North Tyneside

Parking and Enforcement
Annual Report
01 April 2009 – 31 March 2010
(A report detailing year in retrospect)
September 2010
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Table of Contents
1.0 BACKGROUND 4
2.0 PARKING POLICY AND RESTRICTIONS 5
3.0 NORTH TYNESIDE’S PARKING PROFILE 8
4.0 THE ENFORCEMENT OF PARKING ENFORCEMENT 28
5.0 FINANCIAL PERFORMANCE 32
6.0 STATISTICAL PERFORMANCE 34
7.0 MAJOR PARKING INITIATIVES IMPLEMENTED 36
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1.0 BACKGROUND
1.1 The Road Traffic Act 1991 introduced the concept of local authorities undertaking
enforcement of parking management schemes. This system was called Decriminalised
Parking Enforcement. Parking ‘offences’ became ‘contraventions’ and parking
attendants employed by the relevant Local Authority, issued [civil] Penalty Charge
Notices where previously traffic wardens employed by police, undertook the
enforcement and issued [criminal] Fixed Penalty Notices.
1.2 North Tyneside Council was designated a Decriminalised Parking Authority by Order
made under the Road Traffic Act 1991, and has been undertaking civil enforcement of
parking and waiting restrictions since June 2007.
1.3 The subsequent introduction of the parking related sections of Part 6 of the Traffic
Management Act 2004 on 31st March 2008 changed the legal framework. It widened
the scope of local authority parking enforcement and harmonised the regulations
applicable to authorities inside London with those pertaining to authorities outside of
the Capital. Under the new Act de-criminalised parking enforcement became Civil
Parking Enforcement, Permitted Parking Areas and Special Parking Areas became
Civil Parking Areas and Special Enforcement Areas and Parking Attendants were re-
named Civil Enforcement Officers (CEOs). The legislation also required Local
Authorities operating Civil Parking Enforcement to publish an Annual Report relating to
its parking enforcement role in the interest of transparency.
1.4 This is North Tyneside Council’s second annual report, which covers the financial year
01 April 2009 – 31 March 2010 in retrospect. As the report relates to the parking
situation throughout that period, some of the information relating to parking tariffs and
permit charges may no longer apply. Please visit the Parking Control pages of the
Council website www.northtyneside.gov.uk for current information on these facilities.
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2.0 PARKING POLICY AND RESTRICTIONS
2.1 North Tyneside Council is a partner, along with the other Tyne and Wear district
councils and Nexus, of the Local Transport Plan (LTP). The second LTP, covering the
period 2006 to 2011, addresses the Government’s priorities for transport, which are
reducing congestion and improving sustainable accessibility to jobs and services,
improving air quality and reducing road casualties. So whilst economic regeneration is
a high level objective, this will be achieved in the context of the Government’s transport
priorities.
2.2 The District Annexe for North Tyneside of the Local Transport Plan 2006-2011 states
with respect to parking that:
"North Tyneside Council will support the vitality and viability of Town Centres and
Neighbourhoods by providing, maintaining and managing an appropriate supply of
parking space"
2.3 North Tyneside Transport Strategy Statement:
“Implementing travel demand management measures, such as parking restraint, to

encourage people to modify their travel behaviour”
2.4 The North Tyneside Transport Strategy Statement brings together the main themes of
the LTP together with other transport related strategies in a single summary document
for North Tyneside. This recognises the importance of:
• Resolving localised parking problems, particularly where demand for parking is

greater than supply due to commuter parking or high levels of car ownership;
• Identifying ways of reducing the problems of parked vehicles obstructing
pavements;
• Effective management of car parking, including appropriate levels of charging in
town centre’s and other important locations throughout the Borough
2.5 The council’s policy acknowledges that parking contributes significantly to many of the
problems it seeks to address such as delays to public transport, junction safety and
safety around schools.
2.6 With regards to enforcement operations, the Council has set and continues to
appraise;
• The optimum level of compliance with parking controls.

• The level of enforcement necessary to secure that compliance.
• The levels of penalty charges.
• The need to effectively resource the operation and to ensure that all parking staff
are appropriately trained.
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2.7 The Council’s parking control policies are to;
• Regulate the use of vehicles in the busiest and most congested areas.
• Improve traffic flows.
• Improve road safety (for vehicle users and for pedestrians)
• Increase and improve pedestrian and cyclist mobility.
• Encourage public transport usage.
• Safeguard the needs and requirements of residents, businesses/ organisations and
visitors.
• Regulate and control parking, both on-street and off-street.
• Encourage the use of car parks (particularly for longer visits).
• Provide sufficient short-stay parking facilities to support shops/ commercial
organisations and leisure activities.
• Preserve and improve the current infrastructure and general environment.
2.8 Parking restrictions play an important part in helping to achieve the aims of the above
policies. Wherever they are located, whether they are prohibitions on parking, or are
limitations as to who may use particular parking spaces, (or limitations as to when they
may be used), there will have been sound reasons for those restrictions having been
introduced. These will have included reasons such as;
i. To prevent congestion and thereby improve traffic flows,

ii. To improve road safety (for both vehicles and pedestrians),
iii. To improve the quality and accessibility of public transport,
iv. To improve the local environment, or
v. To provide a fair distribution of parking spaces to meet the competing demands
of;
• Residents
Shops
Businesses
Pedestrians
People with disabilities
Visitors
Car drivers
Delivery drivers
Public transport users
Cyclists
Motorcyclists
2.9 There are many types of restriction which may be used to achieve these aims, such as;
Stopping or Waiting restrictions (clearways, yellow lines, ‘School’

restrictions etc),
Pedestrian Zones
Bus Lanes
Residents’ Parking Schemes
Restricted Parking Zones
Pay and Display parking
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Parking bays for time limited parking
Parking bays for specified users, or for specified purposes (blue badge
holders, bus stops, taxi ranks, motorcycles, loading/ unloading etc)
Most of these are introduced by way of Traffic Regulation Orders and are indicated to
motorists by way of road markings and/ or signage, which has been specifically
approved for this purpose by the Department for Transport.
2.10 The need to introduce a new restriction or scheme, or for an existing restriction to be
removed or amended, may have been identified by officers of the Council, or it may
have been suggested by either local residents, the Ward Members representing those
residents, or by other interested parties (such as local business groups, transport
service operators, the police or fire service). The merits of each submission and their
potential impact are considered and the priority for their introduction is assessed. The
Council has limited funds available with which to introduce new restrictions and some
schemes (particularly those which require extensive signage) can be far more
expensive to implement than others. Proposals therefore usually proceed in order of
priority, as and when the necessary resources are available.
2.11 If a decision to proceed is made, the proposal is consulted upon and new or amended
Traffic Regulation Orders are drawn up and advertised for public comment or
objection. When a proposal for a new restriction is advertised, it is not a ‘done deal’.
Responses to the advertisement (whether in support of the proposal or against it) will
be considered before a final decision is made on whether or not to implement the
restriction. Control over the availability of parking spaces is a key policy instrument in
limiting car trips, and for the time being is the most widely available and readily
accepted method of doing so. Even without control over private parking, strict control
over public parking could have a major impact on travel choices
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3.0 NORTH TYNESIDE’S PARKING PROFILE
3.1 The borough of North Tyneside has four main centres of which three, North Shields,
Wallsend and Whitley Bay, have a wide range of land uses with the centre including
retailers, services and other businesses as well as many residential properties. In all
three some off-street parking is available, including both Council operated and privately
operated car parks, but a substantial proportion of parking is on-street bays, often on
partially or wholly residential streets. The parking needs of resident, who are eligible
for parking permits, must be carefully balanced with those of other users.
3.2 Killingworth town centre was constructed more recently than the other town centres
and is focused mainly on retail users; with no residential properties in the town centre
itself. The town centre is served by privately owned supermarket-style car parks,
which are free to use.
3.3 Smaller centres within the borough such as Longbenton, Benton, Forest Hall and
Monkseaton are served mainly by on-street parking.
3.4 The coastal area is considered to be the ‘jewel in the crown’ of the Borough because of
its natural environment and covers an area from the border with Blyth Valley at St
Mary’s Island down to Tynemouth station and the boundary of the North Shields AAP
at the Fish Quay. The importance of the coast is not only recognised in the Borough,
but also at a regional level with Whitley Bay named as a tourism destination in the
North East Region.
3.5 Tynemouth and Cullercoats provide a slightly different tourism offer compared to
Whitley Bay and St Mary’s Island with a variety of cultural and leisure activities. The
topography of the coast is predominantly flat with a combination of sandy and rocky
foreshore that is of European significance as a wildlife habitat (SPA). The entire
coastline is designated as a Site of Special Scientific Interest (SSSI) for its geological
importance and wildlife habitat, which is internationally recognised as a Ramsar site.
Tynemouth Priory is not only an iconic building on the landscape, but also a Scheduled
Ancient Monument, which highlights the heritage of the coast. The coast also boasts
three conservation areas that have all recently been appraised (St Mary’s, Cullercoats
and Tynemouth). The Spanish City Dome, which sits above Whitley Bay promenade is
a Grade II listed building and is currently undergoing regeneration to bring it back into
use and forms part of the ongoing regeneration at Spanish City.
3.6 Parking is provided at 16 off-street (car park) and 4 on-street locations along the
foreshore between St Mary’s Island (Whitley Bay) and Low Lights (North Shields). The
Foreshore and Riverside car parks are primarily utilised by leisure visitors, many from
outside the borough.
3.7 Many of North Tyneside distinct town centres have residential areas nearby, while a
number of the borough’s residential areas adjoin large employment sites. As a result
there are some residential streets which experience high levels of car parking by non-
residents, e.g. for commuting or shopping.
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3.8 North Tyneside currently has around 15,000 residential parking permits issued over 38
schemes. The high demand for permits reflects the general urban environment as
described above and indeed the fact that the Council does not currently charge for
residential permits or limits the number of permits available to a household.
3.9 Types of parking permits available in North Tyneside.
Resident Permits
If you live in a property that is within a parking permit area and park your vehicle(s) on
the road during the hours of parking restrictions you are eligible to apply for a permit for
your vehicle(s). There is no restriction on the number of permits available to each
household although all the vehicles must be registered to that property.
The permit will have the relevant vehicle registration number printed on it and is not
transferable to other vehicles.
Cost: Free
Resident Permit (Company Car)
If you live in a property that is within a parking permit area and park your vehicle(s) on
the road during the hours of parking restrictions but you are employed in a role that
means that you will regularly use a different vehicle (for example, you work in a garage
or a car salesroom), you are eligible to apply for one of these permits.
The permit will not have a vehicle registration number printed on it so will be
transferable to other vehicles.
Cost: Free
Residents’ Visitor Permit
There are two different types of permit available for use by residents’ for their visitors:
1. Annual Permit
If you live in a property that is within a parking permit area and have visitors to your
property who will park on the road during the hours of parking restrictions you are
eligible to apply for a visitor permit.
The permit does not have a vehicle registration number printed on it as any bona fide
visitor can use it. The visitor permit should be kept by the resident and handed out to
any visitors, as and when needed.
Cost: Free
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2. Supplementary Vouchers
Scratchcards vouchers have been introduced to supplement the existing residents’

