Professional Documents
Culture Documents
Table of Contents
A Spirit of Wipro
B Chairman’s Message
C What is Code of Business Conduct and Ethics?
D How to use this Code?
E Applicability
F Where to Go for Help
G Duty to speak up
H Limitations to the Code of Business Conduct and Ethics
POLICIES
1 Policy on Business Relationships
2 Policy on Conflict of Interest
a. Employment of Relatives
b. Outside Employment
3 Controllership Policy
4 Policy on Insider Trading and Unfair Trade Practices in Securities Market
5 Policy on Intellectual Property
6 Policy on Free and Fair Competition/Anti-trust
7 Policy on Foreign Corrupt Practices Act
8 Policy on Electronic Resources
9 Privacy and Confidentiality Policy
10 Policy on Equal Employment Opportunity Policy, Employment Policy and
Prohibition of Harassment & Discrimination
11 Policy on Separation
12 Policy on Media and Advertisement
13 Policy on Environment, Health and Safety
14 Policy on Maintaining And Managing Records
15 Policy on Records on Legal Hold
16 Policy on Export Controls
17 Policy on Confidential Information
18 Policy on Selecting Suppliers
19 Policy on Lobbying
20 Policy on Government Contracts
21 Policy on Elimination of Child Labour
22 Policy on Anti-boycott
1
23 Policy on Freedom of Association
24 Policy on Abolition of Forced Labour.
25 General
26 Procedure for reporting concerns
27 Method to report or raise concerns
2
INTRODUCTION
A. SPIRIT OF WIPRO
.
The Spirit of Wipro* represents core values of Wipro. The three values
encapsulated in the Spirit of Wipro are:
Intensity to Win
Unyielding Integrity
• Delivering on commitments
• Honesty and fairness in action
B. CHAIRMAN’S MESSAGE
Spirit of Wipro is the essence of Wipro. Through its three Values - Intensity to
Win, Act with Sensitivity, and Unyielding Integrity - the Spirit of Wipro will guide
you through challenging situations and dilemmas, by serving as a beacon that
guides action. The Spirit is the touchstone of our ethics and behavior. As a
Wiproite, you have joined a culture where you are a custodian of this Spirit of
Wipro.
But Integrity has an even higher meaning: And that is a commitment to searching
for and acting on the truth. I know this is not easy, but this has to be the
endeavor. This is the path to “Unyielding Integrity”.
I believe that you have the maturity and integrity to make the right call when
faced with an ethical dilemma. This document seeks to serve two purposes. One,
to guide you through the seemingly tough choices you may be faced with in the
3
daily execution of your role. And two, to help create confidence in the minds of
our customers, investors, suppliers and the society at large with respect to our
dependability and sincerity.
Azim Premji
4
C. WHAT IS CODE OF BUSINESS CONDUCT AND ETHICS (“COBC”)
Integrity is telling oneself the truth and honesty is telling the truth to other people.
COBC is designed to help employees recognize and deal with ethical issues in
their work. Wipro’s policy is to comply with all applicable laws and regulations,
being committed to conducting business in an ethical manner and acting with
integrity in dealing with our customers, suppliers, partners, competitors,
employees and its other stakeholders.
Consider this COBC as a guide to help whenever you have a question about
ethics or if you are faced with an ethical dilemma. COBC may not address all
the situations which employees may encounter in their day-to-day work. It is also
not always easy to determine the ethical or “right” thing to do in a particular
situation. Sometimes, because of the highly complex rules and regulations that
govern the way you do business, a decision is not clear-cut. You are
encouraged to exercise good judgement in your decision-making and when in
doubt, feel free to approach your supervisor or Talent Engagement &
Development or Human Resources or other designated persons mentioned in
COBC for proper guidance.
E. APPLICABILITY
Wipro requires its suppliers, service providers, agents, channel partners (dealers,
distributors and others) to conduct their businesses in a legal and ethical manner.
To support the requirement for complete and accurate financial records and
reporting, Wipro’s Principal and Financial Officers have an additional Code of
Conduct apart from the COBC.
