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 Invitation To Participate
The Tertiary Education Management Conference (TEMC)
has been a feature of the Australasian higher education
calendar since 1977. I invite you to participate in the 35th
conference to be held on Queensland’s Gold Coast from
Sunday 14 August to Wednesday 17 August 2011. TEMC 2011
is a joint venture of the Association for Tertiary Education
Management (ATEM) and the Tertiary Education Facilities
Management Association (TEFMA).
The conference theme is Riding the Waves. As leaders
and managers we ride the waves of the expected and
unexpected, of change and challenge. We are at the mercy
of our environment, just as in surfing. It may be safest to
swim at a patrolled beach, but we venture further with the
assistance of tools and technology. We maintain forward
momentum, or we aim to. Whether we wipeout or ride to
the shore, we return again and again seeking challenge
and satisfaction.
TEMC 2011 is your opportunity to check the forecast, to
skill up, to share your experiences, and listen to stories and
experiences of others.
On behalf of the organising committee I look forward to
seeing you at TEMC 2011 on the Gold Coast.

Conference Managers
Bruce McCallum Leishman Associates
Director 113 Harrington Street, Hobart TAS 7000
Student Business Services Phone: 03 6234 7844
Queensland University Email: renee@leishman-associates.com.au
of Technology (QUT) Web: www.temc.org.au

TEMC 2011
Organising Committee Important Dates at a glance
Bruce McCallum Conference Program:
Director Monday 15 – Wednesday 17 August 2011
Student Business Services
Welcome Reception:
Queensland University of Technology
Sunday 14 August 2011
Andrew Frowd
Conference Dinner:
Director
Wednesday 17 August 2011
Facilities Management
Queensland University of Technology Registration OPEN:
NOW
Nicola Collier-Jackson
Director Call for Abstracts OPEN:
Campus Life Monday 11 October 2010
Griffith University Call for Abstracts CLOSE:
Padric Kerr Friday 15 April 2011
Building Services Manager Acceptance to Presenters:
University of Queensland Friday 6 May 2011
John Swinton Program Released:
Associate Director Monday 9 May 2011
Organisation Development
Griffith University Early Bird Registration CLOSE:
Monday 6 June 2011

1 TEMC 2011 Riding the Waves

Location & Venue
Gold Coast Convention and Exhibition Centre
The Gold Coast Convention and Exhibition Centre (GCCEC)
officially opened in June 2004, providing the Gold Coast with its
first and Queensland with its third convention centre. Conveniently
located in the heart of the Gold Coast. It is Australia’s largest
regional convention centre, capable of handling corporate and
association conferences and meetings, national and international
incentives, banquets, exhibitions, concerts, sporting and special
events.
The GCCEC is the only convention centre in Australia to offer total
wireless technology allowing delegates to log on to email and the
internet from wherever they are in the venue.

Gold Coast, Queensland

The City of the Gold Coast, boasts 42 kilometres of golden,
unpolluted beaches stretching from Southport in the north to
Coolangatta in the south, with a lush subtropical back-drop in the
Gold Coast hinterland. This beautiful scenery combination is often
described “the green behind the gold”. Surfers Paradise with its
towering skyline and beachfront esplanade forms the hub of the
city.
Situated only an hour’s drive from Brisbane, Queensland’s State
capital, this international city offers a multitude of man-made and
natural attractions and some of Australia’s best surfing beaches.
With almost 300 days of sunshine each year and an average winter
maximum of 20°C and average summer maximum of 28°C, making
the Gold Coast a great location for delegates to relax and extend
their stay.