visitor permits to accommodate family gatherings and social occasions.
Scratchcard vouchers are only valid in ‘Permit Holders Only’ restrictions; they are not
valid in a metered parking space, even if it includes an exemption for permit holders.
Each voucher will enable the driver to park for a maximum stay of 3 hours. If you
intend to stay longer than 3 hours then you can display a second voucher to
commence when the other voucher expires. Vouchers can only be purchased in books
of 10 scratchcards.
Details will be scratched off to show the relevant Day, Month, Date and Time of arrival.
A resident may apply to the Council for resident vouchers on condition that:
• The applicant resides at a dwelling within a permit parking zone.
Cost: Vouchers are available in books of 10 x 3 hour scratchcards costing £5 per book.
Permits for Care Home Residents
If you live in a Residential or Car Home within a parking permit area and have visitors
who will park on the road during the hours of parking restrictions you are eligible to
apply for a visitor permit.
The permit does not have a vehicle registration number printed on it as any bona fide
visitor can use it. The visitor permit should be kept by the resident and handed out to
any visitors, as and when needed.
Only one permit is issued per resident.
Cost: Free
Business Permits
There are two different types of permit available for use by Businesses that occupy
premises within a parking permit area:
1. Annual Permit
If your business is based at premises within a permit parking zone, you are eligible to
apply for a business-parking permit for that zone. You must be occupying the premises
for non-residential purposes and applications must be supported by a letter on
company headed stationery confirming that the vehicle is essential for the operational
need of the business.
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The vehicle(s) must be either:
• A passenger vehicle, constructed or adapted for the carriage of not more than
twelve passengers (excluding the driver), or
• A goods carrying vehicle, the overall height of which does not exceed 3.2 metres
(10ft ins), the overall length exceed 6.5 metres (21ft 4ins) or maximum gross weight
exceed 5 tonnes.
Permits are transferable between essential operational vehicles
The permit is for operational vehicles only and is not for use as a standard parking
permit for use by staff working at the business. Businesses should always encourage
staff to park away from the main shopping areas to ensure a maximum of kerb space is
available for potential shoppers and local residents.
Cost: £250.00 per annum
Scratchcards have been introduced to supplement the existing business permit(s),

primarily to accommodate delivery vehicles parking for relatively short periods.
Each voucher will enable the driver to park for a maximum stay of 3 hours. Vouchers
can only be purchased in books of 10 scratchcards.
The maximum 3 hour parking permitted period commences from the time of arrival.
A business may apply to the Council for vouchers on condition that:
• The business is within the parking permit area.
Community Worker Permits
Individuals working for organisations that provide emergency or urgent health or social
care cover to patients in the community and who are required to undertake 'on-call'
duties are eligible to apply for a Community Worker Parking Permit.
The Permit is an All Zone Permit that will enable the holder to park in any ‘Permit
Holder Only’ space in the borough for a limited period of time when the holder is
responding:
• to an urgent or emergency situation; or
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• whenever the condition of the patient/client necessitates a home visit.
The Permit must be displayed together with a time clock, which should be set to
indicate the time of arrival. The maximum permitted length of stay per visit is 3 hours
with no return within 3 hours i.e. you cannot reset the arrival time once the previous
period expires.
The Permit must not be used:
• in connection with any routine non-emergency 'home visit' or where the

patient/client is able to attend an appointment in person.
• parking near or outside hospitals, clinics, health centres, practices or the holders
normal work base (if parking facilities are required they should be provided by the
employer).
Applications must be supported by an official letter from the NHS Trust, Primary Care
Trust or the manager of the practice or organisation the applicant works for to confirm
eligibility.
Permits for Church’s and Community Centres
There are two different types of permit available for use by Church’s and Community
Centres that are within a parking permit but do not have an adjacent off-street parking
facility:
1. Annual Visitor Permit
This permit is available for operational use of the Church and Community Centre. It is
intended to be used by maintenance staff or organisers of events held at these
facilities. The permit should be held by the Church or Caretaker of the Community
Centre and handed out when needed.
The permit does not have a vehicle registration number printed on it as it can be used
by any bona fide user considered appropriate by the Church or Community Centre.It
will allow the driver to park all day in any available Permit Only space or shared use
(metered parking space) bay within the parking permit zone.
Cost: Free
Scratchcards vouchers have been introduced to support additional community

requirements (e.g. meetings, special events and social occasions) and supplement the
existing visitor permit provision that is available to a Church/Community Centre for
maintenance purposes. The vouchers should be held by the Church or Caretaker of
the Community Centre and handed out when needed.
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Each voucher will enable the driver to park for a maximum stay of 3 hours. Vouchers
can only be purchased in books of 10 scratchcards.
The maximum 3 hour parking permitted period commences from the time of arrival.
A Church/Community Centre may apply to the Council for vouchers on condition that:
• The Church/Community Centre is within the parking permit area.

• The Church/Community Centre does not have an adjacent off-street-parking facility
Supplementary Vouchers (Bed and Breakfast/Hotel establishments)
Bed and Breakfast/Hotels vouchers can be purchased by the owners of the

establishment to distribute to their guests to enable them to park within the permit
parking zone. They are not to be used by staff working within the establishment.
Each voucher will enable the driver to park for a full day. Vouchers can only be
purchased in books of 10 scratchcards.
Details will be scratched off to show the relevant Day, Month, Date of arrival.
The owner or proprietor of the B&B/Hotel may apply to the Council for vouchers on
condition that:
• The property they own is within the permit parking zone.

