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Tacoma G oodwill Industrie s 

2 0 1 0 A n n u a l  R e p o r t
Goodwill helps people with disabilities and other
barriers to employment go to work by providing jobs,
training and educational opportunities.

2010 Highlights
9,595   people received job preparation, training & placement services

1,326   people placed in jobs

$14.6   million in community benefit from welfare and disability payments no longer needed
  and new payroll taxes from newly employed

26   stores across a 15-county service area providing great selection and value pricing

72   percent of Goodwill employees with disabilities or disadvantages who received $18,152,656 in wages

1,806   at-risk youth who enrolled in programs at REACH Center

1,259,969   generous donors who gave gently used clothes and household items

3,030   volunteers who donated 131,745 hours of service as tutors, mentors, teachers,
  in agency leadership and other activities
Terry A. Hayes Jane Taylor
President & CEO | Tacoma Goodwill 2010 Board Chair | Tacoma Goodwill

Dear friends of Goodwill,


Each year we strive to meet the needs of an ever growing number of Our business enterprises kept right on growing in 2010. We opened
people looking for that first job or second chance. As we opened the our 26th store in Sequim and retail sales jumped more than 14 per-
new Milgard Work Opportunity Center, we expected to help more cent as we continued to provide shoppers with value and savings
people in more ways. But we never envisioned what would occur – in these difficult economic times. Supplying our stores with those
a 60 percent increase in clients served. Nearly 9,600 people came previously loved items was the ongoing support of the people in our
through our doors – in Tacoma and throughout our 15 county region communities – who dropped off 68 million pounds of goods – up
– and we helped place more than 1,300 in jobs, a 15 percent increase. 24 percent from the prior year. Our E-cycling business continued its
As you will see, the people we are featuring are as diverse as the areas amazing impact – as our environmentally minded donors brought in
we operate in. But all of them have one thing in common – the desire nearly 6 million pounds of electronic equipment.
to improve their lives through work.
Also on the rise was our commercial business – Go2 Services – which
Along with new programs like Barista and Culinary skills training, turned a profit in just its second year of operation.
our new facility has allowed us to expand our footprint with the use
of Distance Learning Technology – as people in communities like As we prepare to celebrate our 90th year of service in 2011, the future
Yakima, Longview and Lacey can locally participate in classes taught is indeed bright. We are confident that the growth we have seen in
from Tacoma. Importantly, our efforts to touch the lives of young the past is an indicator of more success – for our clients and all the
people had a tremendous impact in 2010. REACH – the innovative communities in which we serve.
partnership of local agencies and educational institutions housed in Thank you for your support.
our new facility – helped over 1,800 at-risk young adults with educa-
tion, job training, mentoring and life skills.
Growing one day As a car detailer, Michael is using his new customer service and

at a time logistics skills to make sure the Hahn Motor Company customers
are happy. “I’m the last in the line since I detail and deliver the cars
to the customers at the end of service calls. If they’re happy, then
Michael Crenshaw was at the office of the Yakima DVR when he
I’m happy,” Crenshaw said.
noticed a flier for Goodwill’s Warehouse and Logistics program.
“My mood was really down,” Crenshaw said. “I needed something
that could benefit me now. I was unemployed, living with friends
“I pretty much got hired on the spot.”
and had no job training.” “High end luxury car customers have high standards and we count
on Michael to pay attention to detail,” said Monica Spencer, assistant
Michael enrolled in the program and excelled. Classes in warehouse, service manager, Hahn Motor Company. “Michael’s a responsible,
transportation and logistics are taught at Tacoma Goodwill by hard worker. We appreciate that in a young man,” said Spencer.
Tacoma Community College faculty using interactive video
technology connecting students in Tacoma, Yakima and Longview. Michael recently got his own apartment and driver’s license and
currently has a living wage job. “Some day I’d like to open up my
“The certifications in logistics, customer service, general warehouse own business,” Crenshaw said.
clerk and fork lift really beefed up my resume and made me more
marketable…I pretty much got hired on the spot – that has never
happened to me ever in my life,” said Crenshaw.
others, including June Tozzer, 91. “Without Becky, I’m just not

