Professional Documents
Culture Documents
in
South Gloucestershire
Annual Report
Page
No.
Policy 6
Road Safety 7
Finance 8-9
Best Practise 9
New Initiatives 9
Conclusion 10
Annual Report
A report on the aims, objectives and achievements of the Parking Services Team of Highways
and Transportation section, Planning, Transportation & the Strategic Environment, South
Gloucestershire Council
This report identifies the achievements of the first twelve month period,
including the transition to working under Part 6 of the Traffic Management Act
2004 made on the 31 March 2008. It is intended that subsequent reports will
run annually from April of each year and will be published as soon as figures
can be collated. It is intended that this report will place Parking Enforcement
in a wider context and begin to show how encouraging greater compliance
with Parking Restrictions improves traffic flow, eases congestion, reduces
crime on our Off-Street Car Parks and improves road safety, to do this this
year's report attempts to set a benchmark from which future years
achievements can be assessed.
Contact information and where to find further information is given at the end of
this report.
-1-
The Traffic Management Act 2004
Although Parking Attendants became CEOs under the new legislation they
continue to be identified as Parking Attendants on their uniform to clearly
show that they are employed in parking enforcement in the district.
-2-
Structure (Establishment & Management)
All Parking Services staff and any staff employed in Parking Enforcement or
management are directly employed by South Gloucestershire Council.
The Council employs twelve Civil Enforcement Officers lead by two Senior
CEOs in two teams running working throughout the day and covering the
district seven days a week. The Council also employs a further 4 Case
Officers, filling three full time posts supervised by one Senior Case Officer.
No bonus payments are made to any staff and the issuing of Penalty Charge
Notices for the contravention of parking restrictions is not linked to any award
or reward system.
Less than 3% of the total road network in the district is subject to a parking
restriction with the primary and secondary enforcement area indicated in blue
and orange on the district map below. All Primary areas are patrolled daily
with Secondary areas being patrolled between 2 to 4 times a week.
This map is for indicative purposes only and patrols visit other areas on
demand or on a random basis.
-3-
Off Street Car Parks
A table detailing the facilities available can be found at the end of this report
along with information on maintenance costs etc.
South Gloucestershire Council does not charge for any parking in either on-
street parking places or in its off-street car parks.
This report looks at crime in car parks in South Gloucestershire and aims to
set a baseline for future comparisons to examine the implications of new
legislation. Future versions of this report can be used to compare whether
levels of crime in our car parks and urban areas have risen or fallen following
the introduction of this new legislation.
Table 1 below looks at all car park crime in South Gloucestershire and breaks
it down by type of offence. The figures are taken from Avon and Somerset
Police and include all crimes where ‘car park’ was recorded as the location of
the offence and therefore includes crime in private car parks and car parks not
patrolled by South Gloucestershire Councils Civil Enforcement Officers. 30%
(131 offences) of all offending in car parks in the area is theft from a motor
vehicle, with criminal damage representing 24% (107 offences). There have
also been a range of other offences in car parks including theft offences, drug-
related offences and theft of pedal cycles.
Table 2 below shows crimes that have happened in car parks in the main
population centre of South Gloucestershire, as defined by neighbourhood
Police beat. Patchway has had the largest number of crimes in its car parks
over the year (88 offences, 20% of all car park crime) with Kingswood second
(44 offences, 10% of total). Staple Hill and Chipping Sodbury have both had a
small number of offences recorded as occurring in their car parks, with 14
offences (3%) and 7 offences (2%) respectively.
-4-
Table 2: Car park crime in the main population areas of South
Gloucestershire, 2007/08.
Table 3 below shows four major types of vehicle crime in the main population
centres of South Gloucestershire in 2007/08. These figures can be compared
with subsequent changes in levels over time to give an idea of changing
patterns of vehicle crime in these areas.
-5-
POLICY
South Gloucestershire parking policy is lead by the Joint Local Transport Plan
(the JLTP), a partnership agreement between South Gloucestershire Council,
Bristol City Council, Bath and North East Somerset Council and North
Somerset Council, and driven by the shared priorities of improving
Congestion, Road Safety, Air Quality and Accessibility.
The JLTP includes a Parking Action Plan Hierarchy setting out guidelines on
the imposition of parking restrictions in a range of situations across the district
and ensuring a consistency of approach across the wider area.
Through the JLTP with our partner Councils of Bristol, Bath and North East
Somerset and North Somerset we aim to reduce congestion and make real
improvements to road safety, accessibility and air quality throughout our
region. Traffic flow through South Gloucestershire is already amongst the
highest in the Country and is predicted to grow significantly, by adopting a co-
ordinated approach to traffic management with our neighbours we will best be
able to meet the challenge that faces the district.