• The property is registered to operate as a Bed in Breakfast or Hotel establishment
Supplementary Vouchers (Landlords)
Landlord vouchers are available to those persons owning but not residing in a property
within the boundaries of a permit parking scheme. They have been introduced so that
landlords can visit their premises to carry out necessary repairs and safety checks.
The vouchers are only valid in ‘Permit Holders Only’ restrictions; they are not valid in a
metered parking space, even if it includes an exemption for permit holders.
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commence when the other voucher expires. Vouchers can only be purchased in books
of 10 scratchcards.
A landlord may apply to the Council for vouchers on condition that:
• The property they own and want to visit is within the permit parking area.
Supplementary Vouchers (Tradesmen)
Tradesmen vouchers are allocated to those persons working at a property, land or on

the highway within the boundaries of a permit parking scheme who do not have access
to a residents’ visitor permit.
The vouchers are only valid in ‘Permit Holders Only’ restrictions; they are not valid in a
metered parking space, even if it includes an exemption for permit holders.
commence when the other card expires. Vouchers can only be purchased in books of
10 scratchcards.
A tradesman may apply to the Council for vouchers on condition that:
• The work to be undertaken is within the permit parking area.
Foreshore Permits
To support tourism in the area, an annual permit is available to park in any charged
parking facility along the Foreshore. The facilities involved are:
• Low Lights Car Park, North Shields

• Spanish Battery Car Park, Tynemouth
• Priors Haven Car Park, Tynemouth
• Front Street (on-street), Tynemouth
• Sea View Car Park, Tynemouth
• Sea Banks (on-street), Tynemouth
• Spa Access (on-street), Tynemouth
• Grand Parade, (on-street), Tynemouth
• Beaconsfield Car Park, Tynemouth
• Blue Reef Car Park, Tynemouth
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• Eastbourne Gardens Car Park, Whitley Bay
• Bournemouth Gardens Car Park, Whitley Bay
• Dukes Walk Car Park, Whitley Bay
• Brierdene Car Park, Whitley Bay
• Mini-Golf Car Park, Whitley Bay
• St Mary’s Island Car Parks, Whitley Bay
There is no restriction on who can apply or the number of permits that are available to
each applicant.
Car Park Permits
A limited number of annual Car Park Permits are offered in all the Council managed
car parks that are subject to charge or a restriction on length of stay.
There is no restriction on who can apply for a car park permit
Dispensations and Suspensions
The Council recognises that on occasions it may be necessary for some vehicles to be
parked adjacent to properties governed by waiting restrictions. If it is considered
essential that the vehicle must be parked nearby then, in certain circumstances, we will
by the issue of a dispensation, a vehicle or vehicles to park lawfully in what otherwise
would be a contravention of a Traffic Regulation Order.
As a corollary of the above and to deal with traffic flow needs, maintenance/ works or
special events it will also from time to time suspend parking places either in total or for
the purpose of reserving those places for particular vehicles and/or applicants.
The cost of a dispensation notice is £5.00 per vehicle per day. This charge is to
cover the administration and production of a notice for the vehicle.
Except in extenuating circumstances dispensations will not be issued for continuous

periods in excess of seven days and we will not authorise parking for more than three
vehicles at any one location unless the Parking Control Officer is satisfied that the road
width and length and precise location permit this safely.
The cost to suspend a parking space is £10.00 per space per day. This charge is to
cover the administration of the scheme, the production and erection of notices, and the
installation of cones.
Charges are applied on a whole day/whole space basis, (a five metre length is classed
as one whole space)
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3.10 While the key aim of residential permit parking schemes is to provide adequate parking
facilities in that area for local residents, in some cases it may prove appropriate for
other users to park in these areas subject to conditions. Depending on local
circumstances, there are different kinds of residential permit parking zones:
• Permit holders only

• Permit holders / charged parking for other users (shared use)
• Permit holders / limited waiting for other users (shared use)
3.11 The cost of running the residential permit service is subsidized by the parking revenue
from on- and off-street pay and display facilities within the borough
3.12 Permit Parking Zones are in operation on the following streets within the borough:
• Zone LB1. Mon. – Sat. 8.00am to 6.00pm

Streets included: Aiden Court, Benton Road, Coach Lane, Front Street, Gleneagles
Close, Hoylake Avenue, Manor Avenue, Manor Drive, Manor Gardens, Manor Grove,
Manor Place, Manor Road, Manor Walk, Morritt Court, Muirfield Road, St, Andrews
Court, Southview, Portrush Way, Fairways Avenue
• Zone LB2. Mon. – Fri. 9.00am to 5.00pm

Streets included: Chesters Avenue, Chesters Court, Knowle Place, Langdale Close,
Lutterworth Road, Rowanberry Road, The Chesils, West Farm Wynd, Maybury Villas,
Rosebury Drive, Quantock Close, Clent Way.
• Zone BEN1. Mon. - Fri. 9.00am to 5.00pm

Streets included: East Avenue, North Avenue, Grange Avenue, Queens Gardens,
Thornhill Road, Kyle House, The Gables, Grove Cottage, Norwood Court), The Grove,
The Oval, West Avenue.
• Zone BEN2. Mon. – Fri. 9.00am to 5.00pm

Streets included: Ashleigh Grove, Beech Avenue, Linden Terrace, Linden Road,
Sandringham Avenue, St. Margaret’s Avenue, Whitfield Drive.

Streets included: Carolyn Close, Cheviot View, Eastfield Road, Eastfield Terrace,
Maddox Road, Parkland, Southfield Road, Station Approach Eastfield Lodge, The
Beeches, The Terrace, Carlton Road, Tynedale Terrace.

Streets included: Briarsyde
• Zone BEN5. Mon. – Fri. 10.00am to 11.00am & 2.00pm to 3.00pm

Streets included: Lyndhurst Road, Midhurst Road, Northumberland Avenue, Oakhurst
Terrace, Hastings Avenue, Station Road, Clifton Terrace, Cambridge Avenue,
Connaught Gardens, Colston Place, Victoria Avenue, Albany Avenue, Avondale
Avenue, Glebe Avenue
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Streets included: Manorfields
• Zone FH1. All Days. 6.00pm to Midnight.

Streets included: Clousden Drive, Cresswell Avenue, Errington Terrace, Nicholson
Terrace, Oakfield House
• Zone TM1. Sat. Sun. & Bank Holidays. 8.00am to 6.00pm

Streets included: Albury Park Road, Beanley Crescent, Birtley Avenue, Brislee Avenue,
Denwick Terrace, Hulne Avenue, Horsley Terrace, King Edward Road, Shipley Road,
Mariners Lane, Back Shipley Road.
• Zone TM2. Sat. Sun. & Bank Holidays. 8.00am to 6.00pm

Streets included: Collingwood Terrace, Northumberland Terrace, Priors Terrace,
Tynemouth Road, Tynemouth Terrace, Tynemouth Place, St. Albans Place
• Zone TM3. All Days 9.00am to 5.30pm

Streets included: Arcade, Arcade Park, Bath Terrace, Colbeck Terrace, Front Street,
Middle Street, Percy Street, Promenade Terrace, Silver Street, Stephenson Street, The
Grove, Timothy Duff Court.
• Zone TM4. All Days 8.00am to 6.00pm

Streets included: Huntingdon Place, Manor Road, Front Street, St. Oswins Mews, St.
Oswins Place, Lovelady Court
• Zone NS1. Mon. – Sat 8.00am to 6.00pm (No return within 1 hour)
Streets included: Morgan House, Borough Road, Railway Terrace, Rudyerd Street,
Stanley Street, Wellington Street west, William Street, William Street west.
• Zone NS2. Mon. – Sat 9.00am to 5.00pm

Streets included: Campville, Cleveland Terrace, Cromwell Terrace, South Preston
Grove, Albion Road West, Brightman Road, The Chase, Rosella Place, Ashfield
Grove, Springfield, Lovaine Terrace, Fenwick Terrace, Frank Place, Alma Place,
Grosvenor Mews, Waterloo Place, Preston Road, Ayes Terrace. (Spring Terrace –
Mon – Sat. 8.30am to 5.30pm)
• Zone NS3. Mon. – Sat. 8.00am to 6.00pm

Streets included: Beaumont Street, Bedford Street, Bedford Terrace, Churchway, Cecil
Street, Lovaine Place, Newcastle Street, Northumberland Square, Northumberland
Place, Nile Street, Upper Camden Street, Widdrington Terrace, South Preston Terrace,
West Percy Street, Sidney Street, Albion Road West
• Zone NS4. All Days – All Hours

Streets included: Keilder Terrace, Military Road, Fontburn Terrace, Drummond
Terrace, Capitan Robinson Mews

Streets included: George Street, Howard Street, Upper Pearson Street, Stephenson
Street, Norfolk Street
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• Zone NS6. Mon. – Sat. 8.00am to 6.00pm (No return 1hour, 30mins in any 3 hours)
Streets included: Rothbury Terrace

Streets included: Camden Street, Howard Street, Howard Court, Norfolk Street, Union
Street, Saville Street, Stephenson Court.