5
All employees must abide by the COBC and take up annual certification, which
enhances their understanding of the COBC. Employees are encouraged to ask
questions, seek guidance, report suspected violations, and express concerns
regarding compliance with the COBC and the related procedures.
All new hires must undergo COBC training as part of their induction programs
and it is also important for them to electronically confirm having read and
understood before beginning their work. If any employee has concerns regarding
electronic confirmation they are advised to discuss their concerns with their
Supervisor/HR Manager. In any case, employees must follow and abide by the
COBCE even if they fail to confirm.
• Supervisor
• Supervisor’s supervisor
• Business unit lawyer
• Business unit Talent Engagement & Development(TED)/HR Manager
• Ombudsperson
G. DUTY TO SPEAK UP
• Employees are unsure about the proper course of action and need advice.
• Employees believe that someone acting on behalf of Wipro is doing — or
may do — something that violates the law or Wipro’s compliance and
integrity standards.
• Employees believe that they may have been involved in a possible
misconduct.
6
H. OVERRIDING EFFECT OF COBCE
COBCE is, at places, more restrictive than the applicable laws and regulations,
and employees are required to abide by the COBC even when it imposes
requirements that go beyond legal obligations. If employees are uncertain of the
applicable legal requirements or if they believe that they are subject to conflicting
legal obligations, they must bring the matter to the attention of the HR Manager
or Compliance & Legal team immediately.
7
THE POLICIES
Wipro will only obtain and conduct business legally and ethically. The quality of
our products and the efficiency of our services at the most competitive prices are
our greatest tools in marketing our business. Profits do not justify unfair/
unethical business tactics. Employees must uphold the highest standards of
integrity in all third party dealings. The world today is moving towards ethical
business strategies, whether it is Wipro’s customers, investors, suppliers,
employees or any other stakeholder, everyone is looking for dependability and
protection of their interests. Hence, honesty is not only the best policy but it is the
best and everlasting business policy.
No person to whom the COBCE applies must give, offer, promise to offer, or
authorize the offer, directly or indirectly (proxy bribing), anything of value (such
as money, shares, goods or service) to government officials, customers, potential
customers, foreign officials including officials of any public international
organisations which could be regarded as influencing any business decision or to
obtain improper advantage. Business courtesy such as Gifts or Entertainment
shall not be offered by Wipro employees that could be regarded as influencing
any business decision, or creating appearance of misconduct. Wipro shall not
involve itself or tolerate any business practice which is not in line with the Policy
on Business Relationships.
8
GIVING GIFTS
Exceptions:
Extra care and caution needs to be taken when dealing with Government
Officials. No Gifts or other benefits including Entertainment shall be offered to
Government Officials which could be considered as influencing any business
decision or to obtain improper advantage.
Exceptions:
Note: Giving any gifts that could influence or could reasonably give the appearance of
influencing Wipro’s business relationship with or having a potential conflict of interest is
prohibited.
Employees are required to report correctly in their expense reports, all expenses
for any Gifts given or Entertainment provided as part of any normal and
acceptable business practice in the course of their employment, and must
accurately state the purpose for the expenditure.
Any agents acting on Wipro’s behalf must also never give a Gift of any kind to
anyone doing business with Wipro or seeking to do business with Wipro that is
not within the Acceptable Limit. Third party suppliers and consultants are also
expected to follow this Policy in letter and spirit and not indulge in any “proxy
bribing”.
9
For a better understanding of the category of Giving and Receiving Gifts
under the policy, we have further classified this into three categories:
a. Usually OK
b. Always Wrong
c. Always Ask/ Always Hand Over
GIVING GIFTS
USUALLY OK ALWAYS WRONG ALWAYS ASK
Examples of what is Examples of what is Examples of when you
generally generally always wrong: must always ask:
acceptable/usually OK and
does not require approval:
• Giving any Gift of cash • Cases that do not fall
• Giving Gifts or or cash equivalent (gift into the first two
Business vouchers, gift cheques categories: Eg: Giving
Amenities/Entertainme etc.) promotional items in
nt of value up to the • Using your own money excess of the
Acceptable Limit. or resources to pay for Acceptable Limit.
