esteem less than table esteem. So the research hypothesis acknowledged
and the null hypothesis rejected.
Table 4.3.6
35
UG (n=40) 1.20 .304 Not Significant
Diploma (n=16) 1.15 .437
HSC (n=4) 1.00 .000
PUC (n=26) 1.23 .420
2 Within Groups 14.745 115 .128
The above table shows that there is no significant distinction between instructive
capability of the respondent and their mindful of the present Human resource
improvement Practice [.369>0.05]. Henceforth, the determined esteem more prominent
than tablevalue.
Research hypothesis:
Null hypothesis
Statistical test
Single direction ANOVA „t‟ test was used the above hypothesis.
Findings
The above table shows that there is no significant distinction between instructive
capability of the respondents and their mindful of the present human resource
improvement practices [.329>0.05]. Thus, the determined esteem more prominent than
table esteem. So the research hypothesis rejected and the null hypothesis
acknowledged.
36
Df = 128
The above table shows that there is a significant distinction between sexual orientation of the
respondents and their mindful of Human resource approach [.070<0.05]. Henceforth, the determined
esteem less than table esteem.
Research hypothesis:
There is a significant contrast between sex of the respondents and their mindful of Human
resourcepolicy.
Null hypothesis
There is no significant contrast between sex of the respondents and their mindful of HR arrangement.
Statistical test
Findings
The above table shows that there is a significant contrast between sex of the respondents and their
mindful of Human resource arrangement [.070<0.05]. Consequently,
the determined esteem less than table esteem. So the research hypothesis acknowledged and the null
hypothesis rejected.
CHAPTER 3
37
Findings, suggestions and conclusion
3.1 FINDINGS
From the Demographic profile male respondents are 70% and female respondents are30%.
50% of respondents are given hands on preparing strategy and 16% of respondents are
radiated the job preparing technique ,11% of respondents are given address preparing and 23%
are given all the preparation methods.
The instructive capability of 34% respondents are undergraduate,40% of respondents are post
graduate ,16%of respondents are recognition, 4% of respondents.
42% of respondents feel that there organization provides ofhigh quality preparing methods
,32% of respondents feel satisfactory ,also, 12% of respondents feels dis satisfactory about the
nature of preparing given by there organization.
57% of respondents feels that there preparing strategy increases there motivation level and
43% of respondents feel that there preparing technique doesn‟t increase there
motivationlevels.
65% of respondents feel that the preparation methods makesmore profitable and 35% of
respondents donot feel that the preparation methods makes profitability
36% respondents strongly concur that HRD practices helped toincrease the efficiency of both
quality and amount of products,42% of respondents agree,10% of respondents didn‟t concur
and 12% respondents stronglydisagree
42% of respondents who offered are of the age 25-30, 32% of respondents are of the age 31-
35, and 26% of respondents are of the age 36-40.
22% of respondents feel that there senior executives in the organization look into there
subordinates and help them to realize there job, and 42% of respondents don‟t feel that there
senior official take intrest to help there subordinates to learn thejob.
71% of respondents feel that they partook in deciding the preparation they need and 22% feels
that there buckle down is valued by the administration.
3.2 SUGGESTIONS
38
1. The Organization should focus on mentor system intend to help employees in their
Training methods so that employees get satisfied and persuaded.
2. The Senior executives should help there subordinates in choosing the preparation they need
and moreover should them.
5. The organization should give the right affirmation for the contributions and task made by
employees. A versatile reward system should be gotten by organization to improve
employee motivation.
3.2 CONCLUSION
A Study was driven on the preparation methods provided for the employees of HCL INFO SYSTEM.
a. A larger piece of 79% of the employees was observed to be satisfied with the preparation
methods at HCL INFO SYSTEM. 3% were especially satisfied ,2% was fair in there opininon
and just 16% were dissatisfied with the Training methods .
b. The study shows that there is a clustering of respondents assessment in the satisfactory region
in regards to the dimension of getting ready methods. This reveals a bigger piece of
respondents are satisfied with the existing planning methods.
c. The administration may figure out how to change over them in to extremely satisfactory.
d. The few planning methods were dissatisfactory that was senior executives were not helping
subordinates in getting ready methods and the administration should take a necessary actions to
overcome this issue
e. Same sets of data from various sources are extraordinary. Since not every one of the data are
accessible from a single source, an endeavor has been made to standardize the data wherever
required, which is expected to keep up consistency all through theproject.
f. The total figures for various parameters are subject to exclusion or inclusion of various
constituent variables. Whiles incerse efforts are made to ensure the absence of mismatch, the
degree to which this should be possible is less.
g. One progressively significant restriction happened while leading questionnaire is that most of
the respondent had either missed it or numerous hadn’t returned it or many had not filled it
especially. So to determine real data becomes impossible based on those questionnaire
39
REFERENCES
CHAPTER 4
2 Bansal, M.P. (2014) „HRD IN Public Enterprises‟. He made an in-depth study of HRDin
SAIL
3 Singh, I.P. (2011), in his article, “The Need for a focus on HRD forWorkers”.
6 Purang Pooja (2008) in the article titled as “Dimensions of HRD Climate Enhancing
Organizational Commitment in Indian Organizations”.
7 Rao, P. Subba(2003):
In his book entitled “Essentials Of Human Resource Management And Industrial Relations
40
CHAPTER 5
BIBILOGRAPHY
BOOKS:
“HRD Missionary” by T.V. Rao
“Human Resource Climate” by Ashwathapa.
Journals:
MOTHER DAIRY SHETU 2009.
Websites:www
.hcl.comwww.cit
ehr.com
www.ask.comwww.wikipedia.com
41
CHAPTER 6
APPENDIX:QUESTIONNAIRES
1. What sort of HRD Practices is done in this organization? a.On the jobtraining.
a. undergraduate b postgraduate
c. diploma
d. Hsc
e. puc
b. Average c.Satisfactory
d.Disatisfactory
b.No
a. Yes
b. NO
a.Agree
42
b. Strongly concur c Disagree
d.strongly disagree
a. 25to30
b. 31to35
c. 36to40
a. Male
b. Female
a. Not atall
b. rarelytrue
c .Mostly obvious
a. Yes
b. No
11. When execution input is given to employees they pay attention to it and use it
fordevelopment?
a. Mostlttrue
b. Rarelytrue
43
c. almost alwaystrue
d. Not atall
12. Employees in the organization took part in deciding the trainingthey need?
a. Yes
b. No
13. When employees are sponsored for preparing they pay attention to it and attempt
to gain from the programs they visit?
a.Yes b.No
An Inedequate Training
b. Frequent meetingcalls
c. Talkativecollegues
16. Do you intermittently measure worker satisfaction with the advantage planin
terms of preparing
subordinates?
a. Yes b .No
17. Does your Instructor/coach give you support at work at whatever point Needed?
a.Yes
44
b.No
a. HR
b. finance
c. IT d.Sales
e. Internal review
g. Payroll
h. Purchase
19. Are New process, innovation and market changes are considered in assessing the
preparation needs?
a. Yes
b. No
20. Do you think you have had enough preparing to solve customer Issues?
a.Yes
b.No
45