Growing to help very active,” said June. “I wouldn’t be able to do as much as I do.”
Stacy Putnam with the association credited Becky. “We truly enjoy
her being here – we hope she never leaves,” Stacy said.
others achieve “It’s like a window of heaven
of opportunity.”
Rebecca “Becky” Kuhns worked more than 25 years as a
bank loan officer among other jobs but a vicious dog attack Goodwill’s older worker program covers a 15-county service area
kept her from returning to work when injuries proved too much providing income-qualifying senior citizens with a chance to get
to overcome. While searching for work, she was told about the skills needed to re-enter the workforce. For Becky, going into
Goodwill. “If I would have known, I would have gone to Goodwill case management from the financial world was a big jump, but
a lot sooner,” said the Sequim resident. Becky enrolled in the she credited Goodwill with giving her the necessary experience.
Senior Community Service Employment Program, helping older “For someone who thinks they’re over the hill and this can’t
workers get temporary, subsidized jobs that provide the necessary happen, it’s like a window of heaven of opportunity,” she said. “I
training to get back in the workforce. The result: Becky works know I’m not alone – when you face a loss it can drag you down
for the Korean Women’s Association as a case manager, helping a lot faster then when you’re 30 or 40.”
Growing a life from
a troubled start
At age 19, Misti Siess of Tacoma has a job, a car and is living
successfully with an eye toward college courses in emergency
medicine. It wasn’t always that way – when younger, she was
put into foster care and went through more than a dozen homes
facing abuse and other challenges. “It hit me when I turned 18
that I needed to do something to get on track,” Misti said. She
ended up taking the Youth Barista Training program at the REACH
Center. With a scholarship from Goodwill, she said the program
helped her avoid homelessness or worse, jail. Roni Zimmerman,
Barista program manager, said young adults learn self-confidence
in the program. “It’s teaching they’re able to do more than they
think they’re capable of doing,” she said.
“Now I can be on my own and
I’ve done it myself with the help
of Goodwill.”
The program is included in a partnership at the REACH Center,
Resources for Education and Career Help. Started in 2009, the
REACH Center has provided education and career services to
more than 1,800 young adults through a partnership of agen-
cies, including Goodwill. The one-stop, job fair atmosphere at the
center provides options for youth, mostly 18 and 19 years of age
like Misti, who search for a future. “Knowing there are so many re-
sources to help, I tell everyone about it,” said Misti, who works at
a Forza Coffee Co. shop in Lakewood. “Now I can be on my own
and I’ve done it myself with the help of Goodwill.”
Despite the challenge of living with cerebral palsy, Michael Bulling He graduated from high school and found a few jobs but got
daily goes to his job as a custodian at Seattle-Tacoma the advocacy he needed when he found out about Goodwill and
International Airport – a job he’s held with Capital Building enrolled in the Supported Employment program.
Maintenance for more than three years. His work has impressed
his supervisors: “Michael rarely misses work and has a gung-ho Supported Employment helps people with developmental
attitude that, whatever it takes to get the job done, he’s going disabilities reach independence through work with training and
to do,” said Tom Armstrong. “I wish everybody had that kind follow-up case management as needed. For Michael, he said
of attitude.” For his determination, Michael received the 2010 without the agency he’d still be looking for work. “Goodwill for me
Graduate of the Year Award from Tacoma Goodwill. is not just an organization, it’s a new beginning,” Michael said. “It
helped me get a job and a fresh start – it’s the same for anyone
“My story is not a sad story – it’s with a disability or anyone who never had a chance.”

an uplifting one.” Growing through


“No matter where you come from, it’s where you’re going that
counts.” Bulling was born three months premature and weighed
1.5 pounds and within weeks was diagnosed with a disability.
daily work
Growing as part
of a family
Paula Livingstone credits her four children with helping her
overcome an addiction to methamphetamines and credits
Goodwill with providing the support she needed to find and keep
a job. “The reason I have my job today is because of Goodwill,”
said Paula. “I couldn’t tell you where I would be without Goodwill,
probably not with a job or the self-respect I have today or the
support I receive from people, people with normal lives to know I
am accepted.” The Longview resident had lost her job and nearly
lost her children to state care as a result of her addiction. She
was in recovery when she enrolled in Goodwill’s Maximize Your
Potential program.

“The reason I have my job


today is because of Goodwill.”
The program provides interactive workshops on a helpful range of
topics – from resumes to interviews and from computer skills to
dressing for success. The classes are held regularly with other job
search assistance in Goodwill offices across a 15-county service
area. For Paula, it made a difference when it came time to search
for work. Her result: She has a job with C & R Boger, providing
people with residential window and door installation services and
became Goodwill’s Achiever of the Year for 2010 in Longview. “I
would tell anyone in need to talk with Goodwill – they supported
me in being successful in every aspect of my life,” she said.
“Goodwill to me means having a family,” said Paula.
Community
partnerships
From organizations that partner with our business enterprises or hire
our clients to individuals that volunteer to Goodwill employees that
give back, the relationship between Goodwill and the community is
dynamic and wide-reaching.

Hiring Goodwill participants


New Moon Chinese Restaurant owner Annie Chen of Longview over
the years has hired 19 people through Goodwill’s Offender Re-entry
Program. “We treat the people who work for us with respect, like
they’re a member of the family and that leads to good things,” said
Chen. “We see a big difference in the lives they lead.” Employers
hired more than 1,300 Goodwill participants in 2010.