• Other reasonable and Gifts or Business .
Customary Gifts and Amenities/Entertainme Employees need to get prior
Entertainment within nt for a customer, approval from their immediate
the Acceptable Limit vendor or supplier supervisor before giving such
• Giving promotional Gifts or Entertainment.
items within the above Upon receipt of prior
value, such as pens, approval, employees are
diaries and calendars requested to disclose offering
and other Wipro logo- of any such Gifts or
ware. Entertainment which is above
the Acceptable Limit in the
Gift Disclosure Tracker.
RECEIVING GIFTS
USUALLY OK ALWAYS WRONG ALWAYS HAND OVER
Examples of what is Examples of what is Examples of when you
generally generally always wrong must always hand over the
acceptable/usually OK and include; gifts, include;
does not require approval
include; • Receiving any Gift of • In case of anything
cash or cash that does not fall into
• Receiving Gifts of upto equivalent (gift the first two
Acceptable Limit. vouchers, gift categories: Eg. Items
• Receiving Customary cheques, etc) having a value in
Gifts and • Accept or request excess of the
Entertainment when it anything as a “quid pro Acceptable Limit.
is customarily offered quo” or as part of an
10
to a Group including agreement to do Offer of tickets for special
you. anything in return for events like sports matches,
• Discounts or bonus the gift or shows, entry to restricted
programs (like entertainment. areas (where these usually
frequent flier, credit have a value of more than the
card points) offered by Acceptable Limit) – by a
transportation person or Corporation with
companies, hotels, whom you have a business
resorts or holiday association or potential to buy
homes which are services.
offered to travelers On receiving the gift,
and guests generally. employee must update the
• Mementos for Gifts Disclosure Tracker and
participating in a follow the process.
conference as a guest
speaker or attendees
upto Acceptable Limit.
• Awards, rewards by
customers given
based on employee’s
performance and work
recognition of any
value.
• Sweets, chocolates
and other perishables.
In case the value is
less than the
Acceptable Limit,
employee can use it as
he desires. But if the
value is above the
Acceptable Limit, it is
advisable that these
be accepted and
distributed among
team members or
colleagues in office.
(Except wine which
may not be distributed
in the office but
otherwise).
An employee may accept Gifts up to the Acceptable Limit per source per
occasion, so long as the aggregate market value of the Gifts received (under this
rule) from one source does not exceed the Acceptable Limit in a calendar year.
11
Buying down
If an employee is offered a Gift that has a value over Acceptable Limit, he/she
shall not “buy the gift down” to the Acceptable Limit. For example, if you are
offered a ticket in excess of the Acceptable Limit to watch a game, you must not
pay $15 to whoever is offering the ticket, and then accept the ticket under the
Acceptable Limit.
If you are about to offer any Gift or Entertainment falling under the category of
‘Always Ask’, you are required to follow the prior approval process for the offer of
such Gift or Entertainment, which needs to be obtained from your immediate
Supervisor and thereafter also disclose the offer of such Gift or Entertainment in
the Gifts Disclosure Tracker.
If you are about to receive or have received any Gift or Entertainment or have
been offered a Gift or Entertainment falling under the category of ‘Always Hand
Over’, you are required to disclose the receipt of such Gift in the Gifts Disclosure
Tracker.
12
Any employee involved in any of the above types of relationships or situations
must immediately and fully disclose the relevant circumstances to his or her
supervisor for a determination as to whether or not an actual or potential conflict
exists.
Employees at Wipro must devote their full attention to the business interests of
Wipro. Employees are not allowed to engage in any activity that interferes with
their performance or responsibilities to Wipro or is otherwise in conflict with or
prejudicial to the interests of Wipro. It is a conflict of interest to serve as a director
of any company that competes with Wipro. Although an employee may serve as
a director of a Wipro supplier, customer, developer, or other business partner,
our policy requires that one must first obtain approval from Wipro’s Compliance &
Legal team before accepting a directorship.