Gold Coast

TEMC 2011 Riding the Waves 2

 Keynote Speakers
The 2011 Organising committee are delighted to announce the following keynote speakers have been confirmed.
The committee will announce other speakers as they confirm in 2011.
Sara Carrigan
Australian Professional Cyclist
and Olympian
Sara Carrigan is an Australian
Professional cyclist who has enjoyed
a successful cycling career of over 13
years, which commenced at the age of fifteen after being
identified through a High School Sports Talent Search.
Some of Sara’s greatest successes include winning the
Gold Medal in the 130 km Road Race at the 2004 Athens
Olympics Games, 2006 Melbourne Commonwealth
Games medallist, two-time National Champion, World
Cup winner, medallist at every Australian Championships
since 2001 to 2008, Australian representative at 8 World
Championships, 2 Olympic Games (2004 and 2008) and
2 Commonwealth Games (2002 and 2006), being named
Australian Female Road Cyclist of the Year 2002, 2003 and
2004, receiving the Order of Australia Medal (OAM) in the
2005 Australia Day Honours List.
Sara announced her retirement in December 2008
following her return from the Beijing Olympic Games.
After establishing a Cycling School, Sara is now pursuing
her ambition to pass on her years of cycling knowledge
and experience to help others relish in the simple joys
and wonders of riding a bike that she has enjoyed for
half her life!
3 TEMC 2011 Riding the Waves
Professor Peter Coaldrake
Vice-Chancellor
Queensland University Technology
Professor Peter Coaldrake is Vice-
Chancellor of Queensland University
of Technology (QUT), a position
he took up in April 2003. He previously had been
Deputy Vice-Chancellor in the same institution, and
prior to that served for four years as Chair (CEO) of
Queensland’s Public Sector Management Commission,
the body established by the Goss government to overhaul
Queensland’s public sector.
Peter Coaldrake is a dual Fulbright Scholar, as a
Postdoctoral Fellow in the field of politics/public policy
(1980 – 1981), and as a Senior Scholar in the field of
higher education policy and management (2001 – 2002).
Professor Coaldrake is the author or editor of a number of
books and monographs, including Working the System,
Government in Queensland (University of Queensland
Press, 1989), and co-author (with Lawrence Stedman) of
both On the Brink. Australia’s Universities Confronting
their Future (University of Queensland Press, 1998), and
Academic Work in the Twenty-First Century (DETYA,
Occasional Paper Series 99-4).
In May 2009, he became Chair of the Board of Universities
Australia, the peak body of Australia’s universities. He
is also a member of the Board of the Organisation for
Economic Development – Institutional Management in
Higher Education (OECD-IMHE) and a trustee of the
Queensland Museum Foundation. He was appointed by
the Premier of Queensland as a Smart State Ambassador
in 2006, and Chair of Screen Queensland (formerly the
Pacific Film and Television Commission) in 2009. He was
Chair of Queensland’s sesquicentenary celebrations in
2009, and he is also Chair of the QUT-based Australian
Prostate Cancer Research Centre.
Professor Trevor Gale Mary Kelly
Director Equity Coordinator
National Centre for Student Queensland University of Technology
Equity in Higher Education;
Mary Kelly has been Equity Director
Trevor Gale is Professor of Education at QUT for over 10 years following
and the founding director of the a career in education spanning
National Centre for Student Equity in Higher Education; professional and industrial roles in schooling at both state
an Australian Government funded research centre hosted and national level. She is keen to embed social justice
by the University of South Australia. Previously he was into the daily fabric of university life and sees academic-
Associate Dean (Research Degrees) in the Faculty of professional partnerships as essential for achieving long-
Education, Monash University, where he also taught term reform.
courses in the sociology of teaching, policy sociology, and
qualitative research methodology.
He is a foundation member of the National VET Equity
Advisory Council (NVEAC), a member of the National Jo Dane
Quality Council (NQC), the founding editor of Critical Senior Consultant
Studies in Education, and on the editorial panel of the Education Consulting
International Journal of Inclusive Education. From Woods Bagot
2000 to 2006, Trevor was an executive member of the
Jo is a designer, educator and
Australian Association for Research in Education (AARE).
researcher with a passion for educational transformation
As President of AARE in 2005, he led the discipline’s early
enabled through research-based design practice. She has
response when Australia’s Research Quality Framework
been studying new generation learning environments
(now the ERA) was first mooted.
for nearly ten years. This period has coincided with a
Trevor received his PhD in policy sociology in 1997 from dramatic shift in approaches to higher education learning
the University of Queensland, for which he was awarded and teaching, with increasing emphasis on activity-based
the Grassie-Bassett prize, and he has been researching learning. Jo supports a briefing and design process that
education policy and social justice in education for two begins with an in-depth understanding of teaching and
decades. He recently led a major project for the Australian learning theory and aims to increase student engagement
Government Department of Education, Employment through purposeful design of learning environments.
and Workplace Relations (DEEWR), which investigated
Jo is a senior consultant at Woods Bagot, focusing on
Australian universities’ interventions early in school to
strategic briefing and planning of education projects.
increase students’ later participation in higher education.
Trevor is author and co-author of five books and over 100
book chapters, journal articles and conference papers. His
books include: Just Schooling (OUP 2000) with Kathleen
Densmore, Engaging Teachers (OUP 2003; translated
into Spanish in 2007) with Kathleen Densmore, Rough
Justice (Peter Lang 2005), Educational Research by
Association (Sense 2010) with Bob Lingard and Schooling
in Disadvantaged Communities (Springer 2010) with
Carmen Mills.

tropical
Queensland

TEMC 2011 Riding the Waves 4

 Provisional Program
The program is still in its very early stages; however we have put a skelton program together for your interest.

