eastsussex.gov.

uk

Parking in East Sussex

Annual Report
January 2009
 PARKING IN EAST SUSSEX

ANNUAL REPORT

Index

Overview Conflicting attitudes to parking

1 What benefits do parking controls bring? Page 2

2 Leading the way in transparency Page 3

and fairness
3 Challenges, opportunities and initiatives Page 6

4 The future Page 6

5 Financial and operational analysis Page 7

Appendix A Operational statistics

Appendix B Items funded from parking surplus

 1

OVERVIEW
Matthew Lock
Lead Member for Transport & Environment
East Sussex County Council

CONFLICTING ATTITUDES TO PARKING

Market research amongst East Sussex residents found that parking was the most often cited
transport problem. Most of us have a “love-hate” relationship with parking. Urban myths abound
about hearses being ticketed and all parking attendants being on commission. Nobody likes to
pay to park, even less to receive a parking ticket and many of us expect an indulgent blind eye to
be turned if, occasionally, we park on a yellow line while we pop in to a shop for a few minutes.

On the other hand, we complain if we cannot find a convenient place to park close to the shop we
want to visit. If we are delayed in our car or if our bus doesn’t arrive because someone has
parked illegally (perhaps while they have popped into a shop for a few minutes!) we bemoan the
lack of enforcement. If an emergency vehicle could not get through we would be outraged. If we
and our neighbours cannot park close to our homes because most of the spaces are taken up by
commuters we expect something to be done. We may also recognise that, unless public
transport can run more reliably and walking and cycling can be made more attractive, we will
never get away from dependence on the private car.

Councillor Matthew Lock

 2

1. WHAT BENEFITS DO PARKING CONTROLS BRING?

1. 1 Balancing Freedoms

Parking controls and enforcement will always be a balance between restricting the freedom of
some in order to protect or enhance the freedom of others and that is a difficult balance to
achieve. We aim to introduce controls and to undertake enforcement sensitively and in the best
interest of those most directly affected – the motorist, the commercial driver and residents and
businesses in the streets concerned.

1.2 Improving Transport and Reducing Environmental Impact

The effective control of parking is a crucial element of the County Council’s wider strategy to
improve transport and reduce damage to the environment as set out in our Local Transport
Plan 1 . Those areas in which parking controls have been introduced are already experiencing the
benefits.

In Lewes Town, the upward trend in traffic has actually been reversed and traffic has fallen to
pre-2001 levels (figure 1). Crucially, this has been achieved without deterring motorists from
visiting the town: in fact 12% more people are parking in town centre car parks than before. The
reduction in traffic levels is primarily because people no longer pointlessly drive around and
around looking for somewhere to park.

In Hastings (figure 2), the upward trend in traffic levels has been slowed and bus patronage has
increased by 18% over the last four years. Effective parking enforcement has been a decisive
factor.

Figure 1 Traffic Growth in Lewes Town

380,000

370,000
Vehicle Kilometres

360,000

350,000

340,000

330,000

320,000
2002/03 2004/05 2006/07 2008/09 2010/11

Actual Expected trend

1
http://www.eastsussex.gov.uk/roadsandtransport/localtransportplan/ltp2/downloadltp2.htm
 3

Figure 2 Traffic Growth in Bexhill/Hastings

620,000
Vehicle Kilometres
600,000

580,000

560,000

540,000

520,000

500,000
2002/03 2004/05 2006/07 2008/09 2010/11

Actual Expected trend

1.3 Reinvesting Parking Surpluses

All surplus income from parking on the highway is reinvested in local transport in the areas in
which the charges are levied. To date, in Hastings, Eastbourne and Lewes, a total of over £1.5
million has been invested in pedestrian crossings, support for bus services and maintenance of
real time bus information systems and a range of other improvements. Details are given in
Appendix B.

2. LEADING THE WAY IN TRANSPARENCY AND FAIRNESS

2.1 Open about Information

In East Sussex we aim to operate our parking schemes transparently and we were commended
by the independent National Parking Adjudication Service (now Traffic Penalty Tribunal) 2 as the
first authority in the country to publish an annual report.

With the exception of a few matters which we need to keep confidential for reasons of security, to
prevent fraud or abuse of the system or to ensure that contractors compete fairly, all information
about the schemes is publicly available, much of it in this annual report.

2.2 Open about Policies

We have developed detailed rules to help us to apply the scheme fairly and consistently. These
cover the circumstances in which we issue tickets; the tolerances that we apply; whether we
observe a vehicle for a period before issuing a ticket and the factors that we take into account in
deciding whether to cancel a ticket.

We publish these policies 3 so that what we do is transparent and so that anyone can comment
on them. We recognise that there will inevitably be differences of opinion about the “rights and

2
“We have always suggested [that authorities publish an annual report] since it is clear that many councils are operating the
scheme satisfactorily and more openness would enable the public to see that this is the case.
I am therefore delighted to have a copy of an excellent annual report for 2005 from East Sussex County Council. That
local authority is to be much commended.” Chief Adjudicator’s foreword, NPAS annual report 2005
3
Policies can be seen on the ESCC website at
http://www.eastsussex.gov.uk/yourcouncil/about/committees/meetingpapers/cabinettransport/2008/31march.htm
 4

wrongs” of individual cases. However, we want to build a general consensus about how the
controls should be applied and interpreted.

2.3 Parking Charter

We have just launched our Parking Charter which sets out in plain English what motorists can
expect of us and what we expect of motorists.

2.4 No Commission or Incentive to Issue Tickets

In East Sussex, no civil enforcement officers receive commission. Nor do our contractors. We
pay them fixed fees for providing a service and all contractors are chosen after competitive
tendering to ensure that we get the best value for money. Neither contractors nor individual civil
enforcement officers have targets related to the number of tickets that they issue and they have
no incentive to issue more tickets.

2.5 Striving for Fairness

Our rules build in a number of “tolerances”. We realise, for example, that people can sometimes
be a few minutes late getting back to their car so, unlike many authorities, we do not issue a
ticket to anyone who has paid to park until they are at least ten minutes overdue.

We would prefer not to issue any tickets and we publish leaflets (figure 3) to help people to
understand and comply with the rules. If we do issue a ticket, and the motorist challenges it, we
consider the matter in accordance with our policies and cancel any tickets that are found to have
been wrongly issued or if there were extenuating circumstances.