13
2a. Employment of Relatives
It is not the intent of Wipro to restrict the activities of employees on their own
time. A policy on outside employment is deemed necessary to prevent conflicts
of interest, consistent with applicable state law. Therefore, every employee of
Wipro shall not work for either a competitor or supplier of Wipro. Employees
shall not engage in any outside employment, including any self employment or
independent contracting activities that might conflict with scheduled hours,
overtime hours (when required), or the proper performance of their job functions
for Wipro, including emergency work, or otherwise restrict employees to respond
to the needs of Wipro or its clients. In no event shall any employee actively
14
engage in self employment or independent contracting activities in competition
with Wipro.
Similarly, weekend work by employees for remuneration may also fall foul of the
conflict and needs prior approval after examining the matter. Approval shall be
obtained from Supervisor and followed by an email with cc to Legal Counsel or
TED/HR Head of Business.
3. CONTROLLERSHIP POLICY
Wipro’s responsibility to its shareholders and the investing public require that all
transactions be fully and accurately recorded in Wipro's books and records in
compliance with all applicable laws. False or misleading entries, unrecorded
funds or assets, or payments without appropriate supporting documentation and
approval are strictly prohibited and violate Wipro policy and the law. Additionally,
all documentation supporting a transaction shall fully and accurately describe the
nature of the transaction. Inaccurate records can harm Wipro in many ways,
including, weakening the effectiveness of our internal controls.
15
about Wipro. It also involves disclosing any unpublished price sensitive
information about Wipro to others who could subscribe or buy or sell Wipro’s
securities.
Insider trading invokes severe civil and criminal penalties not only on the insider
but also on Wipro in certain circumstances under Federal Securities Statutes of
the United States of America (U.S.) as well as the Regulations issued in India
under the Securities and Exchange Board of India (SEBI) Act, 1992. “Price
sensitive information” is information which relates directly or indirectly to a
company and which if published is likely to materially affect the price of securities
of a company. It is important to note that both positive and negative information
could be price sensitive. Employees are encouraged to follow the Code for
Prevention of Insider Trading at all times for compliance and this Code is
available in Wipro’s intranet site.
Wipro prohibits the following actions by employees who are covered under
Wipro’s internal Code for Prevention of Insider Trading;
The Company as well as all Insiders must strictly comply with the following
guidelines for preservation of Price Sensitive Information;
16
c. Price Sensitive Information must be handled only on a “need to know”
basis.
d. Price Sensitive Information must be disclosed only to those within the
Company;
i. who needs such information to discharge their duty
ii. whose possession of such information will not give rise to a conflict
of interest or appear of misuse of information
e. All Price Sensitive Information directly received by an Insider should
immediately be reported to the head of department.
f. File containing confidential information shall be kept secure.
g. All computer files must have adequate security of ‘login’ and ‘password’,
etc.
All Insiders who do not possess Price Sensitive Information and who intend
dealing in the Securities of the Company which cumulatively and in the
aggregate has a market value exceeding the limit, as prescribed in the
Company’s Internal Code for Prevention of Insider Trading, during the period of
an Open Trading Window, shall be required to obtain Pre-clearance of the
transaction.
Employees who are covered under Wipro’s internal code for Prevention of Insider
Trading shall comply with the policy for preservation of price sensitive information
as well as the code for corporate disclosure practices and make mandatory
disclosures to Wipro regarding their shareholding, holding, interest and dealing in
the securities of Wipro. Employees are requested to refer for specific details in
the Internal Code for Prevention of Insider Trading.
17
“Applying Thought” is more than just a byline. Wipro’s employees shall adhere to
it by constantly innovating on processes, products, systems etc. All employees
have an utmost obligation to themselves to identify and protect the intellectual
properties, trade secrets and other confidential information owned by Wipro and
it’s customers or associates because it is critical to our success.
All employees are responsible for complying with the requirements of software
copyright licenses related to software packages used in fulfilling job
requirements.
Wipro shall compete only in an ethical and legitimate manner and prohibits all
actions that are anti-competitive or otherwise contrary to laws that govern
competitive practices in the marketplace. As Wipro’s business interests are
spread across the world, Wipro may be subject to competition laws of various
jurisdictions and all employees shall comply with the same. Most countries have
18
well-developed bodies of law designed to encourage and protect free and fair
competition. Wipro is committed to adhering to these laws both in letter and spirit.