SUNDAY 14 August 2011

9.00am TEFMA Board Meeting
9.00am ATEM Council Meeting
12 noon – 6.00pm Registration Desk Opens
6.00pm Welcome Reception – buses will depart from the GCCEC to take you to the secret
location, be prepared for a WOW of a time

MONDAY 15 August 2011

7.30am Registration Desk Opens
8.30am – 8.45am Opening Comments Bruce McCallum, 2011 TEMC Convenor
8.45am – 9.15am Official Opening Address
9.15am – 10.15am  Keynote Speaker
10.15am – 10.30am Address by the TEMC 2011 Platinum Sponsor
10.30am – 11.00am Morning Refreshments
11.00am – 11.50am Concurrent Session A
12.00pm – 12.50pm Concurrent Session B
12.50pm – 1.50pm Lunch
1.50pm – 2.40pm Concurrent Session C
2.40pm – 3.10pm Afternoon Refreshments
3.10pm – 4.10pm Keynote Speaker
4.10pm – 4.15pm Close of Day 1
6.30pm TEFMA Awards Dinner

TUESDAY 16 August 2011

7.30am                                Registration Desk Opens
7.30am – 9.15am TEFMA Breakfast and AGM (TEFMA Members Only)
7.30am – 9.15am ATEM Breakfast (ATEM Members Only)
9.25am – 9.35am Welcome to the Day and Housekeeping
9.35am – 10.35am Keynote Speaker
10.35am – 11.00am Morning Refreshments
11.00am – 12.30pm  Panel Discussion – 2020  
12.30pm – 1.30pm  Lunch
1.00pm ATEM Ghosts Lunch
1.30pm – 2.20pm Concurrent Session D
2.20pm  – 3.20pm Afternoon Refreshments and Exhibitors Hour
3.20pm – 4.20pm  Keynote Speaker
4.20pm – 4.30pm TEMC 2011 GOLD Sponsor (Welcome Reception)
5.30pm – 7.00pm Exhibitors and Sponsors Thank you Function (Invitation Only)

5 TEMC 2011 Riding the Waves

 WEDNESDAY 17 August 2011
8.00am Registration Desk Opens
8.30am – 8.40am Welcome to the Day and Housekeeping
8.40am – 9.40am Keynote Speaker
9.50am – 10.40am Concurrent Session E
10.40am – 11.00am Morning Refreshments
11.00am – 11.50am Concurrent Session F
12.00pm – 12.50pm Concurrent Session G
12.50pm – 2.00pm Lunch
1.40pm – 2.00pm Poster Defence
2.00pm – 2.50pm Concurrent Session H
2.50pm – 3.20pm Afternoon Refreshments
3.20pm – 3.30pm Address by TEMC 2011 GOLD Sponsor (Conference Dinner)
3.30pm – 3.45pm Launch of TEMC 2012
3.45pm – 4.45pm Keynote Speaker
4.45pm – 5.00pm Official Conference Close                 
7.00pm Conference Dinner, Join us for a night in Paradise

n g th e w a v e s.. .
id i
R

TEMC 2011 Riding the Waves 6

 Conference Social Program
The cost of the welcome reception and conference dinner are included in a full registration. Additional places can be
purchased for all social functions for day registrants, partners or accompanying persons.