A detailed analysis of tickets issued in the Lewes scheme is given in this report. Summary
figures for all civil enforcement schemes outside London are published annually by the Traffic
Penalty Tribunal. This shows that the proportion of tickets taken to independent appeal in Lewes
is one of the lowest in the country.

Figure 3 Lewes Leaflets

 5

Parking Charter

What YOU can expect of US

1.We will ensure that we mark streets and car parks with lines and
signs as clearly as possible to show where you can and cannot
park.

2.We will have no targets or incentives for the issuing of tickets or

for cancellation.

3.We will publish an annual report on our stewardship of the

scheme and will be open and transparent whenever we can. We will
publish the policies and guidelines that we follow in running the
scheme and will invite public comment on them.

4. If you challenge a parking ticket, we will consider your case fairly,

objectively and on its merits in line with our published policies and
guidelines. We will take into account any evidence to show that you
genuinely tried to comply with the rules but our decision will depend
upon individual circumstances.

5. If you pay to park but overstay by less than ten minutes, we will
not issue a parking ticket (or, if we do, we will cancel it).

What WE expect of YOU

6. We expect you to make reasonable efforts to look out carefully for

signs, suspension notices and the like and to park sensibly and in
accordance with the rules.

7. If we cancel a ticket because we accept that you made a genuine

mistake, we expect you to take particular care to avoid doing the
same thing again and to accept that we will not normally cancel a
ticket if you make the same mistake again.

8. We expect you to buy enough time to cover your stay allowing for
the possibility of being delayed.

9. If, after buying a ticket, you overstay by ten minutes or more, we

expect you to recognise that we have already allowed a reasonable
margin and will only cancel your ticket in the most exceptional
circumstances.

10. We expect you to let us know promptly if you encounter a

problem with parking or are not sure of something so that we can
sort it out. Don’t wait until you get a ticket.
 6

3. CHALLENGES OPPORTUNITIES AND INITIATIVES

3.1 Vandalism

Criminal attacks against ticket machines in Lewes using powerful explosives resulted in the loss
of 44 machines and damage to many others. No other town in the country has experienced
anywhere near this level of damage. Not only did this pose a serious threat of injury but it
imposed additional costs on the scheme of some £300,000. Regrettably, this cost falls on law-
abiding residents and motorists in the form of additional charges.

Joint action with the Police and Crimestoppers involving improved security, surveillance and
publicity has dramatically reduced the level of attack. We hope that, with continuing vigilance
and community support, this lawlessness will not return.

3.2 Encouragement for Low-polluting Vehicles

East Sussex was one of the first authorities in the country to introduce differential parking permit
charges to encourage electric and LPG propelled vehicles. We have now extended
environmental incentives in Lewes by offering discounts to a wider range of low polluting
conventionally powered vehicles.

3.3 Opportunities for Car Clubs

We have been approached by several groups who are interested in forming car clubs and have
asked whether parking space could be made available. Unfortunately, these clubs have yet
come to fruition but we are keen to encourage such initiatives or, indeed, any other community or
commercial initiatives where parking control could assist in improving mobility and reducing the
environmental impact of the private car.

3.4 Optimum Use of Civil Enforcement Officers

We intend to review the way in which Civil Enforcement Officers are deployed in Lewes in order
to be satisfied that the right numbers of officers are patrolling in the right places at the right times.

3.5 Leading by Example

The County Council, as a major employer, is leading by example in using parking controls and
charges to further environmental objectives and improve business efficiency. All staff at County
Hall pay to park and the surplus income from that car park is used to subsidise reduced public
transport fares. The parking arrangements also give priority to staff who car share and to
essential operational needs.

The Council is keen to encourage other businesses to develop similar initiatives in the
management of their parking.

4. THE FUTURE

4.1 Commitment to Consultation

We are committed to responding to public concerns about parking and to addressing the adverse
impact that uncontrolled parking can have on people’s lives, business efficiency and the
environment. The management of parking has a vital role to play in achieving wider transport
and environmental objectives and we will work with local communities to introduce effective,
efficient and appropriate parking controls and associated enforcement across East Sussex.

Parking controls are never universally popular and, indeed, are often widely unpopular at a
superficial level but those directly affected by the consequences of uncontrolled parking
 7

recognise the benefits. Before introducing new parking controls, we consult widely with those
most directly affected and we listen to what they say.

It was following extensive consultation that civil parking enforcement was recently introduced in
Eastbourne together with new parking controls, including charging, in the town centre.

4.2 New Legislation

We have to operate and enforce parking schemes in accordance with national legislation. This
sometimes prevents us from doing things in the way that we would prefer. New legislation which
came into effect during 2008 has allowed us to adopt different levels of penalty charge for more
serious and less serious breaches and we welcome this.

4.3 Transparency and Continual Development

No scheme of parking control will ever be perfect for everyone but the Council is committed to
transparency and to continual development, improvement and refinement in response to evolving
local needs.

5. FINANCIAL AND OPERATIONAL ANALYSIS

It is planned that, in future years, our annual report will cover all civil parking enforcement
schemes in the County, allowing statistical comparison on a common basis. However, at
present, it relates only to the Lewes Scheme.

In Hastings, civil parking enforcement is undertaken by Hastings Borough Council. Civil

enforcement began in Eastbourne on 13 October 2008.

5.1 Background

Decriminalised (now Civil) Parking Enforcement was introduced across the whole of Lewes
District on 20 September 2004. This transferred responsibility for parking enforcement 4 from the
Police to the County Council.

At the same time, a Controlled Parking Zone (CPZ) was introduced in the centre of the town of
Lewes. This saw the introduction of on-street parking charges and permits for residents and
visitors and changes to the car park tariffs to make them consistent with charges on-street. No
changes were made, at that time, to parking controls on the ground outside Lewes town.

A comprehensive review of the CPZ in Lewes was undertaken during 2005 and 2006, once the
scheme had settled. In the light of consultation, the scheme was extended in late 2006 to include
parts of the Wallands and Winterbourne areas. A number of other changes were made, including
the removal or downgrading of some yellow lines to create more parking places and the changing
of the hours of control in the western part of the town from six days a week to five (Monday to
Friday).

Consultation about the possible introduction of controlled parking across Seaford town centre
found limited support. Proposals for much more localised controls are now under consideration
in Seaford and elsewhere in Lewes District.