Partnering with Goodwill (Above) GoodGuides is a new career and educational program combining young
Goodwill’s Go2 Services provides a one-stop solution to building, adults with volunteer community leaders in a staffed setting. Jeff Smeed (left),
grounds and custodial maintenance. Rex Reed, Lakewood facilities a mentor, talks with protégé Andrew Donnelly during a weekly meeting. Below,
volunteers with Goodwill’s Golden Oldies Guild present bridal, hat and vintage
manager with the YMCA of Pierce & Kitsap Counties, credits Go2 fashion shows to raise funds for Goodwill program needs. In 2010, shows included
workers with pride and craftsmanship. “Our grounds have never a special event in Olympia celebrating women’s right to vote.
looked this beautiful,” said Reed. “They care a lot about what it
looks like when they’re done.” Staff are professionally trained,
drug free and well equipped to handle most any job.
Volunteering to support the mission
Volunteer opportunities abound: A Business Advisory Council
ensures programs stay up to date to exceed employer expectations;
GoodGuides mentors can help at-risk young adults reach educa-
tional and career goals; Instructors in financial education and
participants in the Golden Oldies Guild are other ways to support
the agency’s mission.

Goodwill giving back


The employees of Goodwill believe in giving back through volunteer-
ing, contributing to the employee community giving fund and
supporting people in times of crisis, including collecting donations
of clothing, medical equipment and other goods for the victims of
the Haitian earthquake. Goodwill also provides meeting space at
the Milgard Work Opportunity Center for the many non-profit groups
in our community.
Goodwill’s retail stores offer shoppers a modern,
clean, fashion forward experience, with super value,
great prices and a wide selection of gently used and
new merchandise. Stores are restocked on a daily
basis and our knowledgeable staff are committed to
providing customers with outstanding sevice. In 2010,
we opened our 26th store in Sequim.

Business Services
Retail Sales
It was another year of significant growth for retail sales. Total sales with a disability or disadvantage. Other business services highlights
were up 14.5 percent from 2009. More than 2.3 million shoppers in 2010:
came to one of 26 retail stores in 15 counties. Retail operations Online Sales
revenue is the largest contributing factor to making Goodwill a Tacoma Goodwill’s E-Sales Department moved to the former
unique, self-sustaining nonprofit organization. In 2010, revenue administrative offices located at 714 S. 27th Street in Tacoma.
topped $55 million. The move provides opportunities for increased growth and job
training, improved efficiencies and customer pick-up area. Sales
A new, 32,000-square-foot facility opened in Sequim on the
reached $2.8 million in fiscal 2010, second among all Goodwill’s
Olympic Peninsula in July and now serves as an operation
nationwide. Become a Goodwill Online friend at facebook.com/
distribution center for the Port Angeles and Port Townsend stores.
tacomagoodwillonline.
It was the sixth new store to open in the past two years, bringing
new shoppers, donors and jobs among other community benefits. Donations and E-cycling
Stores, Distribution and Attended Donation Stations employed more The largest growth in 2010 was in donated goods which grew
than 800 people, more than 72 percent of whom came to Goodwill 24 percent to nearly 69 million pounds; the most in our history.
Nearly 1.26 million donors dropped off their gently used clothes and
household items, an increase of 245,683 over the previous year.
A new program with Tacoma Public Schools was launched among
elementary schools that collected 35,000 pounds of donated goods.
The “Donate and Change Lives” campaign is expected to expand to
other districts in the service area.

In June, Tacoma Goodwill teamed up with Goodwill Industries


International for the national launch of the Donate
Movement in Tacoma with national sponsors such
as Levi Strauss & Co. As part of the campaign,
consumers can go online to the Donation Impact
Calculator and learn how their donations can impact
others. Visit goodwill.org/get-involved/donate/.

Now in its second year, Tacoma Goodwill continues to be among


one of the largest collectors of used electronics through Washington
State’s E-Cycle program. In 2010, the agency collected nearly 6 million
pounds of used computers, TV’s, laptops, and monitors.

Go2 Services
After re-designing contract and custodial services in 2009, Go2
Contract Services and Go2 Property Services were both profitable in
their first full year of operation. In addition, the service units increased
job placements for program graduates and other individuals with
disadvantages or disabilities.