Welcome Reception TEFMA Breakfast and AGM

Date - Sunday 14 August Date - Tuesday 16 August
Time - 6.00pm – 9.30pm Time - 7.30am – 9.15am
Location - Shhh it’s a secret Location - GCCEC
Dress - Smart Casual and Comfortable - bring a jacket as Shake off the early start after the TEFMA Dinner with
we may be outside. breakfast and get the latest information on the year that
Coaches will depart the GCCEC at 6.00pm sharp to whisk was and future plans for our association. Breakfast will be
delegates away to another world. A world of fun, surprise followed immediately by the TEFMA AGM from 8.30 –
action and laughter. You are in for a WOW of a time. 9.15am. All members are encouraged to attend. Attendance
is free for TEFMA members
This is your first opportunity to catch up with friends
and network with new colleagues. This year’s welcome
reception will include a relaxed dinner and beverages.
ATEM SPECIFIC EVENTS
Included in the cost of a full registration. Additional
tickets can be booked at a cost of $100.00 per person. ATEM Breakfast
Date - Tuesday 16 August
Conference Dinner Time - 7.30am – 9.15am
Location - GCCEC
Date - Wednesday 17 August
Time - 7.00pm – 12.00 midnight For those that enjoy an early start, share a hearty breakfast
with colleagues and find out what has happened in your
Location - GCCEC
association over the last year and what lies ahead. ATEM
Dress - After Five Formal or Hawaiian members are encouraged to attend. Attendance is free for
Come join us and celebrate a night in Paradise. Sit back ATEM members.
and relax, in the tropical oasis which is Island TEMC.
Enjoy a cocktail on a sun lounge under the palm tress,
write love letters in the sand or simply relax and enjoy the ATEM Ghosts Lunch
sunset. Dust off your hula skirt and Hawaiian shirt and Date - Tuesday 16 August
enjoy the night.
Included in the cost of a full registration. Additional Time - 1.00pm
guests can be booked at a cost of $160.00. Location - Fellini at the Marina Mirage
This Italian style restaurant offers fine food and service,
TEFMA SPECIFIC EVENTS using foods selected from around Australian for their
compatibility with the Italian approach to cooking. 
TEFMA Dinner It and the view it offers combine many of the somewhat
Date - Monday 15 August over-the-top characteristics of the Gold Coast and its
culture. Good wine, too.
Time - 6.30pm – 11.00pm
Location - Shh it’s a secret
Dress - After Five
Join TEFMA members to celebrate the achievements of
the year. The annual dinner is a great occasion and this
evening will be no exception.
Another mystery location awaits you, a night of magic and
surprise for everyone.
TEFMA members - $35.00. Accompanying Persons -
$150.00
TEFMA Members need to register to attend this function.
Please note this function is open to TEFMA members and
their partners ONLY.

7 TEMC 2011 Riding the Waves

Accommodation
Again the TEMC Conference Managers have organised a number of hotels and apartments around the GCCEC.
The main conference hotel for 2011 is Conrad Jupiter’s which is connected to the GCCEC by a sky bridge.

Jupiter’s Meriton Serviced Apartments

Casino Drive, Broadbeach
Broadbeach Island
Set amid one of the longest strips
of pristine beach in the world
surrounded by lush hinterland
ranges,
Jupiter’s, on the Gold Coast, is the ideal location for one
of Australia’s best hotels. Jupiter’s boasts a variety of
accommodation options, superbly appointed guest rooms,
including suites and two penthouses with private balconies
or sun terraces. Relax in five-star luxury, and then live it
up with first class entertainment, seven restaurants, eight
trendy bars, a live international stage spectacular and a
24-hour casino.
Jupiter’s is joined to the conference venue via a sky bridge,
making it an easy 5 minutes walk away.
Superior Room King $189 per night
Sofitel Gold Coast Broadbeach
81 Surf Parade
Broadbeach
Perfectly located in the Gold Coast’s
cosmopolitan and cultural hub,
Sofitel sets the benchmark for world
class five star hotels.
The property is positioned in the centre of thriving
Broadbeach, only 200 metres from patrolled beaches,
beachside parks and an array of savvy shops, cafes and
restaurants.
The hotel features direct access by monorail to Jupiter’s
Casino and is just a short stroll to the Gold Coast
Convention and Exhibition Centre
All hotel rooms and suites feature contemporary
furnishings and fittings in modern earthy tones, designed
for maximum comfort and style. Standard features are
anything but standard and define attention to detail and
commitment to excellence. With a range of room styles
and sizes, leisure, business and conference guests can be
assured of the perfect room or suite to accommodate their
needs.
Classic River View Room $230 per night
2669 Gold Coast Highway
Broadbeach
Meriton Serviced Apartments
- Gold Coast is situated in the
heart of Broadbeach boasting two
high-rise towers with 403 luxury
apartments comprising of studio, one, two and three
bedroom configurations. Located only minutes from
the surf beaches, Jupiters Casino, Pacfic Fair Shopping
Centre, Oasis Shopping Centre and the vibrant cafes and
restaurants of Broadbeach.
This resort-style property features great facilities including
indoor heated pool, spa, sauna and gym - plus an outdoor
resort deck with swimming pool and barbecue area. The
plaza within the building also has a convenience and gift
store, café and two restaurants.
The oversized fully equipped apartments designed for
family living will allow for the most comfortable stay
in apartment accommodation on the Gold Coast. Each
apartment has a kitchen (studios with kitchenettes), and
a separate laundry, which includes clothes washer, dryer,
iron and ironing board. The apartments are also fully air-
conditioned with opening windows to also allow for cool
sea breezes.
Studio $115 per night
1 Bedroom Apt $135 per night
2 Bedroom Apt $175 per night
Mantra Bel Air
2633 Gold Coast Highway
Broadbeach
Mantra Bel Air is located in
prestigious Broadbeach, undoubtedly
the centre of the Gold Coasts new
lifestyle area. This magnificent resort of three towers has
it all, pool, wading pool for children, indoor pool (heated),
multiple BBQs, a gym, sauna and spa and all within metres
of the beach
1 Bedroom Apt $136 per night
2 Bedroom Apt $174 per night