These laws often regulate Wipro's relationships with its distributors, resellers,
dealers and customers.
Wipro shall sell its products and services on their own merits and not disparage
with competitor’s products or services. Wipro and its employees shall not
conduct themselves in such a manner that is perceived as Industrial espionage
or commercial bribery, “fixing” or “rigging” bids on any competitive sales or
purchases. Wipro and its employees shall not denigrate competitors and their
19
products, and only with care and prudence, make fair and factually based
comparisons on attributes such as price and performance.
Employees are advised to consult the Legal Counsel when entering into joint
ventures, marketing and distributorship agreements, bundling of goods and
services, acquiring a new product, technology, brand or business.
To ensure that Wipro complies fully with these laws, each of us shall have a
basic knowledge of them and shall involve our Legal Department early on, when
questionable situations arise.
The anti-bribery provisions of the FCPA make it unlawful for a U.S. person, to
make a corrupt payment to a foreign official for the purpose of obtaining or
retaining business for or with, or directing business to any person. Since 1998,
they also apply to foreign firms and persons who take any act in furtherance of
such a corrupt payment within the territory of the U.S.
The FCPA applies to any individual, firm, officer, director, employee or agent of a
firm and any stockholder acting on behalf of a company.
Under the FCPA, the US jurisdiction over corrupt payments to foreign officials
depends upon whether the violator is an “Issuer” or “domestic concern” or a
foreign national or business.
20
“Domestic concern” is any individual who is a citizen, national or resident of the
U.S. or any corporation, partnership, association, joint-stock company, business
trust, unincorporated organization, or sole proprietorship with its principal place of
business in U.S.
FCPA prohibits paying, offering, promising to pay (or authorizing to pay) money
or anything of value to foreign officials, political parties, political officials or any
candidate for foreign political office with the intent of:
Any payments made in order to assist the firm in obtaining or retaining business
or directing business to any other person will fall foul of this law.
It is to be noted that:
(i) the terms dealing with obtaining or retaining business are interpreted
broadly by the Department of Justice;
(ii) the business to be obtained or retained does not need to be with a
foreign government or foreign government body; and
(iii) an offer or promise to make a corrupt payment can constitute a
violation of this statute; the focus is on intent or purpose of the offer or
payment rather than what actually happens after that.
iv) Exception
There are exceptions to the above for “facilitating payments” to expedite a routine
administrative action to which a person is otherwise entitled. It is important for
21
employees to understand the difference between a bribe and facilitating
payment.
v) Sanctions
Other than the penalties which may be imposed (as set forth above), there are
several other liabilities that may be faced by a company violating the FCPA,
including:
a. Facing a private cause of action for treble damages under the
Racketeer Influenced and Corrupt Organizations Act (RICO);
b. Being barred from doing business with the Federal government.
(An Indictment alone can lead to suspension of the right to do
business with the government); and
c. Other legal actions: e.g. federal prosecutions under state
commercial bribery statutes, being ruled ineligible to receive export
licenses, and being suspended or barred by the SEC.
Employees are required to obtain the opinion of the Legal Department before
taking any actions which may be reasonably considered to be in breach of this
statute.
22
8. POLICY ON ELECTRONIC RESOURCES USAGE
The purpose of this policy is to make sure that employees utilize electronic
communication devices in a legal, ethical and appropriate manner. This policy
also addresses Wipro’s responsibilities and concerns regarding the proper use of
all electronic communications devices within Wipro including computers, email,
internet connections and intranet and any other public or private networks, voice
mail, video conferencing, facsimiles, telephones, etc.
Electronic resources form the backbone of Wipro and hence norms for their
usage are very important. Employees shall ensure that they use only licensed
software and take regular back-ups of all important data. Wipro reserves the
right to access and monitor all messages and files on its system, including
information regarding employee internet use, as and when deemed necessary
and appropriate.
23
employee must write to mailadmin@wipro.com to dot-forward his/her wipro.com
mail to the client provided e-mail address.