Streets included: Beacon Street, Dockray Close, Dockray Square, Howard Court,
Hudson Street, Linskill Street, Renaissance Point, Stephenson Court, Stephenson
Street, Trinity Buildings, Tyne Street.
• Zone WD1. Mon. – Sat. 9.00am to 5.30pm

Streets included: Beech Grove, Hawthorn Grove, Laburnum Avenue, North Road, Park
Road, Station Road, Woodbine Avenue, Rear High Street East
• Zone WD2. All Days, All Hours

Streets included: Park Avenue, Park Terrace, Park View, Station Road.
• Zone WD3. Mon. – Sat. 9.00am to 5.30pm

Streets included: Elton Street East, Equitable Street.
• Zone WD4. Mon. – Sat. 8.00am to 6.00pm (No return 1 hour in 2 hours)
Streets included: Croft Avenue, Coronation Street, Ferndale Avenue, Sunningdale
Avenue
• Zone WD5. Mon. - Sat. 8.00am to 6.00pm (No return 1 hour in 2 hours)
Streets included: Charlotte Street, Northumberland Street, High Street East
Streets included: Chestnut Street, Coach Road, Holly Avenue, Laurel Street, Oak
Grove, High Street East, Vine Street, Park Road, Sycamore Street.
• Zone WD7. Mon. – Fri. 7.00am to 6.00pm

Streets included: George Road, Philiphaugh, The Avenue.
Streets included: Carville Road, Hugh Street

Streets included: Embleton Avenue, Aged Miners Cottages
• Zone WD11. Mon. – Sat. 8.00am to 6.00pm (No return 2 hours in 4 hours)
Streets included: Ford Terrace, Point Pleasant Terrace

Streets included: Bath Close, Bingley Terrace
• Zone WB1. Mon. – Sat. 9.00am to 5.30pm

Streets included: Albert Terrace, Albany Gardens, Algenon Place, Alexandra Terrace,
Clarence Crescent, Clifton Terrace, Egremont Place, Fern Avenue, Jesmond Terrace,
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Laburnum Avenue, Marden Road, Station Road, The Crescent, Trewitt Road,
Victoria Terrace, Waterford Crescent, Whitley Road

Streets included: Roxburgh Terrace, Roxburgh House, Park Parade, Beach Avenue,
Holly Avenue, Coquet Avenue, Marine Gardens, Marine Avenue, Elmwood Grove,
Park View, Park Avenue

Streets included: Brook Street, Brook Gardens, Cambridge Avenue, Charles Avenue,
East Parade, Mason Avenue, North Parade, Ocean View, Oxford Street, York Road,
Park Avenue, South Parade
• Zone WB5. All Days. 10.00am to 8.00pm. 1st March to 30th September
Streets included: Ashfield Grove, Bideford Gardens, Bournemouth Gardens, Briar
Avenue, Brighton Grove, Cliftonville Gardens, Cromer Gardens, Davison Avenue,
Evesham Avenue, Glendale Avenue, Illfracombe Gardens, The Links, Marine Court
East, Marine Court West, Ventnor Gardens, Marine Avenue. (Clovelly Gardens,
Eastbourne Gardens – All Days. 10.00am to Midnight)
• Zone WB6. Mon. – Sat. 8.00am to 6.00pm (No return 2 hours in 2 hours)
Streets included: Kings Drive, Queens Drive, Grosvenor Drive, Park View, Norham
Road.
• Zone WB7.Mon. – Sat. 8.00am to 6.00pm

Streets included: Linden Terrace, Esplanade Avenue, Southleigh, Esplanade Place,
Esplanade, Percy Road, Victoria Avenue, Styan Avenue, Whitley Road, South Parade,
Kiitiwake House.
This is not a definitive list, as additional zones will be added in the future in accordance
with the Council’s parking strategy.
3.13 Metered Parking Bays are in operation on the following streets within the borough:
North Shields
Street Name Post Code Restriction Period Fee Maximum Stay Exemption to charge
Mon - Sat Drivers displaying a Zone