5.2 Management of Scheme

The civil enforcement regime in Lewes District covers parking both on the street and in many
public car parks. Most public car parks in Lewes District are owned or leased or used under

4
Other than on Trunk Roads
 8

licence by Lewes District Council. The County Council manages enforcement in those car parks 5
on behalf of the District Council. Enforcement is carried out by National Car Parks under a five
year contract (with optional extension for a further two years) with the County Council in close
liaison with Lewes District Council.

Charges are set by the County Council (or, in the case of most car parks, by Lewes District
Council). The number of Civil Enforcement Officers and their deployment is determined by the
Council as are the rules under which they work. All representations about Penalty Charge Notices
are considered by a Council officer.

All income from the scheme is retained by the Councils and NCP is paid a fee for the service
provided. The contract gives no incentive related to the issue of Penalty Charge Notices and
stipulates that NCP must not offer any such incentive to their staff.

The following statistical analysis of the operational and financial performance of the scheme
covers both on and off street (car park) parking.

5.3 Cark Parks in Lewes District

Most car parks in Lewes District are the responsibility of Lewes District Council. During
2007/2008, LDC operated pay and display off street car parking at 18 surface car parks. The
Council also operated one season-ticket-only surface car park in Seaford and there are 19 other
off street surface car parks within the district which are free to park in. In addition to the surface
car parks the Council operates a pay upon exit multi storey car park at Newhaven. Details of
these car parks and the small number of off-street car parks operated by ESCC, their capacities
and the applicable charging bands are shown in Table A1.3.

In addition to car parks operated by the local authorities, a public car park is operated by NCP in
Eastgate Wharf, Lewes and there are car parks associated with railway stations, supermarkets
and at other locations.

There are 9 charging bands in operation in LDC surface car parks – 5 for Lewes and 2 each for
Seaford and Newhaven. A separate tariff applies in the Newhaven multi storey car park. Details
of the tariffs are shown in Table A1.4.

5.4 Income and Expenditure

Analysis of the income and expenditure for the Lewes parking scheme is shown in Tables 1, 2, 3
& 4.

5.4.1 On street parking, ESCC car parks and all enforcement activities

As shown in Table 1, on street parking, ESCC car parks and all enforcement activities made an
operating deficit of £37,251 in 2007/08 and a cumulative operating deficit to the end of 2007/08 of
some £325,000. A substantial element of the deficit is attributable to additional costs and lost
revenue as a result of vandalism against ticket machines.

The total cost of that damage is estimated to be in excess of £300,000 although, because ticket
machines are leased, with payments made over the life of the lease, only part of that sum has so
far been reflected in the accounts. Even if there is no more vandalism, further charges against
the scheme will arise for the remainder of the lease period.

Charges were increased during 2007 to offset the cost of vandalism and, although the scheme
still showed an operational loss for 2007/08 as a whole, since the changes came into effect the

5
The Multi Storey car park in Newhaven Town Centre is operated separately.
 9

scheme has been returning a small operating surplus for the part of the year since the charges
came into effect.

The cost of past vandalism should have “worked through” the system by 2009/10. Discounting
the current cost of vandalism from the main figures in Table 1 gives an indication of the likely
long term financial viability of the on street scheme (see Table 2). The underlying scheme is
financially viable but it will be many years before it covers its set up costs.

Income from PCNs (Figure 4) contributes approximately a third of the total on-street income but
this comes nowhere near to covering the costs of enforcement 6 . Contrary to popular belief,
enforcement in a small town and partially rural district is not, of itself, a money generating activity
(Figure 5). The enforcement, which is necessary to achieve a reasonable level of compliance, is
funded primarily from income from permits and pay & display.

Figure 4 Analysis of on-street income

PCNs

Pay & display

Permits

Figure 5 Analysis of on-street costs

Management, Premises &

Notice Processing Complaints Infrastructure
(Enforcement)

Management, Premises &

Infrastructure (General)
£57,000

Management, Premises &

Infrastructure (P&D/
Enforcement
Permits)

Enforcement, £421,000

Variable (P&D/ Permits),

6
Figures 4 & 5 are based on data for part of 2006/2007
 10
5.4.2 Lewes District Council Car Parks

As shown in Table 3, the LDC surface car parks returned an operating surplus of £429,947 in
2007/08. The Newhaven multi-storey car park (which operates on a pay on exit basis and does
not come under the civil enforcement regime returned an operating deficit of £12,779 in 2007/08
(Table 4).

5.5 Detailed Statistics

Detailed statistics about the operation of the scheme are given in Appendix A. An overview of
those statistics is given below.

Scale of Operation

Tables A1.1 to A1.4 give information about the scale of the Lewes operation and the charges. It
will be noted that the total number of permits (1,990) and the number of bays available to permit
holders (2,100) are closely matched.

Permit and Ticket Sales

Tables A2.1 to A2.5a give information about the numbers of permit and pay & display tickets
sold. The number of resident permits, having risen by 13% in 2006-07, following the extension of
the scheme, reduced slightly (4%) in 2007-08 (Table A2.1). The number of business permits
declined by 29% in 2007-08, possibly as a result of the phasing out of such permits being
allowed to park in the High Street (Table A2.2).

The number of pay & display tickets sold has remained almost constant at just over 1.3 million
per year (Table A2.3). The vast majority (1.25 million) are sold in Lewes Town. Of these, about
three quarters are in off-street car parks and one quarter on street (Table A2.4).

Although there are slight variations between different areas, the common theme in each town is
that the great majority of tickets are for short durations. Most people who park in the car parks
stay for a short period of time (Tables A2.5 & A2.5a and Figure 6). Overall, 80% of tickets were
for 2 hours or less and 46% were for 1 hour or less.

Figure 6 Profile of Duration of Stay in Car Parks

100.0%

90.0%

80.0%

70.0%
Percentage staying for less than

60.0%
Lewes Surface
Seaford Surface
50.0%
Newhaven Surface
Newhaven MSCP
40.0%

30.0%

20.0%

10.0%

0.0%
30 mins 1 hour 2 hours 3 hours 4 hours 5 hours 6 hours 7 hours 8 hours 9 hours 10 hours
Duration Purchased
 11
PCN Issue Processing Challenge and Appeal

Tables A3.1 to A3.6 give information about PCNs.

The long term trend in the number of PCNs issued is shown in the table below and in Tables
A3.1 and A3.1a and in Figure 7.