24
such confidential information may diminish Wipro’s rights to such information,
provide implied rights to others without our knowledge. Employees ensure that
they disclose confidential information only to those persons who are authorized
to receive such information and that too only on a need-to-know basis.
Employees shall ensure necessary confidentiality agreements are in place prior
to sharing or disclosing any confidential information with a third party.
All employees shall ensure that the concepts of equal employment opportunity
and non-discrimination are well understood, abided by and carried out by
everyone. Any employee with questions or concerns about any type of
discrimination in the workplace is encouraged to bring the issue to the attention
of his / her immediate supervisor or the head of the concerned business unit.
25
behavior where the purpose or effect is to create an offensive, hostile or
intimidating environment. Wipro endeavors to ensure a congenial environment
where employees can work without any inhibition and contribute their best
without fear or favour. Any employee who engages in such prohibited conduct
will be subject to disciplinary action.
Employees shall refrain from taking discriminatory actions or decisions which are
contrary to the letter or spirit of COBC.
In addition, the Company will not tolerate sexual harassment by or against third
parties on the Company’s premises.
Employees are encouraged to raise concerns internally and at a high level and to
disclose information, which the individual believes shows impropriety, abuse or
wrongdoing.
26
1. Quid Pro quo sexual harassment is defined as sexual advances, requests for
sexual favors, and/or verbal or physical conduct of a sexual nature when
submission to such conduct is either explicitly or implicitly:
a. a condition for advancement
b. a factor in performance evaluation
c. a condition for receiving any benefit given by the Company
27
Breaches of Company’s equal opportunities policy and procedures will result in
Company’s disciplinary procedure being invoked against the individuals
responsible or involved.
Employees will retire from the services of Wipro on completion of 58 years of age
or in accordance with the law for the time being in force in the country of
employment. In India, the retirement age is 60 years in case of a person engaged
in the management category prior to January 1, 1967 or promoted to
management category prior to June 1, 1975. Employee will retire on the last day
of the month in which he/she attains the age of retirement as above. Employees
leaving Wipro other than on normal retirement are required to serve a notice to
Wipro for the period specified in their employment contract or as applicable to
their class. The Human Resource representative or any other manager, who is
requested to do it, shall conduct a structured exit interview in the week prior to
employee’s final settlement. The finding at the interview is to be recorded and
filed in the employee’s folder.
Employees shall not be eligible to take any leave or sponsorship for training and
development programs and trade fairs is during the notice period. However,
leave based on merits and within reasonable limit may be provided, subject to
eligibility, by appropriate authority.
Any employee may be terminated from service for grave misconduct, illegal
activities or integrity lapse by the appropriate authority after an enquiry
conducted in accordance with principles of natural justice.
To facilitate the achievement of our vision, apart from achieving our business
plans, it is necessary to communicate our achievements and plans in the most
28
effective manner through the media to our investors, customers, both, existing
and potential, and to the community at large in which Wipro operates. This policy
is important not only from the context of evolving and maintaining an effective
relationship with the media but also for legally safeguarding the information
released to the media. Securities laws require fair public disclosure of information
concerning publicly-traded companies, such as Wipro, with serious penalties for
companies and individuals who violate these requirements. Indian and US Stock
Exchange Listing Agreements also govern the transmission of information about
Wipro to outside parties.
29
life. There is a direct impact on the environment through our daily consumption
needs of natural resources via energy, water & other inputs in our process.
Wipro recognizes its responsibility as a global citizen to assess and minimize the
impact of its business activities to reduce environmental impact and protecting
eco-systems upon which all life depends, while advancing economic
development.
Eco policies not only indicate positive environmental stewardship, but also
present business opportunities such as innovative products and investments in
sustainable forestry and renewable energy.
The purpose of this policy is to set forth and convey Wipro's business and legal
requirements in managing records, including all recorded information regardless
of medium or characteristics. Records include paper documents, CDs, computer
30
hard disks, email, floppy disks, microfiche, microfilm or all other media. Wipro is
required by the central, local, state, federal, foreign and other applicable laws,
rules and regulations, to retain certain records and to follow specific guidelines in
managing its records. Civil and criminal penalties for failure to comply with such
guidelines can be severe for employees, agents, contractors and Wipro, and
failure to comply with such guidelines may subject the employee, agent or
contractor to disciplinary action, up to and including termination of employment or
business relationship at Wipro's sole discretion.