Albion Road NE30 2RJ 50p per hour Unlimited
8.30 - 17.30 NS5 Permit
Back Howard Mon - Sat Drivers displaying a Zone
NE29 6QN 50p per hour Unlimited
Street 8.30 - 17.30 NS5 Permit
Bedford Street NE29 0AR 1p per minute Unlimited
8.30 - 17.30 NS3 Permit
Camden Street Mon - Sat Drivers displaying a Zone
NE30 1NH 50p per hour Unlimited
(South Section) 8.30 - 17.30 NS7 Permit
First hour free, additional
Church Way Mon - Sat Drivers displaying a Zone
NE29 0AE time charged at 1p per Unlimited
minute
19
North Shields (cont.)
Church Way Mon - Sat Drivers displaying a Zone
NE29 0AB 1p per minute Unlimited
(North Section) 8.30 - 17.30 NS3 Permit
Howard Street Mon - Sat Drivers displaying a Zone
NE30 1AJ 50p per hour Unlimited
Howard Street Mon - Sat Drivers displaying a Zone
NE30 1NA 50p per hour Unlimited
Lovaine Place NE29 0BW 50p per hour Unlimited
8.30 - 17.30 NS3 Permit
Nile Street NE29 0AZ 1p per minute Unlimited
8.30 - 17.30 NS3 Permit
Norfolk Street Mon - Sat Drivers displaying a Zone
NE30 1NQ 50p per hour Unlimited
Norfolk Street Mon - Sat Drivers displaying a Zone
NE30 1BA 50p per hour Unlimited
Northumberland Mon - Sat Drivers displaying a Zone
NE30 1QP 1p per minute Unlimited
Place 8.30 - 17.30 NS3 Permit
Northumberland Mon - Sat Drivers displaying a Zone
NE29 1SA 1p per minute Unlimited
Square 8.30 - 17.30 NS3 Permit
Railway Terrace NE29 6RP 50p per hour Unlimited
8.30 - 17.30 NS1 Permit
Rudyerd Street NE29 6NF 50p per hour Unlimited
8.30 - 17.30 NS1 Permit
Saville Street NE30 1NT Mon - Sat 50p per hour Unlimited None
8.30 - 17.30
Sidney Street NE29 0DP 50p per hour Unlimited
8.30 - 17.30 NS3 Permit
Spring Terrace NE29 0HQ 50p per hour Unlimited
8.30 - 17.30 NS2 Permit
Stephenson Street NE30 1ES 50p per hour Unlimited
8.30 - 17.30 NS5 Permit
Suez Street NE30 1ES 50p per hour Unlimited
8.30 - 17.30 NS5 Permit
Tyne Street NE30 1NF 50p per hour Unlimited
8.30 - 17.30 NS7 or NS8 Permit
Union Street NE30 1NL 50p per hour Unlimited
8.30 - 17.30 NS7 Permit
Upper Camden Mon - Sat Drivers displaying a Zone
NE30 1QG 1p per minute Unlimited
Street 8.30 - 17.30 NS3 Permit
West Percy Street NE29 0AG 50p per hour Unlimited
8.30 - 17.30 NS3 Permit
20
Tynemouth
Adjacent
Street Name Restriction Period Fee Maximum Stay Exemption to charge
Post Code
All Days Drivers displaying a Zone
Front Street NE30 4BS 50p per hour Unlimited
9.00 - 17.30 TM3 Permit or TM4 Permit
All Days
Grand Parade NE30 4JH 80p per 2hrs Unlimited None
9.00 - 20.00
All Days
Sea Banks NE30 4HG 80p per 2hrs Unlimited None
9.00 - 20.00
All Days
Spa Access NE30 4JH 80p per 2hrs Unlimited None
9.00 - 20.00
Whitley Bay
Adjacent
Post Code
Beach Avenue NE26 1EA 50p per hour Unlimited
9.00 - 17.30 WB2 Permit
Clifton Terrace NE26 2JD 1p per minute Unlimited
9.00 - 17.30 WB1 Permit
Coquet Avenue NE26 1EE 50p per hour Unlimited
9.00 - 17.30 WB2 Permit
Duchess Street NE26 3PW 50p per hour Unlimited
9.00 - 17.30 WB5 Permit
Duke Street NE26 3PP 50p per hour Unlimited
9.00 - 17.30 WB5 Permit
Fern Avenue NE26 2JA 1p per minute Unlimited
9.00 - 17.30 WB1 Permit
Holly Avenue NE26 1ED 50p per hour Unlimited
9.00 - 17.30 WB2 Permit
Laburnum Avenue NE26 2HX 1p per minute Unlimited
9.00 - 17.30 WB1 Permit
Jesmond Terrace NE26 2JF 1p per minute Unlimited
9.00 - 17.30 WB1 Permit
Marine Gardens NE26 1EQ 50p per hour Unlimited
9.00 - 17.30 WB2 Permit
Park Avenue NE26 1DG 50p per hour Unlimited
9.00 - 17.30 WB3 Permit
Park Parade NE26 1DX 50p per hour Unlimited
9.00 - 17.30 WB2 Permit
Roxburgh Terrace NE26 1DS 50p per hour Unlimited
9.00 - 17.30 WB2 Permit
Station Road NE26 2RA 1p per minute Unlimited
9.00 - 17.30 WB1 Permit
Victoria Terrace NE26 2QW 1p per minute Unlimited
9.00 - 17.30 WB1 Permit
21
Wallsend
Adjacent
Post Code
Beech Grove NE28 8HF 50p per hour Unlimited
9.00 - 17.00 WD1 Permit
Elton Street NE28 6NQ 1p per minute Unlimited
9.00 - 17.00 WD3 Permit
Hawthorn Grove NE28 8HD 1p per minute Unlimited
9.00 - 17.00 WD1 Permit
John Street NE28 8QX 1p per minute Unlimited
9.00 - 17.00 WD3 Permit
Laburnum Avenue NE28 8HR 50p per hour Unlimited
9.00 - 17.00 WD1 Permit
Woodbine Avenue NE28 8HB 50p per hour Unlimited
9.00 - 17.00 WD1 Permit
This is not a definitive list, as additional streets will be added in the future in accordance with
the Council’s parking strategy.
3.14 The Council also operates a number of free and charged Car Parks in the borough.
Benton
Restriction Number of Additional
Location Address Charge
Period spaces Restrictions
Whitley Road, Mon - Fri 20p per hour Cars and light vans
Quarry Park Car Park 18
NE12 6DT 9.00 - 17.00 Max. Stay 2 hrs only
Cullercoats
Front Street, Cars and light vans
Front Street Car Park All Days Free 16
NE30 4QB only
Belle Vue Street Car Park
John Street, Cars and light vans
(formally John Street Car All Days Free 22
NE30 4QX only
Park)
Killingworth
Northumbrian Way (North) Nothumbrian Way, All Days Free 60
Car Park NE12 6EH 3.5 tonne weight limit
Northumbrian Way (South) Northumbrian Way, All Days Free 65 3.5 tonne weight limit
Car Park NE12 6EH
Planet Place, Cars and light vans
Planet Place Car Park All Days Free 8
NE12 6DY only
Comet Row, Cars and light vans
Comet Row Car Park All Days Free 66
NE12 6DT only
22
Killingworth (cont.)
Lakeshore Car Park West Bailey East, All Days Free 20 3.5 tonne weight limit
NE12 6YG
Lakeside Centre Car Park Southgate, All Days Free 125 3.5 tonne weight limit
NE12 6SA
Stratford Close Car Park
Citadel East,
(formally Citadel East Car All Days Free 55 3.5 tonne weight limit
NE12 6GU
Park)
Monkseaton
Mon - Sat
8.00 - 18.00
Cauldwell Avenue, Maximum stay
Cauldwell Avenue Car Park Free 61 3.5 tonne weight limit
NE25 9RW 2 hours with no
return with 4
hours
Mon - Sat
8.00 - 18.00
Coronation Crescent Car Coronation Road, Maximum stay Cars and light vans
Free 25
Park NE25 8AJ 2 hours with no only
return with 4
hours
North Shields
Low Lights Car Park Clifford's Fort Moat, All Days 80p per 2 hours 78 3.5 tonne weight limit
NE30 1JN 9.00 - 20.00
Mon - Fri
8.00 - 18.00
Norfolk Street, Maximum stay Cars and light vans
Norfolk Street Car Park Free 67
NE30 1NQ 2 hours with no only
return with 4
hours
Pheonix Chase,
Phoenix Chase Car Park All Days Free 48 3.5 tonne weight limit
NE29 8TA
Howdon Road, Parents/Toddler Bays

The Parks Car Park All Days Free 145
NE29 6TL Dedicated Coach Bays
Mon - Fri
8.00 - 18.00
Upper Camden Street Car Upper Camden Street, Maximum stay Cars and light vans
Free 31
Park NE30 1QG 2 hours with no only
return with 4
hours
23
Tynemouth
Grande Parade, All Days Cars and light vans
Beaconsfield Car Park 80p per 2 hours 182
NE30 4NS 9.00 - 20.00 only
Grande Parade,
All Days
Blue Reef Car Park NE30 4JF 80p per 2 hours 80 2 No. Coach Only Bays
9.00 - 20.00
(Rear Aquarium)
Pier Road, All Days Cars and light vans
Priors Haven Car Park 80p per 2 hours 81
NE30 4DG 9.00 - 20.00 only
Sea View Car Park (formally Oxford Street, All Days Cars and light vans
80p per 2 hours 58
Oxford Street Car Park) NE30 4PR 9.00 - 20.00 only
Pier Road, All Days Cars and light vans
Spanish Battery Car Park 80p per 2 hours 51
NE30 3DB 9.00 - 20.00 only
West Allotment
Mon - Fri
8.00 - 18.00
Silverlink North, Maximum stay Cars and light vans
Silverlink Park Car Park Free 32
NE27 0BY 2 hours with no only
return with 4
hours
Whitley Bay
Rear Park View
Shopping Centre, Mon - Sat Cars and light vans
Back Park View Car Park Pemit Holders Only 16
NE26 2TH (Accessed 8.00 - 18.00 only
from Roxburgh Terrace)
Bournemouth Gardens The Links, All Days Cars and light vans
80p per 2 hours 230
Car Park NE26 1QQ 9.00 - 20.00 only
The Links, All Days
Brierdene Car Park 80p per 2 hours 244 Dedicated Coach Bays
NE26 4NF 9.00 - 20.00
The Links, All Days Cars and light vans
Dukes Walk Car Park 80p per 2 hours 43
NE26 1TQ 9.00 - 20.00 only
Eastbourne Gardens Car The Links, All Days 80p per 2 hours 69 3.5 tonne weight limit
Park NE26 1PS 9.00 - 20.00
Hawthorn Gardens, Cars and light vans
Hawthorn Gardens Car Park All Days Free 19
NE29 0AX only
Accessed off Rink Way,
Hillheads Road Car Park NE25 8HZ All Days Free 90 3.5 tonne weight limit
(Rear Whitley Bay FC)
The Links, All Days Cars and light vans
Mini Golf Car Park 80p per 2 hours 24
NE26 4NQ 9.00 - 20.00 only
24
Whitley Bay (cont.)
Mon - Fri
8.00 - 18.00
Park Road,
Maximum stay Cars and light vans
Park Road Car Park NE26 1LT Free 34
2 hours with no only
(Side of Library)
return with 4
hours
Marine Avenue, Cars and light vans
Playhouse Car Park All Days Free 85
NE26 1LZ only
St Mary's Island Car Park
St Mary's Island, All Days
(North) (formally Trinity Road 50p per hour 140 3.5 tonne weight limit
NE26 4RS 9.00 - 20.00
Car Park)
St Mary's Island Car Park
St Mary's Island, All Days
(South) (formally Trinity 50p per hour 64 3.5 tonne weight limit
NE26 4RS 9.00 - 20.00
Road Car Park)
Station Square,
The Crescent Car Park All Days Free 50 3.5 tonne weight limit
NE26 2QY
The Links,
Waves Car Park All Days Free 112 Dedicated Coach Bays
NE26 1TQ
Mon - Fri
8.00 - 18.00
Whitley Road,
Maximum stay Cars and light vans
Whitley Road Car Park NE26 2ND Free 21
2 hours with no only
(Health Centre)
return with 4
hours
Wallsend
Mon - Fri
8.00 - 18.00
Alexandra Street, Maximum stay
Alexandra Street Car Park Free 36 3.5 tonne weight limit
NE30 4QX 2 hours with no
return with 4
hours
Atkinson Terrace, Cars and light vans
Atkinson Terrace Car Park All Days Free 24
NE28 7RN only
Chicken Road, Cars and light vans
Chicken Road Car Park All Days Free 12
NE28 8NN only
Mon - Fri
8.00 - 18.00
Coronation Street, Maximum stay
Coronation Street Car Park Free 40 3.5 tonne weight limit
NE28 7LW 2 hours with no
return with 4
hours
25
Wallsend (cont)
Mon - Fri
8.00 - 18.00
John Street, Maximum stay
John Street Car Park Free 34 3.5 tonne weight limit
NE28 8QX 2 hours with no
return with 4
hours
3.15 The Park Mark, Safer Parking Award is an initiative of the Association of Chief Police
Officers (ACPO) designed to reduce crime and the fear of crime within parking
facilities. The Safer Parking Award Scheme is managed by the British Parking
Association through Development Managers and supported by the Home Office, the
Scottish Executive and all the Police Forces in England, Scotland, Wales and Northern
Ireland.
3.16 The primary aim of the scheme is to prevent criminal behavior within the parking
environment. Owners/operators of a parking facility are therefore required to adopt an
active management strategy to ensure minimal occurrence of crime.
3.17 After assessment, the Police can award Park Mark status to parking facilities that are
properly managed and maintained. These facilities will also have achieved appropriate
standards that contribute to reducing the opportunity for crime, as follows:
• Surveillance (although this does not have to be CCTV surveillance);