There is no strongly cyclical pattern to the issue of PCNs over a year (figure 7). Following launch
of the scheme in September 2004, the number of PCNs issued gradually rose during 2005-6 and
the earlier part of 2007-08 before falling back. The rate of issue averaged over six months is now
the same as in February 2006 (Table A3.1a).

By far the most PCNs are issued in Lewes Town (Table A3.2) but the number issued there in
2007-08 was 9% lower than in the previous year (2% lower on street, 17% lower in car parks).
Although many fewer PCNs in total are issued in the Coastal Towns, the numbers increased by
50% in 2007-08.

The nature of the most common violations and the locations at which most PCN’s are issued
change very little from year to year (Table A3.3 & A3.4 and Figure 8).

Figure 7

Issue of PCNs

16,000

14,000

12,000
PCNs Issued

10,000

8,000

6,000

4,000

2,000

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Moving total, Six Months ending ..

Some 60% of PCN’s issued are paid at the discounted rate (Figure 9), 7% at the full rate and a
small number after the issue of a Charge Certificate and recourse to the Courts. Approximately
18% are cancelled and a further 1% are written off. A more detailed analysis in Tables A3.5 and
A3.6 shows that the proportion of PCNs challenged rose from 42.7% in 2005-06 to 53.4% in
2006-07 but fell back slightly to 50.2% in 2007-08.
 12

Figure 8
2007/08
2006/07
Sites where most PCN’s were issued in Lewes
1 1 Friars Walk Car Park, Lewes
2 3 West Street Car Park, Lewes
3 2 High Street, Lewes (Zone B)
4 4 High Street, Lewes (Zone D)
5 5 Phoenix Causeway Car Park (East), Lewes
6 6 Westgate Car park, Lewes
7 8 County Hall West Campus, Lewes
8 7 Broad Street, Seaford
9 9 North Street Car Park, Lewes
10 10 Southover Road, Lewes

Most common violations in Lewes

1 2 Parked on a Yellow Line
2 1 Parked in Car Park without Ticket
3 4 Parked in Car Park with Expired Ticket
4 3 Parked On Street without Ticket
5 5 Parked in Permit Bay without Permit

Figure 9

Being Processed/ Unresolved

13%

Written Off
1%

Cancelled
18%

Paid at Discounted Rate

60%
Paid after Registration
0%
Paid after Charge Certificate
1%
Paid at Full Rate
7%

The proportion of PCNs cancelled has fallen from 26% in 2006/7 to just under 18% in 2007/8.
In 2007-08, 38 PCNs were taken to independent adjudication. Although only 0.15% of PCN’s
issued, this was a substantial increase on previous years (8 in 2006/7 and 12 in 2005/6).
 13
Lewes Scheme
Table 1: Expenditure and Income (£)
On street, ESCC Car Parks and All enforcement 7

2004-05 2005-06 2006-07 2007-08

(Part Year)
Expenditure:
Management, Notice
Processing 297,378 147,579 141,333 179,418
and Specialist Services
Hired & Contracted Services 248,889 832,400 1,296,136 1,363,712
Payments to Other Local
44,882 147,302 180,828 206,933
Authorities
Other (including Software &
4,556 175,483 130,981 154,258
Equipment)
TOTAL EXPENDITURE 595,705 1,302,764 1,749,278 1,904,321

Income:
Payments from other Local
139,362 225,837 383,477 408,109
Authorities
On-Street Charges 8 241,243 447,702 307,966 401,660
Off-street Charges 35,417 86,757 86,258 85,155
Penalty Charges 151,733 415,825 521,328 638,592
Permits In “On-Street” 14,260 208,951 263,633
Other In “On-Street” 52,057 41,053 69,921
TOTAL INCOME 567,755 1,242,438 1,549,033 1,867,070

SURPLUS/(DEFICIT) (27,950) (60,326) (200,245) (37,251)

Cumulative (27,950) (88,276) (288,521) (325,772)

Lewes Scheme
Table 2: Underlying Financial Position (Discounting Vandalism Costs)

2004-05 2005-06 2006-07 2007-08

(Part Year)
SURPLUS/(DEFICIT) (27,950) (60,326) (200,245) (37,251)
Estimated Cost of Vandalism 14,800 73,800 101,140 55,460

Estimated Notional Surplus/ (13,150) 13,474 (99,105) 18,209

(Deficit) Excluding Vandalism

Cumulative (13,500) 26 (99,079) (80,870)

7
(excludes ticket income and costs associated with Lewes District Council and other car parks)
8
For 2004/05 and part of 2005/06, “On street charges” also includes Permit and Other income
 14
Table 3: Expenditure and Income (£)
Lewes District Council’s Surface Car Parks

2004-05 2005-06 2006-07 2007-08

(Full Year)
Expenditure:
Employees 44,297 27,109 11,990 8,415
Premises 130,894 111,987 98,630 117,152
Transport 7,217 5,757 5,879 2,166
NCP contract and related
102,702 258,404 381,443 451,731
charges
Management Costs 124,384 111,935 74,132 15,078
Capital charges 109,813 111,327 19,422 19,422

TOTAL EXPENDITURE 519,307 626,519 591,496 613,964

Income:
Car park charges 631,839 821,578 814,827 820,130
Penalty charge notices 60,215 152,184 180,828 206,923
Other fees 2,268 2,548 2,780 4,300
Rents 8,244 4,473 11,099 9,184
Other income 21,016 6,185 7,061 3,374
TOTAL INCOME 723,582 986,968 1,016,595 1,043,911

SURPLUS/(DEFICIT) 204,275 360,449 425,099 429,947

Table 4: Expenditure and Income (£)

LDC Newhaven Multi-storey Car Park

2004-05 2005-06 2006-07 2007-08

(Full Year)
Expenditure:
Employees 15,771 20,867 38,084 37,584
Premises 21,130 49,197 28,326 24,229
Transport 162 781 1,940 1,296
Operating Costs 866 3,227 2,034 1,342
Management costs 1,250 2,890 12,420 12,580
Capital charges 4,751 4,730 1,370 1,370

TOTAL EXPENDITURE 43,930 81,692 84,174 78,401

Income:
Car park charges 65,906 63,793 62,330 65,481
Other fees 2,561 13,800 858 141
TOTAL INCOME 68,467 77,593 63,188 65,622

SURPLUS/(DEFICIT) 24,537 (4,099) (20,986) (12,779)