The Council is guided by all possible Best Practise with regard to access for
disabled or disadvantaged groups when designing traffic schemes or in
providing off-street Car Parking
-6-
Road Safety
Regular patrols in our on and off-street parking areas will also help to maintain
a safe environment in our communities and attract visitors to local facilities.
It is intended that over time a clear and improving trend will be shown to result
from our Enforcement activities.
Tables indicating our current achievements are given at the end of this report
along with information on the number of assaults experienced by Civil
Enforcement Officers and Parking Attendants enforcing parking restrictions on
behalf of the Council.
-7-
Targets & Performance
The Council took parking enforcement powers on the 2 July 2007 and patrols
commenced on that day. As part of the gradual and well publicised
introduction of the new regime only warning notices were issued by Parking
Attendants until the 25th of the month when the first Penalty Charge Notice
was issued at 08:00 in Kingswood. Over the period July to the end of March
and the introduction of Civil Parking Enforcement a total of 6174 PCNs issued
of which 78% were paid (within a national range of 40% to 84% reported by
the Parking Benchmarking Initiative 2007) 88% being paid at the reduced rate
(see tables at the end of the report for a detailed breakdown).
The first warrants were issued to Bailiffs in April 2008 with 5.41% of issue
being passed to bailiffs to date. Early indications suggest an average
collection rate of between 5% and 15% of PCNs passed for debt collection.
Appeals or Representations to the Council over the period run at 23% of issue
(within a national range of 3% to 49% of issue nationally – PBI 2007) with
43% of appeals being allowed and the PCN cancelled.
All challenges and representations made to the Council against the issue of a
PCN were responded to within 10 working days.
Over the period June 2007 to May 2008 inclusive Civil Enforcement Officers
issued an average of 0.80 PCNs per hour patrolled against a PBI range of 1.1
to 0.24 per hour.
Finance
The end of the first financial period for the year 2007/08 saw an operational
deficit of £190,688.72 and this shortfall was financed entirely from existing
Highways and Transportation budgets.
-8-
South Gloucestershire Council does not charge for any of its Off Street
parking facilities nor does it make any charge for On Street parking at any
location.
Similarly no paid-for Permits, Waivers or exemptions are issued or available in
the District.
Best Practise
All Civil Enforcement Officers and back office Case Officers working for South
Gloucestershire have gained a City and Guilds qualification in Parking
Enforcement as well as ongoing attendance at a wide range of related training
initiatives.
New Initiatives
From the 31 March 2008 the Traffic Management Act 2004 (the TMA)
introduced the concept of Higher and Lower Penalty Charges so as to make
the Penalties for contraventions more clearly reflect the seriousness of the
act. All PCN issue after the 31st is broken down accordingly in the tables at
the end of this report.
The TMA introduced two new contraventions, parking across dropped curbs
and parking more than 50cm from the curb that can be enforced without the
need to raise a Traffic Regulation Order. Because the legal position
surrounding the signing of these restrictions is unclear South Gloucestershire
Council has not considered how to enforce the restrictions yet and is delaying
any introduction in the district until the legal position is clarified.
CEOs can now issue Penalty Charge Notices through the post where a driver
either threatens them or drives away without accepting the issued PCN. This
change closes a loophole allowing a small number of offenders to escape
without penalty for their anti-social behaviour.
Postal PCNs can also be issued from evidence gained from CCTV. South
Gloucestershire Council is considering the introduction of mobile cameras to
be used in priority areas such as the front of schools etc where uniform patrols
have not proved to be effective.
-9-
Conclusion
Performance figures are already falling within the top two quartiles of
benchmarked national data and early finance figures suggest that the Service
will become self sufficient within the projected timescales and will not be a
long term drain on Public funds.
- 10 -
Contacts and Further Information
• By email - parklegally@southglos.gov.uk
Further information on topics covered by this report on the Council web site,
local Libraries and Council Offices and at:
www.southglos.gov.uk/NR/exeres/f8078834-2241-4c9c-9164-70bd80bd4f70
Please note that the BPA is not set up to deal with individual complaints from
the public.
http://www.britishparking.co.uk/
E-mail: info@britishparking.co.uk
Tel: 01444 447 300
Fax: 01444 454 105
http://www.patrol-uk
- 11 -
Statistical Tables and Further Information
- 12 -
Methods of Payment over Period June ’07 to June ‘08
Method Percentage
Cash 15.56%
Cheque 26.31%
Credit Card 57.39%
Postal Order 0.73%
Notes:
- 13 -
Car Park Maintenance for Financial Year 2007/08
DESCRIPTION COST
Administrative & Support Staff Transport etc. £30,793.08
General Repairs £8,765.04
Grounds Maintenance £11,498.08
Buildings Maintenance £40.00
Electricity £1,454.88
Rent £112.50
Rates (Non Domestic) £85,870.16
Water Charges £468.00
Security Systems £9,438.67
Equipment Maintenance £922.00
Surface maintenance £332.74
Income £23,554.91
Balance £126,140.24
Income includes all enforcement income received in the year 2007/08 from
Excess Charge Notices issued under the Road Traffic Regulation Act 1984
prior to Decriminalised Enforcement Powers taking effect. This includes
payments collected from Notices issued in the previous twelve month period.
