Professional Documents
Culture Documents
Quality Management
System (QMS)
Paul Corona
QUALITY SYSTEM
COMPARISONS
10
ISO 9001
MIL-Q-9858
MIL-I-45208
0 ORDER 8110-42
What are the ISO 9000 Standards?
Management:
establishing policy and objectives and providing resources to
achieve them through a
System:
set of interrelated or interacting processes
The Basis of a Quality System is to
...
- determine the criteria and methods needed to manage these processes and ensure their
effectiveness;
- A quality manual
- Controlled Procedures and Work Instructions
- Records that provide evidence of conformity
Section 5.1
Management Commitment
Top management must demonstrate commitment to
development and implementation of the quality system
and continually improving its effectiveness through
specific activities:
Corrective
action
The Role of Internal Audits has
shifted...
ISO Effectiveness
Management
9001 Internal audit assessed in
review
1994 audit report
•
Audit Planning
•
Evaluating QMS Documentation
•
Conducting Process Audits
•
Using Internal Audits to:
•
People at all levels are the essence of an organization,
and
-
and, control the transformation activities,
-
and monitored the process to enable a continuous
improvement environment
Almost Everything Can Be Viewed
as a Process
Flow charts
Referencing with documents (quality manual,
procedures, work instructions
Written description
Any Combination of the above
Other
How Do We Develop And Manage
A Process
Establish a team to map out the process.
Define the overall objective of the process.
Define the process inputs and outputs and evaluate the
accuracy to the original requirements.
Define the baseline measures of process effectiveness and
efficiency
Establish improvement objectives and identify the actions
to achieve the desired results.
Monitor processes to ensure the desired results are
achieved or to identify new opportunities for improvement.
ISO 9001-2000 QMS Summary