 15

APPENDIX A
OPERATIONAL STATISTICS (LEWES)

Tables

1. Scale of Operation
A1.1 Scale of Operation: Whole District
A1.2 Scale of Operation: Lewes Town Controlled Parking Zone
A1.3 Capacity of Public Car Parks by Location
A1.4 Charging Structure

2. Permit and Ticket Sales

A2.1 Resident Permits Issued by Month
A2.2 Business Permits Issued by Month
A2.3 Pay & Display Tickets Sold by Month
A2.4 Pay & Display Tickets Sold by Location
A2.5 Pattern of car park use

3. PCN Issue, Processing, Challenge and Appeal

A3.1 PCNs Issued by Month
A3.2 PCNs Issued by Location
A3.3 PCNs Issued by Main Site
A3.4 PCNs Issued by Contravention
A3.5 PCNs Processed by Outcome
A3.6 PCNs Challenged and Appealed by Outcome
 16

A1.1 Scale of Operation: Whole District

Length of Yellow Lines (Approximate) 29.6

Controlled Parking Spaces:

Free:
On street 6,208
ESCC Car parks 0
LDC Car parks 1,052
TOTAL Free 7,260

Charged (Including Permit):

On street 2,154
ESCC Car parks 393
LDC Car parks 1,243
TOTAL Charged 3,790

Parking Attendants Deployed on Typical Day (Full

Time Equivalent) 13

Notice Processing Staff (Full Time Equivalent) 6.5

A1.2 Scale of Operation: Lewes Town Controlled Parking

Zone

On street parking spaces:

Free (Time Limited) 8
Pay and Display 54
Permit Only 922
Shared (Permit and P&D) 1,178
Disabled 19
TOTAL 2,181
Permit Issue:
Resident Permits issued 1,950
Business Permits issued 40
 17

A1.3 Capacity of Public Car Parks by Location

Public Car Parks operated under the scheme only. Other Car parks are available
for public use. Inventory as at January 2009.

Car Park Town Spaces Disabled Charging Operated

(Note 1) Spaces Band by
(Table
A1.4)

Lewes Town (Note 2)

South Street (South) Lewes 5 Permits LDC

Brook Street (Note 3) Lewes 100 E LDC
Cliffe High Street Lewes 13 1 A LDC
County Hall - West Lewes 235 ESCC
County Hall - East Lewes 118 3 ESCC
East Street Lewes 32 1 C LDC
Friars Walk Lewes 84 4 A LDC
Lewes House Lewes 5 Permits LDC
Little East Street Lewes 32 C LDC
Market Lane (weekend Lewes 14 A LDC
only, machine West Street)
North Street Lewes 60 C LDC
Phoenix Causeway (Note Lewes 105 1 B LDC
4)
Pinwell Lane Lewes 28 D LDC
The Maltings Lewes 37 C LDC
Mountfield Road Lewes 63 2 C LDC
South Street Lewes 13 A LDC
Spring Gardens Lewes 20 E LDC
West Street Lewes 52 2 A LDC
Westgate Street Lewes 27 1 A LDC

Sub Total Lewes Town 1,043 15

Newhaven (Note 5)

Bay Vue, Hill Crest Road Newhaven 55 Free LDC

Lower Place Newhaven 62 4 A LDC
West Quay (North) Newhaven 45 4 B LDC
Denton Island Newhaven 62 5 Free LDC
LDC Offices (Rear Fort Newhaven 23 Free LDC
Road - Weekends only)

Sub Total Newhaven 247 13

 18

Peacehaven and Telscombe Cliffs

Fairlight Avenue Telscombe 68 Free LDC

Piddinghoe Avenue P'haven 46 Free LDC
Roderick Avenue North P'haven 35 2 Free LDC
Roderick Avenue South P'haven 42 Free LDC
Steyning Avenue P'haven 63 Free LDC

Sub Total Peacehaven & 254 2

Telscombe

Rural Villages

Anchor Field (Springett Ringmer 49 2 Free LDC

Avenue)
Village Centre Barcombe 25 Free LDC
Village Hall Ditchling 52 3 Free LDC

Sub Total Rural Villages 126 5

Seaford

Buckle (Note 6) Seaford 176 1 Free LDC

High & Over Seaford 50 2 Free
Richmond Road Seaford 65 B LDC
Saxon Lane Seaford 54 3 A LDC
South Hill Barn Seaford 50 Free
Sutton Croft Lane Seaford 16 Permit
LDC
Sutton Road/East Street Seaford 48 A LDC
The Esplanade Seaford 150 2 Free
West Street Seaford 56 2 A LDC

Sub Total Seaford 665 10

TOTAL 2,335 45

1. In some cases, individual bays are not marked and the number of
spaces is estimated.
2. Also private operators offer parking at the Railway Station, Tesco, at the rear of Waitrose and
in Cockshut Lane.
3. Also 3 coach spaces
4. Also 2 coach spaces
5. LDC also operates a 180 space multi-storey, pay on exit car park
in Newhaven.
6. Overnight lorry parking allowed
 19

Table A1.4
Charging Structure

(a) Lewes Town Car Parks

Duration (up to) Charging Band (charges in pence)

A B C D E
30 mins 40 25
1 hour 70 70 50
2 hours 150 140 100
3 hours 210 150
4 hours 280 200
5 hours 300 250
6 hours 300
7 hours 350
8 hours 400
9 hours 450
10 hours (Max) 300 500 300 200
Charges in Lewes car parks have been the same since
April 2004

(b) Seaford/ Newhaven Car Parks

Duration (up to) Charging Band (charges in pence)

Seaford Newhaven
A B A B Multi
Storey
30 mins 55 55
1 hour 75 55 75 75 75
2 hours 90 90 90 90
3 hours 125
4 hours 125
5 hours 160
6 hours 210
7 hours 260
8 hours 310
9 hours 360
10 hours (Max) 200 200 200 410

Charges in Seaford and Newhaven car parks have been the same
since April 2005
 20

(c) Lewes Town On Street

Charging zone
High Street Intermediate Outer
&
Commercial
Charge per unit £0.50 £0.30 £0.30 /
£1.50
Available in units of 15 minutes 30 minutes 60 minutes /
1 day
Maximum stay 2 hours Unlimited Unlimited
No return within 2 hours N/a N/a