31
trade secret and copyright laws. Employees shall never accept information
offered by a third party that is represented as confidential, or which appears from
the context or circumstances to be confidential, unless an appropriate
nondisclosure agreement has been signed with the party offering the information.
Employees shall be aware of guidelines concerning third-party confidential
information.
The Legal Department can provide nondisclosure agreements to fit any particular
situation, and will coordinate appropriate execution of such agreements on behalf
of Wipro. Even after a nondisclosure agreement is in place, employees shall
accept only the information necessary to accomplish the purpose of receiving it,
such as a decision on whether to proceed to negotiate a deal. If more detailed or
extensive confidential information is offered and it is not necessary, for
employee’s immediate purposes, it shall be refused.
ii) Need-to-Know.
Once a third party's confidential information has been disclosed to Wipro, Wipro
and its employees have an obligation to abide by the terms of the relevant
nondisclosure agreement and limit its use to the specific purpose for which it was
disclosed and to disseminate it only to other Wipro employees with a need to
know the information.
32
former employees of competitors, it recognizes and respects the obligations of
those employees not to use or disclose the confidential information of their
former employers. Wipro does not encourage any comparison to any of its
competitors that are not substantiated or accurate and is misleading. Certain
countries prohibit comparative advertising. It is important to take extra care when
dealing with competitors. It is inevitable that the employees and competitors will
from time to time, meet, talk and attend the same industry or association
meetings. Many of these contacts are perfectly acceptable as long as established
procedures are followed. Acceptable contacts include; sales to other companies
in our industry and purchases from them; approved participation in joint bids; and
attendance at business shows, standard organization and trade associations. In
all contacts with competitors, do not discuss pricing policy, contract terms, costs,
inventories, marketing and products plans, surveys and studies and other
proprietary and confidential information. Discussion of these subjects or
collaboration on them with competitors can be illegal. In summary, employees
shall disassociate themselves and Wipro from participation in any possible illegal
activity with competitors; confine communication to what is clearly legal and
proper.
33
Examples of lobbying activities
The list is not exhaustive but it is intended to provide general, practical guidance.
Lobbying activities include oral, written or electronic communications to a
government official or government employee regarding:
(i) A speech, article, publication or other material that is distributed and made
available to the public through a medium of mass communication; or
(ii) Request for a meeting, a request for the status of an action, attending a
meeting upon a request of an administrative body, or other similar
administrative request; and
Wipro's policy is to comply fully with all applicable laws and regulations that apply
to government contracting. It is also necessary to strictly adhere to all terms and
conditions of any contract with central, local, state, federal, foreign or other
applicable governments. Wipro's Legal Department shall review and approve all
contracts with any government entity.
34
of legitimate workplace apprenticeship, internship and other similar programs that
comply with all laws and regulations applicable to such programs.
Anti-boycott requests include but shall not be limited to prohibiting from engaging
in:
Examples of Anti-Boycott
Below are examples of anti-boycott activities. The list is not exhaustive but it is
intended to provide general, practical guidance.
"Invoices must be endorsed with a certificate of origin stating that goods are not
of Israeli origin, do not contain any Israeli material, and are not shipped from any
Israeli port."
(ii) Contracts
"Vendor shall comply with the Israel boycott laws in performing their contractual
obligations."
35
"No produced commodity shall be eligible for financing if such commodity
contains any component or components that were imported into the producing
country from Israel and countries not eligible to trade with the People's Republic
of Bangladesh. Suppliers/bidders that are not blacklisted by the Arab boycott of
Israel will be allowed to participate in this bid."
(iv) Tender
Wipro respects the legal rights of its employees to form and join or to refrain from
joining trade unions as guaranteed under the applicable legislations. It is Wipro’s
expectation that its suppliers would also do the same. Wipro always encourages
and promotes favorable employment conditions to promote positive relationships
between employees and managers, to facilitate employee communications, and
to support employee development.
