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MONIQUE GASKINS

Home Phone (760) 842-7967 · moniquegaskins@hotmail.com

SUMMARY
Dedicated and experienced Administrative Assistant focused on delivering timely, accurate,

and efficient results; strong background in customer service and guest relations

•Team Management
• Customer Service Focused

•Policy and Procedure Driven


• Organized and Timely

PROFESSIONAL EXPERIENCE

ROBERTO’S VERY MEXICAN FOOD, INC.


04/07 – 01/08
RESTAURANT MANAGER
Responsible for the management and sales of Roberto’s new Mission Valley Location

Staffed the restaurant for the grand opening on April 30, 2007
Ensure all team members follow Company, state, and federal policies and procedures; conduct
employee counseling meetings, employee communication meetings, and terminations
Manage the kitchen within state and federal food handling regulations
Conduct weekly employee testing sessions for the Food Handler’s Card certification
Attend weekly Management Meetings; present updates on recruitment, turnover, team member
relations issues, and P&L issues such as labor hours, daily sales, guest counts, and any
operational concerns
Published Order Guides and Daily Procedures Guidelines
Utilize “Guerilla Marketing Techniques” by visiting local businesses and distributing Roberto’s
marketing material and promotions

ROBERTO’S VERY MEXICAN FOOD, INC.


12/04 – 04/07
OFFICE ADMINISTRATOR
Responsible for providing administrative support to the President and Vice-President of Roberto’s
as well as five restaurants

Prepared and processed semi-monthly payroll for the corporate office and five restaurants
Routinely visited the restaurants to distribute Company information and provide administrative
support
Served as Plan Administrator for Medical, Dental, and Vision benefit programs
Prepared marketing material and addressed customer inquiries regarding the Company
Conducted New Hire Orientation
Created local relationships with schools and athletic organizations to show Roberto’s support for
the community and reward students and athletes for their accomplishments

PROFESSIONAL TRAINING

State and Federal Human Resources Labor Law


04/07 – Present
AB1825 Sexual Harassment Prevention
06/07 & 02/08
Administration Skills Certificate
06/05
San Diego ROP Accounting/Computerized Course

PROFESSIONAL SKILLS

Microsoft Office, Micros


Web based applications
Languages Proficiency Level
English Fluent - Full Knowledge
Spanish Conversational - Advanced

Current Career Level:


Manager (Manager/Supervisor of Staff)
Years of relevant work experience:
2+ to 5 Years

Target Job

Work Status: US - I am authorized to work in this country for any employer.

Desired Type: Employee, Temporary/Contract/Project


Desired Status: Full-time
Desired Salary: 15.00 USD Per Hour
Job Titles: HR/Administration/Office Manager

PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST

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