TEMC 2011 Riding the Waves 8

 Mantra Broadbeach on the Park
2685 Gold Coast Highway
Broadbeach
Mantra Broadbeach on the Park
offers guests state of art facilities and
a variety of spacious and modern
one, two and three bedroom air conditioned apartments
offering views of the park, Broadbeach city or the
surrounding Hinterland.
1 Bedroom Apt $161 per night
2 Bedroom Apt $225 per night

Mantra Phoenician
24-26 Queensland Avenue
Broadbeach
Located within the heart of
cosmopolitan Broadbeach’s popular
cafe society, the luxuriously
appointed one and two bedroom apartments set new
standards in holiday pleasure for business, families and
couples alike.
1 Bedroom Apt $153 per night
2 Bedroom Apt $208 per night

Mantra Sierra Grand

22 Surf Parade
Broadbeach
At Mantra Sierra Grand, you’ll
be within strolling distance of
everything - golden beaches and
crystal surf, sidewalk cafes and superb restaurants, malls
and arcades full of boutiques and speciality shops as well
as Jupiter’s Casino, The Gold Coast Convention Centre
and Pacific Fair.
1 Bedroom Apt $187 per night
2 Bedroom Apt $238 per night

Accommodation Cancellation Policy

To confirm your booking, your supplied Credit Card will be transferred to the hotel you have selected. The hotel may choose to charge
your card with a deposit prior to your arrival to secure your booking. If you arrive 24 hours later than your indicated arrival day you
may find that you have forfeited one night’s accommodation as a cancellation fee. Please note that some hotel cancellation policies
may require 100% of the total booking amount to be paid for any cancelled rooms.
If you need to cancel your accommodation booking within 45 days of your arrival date, any refund whether cash or credit card, will
be subject to the hotel cancellation policy. Therefore no accommodation refund can be guaranteed within 45 business days of the
conference. Please note that most hotels have surcharges on credit card transactions; please contact your hotel directly if you wish
know their individual rates.