• Lighting;
• Signage
• Cleanliness.
3.18 The Safer Parking Scheme is managed by the British Parking Association in
conjunction with the Association of Chief Police Officers. The scheme was introduced
by the Government in order to promote safe and secure parking facilities all over the
country. High security standards reduce the fear and perception of crime.
3.19 In recognition of our investment in security, North Tyneside Council is proud to be the
holder of seven of these prestigious awards.
The parking facilities that have achieved the Park Mark Award are:
• St Mary’s Island Car Park(s), Whitley Bay (off-street facility)

• Brierdene Car Park, Whitley Bay (off-street facility)
• Dukes Walk Car Park, Whitley Bay (off-street facility)
• Beaconsfield, Tynemouth (on-street facility
• Sea Banks, Tynemouth (on-street facility)
• Spanish Battery Car Park, Tynemouth (off-street facility)
• Low Lights, North Shields (off-street facility)
26
North Tyneside Council will continue to strive to ensure that all public parking facilities
in the Borough are brought up to the standards set out in the Park Mark, Safer Parking
scheme.
27
4.0 THE ENFORCEMENT OF PARKING RESTRICTIONS
Penalty charges
4.1 Wherever the Council has introduced parking restrictions, whether on-street or in its
car parks, vehicles which appear to have been parked other than in accordance with
those restrictions may be issued with penalty charges.
4.2 The Secretary of State for Transport decided that (with effect from 31st March 2008)
local authorities would be required to issue two different levels of penalty charges in
their enforcement areas. A higher level charge for parking in places where parking is
prohibited (such as on yellow lines or in a disabled bay without displaying a valid
badge) and a lower level charge in respect of contraventions relating to places where
parking is permitted (failing to display a pay and display ticket, overstaying the
permitted time etc), as the latter are mostly deemed to be less serious. Previously, all
contraventions received the same penalty, regardless of the seriousness of the offence
and this was perceived by many as being unfair.
4.3 There is a single nationwide standard list of the parking contraventions for which CEOs
may issue Penalty Charge Notices (PCN), but not all of the contraventions will be
relevant in every local authorities’ individual area (for example some areas have
parking meters whilst others do not). The full list can be found in the “Parking” section
of the PATROL (Parking and Traffic Regulations Outside London) website www.patrol-
uk.info It is the Secretary of State for Transport who decides which of these parking
contraventions will be subject to which of the two levels of charge.
4.4 A CEO will usually serve a PCN by either attaching it to the vehicle, or by handing it to
the person who appears to be in charge of the vehicle. There are also certain
circumstances under which, if the CEO has been unable to do this, the PCN may be
served by post. Where camera enforcement is in use the PCN will always be served by
post. (Camera enforcement is not currently being undertaken in North Tyneside).
4.5 The PCN will specify the contravention which is alleged to have occurred and the
amount which is payable. Amongst other information, it will also detail the available
options and methods for either payment or appeal. Unless a successful appeal has
been made, the penalty charge must be paid within 28 days of the date on which it was
served (if paid within 14 days, the amount of the charge will be reduced by the
statutory amount - currently 50%). If it is not paid within 28 days, the Council may then
serve a Notice to Owner on the owner of the vehicle.
4.6 Further details on the appeal process and the statutory stages involved are outlined in
the ‘Parking Control Procedures’ document. This is a ‘user-friendly’ guide that has
been produced for the public and is available to read and download on the Parking
Control pages of the Council website www.northtyneside.gov.uk
28
Civil Enforcement Officers – Policies and guidelines
4.7 Regrettably, experience has shown that, where motorists perceive that there is either
no active enforcement of a restriction, or that enforcement levels are limited, it is far
more likely that they will ‘take a chance’ and ignore the restriction. For restrictions to
have their desired effect, it is therefore necessary for them to be enforced.
4.8 Within North Tyneside, the Council have decided that parking enforcement will be
undertaken by CEOs who are directly employed by the Council. By keeping this
function ‘in house’, the Council is better able to ensure that all aspects of its parking
enforcement operations are undertaken by well trained, high quality staff, whose
performance can be effectively monitored against the standards and guidelines which
the Council has set for them to follow.
4.9 Whilst the Council will monitor the performance of its CEOs, it will not set any targets
with regards to the numbers of PCNs which they will issue. They are salaried
employees of the Council, who receive no performance related bonuses or other
performance related incentives. The Council deploys its CEOs in such a manner as to
provide coverage of all parking restrictions throughout the Borough, although it is of
course also necessary to prioritise those areas where the most parking problems are
experienced, such as in and around our town centres.
4.10 The Council has set the following Code of Practice for the standards and guidelines,
which its CEOs must follow;
• As required by law, whenever conducting their enforcement duties they must wear
the uniform which is issued to each CEO by the Council. The uniform will clearly
show the name of the Council, the personal identity number of the CEO and that
the CEO is engaged in parking enforcement. There is no requirement for CEOs to
be wearing headgear when they are issuing PCNs.
• CEOs are to check that vehicles within their patrol area are parked in accordance
with the parking regulations and, where they are not, CEOs will enforce the parking
regulations by issuing PCNs as appropriate.
• In order to protect them from allegations of inconsistency, favouritism or suspicion