- 14 -
Penalty Charge Notices Issued By Category by Town
Between 02/06/2007 and 31/05/2008
- 15 -
Prior to CPE (up to 30th
Post CPE (31st March 2008)
March 2008)
On Street On Street
Marshfield North Common
Issued Notices: 4 Issued Notices: 2
Mayshill Patchway
Issued Notices: 0 Issued Notices: 173
Olveston Severn Beach
Issued Notices: 0 Issued Notices: 5
Patchway Staple Hill
Issued Notices: 58 Issued Notices: 623
Severn Beach Stoke Gifford
Issued Notices: 3 Issued Notices: 1
Staple Hill Thornbury
Issued Notices: 139 Issued Notices: 469
Stoke Gifford Warmley
Issued Notices: 9 Issued Notices: 1
Thornbury Winterbourne
Issued Notices: 234 Issued Notices: 25
Tormarton Yate
Issued Notices: 0 Issued Notices: 52
Warmley
Issued Notices: 2
Winterbourne
Issued Notices: 18
Yate
Issued Notices: 8
- 16 -
Notices Issued By Category by Contravention - Off Street
Between 02/06/2007 and 31/05/2008
On Street Parking
Code Description PCNs Issued
1 Parked on Yellow lines 2,873
2 Loading or unloading 62
4 Parked on penalty time 1
5 Parked after Expiry Time 5
22 Re-parked 186
23 Incorrect Vehicle 38
24 Parked Outside Bay 210
25 Loading Bay No Loading 183
30 Free Parking Bay 1,781
40 Disabled Bay - No Badge 127
42 Police Parking Bay 35
45 Parked on Cab Rank 112
47 Parked on Bus Stop 438
48 Outside School in Term 3
70 Parked in a loading area 1
90 Re-parked within 1 hour. 5
99 Pedestrian crossing 13
- 17 -
Accidents in South Gloucestershire in 2007
(Excl Motorway & Trunk roads)
Forum Area
South
Gloucestershire The
Frome Vale Kings Forest Southern Brooks Severn Vale
Chase
Vehicle
manoeuvre = 32 10 6 4 9 3
parked
Hit objects in
carriageway = 26 8 5 3 8 2
parked vehicle
Pedestrian
casualty
crossing from
nearside
3 1 0 0 1 1
masked by
parked or
stationary
vehicle
Pedestrian
casualty
crossing from
offside masked 7 2 0 3 1 1
by parked or
stationary
vehicle
Pedestrian
casualty
standing in
carriageway
1 1 0 0 0 0
masked by
parked or
stationary
vehicle
Contributory
factor - ' vision
affected by
stationary or 14 7 2 1 3 1
parked
vehicle(s)'
(701)
Contributory
factor -
‘pedestrian
crossing road
7 3 0 3 1 0
masked by
stationary or
parked vehicle'
(801)
- 18 -
Locations of Serious Verbal and Physical Assaults
to Parking Attendants
Date of
Location Incident Type
Incident
09/07/2007 Mangotsfield Verbal/Obscenities
03/08/2007 High Street, Staple Hill Verbal/Obscenities
03/08/2007 Cecil Road, Kingswood Verbal/Obscenities
11/08/2007 Yate Leisure Centre C/Park Verbal/Obscenities
11/08/2007 Cranleigh Court Road, Yate Physical
15/08/2007 Kimberley Road, Kingswood Physical
16/08/2007 Page Road, Staple Hill Verbal/Threats
21/08/2007 St John Street, Thornbury Verbal/Threats
25/09/2007 Station Road C/Park, Filton Verbal/Obscenities
28/09/2007 Alma Road, Kingswood Verbal/Obscenities
08/11/2007 Broad Street, Staple Hill Verbal/Threats
02/11/2007 South Road, Kingswood Physical
22/11/2007 Kimberley Road, Kingswood Verbal/Threats
28/11/2007 High Street, Staple Hill Physical
06/12/2007 Kimberley Road, Kingswood Verbal/Threats
12/12/2007 High Street, Thornbury Physical
11/02/2008 Regent Street Verbal/Threats
25/02/2008 Church Road, Filton Physical
02/03/2008 Buckingham Gardens, Downend Verbal/Threats
15/04/2008 Broad Street, Staple Hill Verbal/Obscenities
22/04/2008 Page Road, Staple Hill Verbal/Obscenities
28/04/2008 Page Road, Staple Hill Verbal/Threats
01/05/2008 Kimberley Road, Kingswood Verbal/Threats
28/05/2008 Castle Street, Thornbury Verbal/Obscenities
- 19 -