9 TEMC 2011 Riding the Waves

Call For Abstracts
We invite you to submit an abstract for consideration
in the conference program. Abstracts will be reviewed
and presented within the program and published on the
conference website along with the full papers from the
participants who wish to submit under the “full paper”
guidelines.
Under the conference theme Riding the Waves we invite
papers which address:
challenge
This theme explores innovation, future planning and
external drivers.
change
This theme explores how we deal with change, personally,
professionally, for institutions and for the sector.
support
This theme explores how we support staff and student
endeavour.
routine
This theme explores how we manage cyclic activity.
serendipity
This theme provides the opportunity to report fortunate
outcomes reached by accident rather than design.
Presentations can be in the form of case studies on
innovative investments or practices that have been
implemented by institutions, or alternative projections on
how the sector will need to adapt to address the challenges
it will face in the future.
Participants will be able to submit their interest under two
categories:
1. Call for Papers – this will require delegates to submit
an abstract and, if selected, a full paper MUST be prepared
and is subject to peer review.
2. Call for Abstracts – this will require delegates to submit
an abstract and, if selected, a power point presentation
only is required.
3. Poster – this will require delegates to submit an abstract
and, if selected, a poster is to be prepared and displayed for
the duration of the conference. At least one author must
be present on the day of poster defence.
All oral presentations will be 50 minutes in length
including questions and answer time.
Please read the following instructions carefully before
preparing your abstract. All abstracts must be submitted
via the conference website. Go to the Abstracts page and
click on the “submit abstract” button or connect from the
home page.
CLOSING DATE FOR SUBMISSION OF ABSTRACTS
FRIDAY 5 APRIL 2011
Abstract Submission in Brief
1. Go to the conference website www.temc.org.au
2. Click on the Submit Abstract link
3. Follow the instructions to register as a user in
Abstract Manager.
4. Follow instructions on Abstract Manager on how
to submit you abstract, it is a very simple step by step
process.
5. Complete all fields of the submission form as this
information will be used in the development of the
conference handbook
6. Abstract must be no longer than 750 words.
Please note even if you have used Abstract Manager
previously you will need to register as a new user for
TEMC 2011.
All accepted abstracts will be published in the conference
handbook exactly as they are submitted. Abstracts will not
be proof read or edited by the conference managers or
conference organising committee.
It is the responsibility of the presenting author to ensure
that the abstract is submitted correctly. The conference
managers will not be held responsible for abstract
submissions not received via the online submission
process, or for submission errors caused by internet service
outages, hardware or software delays, power outages or
unforeseen events. Faxed or mailed abstracts on diskettes/
CD will not be accepted. If you are unable to submit via
the website please contact the conference managers via
email: renee@leishman-associates.com.au
You will be required to submit all authors biographies
when submitting your abstract please ensure that
biographies are written in the third person.
Authors whose papers are accepted for inclusion in the
conference program will be advised by Friday 6 May 2011
and will at that time receive detailed instructions regarding
the requirements for full paper submission, if applicable.
Poster Presentations
Participants wishing to submit an abstract for a visual
poster display instead of an oral paper will need to ensure
that their actual poster display does not exceed 1.5m high
x 0.95m wide.
These will be mounted on a panel in the Trade Exhibition
area, with relevant poster defence time allocated in
the program. Full poster preparation guidelines will be
provided to interested parties on the conference website.
Full Papers
For participants submitting under the Call for Papers
category, a full paper is required and will be archived in
the National Library of Australia and may be considered
for publication in the Journal of Higher Education. The
full paper must be submitted no later than 1 July 2011.
A template for the preparation of full papers can be
downloaded from the website.
TEMC 2011 Riding the Waves 10

