Professional Documents
Culture Documents
INTRODUCTION:
On 25th of August 1941, Habib Bank inaugurated its operations with
the bank’s first branch in Bombay. In 1947 Karachi saw its first
commercial bank of the newly formed Islamic Republic of Pakistan,
when the bank shifted its head office there.
Today, Habib Bank is truly the bank of the people, providing its
customers convenience and satisfaction all over the world. Today,
HBL has more than 1,700 branches all over Pakistan and presence in
26 countries across five continents. With a revamped customer
oriented philosophy, we are pursuing new avenues of leadership
through innovation, as we gear up to face the challenges of the new
millennium
Values:
HBL is firmly grounded with a corporate philosophy that incorporates
five solid values which each individual associated with the bank
abides by.
• Humility
We encourage a culture of mutual respect and treat both our
team members and customers with humility and care.
• Integrity
For us, integrity means a synergic approach towards abiding
our core values. United with the force of shared values and
integrity, we form a network of a well-integrated team.
• Meritocracy
At every level, from selection to advancement, we have
designed a consistent system of human resource practices,
based on objective criteria throughout all the layers of the
organization. We are, therefore, able to achieve a specific level
of performance at every layer of the organization.
• Teamwork
our team strives to become a cohesive and unified force, to
offer you, the customer, a level of service beyond your
expectations. This force is derived from participative and
collective endeavors, a common set of goals and a spirit to
share the glory and the strength to face failures together.
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• Culture of innovation
we aim to be proactively responsive to new ideas, and to
respect and reward the agents, leaders and creators of change
BUSINESS GROUPS
• Commercial banking
• Corporate investment and banking group
• Global treasury group
• International and overseas banking group
• Retail banking group
SUPPORT GROUPS
• Asset remedial management group
• Audit and investigation group
• Credit policy group
• Human resource group
COMMERCIAL BANKING
Introduction
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more branches have been added to Commercial Banking bringing the
total to 27.
Objectives
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Marketing and Operations
• Trade
• Counter Service i.e. Cash & Remittances
• De-layering of the Credit processing to ensure quick
turnaround on credit decisions
• Setting up of Relationship Management teams at all
Commercial Banking Centers to focus on procurement of
business
• Setting-up of Credit Administration Departments at all Centers
for improved Risk Management
• Training of staff in following key areas:
o Credit
o Trade Services
o Computer literacy
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CORPORATE BANKING
INVESTMENT BANKING
RETAIL BANKING
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Salient Features of HBL Auto Finance:
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• Current account
Deposit Slab
Eligibility
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• Letter of partnership or certified copy of partnership deed
(in case of partnership).
Features
• Master Card:
• Worldwide acceptability
• Up to 30% of your spending limit as cash advance
• Travel accident insurance coverage worth Rs. 2.5
million
• Photo feature to help avoid misuse
Habib Bank iCard provides you the facilities of both an ATM card as
well as a debit card. It is an electronic wallet equipped with the
following features:
Habib Bank iCard can be used not only at Habib Bank ATMs but also
on more than 225 ATMs of twelve banks connected to 1 Link
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network, the largest ATM network of Pakistan. Through the ATM’s,
customers have access to various services such as cash withdrawal,
balance enquiry and mini statement. Soon funds transfer and utility
bills payment facilities will also be available on Habib Bank iCard.
Habib Bank iCard can also be used as a debit card at over a thousand
merchant locations across the country including fuel stations,
departmental stores, restaurants, travel agents, grocery stores etc.
to make easy, convenient and secure payments. Using Habib Bank
iCard as your debit card is very simple. The merchant swipes the
card on the POS (Point of Sale) terminal and enters the sale amount.
The customer selects the account type (savings/current) on the POS
terminal and enters his/her Personal Identification Number (PIN).
This purchase amount is then directly debited from the customer’s
HBL account.