of bribery, once CEOs have issued PCNs they do not have the discretion to either
cancel or withdraw them (although they may be re-issued if necessary). If a
motorist wishes to dispute a PCN which has been issued, they must follow the
appeals procedure which is detailed on the notice.
• Motorists are expected to park correctly, with due regard to any parking restrictions
which are in force. On finding a vehicle which has been parked in contravention of
such restrictions, the CEO will enforce the restriction. It is not their job to attempt to
track down motorists in order to ask them to park their vehicles properly.
• The leaving of a note on a vehicle (such as “working at number 22”) does not
exempt that vehicle from a parking restriction. Similarly, whilst a note may claim
29
that a vehicle has “broken down”, unless there is obvious damage to the vehicle
which would prevent it from being moved, a CEO cannot be sure of the validity of
such a claim. Whilst they are expected to record the presence of such notes, they
are to issue PCNs as appropriate. It will be for the motorist to subsequently appeal
against the PCN if they wish to do so. With regards to a broken down vehicle, a
motorist will usually be able to provide some form of documentary evidence of the
nature of the problem to accompany their appeal and this will of course be taken
into account in deciding whether or not payment of the PCN will be required.
• CEOs are to conduct their enforcement duties in a thorough, fair, consistent and
professional manner and to treat all motorists equally, without showing favour, bias,
or prejudice.
• Whilst on patrol, they will look out for and report;
i. Potential dangers to the public (to the Council, or to the emergency services
as appropriate).
ii. Suspected abandoned vehicles.
iii. Un-taxed vehicles (to the DVLA).
iv. Faults with parking equipment (pay and display ticket machines, signage, or
road markings) which they cannot rectify themselves. With regards to ticket
machines, the replenishing of ticket stocks, the checking and setting of
clocks, and the clearing (where possible) of jammed tickets or coins is part of
their daily duties.
4.11 As stated above, when finding a vehicle which appears to be parked in contravention
of a parking restriction, it is the duty of a CEO to issue a PCN to that vehicle and they
have no powers to subsequently cancel or withdraw those notices. However, there will
be certain circumstances under which, even though a parking contravention appears to
have occurred, it would not be appropriate for them to issue a PCN. The Council has
therefore set the following policy;
CEOs have the discretion not to issue PCNs under the following circumstances;
• When a motorist’s vehicle has been parked with the permission of, or at the
direction of, either a police officer in uniform, or of a CEO employed by the Council
(whilst on duty).
• When a vehicle has been prevented from proceeding by circumstances beyond the
driver’s control, or has been stopped in order to avoid injury or damage to persons
or property.
• When the driver is still with the vehicle and, upon request by the CEO, s/he
immediately either removes their vehicle, or s/he takes steps to ensure that the
parking regulations are complied with.
• When the driver returns to their vehicle either during the CEO’s observation period,
or whilst the PCN is being prepared, but before it is printed, then the CEO may
30
issue a verbal warning instead (provided that, in response to the warning, the
motorist then removes the vehicle or takes steps to comply with the parking
regulations).
• When a CEO believes that their personal safety would be threatened if they were to
do so. Under the TMA 2004 legislation, if a CEO is prevented from issuing a PCN
either indirectly through abusive behaviour or intimidation, or directly through
threats or actual physical force, then the PCN may instead be issued by post.
Additionally, the Council will not tolerate threats, intimidation, or assaults on its staff
and will therefore not hesitate to initiate criminal prosecutions in respect of such
behaviour.
4.12 Parking restrictions are there for good reasons and the Council aims to ensure that it’s
CEOs deliver enforcement of those restrictions fairly and in accordance with the law.
The Council’s CEOs conduct duties that are intended to benefit the public and the
Council expects that they will perform their enforcement duties efficiently and with
proper regard to the rights of the motorist.
4.13 CEOs work throughout the year, in all weathers and often in difficult circumstances. As
most of the Borough’s parking restrictions apply 24 hours a day, 7 days a week, CEOs
are required to work on a shift basis to give the widest possible enforcement coverage.
Whilst those motorists whose vehicles have been issued with PCNs may not
appreciate their efforts, it should be emphasised that those who park correctly, in
accordance with the parking regulations, will not be liable to such charges.
4.14 The purpose of issuing PCNs is to dissuade motorists from breaking parking
regulations. It is hoped that, through the efforts of its CEOs, the Council will be able to
improve levels of compliance in order to achieve its parking control policies specified
earlier in this report.
Enforcement Protocol
4.15 The Council is committed to being transparent about its parking and enforcement
activity for which it is accountable. It has therefore produced Parking Enforcement
Guidelines, covering the majority of circumstances that regularly occur in letters,
representations or appeals to the Adjudicator. It is not intended to be a guide to
processing Penalty Charge Notices, nor to replace knowledge of the regulations and
Council’s policies and practices, but to provide a reference manual for common
situations that arise in letters, representations and appeals. This is available to read or
download on the Parking Control pages of the Council website
www.northtyneside.gov.uk.
31
5.0 FINANCIAL PERFORMANCE
5.1 Under section 55 of The Road Traffic Regulation Act 1984, as amended by The Traffic
Management Act 2004, each Local Authority is obliged to publish their revenue
accounts. The income and expenditure figures for our parking account are illustrated
below.
5.2 Regulations and Guidance confirm that in respect of off-street parking places (car
parks) the term “income and expenditure as enforcement authorities” includes that
related to Penalty Charge Income. It does not, for example, cover pay and display
income or permit/season ticket income or the direct income/expenditure to collect that
income; however for completeness this information has been included.
5.3 Ideally the Council would like to be in the position of not having to issue any PCN’s.
However, this will only happen if drivers comply with parking regulations, traffic
regulations and road signs and, of course, are never late back to their vehicle after
their pay and display ticket has expired.
5.4 The benefits of compliance include improved road safety, better vehicular movement
and clearer access for pedestrians and individuals with disabilities. Other less obvious
benefits include an enhanced local economy, for example, turnover of parking bays
outside shops with time limited bays and the effect of less congestion on the
environment.
5.5 The charges for PCN's are not set by Local Authorities, but by the Secretary of State,
however we have the responsibility for enforcement. We enforce to a level that aims to
encourage compliance but cannot be viewed or demonstrated as being over zealous.
It is therefore beyond our control that financial surpluses are sometimes made, due to
the number of parking contraventions that take place within the Borough against the
cost of enforcing.
5.6 Under current legislation, any surplus is limited to meeting the cost of providing and
maintaining parking facilities, highways and street improvement schemes, traffic
management schemes, highways maintenance and public transport services.
32
Parking Account 01 April 2009 – 31 March 2010
ITEM £
Income
Off-street (car park) charges 196,686
On-street charges 622,828
Penalty Charge Notices (PCNs) 452,631*
Annual Permits (Car Parks) 9,483
On-street parking permits (Business
permits/Scratchcards/Community Worker permits) 33,572
Skip licenses/permits 21,328
Standages in car parks 8,000
Total Income 1,360,896
Controllable Expenditure
Staff Costs 537,604
Car Parks Charges (Land Rent, Electricity, Rates, Insurance,
Sewerage and Environmental charges) 142,842
Vehicles 30,171
Equipment 1,182
P&D machine maintenance costs 27,926
Uniforms/Protective clothing 1,954
Printing/stationary/postage 21,547
Telephone/Mobile/Radio charges 5,484
Computer Hardware/software 1,402
Maintenance of Signs and Lines 24,239
Cash collection services 2,416
Fees - DVLA,TEC,TPT,ICPS,Park Mark 17,660
790,188
Non-Controllable Expenditure
Council overheads i.e. contributions to support services 342,924
Total Expenditure 1,133,112
* The income from Penalty Charge Notices includes payments taken this financial year for
PCNs issued in previous years
33
6.0 STATISTICAL PERFORMANCE (situation as of the 01/04/10)
On-street Contraventions
How Many % of PCNs
issued
Number of higher level PCNs issued 9,276 69.84%
Number of lower level PCNs issued 4,006 30.16%
Total number of PCNs issued 13,282
Number paid at discount rate 7,936 59.75%

Number paid at full rate pre-NtO 837 6.30%
Number paid at full rate post-NtO 414 3.12%
Number paid at Charge Certificate stage 143 1.08%
Total number of PCNs paid 9,330 70.25%
Total number of PCNs currently unpaid 2,607 19.63%
Off-street Contraventions
How Many % of PCNs
issued
Number of higher level PCNs issued 872 30.67%
Number of lower level PCNs issued 1,971 69.33%
Total number of PCNs issued 2,843
Number paid at discount rate 1,878 66.06%

Number paid at full rate pre-NtO 156 5.49%
Number paid at full rate post-NtO 69 2.43%
Number paid at Charge Certificate stage 21 0.74%
Total number of PCNs paid 2,124 74.71%
Total number of PCNs currently unpaid 381 13.40%
Cancellations/Written-off
How Many % of total
PCNs
issued
Number of PCNs cancelled or written-off 1,683 10.50%
34
Cancellation Reasons
Out of time for NOR 4
Valid Disabled Badge produced 176
Breakdown - evidence produced 4
Driver drove away or PCN not served 4
Exempted vehicle 1
Faulty Pay & Display machine 7
Inadequate signs/markings 39
Vehicle loading/unloading - proof provided 6
Mail returned - unable to pursue following address search 23
Medical emergency 6
Notice to Owner out of time 4
Compassionate Grounds 9
Special circumstances 695
Valid Pay & Display ticket produced 210
Test ticket 4
Permit error 48
Valid Resident Permit produced 100
CEO/Printer error 310
PCN timed out 13
Adjudicator allowed 20
1683
Traffic Penalties Tribunal (TPT)