Speakers Gifts and The Smith Family
The Organising Committee for TEMC 2011 would like to
advise that in lieu of presenting speakers with gifts as a
thank you for their contribution to the program TEMC
2011 will be making a donation to the Smith Family
Foundations Tertiary Scholarship Scheme.
The Smith Family is a national independent children’s
charity committed to helping disadvantaged Australian
children by unlocking opportunities through education
and learning.
The Smith Family’s TSS was established in September
1995. It is part of The Smith Family’s Learning for Life
Program, which offers a range of scholarships and
support across most educational levels. It was developed
by The Smith Family in partnership with The Thomas
Foundation, whose founders, David and Barbara
Thomas, identified university education as the most
promising opportunity for disadvantaged young people
from low income families. They were particularly
concerned that talented young people were able to
develop their abilities and contribute in a positive way to
their family and community.
The Tertiary Scholarship Scheme has three primary
objectives:
1. To identify promising students from low income
families and financially support them in completing an
accredited university degree
2. To provide the emotional and professional support
that a student and his/her family needs in order to
achieve success in university education and in a
subsequent career choice
3. To identify obstacles which prevent young people
accessing university education and to work with
government and education authorities to eliminate
those obstacles
Students are supported, motivated and encouraged to
maintain their achievement in their tertiary studies and
successfully transition to work.
Learning for Life Tertiary students are encouraged to
explore a career choice in their field of study through
discussion of options, facilitating work placements,
networking with other professionals and maintaining
their commitment in their tertiary studies.
11 TEMC 2011 Riding the Waves
TEMC 2011 General Information
Atem and Tefma Membership
This Conference is jointly hosted by ATEM
www.atem.edu.au and TEFMA www.tefma.com
Conference participants who join ATEM or TEFMA get a
much reduced registration fee. Not only that, they also
get many other benefits described on their web sites.
If you are interested, then join on-line at one of the two
addresses: http://www.atem.edu.au/membership_join.cfm
or http://www.tefma.com/membership/value
Registration
All who wish to attend the 2011 TEM Conference,
including all speakers, sponsors and exhibitors, should
complete a registration form and return it to the
Conference Managers, Leishman Associates.
Registration forms may be completed on-line or by hard
copy in this document; faxed to +61 (3) 6234 5958
or mailed to
TEMC 2011
c/- Leishman Associates,
113 Harrington Street,
Hobart, TAS 7000.
Registration Fees
Payment of fees must accompany all registrations and
may be made by personal or company cheque or credit
card. We accept Visa, MasterCard, money order and direct
deposit. Cheques should be made payable to “Leishman
Associates - TEMC”. You may also book accommodation
and tours on-line when you register. On-line registrations
will appear on your credit card statement as MIE Software.
Members Rates
Full Registration - Early Bird $940
Full Registration - Standard $1095
Day Registration – Early Bird $415
Day Registration – Standard $440
Non Members Rates
Full Registration - Early Bird $1140
Full Registration - Standard $1295
Day Registration – Early Bird $515
Day Registration – Standard $540
Registration Entitlements Insurance
Full Registration for members and non-members includes Registration fees do not include insurance of any kind. It
attendance at all sessions during the days of 14 – 17 August is strongly recommended that participants take out their
2011. Full registration also includes one set of conference own general travel insurance. It is suggested that the
proceedings, satchel, name badge, morning and afternoon insurance policy should also cover loss of fees/deposit,
refreshments, lunch and entry to the welcome function, airfares, accommodation charges, medical expenses, loss
and conference dinner. or damage to personal property and repatriation expenses.
Day Registration includes attendance at sessions on The insurance should cover loss arising from the
the nominated day of attendance, one set of conference cancellation of the conference by the organisers or a
proceedings, satchel, name badge, morning and afternoon person’s inability to attend due to any reason whatsoever.
refreshments and lunch on the day of attendance. Day No responsibility is taken by the conference managers for
registration does not include any of the social program any person not holding insurance.
functions. Tickets to attend any of the social functions
need to be purchased separately.
Web Page
Up to date conference information is available from the
Registration Desk conference web site located at: www.temc.org.au .Please
The registration desk will be located in the foyer of the check regularly for current program details and updates.
GCCEC and will be open:
Sunday 14 August 12.00noon – 6.00pm
Further Information
Monday 15 August 7.00am – 5.30pm
Leishman Associates
Tuesday 16 August 7.30am – 5.30pm
113 Harrington Street,
Wednesday 17 August 8.00am – 5.30pm Hobart TAS 7000
Phone: 03 6234 7844
Acknowledgment of Registration Email: renee@leishman-associates.com.au
Your registration will be acknowledged in writing with
confirmation of your requirements, upon receipt of your
completed registration form, whether electronically or in
hard copy. Electronic tax invoice/ confirmation letters will
also be issued. All updates regarding the conference will
be posted to the conference website.
At the conference you will receive the conference
handbook. Each delegate will also receive a name badge
upon arrival to the conference. The name badge will be
your official pass and must be worn to obtain entry to
all sessions and to social functions. Day registrants and
partners will be added to guest lists for each additional
event booked.

Cancelling your Conference Registration

Cancellations postmarked on or before 13 July 2011
will incur a fee of 50% of the registration amount. No
refunds will be made for cancellations for the Conference
postmarked after 14 July 2011.
Cancellations must be received in writing - mail, email
or fax - to Leishman Associates. Cancellations will not be
deemed to be received until you have written confirmation
from Leishman Associates. If you have not received
acknowledgement within two business days, please contact
the Conference Managers - Leishman Associates on
(03) 6234 7844. If you are cancelling any or all aspects of
your booking: registration, accommodation and/or a tour,
this can be done with one correspondence to Leishman
Associates.