Table A2.1
Resident Permits Issued by Month

Month 2005-06 2006-07 Change on 2007-08 Change on

Year Year
April 38 77 103% 70 -9%
May 39 77 97% 99 29%
June 69 79 14% 91 15%
July 42 75 79% 102 36%
August 111 95 -14% 183 93%
September 866 799 -8% 613 -23%
October 257 203 -21% 204 0%
November 70 85 21% 93 9%
December 63 188 198% 122 -35%
January 75 124 65% 170 37%
February 75 113 51% 89 -21%
March 94 119 27% 114 -4%
Total 1,799 2,034 13% 1,950 -4%
 21

Table A2.2
Business Permits Issued by Month

Month 2005-06 2006-07 Change on 2007-08 Change on

Year Year
April 7 3 -57% 3 0%
May 1 3 200% 2 -33%
June 5 4 -20% 1 -75%
July 3 13 333% 4 -69%
August 3 4 33% 4 0%
September 10 13 30% 10 -23%
October 10 2 -80% 4 100%
November 2 0 -100% 1 100%
December 6 5 -17% 1 -80%
January 5 4 -20% 3 -25%
February 4 2 -50% 4 100%
March 3 3 0% 3 0%
Total 59 56 -5% 40 -29%

Table A2.3
Pay & Display Tickets Sold by Month

Month 2005-06 2006-07 Change on 2007-08 Change on

Year Year
April 94,500 93,000 -2% 84,000 -10%
May 98,090 99,000 1% 111,000 12%
June 112,000 111,000 -1% 144,000 30%
July 106,000 111,000 5% 93,000 -16%
August 104,000 102,000 -2% 129,000 26%
September 119,000 129,000 8% 117,000 -9%
October 117,000 138,000 18% 126,000 -9%
November 102,000 117,000 15% 90,000 -23%
December 108,000 105,000 -3% 114,000 9%
January 102,000 99,000 -3% 102,000 3%
February 93,000 105,000 13% 93,000 -11%
March 126,000 120,000 -5% 117,000 -3%
Total 1,281,590 1,329,000 4% 1,320,000 -1%
Estimated from ticket roll data
 22

Table A2.4
Pay & Display Tickets Sold by Location

Location 2005-06 2006-07 Change on 2007-08 Change on

Year Year
Lewes On Street:
Zone A 80,800 81,600 1% 81,300 0%
Zone B 78,900 88,800 13% 87,400 -2%
Zone C 36,900 36,700 -1% 36,800 0%
Zone D 94,900 95,900 1% 94,800 -1%
Zone E 37,800 38,700 2% 38,000 -2%
Zone F
On-Street Total 329,300 341,700 4% 338,300 -1%
Lewes Car Parks 889,800 919,600 3% 917,000 0%
Lewes TOTAL 1,219,100 1,261,300 3% 1,255,300 0%

Falmer:
On-Street Nil Nil N/A Nil N/A
Car Parks Nil Nil N/A Nil N/A
Falmer TOTAL Nil Nil N/A Nil N/A

Coastal Towns:
On-Street Nil Nil N/A Nil N/A
Car Parks 62,490 67,700 8% 64,700 -4%
Coastal Towns TOTAL 62,490 67,700 8% 64,700 -4%

Other:
On-Street Nil Nil N/A Nil N/A
Car Parks Nil Nil N/A Nil N/A
Other TOTAL Nil Nil N/A Nil N/A

OVERALL TOTAL 1,281,590 1,329,000 4% 1,320,000 -1%

Estimated from ticket roll
data
 23

Table A2.5
Pattern of Car Park Use
Number of tickets issued in each town by duration
band, LDC car parks only

Duration (up to) Type of Car Park

Lewes Seaford Newhaven Newhaven TOTAL
Surface Surface Surface MSCP
30 mins 81,056 9714 17463 108233
1 hour 188,010 23166 17272 68612 297060
2 hours 188,319 63714 23164 17990 293187
3 hours 50,046 1163 51209
4 hours 25,154 4042 29196
5 hours 11,950 756 12706
6 hours 6,443 462 6905
7 hours 2,788 502 3290
8 hours 5,405 154 5559
9 hours 2,071 77 2148
10 hours 45,289 17002 3147 65438
TOTAL 606,531 113,596 62,209 92,595 874,931

Table A2.5a
Pattern of Car Park Use
Percentage paying for ticket for time shown or less

Duration Type of Car Park

Lewes Seaford Newhaven Newhaven TOTAL
Surface Surface Surface MSCP
30 mins 13.4% 8.6% 28.1% 0.0% 12.4%
1 hour 44.4% 28.9% 55.8% 74.1% 46.3%
2 hours 75.4% 85.0% 93.1% 93.5% 79.8%
3 hours 83.7% 85.0% 94.9% 93.5% 85.7%
4 hours 87.8% 85.0% 94.9% 97.9% 89.0%
5 hours 89.8% 85.0% 94.9% 98.7% 90.5%
6 hours 90.8% 85.0% 94.9% 99.2% 91.3%
7 hours 91.3% 85.0% 94.9% 99.8% 91.6%
8 hours 92.2% 85.0% 94.9% 99.9% 92.3%
9 hours 92.5% 85.0% 94.9% 100.0% 92.5%
10 hours 100.0% 100.0% 100.0% 100.0% 100.0%
 24

Table A3.1
PCNs Issued by Month

Month 2005-06 2006-07 Change on 2007-08 Change on

Year Year
April 1,876 1,899 1% 2,519 33%
May 1,460 2,296 57% 2,350 2%
June 1,354 2,035 50% 2,224 9%
July 1,585 2,071 31% 2,327 12%
August 1,617 2,089 29% 2,250 8%
September 2,040 2,206 8% 2,133 -3%
October 2,073 1,926 -7% 2,088 8%
November 1,749 2,331 33% 2,289 -2%
December 1,914 1,607 -16% 1,973 23%
January 2,145 1,845 -14% 1,947 6%
February 2,048 1,937 -5% 1,806 -7%
March 2,291 2,259 -1% 1,862 -18%
Total 22,152 24,501 11% 25,768 5%
 25

Table A3.1a
PCNs Issue Trend (Six Month moving Total)