Total number of PCNs issued by North Tyneside Council 16,125
Number of appeals received by TPT 74
Rate of appeal per PCNs issued 0.46%
Number of appeals not contested by Council 29 (39%)
Number of appeals allowed by Adjudicator 20 (27%)
Number of appeals refused by Adjudicator 22 (30%)
Awaiting decision 3 (4%)
35
7.0 MAJOR PARKING INITIATIVES IMPLEMENTED DURING 01 April 2009 – 31 March
2010
7.1 The recession has continued to have an impact on visitors to our Town Centres. A
package of measures have been introduced to make North Tyneside's shopping
centres more attractive places for shoppers and local businesses.
• The suspension of the on-street Pay and Day machines on Stephenson Street,
North Shields continued.
• The Council piloted a new Pay and Display machine in Church Way, North Shields
offering free parking for up to one hour per vehicle per day.
• Floodlighting was installed in Alexandra Street Car Park and Coronation Street Car
Park, Wallsend to discourage anti-social activity and reduce the fear of crime.
• Atkinson Terrace Car Park, Wallsend was re-marked into bays to improve parking
management, reduce instances of obstruction and aid traffic flow.
• The charges in all Council managed car parks supporting the main Town Centres of
Whitley Bay, Wallsend and North Shields were removed and replaced with two-
hours free parking. The car parks involved were:
i. In Whitley Bay - the Whitley Road Car Park (near the health centre) and
Park Road Car Park (near the library)
ii. In Wallsend - Alexandra Street Car Park; Coronation Street Car Park and
John Street Car Park.
iii. In North Shields - Norfolk Street Car Park and Upper Camden Street Car
Park
7.1 Tourism is another area that has suffered greatly as a result of the recession. North
Tyneside has implemented a number of parking initiatives to ensure that the Foreshore
remains an attractive location to visit.
• Eastbourne Gardens Car Park and Bournemouth Gardens Car Park, Whitley Bay
continued to be operated free of charge during the redevelopment of the Whitley
Bay Playhouse and its adjacent public car park.
• There was no increase in the cost of the Foreshore Permit
• There was no increase in the charges within the Foreshore parking facilities
• The Priors Haven Car Park, Tynemouth was extended and resurfaced. Boundary
fencing was installed and dense undergrowth cut back to improve visibility and
reduce the fear of crime. This car park is situated adjacent to the Tynemouth Priory
and offers excellent access to the Priory, Haven Beach and Collingwood
Monument, as well as the many designated cycle routes that operate along the
coastline.
36
Priors Haven Car Park (Before the works)
Priors Haven Car Park (After the work - prior to remarking)
37
7.2 The following car parks have been marked out to create dedicated disabled parking
facilities and formalise parking so as to reduce instances of obstruction and aid traffic
flow:
• Front Street Car Park, Cullercoats

• John Street Car Park, Cullercoats
• Hillheads Car Park (adjacent to Whitley Bay Football Club)
7.3 Since the council took over enforcement of parking restrictions in the borough there
has been an increased number of cases of verbal abuse and, in some cases, physical
assault against CEOs. During a two-month monitoring period there were 55-recorded
incidents of abuse and threats of violence made against CEOs, including physical
attacks in which they were driven at or spat upon. Whilst the majority of the incidents
were reported to the Police, they experienced problems in taking action against the
perpetrator due to the lack of physical evidence.
In a bid to help cut down on staff being physically and verbally abused by some
members of the public, the Council purchased head-cams for all the CEOs. The head-
cam technology provides actual evidence of situations that the Police have used in
successful prosecutions and, whilst not eradicating the problem, has reduced the
volume of incidents of threatening behaviour towards CEOs. The cameras are also
used to verify that officers are acting in accordance with legislation and are behaving
towards members of the public in a professional and courteous manner.
7.4 The Council have invested in a Centralised Parking Management system for
monitoring its Pay and Display machines. Communications networking (ASLAN) now
links machines via GSM/GPRS. Real time reporting technology provides management
information vital to maximising revenue and controlling costs.
ALERT Remote Monitoring
At the heart of ASLAN is the ALERT service. ASLAN transmits data to and from the
pay and display machines, providing status updates and comprehensive information
for statistical analysis. The web application has real-time 'event' monitoring which
allows the Council to respond accordingly to ticket low levels and cash levels,
additional enhancements of email and SMS messaging are automated to provide
information quickly saving time and revenue.
STATS Statistical Analysis and Reporting
The underlying technology of ASLAN is an SQL database, offering scalable solutions

for pay and display machine data. This enables many users to have simultaneous
access to the data for the generation of reports, which can in turn be configured to suit
the Council’s requirements. Using built-in report functionality, it enables the Council to
run off reports and provides complete audit facilities flexibility, ease of use and
integration with corporate processes.
38
How it works
As each existing Pay and Display machine has to be retro-fit with a Communication
Card to enable the GSM/GPRS communication, the works will be undertaken over a
number of years. Priority will be given to those machines that experience the greatest
use. 10 machines within the car parks along the Foreshore were fitted with the
Communication Cards during this year.
7.4 Reviews of existing restrictions, TROs, signs and road markings
The quality and accuracy of the signs and lines which denote parking restrictions is
crucial to quality enforcement, particularly in town centres where the greatest
concentration and diversity of restrictions exist. A systematic review of the signs and
lines has been ongoing throughout the last year. Successive small areas have been
reviewed and schedules of work have been passed to the in-house team responsible
for line marking and erection of signage. This work is ongoing and will continue until all
areas are up to the required standard.
39

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Parking and Enforcement

2.0 PARKING POLICY AND RESTRICTIONS 5

3.0 NORTH TYNESIDE’S PARKING PROFILE 8

4.0 THE ENFORCEMENT OF PARKING ENFORCEMENT 28

5.0 FINANCIAL PERFORMANCE 32

6.0 STATISTICAL PERFORMANCE 34

7.0 MAJOR PARKING INITIATIVES IMPLEMENTED 36

2.3 North Tyneside Transport Strategy Statement:

“Implementing travel demand management measures, such as parking restraint, to

• Resolving localised parking problems, particularly where demand for parking is

• The optimum level of compliance with parking controls.

i. To prevent congestion and thereby improve traffic flows,

Stopping or Waiting restrictions (clearways, yellow lines, ‘School’

3.9 Types of parking permits available in North Tyneside.

Resident Permit (Company Car)

Residents’ Visitor Permit

Scratchcards vouchers have been introduced to supplement the existing residents’

• The applicant resides at a dwelling within a permit parking zone.

Permits for Care Home Residents

Only one permit is issued per resident.

Permits are transferable between essential operational vehicles

Cost: £250.00 per annum

Scratchcards have been introduced to supplement the existing business permit(s),

A business may apply to the Council for vouchers on condition that:

• The business is within the parking permit area.

Community Worker Permits

• to an urgent or emergency situation; or

The Permit must not be used:

• in connection with any routine non-emergency 'home visit' or where the

Cost: £20.00 per annum

Permits for Church’s and Community Centres

1. Annual Visitor Permit

Scratchcards vouchers have been introduced to support additional community

• The Church/Community Centre is within the parking permit area.

Supplementary Vouchers (Bed and Breakfast/Hotel establishments)

Bed and Breakfast/Hotels vouchers can be purchased by the owners of the

• The property they own is within the permit parking zone.

Supplementary Vouchers (Landlords)

A landlord may apply to the Council for vouchers on condition that:

Supplementary Vouchers (Tradesmen)

Tradesmen vouchers are allocated to those persons working at a property, land or on

A tradesman may apply to the Council for vouchers on condition that:

• The work to be undertaken is within the permit parking area.

• Low Lights Car Park, North Shields

Cost: £30.00 per annum

Car Park Permits

There is no restriction on who can apply for a car park permit

Cost: £250.00 per annum

Dispensations and Suspensions

Except in extenuating circumstances dispensations will not be issued for continuous

• Permit holders only

• Zone LB1. Mon. – Sat. 8.00am to 6.00pm

• Zone LB2. Mon. – Fri. 9.00am to 5.00pm

• Zone BEN1. Mon. - Fri. 9.00am to 5.00pm

• Zone BEN2. Mon. – Fri. 9.00am to 5.00pm

• Zone BEN3. Mon. – Fri. 9.00am to 5.00pm

• Zone BEN4. Mon. – Fri. 9.00am to 5.00pm

• Zone BEN5. Mon. – Fri. 10.00am to 11.00am & 2.00pm to 3.00pm

• Zone FH1. All Days. 6.00pm to Midnight.

• Zone TM1. Sat. Sun. & Bank Holidays. 8.00am to 6.00pm

• Zone TM2. Sat. Sun. & Bank Holidays. 8.00am to 6.00pm

• Zone TM3. All Days 9.00am to 5.30pm

• Zone TM4. All Days 8.00am to 6.00pm

• Zone NS2. Mon. – Sat 9.00am to 5.00pm