TEMC 2011 Riding the Waves 12

REGISTRATION FORM TAX INVOICE ABN: 22 103 078 897

Please complete and return with payment to: Leishman Associates 113 Harrington Street HOBART TAS 7000
Fax: + 61 (3) 6234 5958
Cheques are to be made to Leishman Associates – TEMC 2011

Section A – Delegate Details

Title (please circle): Ms / Miss / Mrs / Mr / Dr / Prof / Other
Given Name Surname
Organisation
Position Held/ Title
Postal Address Suburb
State Postcode Country (if not Australia)
Business Telephone Mobile
Facsimile
Email
Special Requirements (dietary/access)

Membership (please indicate which association(s) you are a member of):

ATEM TEFMA TEFMA and ATEM
Attendee names will be added to a list of name and organisation details for general distribution to other delegates.
If you do not want your name to appear on this list please indicate below.
I do not wish to have my name and contact details on the delegate list

Section B – Registration (please indicate which cost/ type of registration applies)

Early Bird (closes Monday 6 June 2011) Standard (after Monday 6 June 2011)
Members Rates
Full Registration - Early Bird $940 Full Registration - Standard $1095
Day Registration – Early Bird $415 Day Registration – Standard $440

Non Members Rates

Full Registration - Early Bird $1140 Full Registration - Standard $1295
Day Registration – Early Bird $515 Day Registration – Standard $540

Day Registrants, please indicate which day you are attending:

Monday 14 August Tuesday 15 August Wednesday 16 August

Full Registration: includes attendance to the entire conference program, satchel, daily catering, conference proceedings, name badge,
Welcome Reception, Association Breakfasts (members only) and Conference Dinner
Day Registration: includes attendance to the selected day/s program, satchel, daily catering, conference proceedings, and name badge.
Additional Tickets (for day delegates or accompanying persons/partners)
Purchase .......... tickets for the Welcome Reception @ $100 each
Purchase .......... tickets for the Conference Gala Dinner @ $160 each

Accompanying Person Name

Special Requirements (dietary/access)

Total Section B - $
Section C – Accommodation
In relation to booking your accommodation we MUST receive a credit card number to hold the room. This credit card
number will be passed onto the hotel as guarantee of your stay and will be charged upon check out per regular hotel
arrangements. The hotel may choose to charge your card with a deposit prior to your arrival to secure your booking.
Please note that most hotels have surcharges on credit card transactions; please contact your hotel directly if you wish to
know their individual rates.
Name of Hotel Rate
Arrival Day and Date Departure Day and Date
Name of person sharing with (if applicable)
Additional Persons

Credit Card Payment Details for Accommodation Booking Only

Visa MasterCard Card Number: ....... ....... ....... ....... /....... ....... ....... ....... /....... ....... ....... ....... /....... ....... ....... ....... Expiry Date: .......... / ..........
Cardholder Name Cardholder Signature

PLEASE DO NOT INCLUDE ACCOMMODATION COST IN PAYMENT TOTAL

Section D – Association Functions

Breakfasts
Please note - the breakfasts are only available for members of ATEM or TEFMA and are being held on the morning of
Tuesday 16 August. There is no cost to members. For catering purposes please tick if you are attending. (Delegates can
attend one breakfast only)
TEFMA Breakfast ATEM Breakfast

TEFMA Awards Dinner

The TEFMA Awards Dinner is on Monday 15 August and is open to TEFMA members ONLY
If you do not select an option below, you will not be entitled to attend the TEFMA Dinner.
TEFMA Awards Dinner $35 member TEFMA Awards Dinner $150 accompanying person

Includes the purchase of ............. TEFMA Awards Dinner accompanying person or additional tickets
Total Section D - $

Section E – Payment
Method of Payment
Credit Card Cheque Direct Deposit

Section B - Registration Total Fee $

Section D - Association Functions Total Fee $ Privacy Statement
When we collect and hold personal
TOTAL FEES PAYABLE B + D = $ information about you, that is, information
that can identify you, such as your name,
PLEASE DO NOT INCLUDE ACCOMMODATION COST address, other contact details and other
IN PAYMENT TOTAL information, it will be relevant to providing
you with the services you are seeking.
Credit Card Payments
The personal information that we collect
Visa MasterCard and hold about you depends on your
interaction with us. Generally, we will
Card No: ....... ....... ....... ....... /....... ....... ....... ....... /....... ....... ....... ....... /....... ....... ....... ...... collect and hold your personal information
for the purposes of: providing services to
Expiry Date: .......... / .......... you, to respond to queries made by you,
to keep ourselves and you informed of
the status of a forum or event you have
Cardholder Name
expressed an interest in, or are attending.
For a full version of the Leishman
Cardholder Signature Associates Privacy Policy, please visit the
forum website.