Month 2005-06 Monthly Annual

Change Change

2005
September 9,932
October 10,129 2.0%
November 10,418 2.9%
December 10,978 5.4%
2006
January 11,538 5.1%
February 11,969 3.7%
March 12,220 2.1%
April 12,046 -1.4%
May 12,593 4.5%
June 12,714 1.0%
July 12,640 -0.6%
August 12,681 0.3%
September 12,596 -0.7% 26.8%
October 12,623 0.2% 24.6%
November 12,658 0.3% 21.5%
December 12,230 -3.4% 11.4%
2007
January 12,004 -1.8% 4.0%
February 11,852 -1.3% -1.0%
March 11,905 0.4% -2.6%
April 12,498 5.0% 3.8%
May 12,517 0.2% -0.6%
June 13,134 4.9% 3.3%
July 13,616 3.7% 7.7%
August 13,929 2.3% 9.8%
September 13,803 -0.9% 9.6%
October 13,372 -3.1% 5.9%
November 13,311 -0.5% 5.2%
December 13,060 -1.9% 6.8%
2008
January 12,680 -2.9% 5.6%
February 12,236 -3.5% 3.2%
March 11,965 -2.2% 0.5%
 26

Table A3.2
PCNs Issued by Location

Location 2005-06 2006-07 Change on 2007-08 Change on

Year Year
Lewes On Street:
Zone A 2,019 2,200 9% 2,777 26%
Zone B 3,158 3,743 19% 2,800 -25%
Zone C 1,262 1,332 6% 1,466 10%
Zone D 2,829 3,029 7% 3,086 2%
Zone E 953 983 3% 991 1%
Zone F 86 132 53% 17 -87%
On-Street Total 10,307 11,419 11% 11,137 -2%
Lewes Car Parks 7,672 8,737 14% 7,273 -17%
Lewes TOTAL 17,979 20,156 12% 18,410 -9%

Falmer:
On-Street 86 132 53% 17 -87%
Car Parks
Falmer TOTAL 86 132 53% 17 -87%

Coastal Towns:
On-Street 3,530 3,201 -9% 4,801 50%
Car Parks 258 873 238% 1,341 54%
Coastal Towns TOTAL 3,788 4,074 8% 6,142 51%

Other:
On-Street 19 78 311% 466 497%
Car Parks 280 61 -78% 733 1102%
Other TOTAL 299 139 -54% 1,199 763%

OVERALL TOTAL 22,152 24,501 11% 25,768 5%

 27

Table A3.3
PCNs Issued by Main Site
Sites with 100 or more PCNs Issued

2005-06 2006-07 Change on 2007-08 Change on

Site Year Year
Friars Walk Car Park 1,579 1,694 7% 1,690 0%
West Street Car Park 1,207 1,554 29% 1,429 -8%
High Street (Zone B) 1,193 1,577 32% 1,144 -27%
High Street (Zone D) 974 1,171 20% 1,021 -13%
Phoenix Causeway (East) Car Park 740 1,167 58% 858 -26%
Westgate Street Car Park 700 917 31% 774 -16%
County Hall West Campus (Car Park) 549 687 25% 765 11%
Broad Street (Seaford) 624 770 23% 725 -6%
North Street Car Park 484 623 29% 697 12%
Southover Road 513 606 18% 558 -8%
Cliffe High Street 362 492 36% 433 -12%
County Hall East Campus (Car Park) 341 357 5% 412 15%
Little East Street Car Park 279 381 37% 318 -17%
Southover High Street 276 389 41% 294 -24%
Cliffe High St Car Park 281 377 34% 186 -51%
South Street (North) Car Park
(Seaford) 172 167 -3% 126 -25%
South Street (Seaford) 487 402 -17% 28 -93%
 28

Table A3.4
PCNs Issued by Contravention

Contravention 2005-06 2006-07 Change on 2007-08 Change on

Year Year

Parked in a restricted street 4,607 4,093 -11% 4,613 13%

during prescribed hours
Off street- Parked in a car park
without clearly displaying a valid 3,208 4,417 38% 3,931 -11%
pay & display ticket
Off Street- Parked in a car park 3,574 3,521 -1% 3,508 0%
after the expiry of paid for time
Parked without clearly displaying 3,266 3,769 15% 3,500 -7%
a valid pay & display ticket
Parked in a permit space without 3,305 3,255 -2% 2,999 -8%
displaying a valid permit
Parked after the expiry of paid
1,192 1,297 9% 1,436 11%
for time
Parked for longer than permitted 706 864 22% 1,245 44%
Off street- Parked beyond the
237 503 112% 728 39%
bay markings
Off street- Parked in a permit
bay without clearly displaying a 552 528 -4% 698 26%
valid permit
Not parked correctly within the 110 447 306% 664 49%
markings of the bay or space
Off street- Parked for longer than 135 260 93% 442 70%
the maximum period permitted
Parked or loading/unloading in a
restricted street where waiting
116 163 41% 334 105%
and loading/unloading
restrictions are in force
Off street- Parked in a disabled
person’s parking space without
153 313 105% 317 1%
clearly displaying a valid
disabled person’s badge
Stopped on a restricted bus
323 298 -8% 312 5%
stop/stand
Parked in a suspended 77 276 258% 260 -6%
bay/space or part of bay/space
Parked on a taxi rank 107 143 34% 222 55%
Parked in a designated disabled
person's parking place without
78 116 49% 143 23%
clearly displaying a valid
disabled person's badge.
Off street- Parked in a restricted 72 21 -71% 108 414%
area in a car park £70.00
Parked in a loading place during 0 4 N/A 100 2400%
restricted hours without loading.
 29

Off street- Parked with additional

payment made to extend the 223 66 -70% 51 -23%
stay beyond time first purchased
Off street- Parked causing an
17 38 124% 51 34%
obstruction
Parked in a parking place or
area not designated for that 35 45 29% 36 -20%
class of vehicle
Re-parked in the same parking 5 26 420% 20 -23%
place within one hour of leaving
Off street- Parked in a car park
or area not designated for that 1 4 300% 6 50%
class of vehicle
Parked with payment made to
extend the stay beyond initial 14 33 136% 3 -91%
time
TOTAL 22,113 24,500 11% 25,727 5%

Table A3.5
PCNs Processed by Outcome

2005-06 2006-07 Change 2007-08 Change on

Year

Issued 22152 24501 11% 25,768 5%

Paid:
At Discounted Rate (£30) 12,256 12,956 6% 15,317 18%
At Full Rate (£60) 1,206 1,588 32% 1,893 19%
After Charge Certificate (£90) 216 277 28% 276 0%
After Registration (£95) 38 262 589% 105 -60%
TOTAL Paid 13,716 15,083 10% 17,591 17%