Debit card facility has been linked to Habib Bank iCard (Auto Cash
Card) for a free period till 31st December 2003. During this free
period you can enjoy the debit card facility on Habib Bank iCard
without applying for it and any debit card transaction made on Habib
Bank iCard during this free period will confirm the customer’s
acceptance of this facility.
The debit card facility on Habib Bank iCard provides the following
benefits:
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• Habib Bank Lifestyles – All You Ever Wanted Now
Easily Within Your Reach
Habib Bank brings to you the most affordable and convenient scheme
to finance your own house. Habib Bank – House Finance, a demand /
running finance facility to assist you in turning your vision into a
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reality. With adaptable options, varying amounts and flexible tenures
you can start shifting to, building or renovating your own house in a
matter of weeks!
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• Habib Bank Debit Card
Convenience
Making purchases and payments is quick, easy and convenient - just
swipe card through the Point of Sale (POS) terminal, entering the
Personal Identification Number (PIN) and go!
Acceptability
Habib Bank Debit card is accepted at over a thousand merchant
locations including fuel stations, departmental stores, restaurants,
travel agents, grocery stores etc. thus save from frequently visiting
bank or ATM for withdrawing money.
Security
It is safer than carrying cash as secret PIN code is used to authorize
payment, which is known to person only.
Ease of Payment
Complete control
Our Ebank customers can also track / view their Debit Card
transactions online through the internet.
TREASURY
FX DESK:
Habib Bank prides itself on being the bank of first choice for
exporters wanting to encash their export proceeds. We offer the best
rates in the market, and cut down our own spread in order to offer
competitive rates for imports also. Our Treasury Marketing Unit is
ready to quote very competitive rates for the following products:
• Spot and Forward FX Cover for Import & Export (all major
currencies)
• Forward Bill Discounting (negotiating rates)
• Sale & Purchase of Government Treasury Bills and Pakistan
Investment Bonds.
Dealing Strengths
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Money market desk
Primary Dealership
HUMAN RESOURCES
BRANCH NETWORK
Domestic Network:
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• Haripur
• Wah Cantt
• Sheikhupura
COMMERCIAL CENTRES
CORPORTAE CENTRES
OVERSEAS NETWORK
AMERICA:
AFRICA:
EUROPE:
ASIA-PACIFIC:
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• HABIB FINANCE (AUSTRALIA) LTD LEVEL 5. THE LAND MARK
BLDG. 345 GEORGE STREET G.P.O. BOX 4053 SYDNEY NSW
2000, AUSTRALIA
• HABIB BANK LTD. 53,MOTIJHEEL COMMERCIAL AREA
P.O.BOX 201, DHAKA-BANGLADESH
• HABIB BANK LTD. 1017, 1018, LALDIGHI EAST P.O.BOX 222
CHITTAGONG
• HABIB BANK LIMITED LEVEL 3,140-142, SECOND ROSS
STREET COLOMBO II SRI LANKA
• 140-142, 2ND CROSS STREET COLOMBO II SRI LANKA
• HABIB BANK LTD. NO.3, PHILLIP STREET # 01-03 COMMERCE
POINT SINGAPORE
• HABIB FINANCE INTERNATIONAL LTD., 9TH FLOOR, V. HEUN
BLDG. 138,QUEENS ROAD CENTRAL G.P.O. BOX 11282, HONG
KONG
• KARAMCHARIA SANNCHARYA KOSH BUILDING TRIDEVI
MARGTHAMEL, GPO BOX 20590 KTM KATHMANDU-NEPAL
MIDDLE EAST:
REFERENCES:
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No. Title Page #
1. INTRODUCTION 1
2. VALUES 2
3. BUSINESS GROUPS 2
4. SUPPORT GROUPS 2
5. COMMERCIAL BANKING 5
6. CORPORATE BANKING 5
7. INVESTMENT BANKING 6
8. RETAIL BANKING 6
9. PRODUCTS AND SERVICES 6
10. TREASURY 14
11. HUMAN RESOURCES 15
12. HABIB BANK NETOWRK 16
13. REDERENCES 19
Title of Contents
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