25. GENERAL
i) Waivers
Any waiver of any provision of this COBC for a member of Wipro’s Board of
Directors or an executive officer must be approved in writing by Wipro’s Board of
Directors and promptly disclosed. Any waiver of any provision of this COBC with
respect to any other employee, agent or contractor must be approved in writing
by Wipro’s General Legal Counsel.
ii) Complaints
a. Anonymous complaints
36
b. Good faith complaints
Every employee has a duty to read and understand the policies, raise queries
and report any violation of policies. If an employee makes an allegation in good
faith, which is not confirmed by subsequent investigation, no action will be taken
against that employee. In raising the Concern the employee shall exercise due
care to ensure the accuracy of the information.
The employee making the disclosure of Concern as well as any of the persons to
whom the Concern has been disclosed or any of the persons who will be
investigating or deciding on the investigation, shall not make public the Concern
disclosed except with the prior written permission of the Audit Committee.
However, this restriction shall not be applicable if any employee is called upon to
disclose this issue by any judicial process and in accordance with the laws of
land.
Wipro will take appropriate disciplinary action against any employee, agent,
contractor or consultant whose actions are found to violate these policies or any
other policies of Wipro. Disciplinary actions may include immediate termination of
employment or business relationship at Wipro's sole discretion. Where Wipro has
suffered a loss, it may pursue remedies available to it in law, against the
individuals or entities responsible. Where laws have been violated, Wipro will
cooperate fully with the appropriate authorities.
v) Retaliatory acts
37
an involuntary reassignment to a position with demonstrably less responsibility or
status as compared to the one held prior to the reassignment; or an unfavorable
change in the general terms and conditions of employment.
vi) Accountability
The Board of Directors shall oversee Wipro’s adherence to ethical and legal
standards. All employees including the finance people and the members of the
Board of Directors shall undertake to stop or prevent actions that could harm
customers, the system or reputation of Wipro and to report such actions as soon
as they occur.
38
They are:
Process A:
a. An Employee's Supervisor or
b. Supervisor’s Suprvisor or
c. Human Resources Head of the local office of the Business Unit;
d. Any member of Senior Management;
e. The Chief Legal Officer of the BU and/or
f. The Company’s Ombudsprocess
g. The Hotline
Concerns raised to the above mentioned people can be either decided by them
or they could decide whether the issue is a query or a Concern. If the issue is a
query then the matter would be forwarded to the
policy.clearinghouse@wipro.com and if the issue does not relate to sexual
harassment then forward the issue to the Ombudsperson. If the issue deals with
sexual harassment then the same would be sent to the Prevention of Sexual
Harassment Committee (PSHC).
Process B
a. Ombudsperson
b. PSHC.
Process C
Audit Committee.
Concerns can be raised directly to the Audit Committee. Mails could be sent to
audit.committee@wipro.com. Here again the Audit Committee may decide the
issue or decide if it is a query. If a query then the matter would be sent to the
policy.clearinghouse@wipro.com. If a sexual harassment case then the Audit
Committee would forward the Concern to the PSHC. If the matter in hand is
based on general harassment it shall decide the matter.
39
DISCLAIMERS:
DISCIPLINARY ACTION/TERMINATION:
40
ANNEXURE A
OMBUDS TEAM:
Alexis Samuel Corporate, Functions alexis.samuel@wipro.com
RCTG, MFG & HLS, E&U,
Subbarao Tangirala Service Lines & Europe subbarao.tangirala@wipro.com
Finance, TMT, Japan, CTO,
S Mohan Rao CIO mohan.srao@wipro.com
Timothy Matlack Americas Geography timothy.matlack@wipro.com
Alok Jain Wipro BPO Alok.Jain@wipro.com
Raghavendra Prakash S Wipro Infotech prakash.srp@wipro.com
Wipro Consumer Care &
Krishna R Kulkarni Lighting kulkarni.krishna@wipro.com
Wipro Infrastructure
Sunil Rajagopalan Engineering sunil.rajagopalan@wipro.com
Suchitra Babu Ombuds Administration suchitra.babu@wipro.com
41