Cancelled 5,765 6,387 11% 4,562 -29%

Written Off 2,146 1,970 -8% 308 -84%
Being Processed/ Unresolved 0 1,017 3,307

Cancellation Rate (Cancelled as

% of Issued) 26.0% 26.1% 0% 17.7% -32%
Recovery Rate (Paid as % of
Non Cancelled) 83.7% 83.3% -1% 83.0% 0%
Yield (Paid as % of Issued) 61.9% 61.6% -1% 68.3% 11%
 30

Table A3.6
PCNs Challenged and Appealed by Outcome

2005-06 2006-07 Change 2007-08 Change on

Year

Issued 22,152 24,501 11% 25,768 5%

Challenged 9,467 13,084 38% 12,936 -1%

(Challenged as % of Issued) 42.7% 53.4% 25% 50.2% -6%
Of which:
Upheld 3,702 6,697 81% 8,374 25%
(Upheld as % of Challenged
PCNs) 39.1% 51.2% 31% 64.7% 26%
Cancelled 5,765 6,387 11% 4,562 -29%
(Cancelled as % of Challenged
PCNs) 60.9% 48.8% -20% 35.3% -28%
(Cancelled as % of Issued
PCNs) 26.0% 26.1% 0% 17.7% -32%

Appealed to Independent
Adjudication 12 8 -33% 38 375%
(Appealed as % of Issued) 0.05% 0.03% -40% 0.15% 352%
Of which:
Dismissed (PCN Upheld) 4 3 -25% 7 133%
(Dismissed as % of Appealed) 33.3% 37.5% 13% 18.4% -51%
Withdrawn (PCN Cancelled) 5 4 -20% 20 400%
(Withdrawn as % of Appealed) 41.7% 50.0% 20% 52.6% 5%
Accepted (PCN Cancelled) 3 1 -67% 11 1000%
(Accepted as % of Appealed) 25.0% 12.5% -50% 28.9% 132%
 31

APPENDIX B
ITEMS FUNDED FROM PARKING SURPLUS

Area Item Expenditure

2004/05 2005/06 2006/07 TOTAL

Eastbourne A259 Church Street 34,175 34,175

Eastbourne Minor works Priory Road 4,270 4,270
Eastbourne A259 o/s Safeway 124 124
Eastbourne B2106 Royal Parade/Cambridge Road 303 303
Eastbourne Royal Parade/Beamsley Road 582 582
Eastbourne Meads Road/Compton Place Road 809 809
Eastbourne Grove Rd/South Street 2,222 1,400 3,622
Eastbourne Traffic signals Terminus Road 3,318 3,318
Eastbourne Bus services identified as top priority in
LTP 116,600 72,756 189,356
of which
Eastbourne E'b'ne-Langney-Hailsham-Laughton-
Ringmer-Lewes Schooldays 1 April 06-
31 March 07 20,115
Eastbourne Eastbourne-Polegate-Stone X-
Hailsham-Lewes M-F daytime 1 April 06-
31 March 07 7,519
Eastbourne Eastbourne-Polegate-Alfriston-Seaford
M-S daytime 1 April 06-31 March 07 13,940
Eastbourne Langney-Stone X-Hailsham-Ninfield-
Claverham Coll Schooldays 1 April 06-
28 Oct 06 9,439
Eastbourne Langney-Stone X-Hailsham-Ninfield-
Claverham Coll Schooldays 29 Oct 06-
31 March 07 2,720
Eastbourne Willingdon Community College Services
Schooldays 1 April 06-28 Oct 06 14,279
Eastbourne Willingdon Community College Services
Schooldays 29 Oct 06-31 March 07 4,744
Eastbourne Base allocation 155,400 155,400 155,400 466,200
TOTAL
EASTBOURNE 155,400 317,803 229,556 702,759

Hastings Zebra Crossings 100,000 5,299 105,299

Hastings B2159 Battle Rd/Paynton Road 476 476
Hastings A2100 the ridge west/junction road 875 875
Hastings Signing improvements A269 ninfield 441 441
Hastings Transport Officer 49,187 64,290 61,000 174,477
Hastings Community Bus Service 17,820 16,473 17,000 51,293
Hastings St Leonards Parking Study 4,050 30,000 34,050
Hastings Seafront Cycle Lane Repainting 2,000 2,000
Hastings Greenway Signing contribution 102 102
Hastings Bus Shelter Improvement 15,000 15,000
Hastings Bus services identified as top priority in
LTP 116,700 148,615 265,315
 32

of which
Hastings Silverhill-William Parker School
Schooldays1 April 06-2 July 06 4,891
Hastings Silverhill-William Parker School
Schooldays3 July 06-31
March 07 20,795
Hastings Pebsham-Helenswood Schools
Schooldays1 April 06-2 July 06 5,332
Hastings Silverhill-Helenswood Schools
Schooldays1 April 06-2 July 06 6,462
Hastings Silverhill-Helenswood Schools
Schooldays3 July 06-31
March 07 20,795
Hastings Silverhill-Helenswood Schools
Schooldays1 April 06-2 July 06 7,067
Hastings Silverhill-Helenswood Schools
Schooldays
3 July 06-31 March 07 20,795
Hastings Hastings-PettM-F daytime
1 April 06-28 Oct 06 24,365
Hastings Hastings-Ashford Way/Millward
Rd/Linton Rd/PettM-F daytime
29 Oct 06-31 March 07 17,571
TOTAL
HASTINGS 171,057 201,357 276,914 649,328

Lewes Prison Crossroads 3,000 21 3,021

Bus services identified as top priority in
Lewes LTP 116,700 81,073 197,773
of which
Lewes Alfriston-Firle-Glynde-Lewes; Lewes-
Plumptn-H HthM-F daytime1 April 06-31
March 07 65,759
Lewes Lewes Town ServiceM-F daytime1 April
06-31 March 07 15,314
Lewes Real time bus information 12,000 12,000 24,000
TOTAL
LEWES
DISTRICT 0 131,700 93,094 224,794

COUNTY
TOTAL 326,457 650,860 599,564 1,576,881

Highway
Infrastructure 104,050 52,697 36,720 193,467
Public
Transport
Infrastructure 0 12,000 27,000 39,000
Bus Services 17,820 366,473 319,444 703,737
General 204,587 219,690 216,400 640,677