Go2 Contract Services provides packaging, assembly warehousing


and other customized business solutions. New customers included
APC Group, Natural Accents, Plug Sense, Toray Composites, ATA
Top: Donation Attendant Ray Stone receives a donation from Washington-Hoyt
and BADEP. Go2 Property Services is a single source solution for total
Elementary School student Kate Murphy. Goodwill partnered with Tacoma Public
property maintenance and care. Staff provide building maintenance, Schools for a donation campaign that collected 35,000 pounds among the district’s
after hours janitorial services, grounds and landscaping expertise. elementary schools. Bottom: Go2 Property Services team lead Micah Feist talks
about maintenance projects at the Lakewood YMCA facility with manager Robert
Reed. The Y contracted with Go2 this year for landscaping maintenance.
Goodwill growing to
help people go to work
In 2010, Goodwill expanded its facilities and programs supporting
an increasing demand for services. More than 9,500 people
received job training and placement help, a 60 percent increase
over ‘09. In all, 1,326 people were placed in jobs - up 15 percent.
Here’s a 2010 view of facilities, programs and a focus on youth:

New Facilities
Tacoma Goodwill’s Milgard Work Opportunity Center went
through its first full year of operation. The LEED Gold-certified
building expanded services through new programs like culinary
skills training (photo top, left) and distance learning technology
(photo bottom, left).

Goodwill relocated and expanded its Yakima Work Opportunity


Center with space for counseling offices, a classroom and a
distance learning theater.

The Work Opportunity Center of Cowlitz County, in Longview,


also expanded space to include classrooms, a distance learning
theater, and a job resource area.

New Programs
Over the past year, the Neighborhood Bistro has provided
tasty meals while teaching culinary skills to program participants.
The Youth Barista program trains young adults at a Starbucks-
sponsored “Coffee Buzz.” SCSEP, Goodwill’s Senior Community
Service Employment Program, received additional federal
funding for more low–income older workers looking for skills to
regain employment. Another significant success included
Goodwill’s partnership with WorkFirst, helping 692 Temporary
Aid for Needy Families (welfare) recipients find jobs and acquire
job skills - a 35 percent increase over last year.
Other new programs included a Warehouse, Transportation & GoodGuides, providing career and educational mentoring to at-risk
Logistics Career Program broadcast through the center’s Distance youth, ages 16-17. The program joins STEPS and YouthBuild as
Learning Theater through a partnership with Tacoma Community Goodwill programs focused on helping young adults reach their goals.
College. Students in Tacoma, Longview and Yakima receive college-
level training and certification as a result of the project. A new Retail
Skills training program further integrates Goodwill’s stores as a
place to provide experience for people looking for skills to find that Goodwill Employee Honored with
first job or that second chance. Stallworth Award
Janna Dominguez-Irby, mother of five and a Goodwill employee,
Custodial Training, adaptive technology center and the job search received the 2010 Daisy Stallworth Award from the Pierce County
room were also expanded at the Milgard Center. A playcare space, Community and Health Service. The award is given to people who
for parents in Goodwill programs, improved training opportunities demonstrate courage, determination, compassion and excellence.
Janna admits she made bad choices, facing drugs and alcohol
by lowering a critical barrier to getting needed skills.
abuse. But through PCCS, and Goodwill, she changed her life.
REACH Center and youth programs
Services to at-risk young people greatly expanded with the creation “Goodwill gave me
of the REACH Center, located in the Milgard Center. Resources
for Education and Career Help is a partnership of agencies that
the opportunity and
have created a national model for a one-stop service center for the chance, and
young adults 16-24. In 2010, REACH Center enrolled more than made me feel like
1,800 individuals, through leveraging individual agency skills, and
expanding outreach. Tacoma Rotary Club No. 8 has been a major
I’m a good person.”
supporter of REACH, providing Centennial Grant funds. Business
leaders have become participants in a new Goodwill program,

Donations Retail Stores Training Jobs change lives

More than 1 million donors gave nearly More than 2.3 million shoppers took advan- Goodwill served 9,595 individuals with job For every 1,000 people Goodwill puts to work, the community saves $11 million
69 million pounds of ready-to-sell books, tage of Goodwill’s great selection and value training and placement programs so people in deferred public assistance, new tax payments and expenditures. In 2010,
toys, apparel, etc. pricing. with disabilities or disadvantages could go Goodwill placed 1,326 people in jobs.
to work.

*Clients may have been served in more than one program.


Workforce Development
Goodwill provides a variety of job training and placement programs for the general public and intense, long-term services available for specific
populations in the community, including: people on public assistance; low-income senior citizens; people with disabilities; ex-offenders; and
young adults with educational barriers or challenges to employment.

Training Programs
Culinary Skills
Youth Barista
Retail
Warehouse, Transportation & Logistics
Custodial Skills
Key to Change financial education CARF Certification
Computer Skills/Office Essentials Tacoma Goodwill’s job training
Job Readiness and placement programs have
Services received the highest level of
Youth: accreditation available. CARF
REACH Center partner International, an independent
STEPS reviewing agency, awarded
YouthBuild Goodwill a three-year accreditation,
through November 2013.
Older Adults
Senior Community Service Employment Program
Adults with Disabilities/Disadvantages:
Supported Employment
Projects With Industry
Vocational and Educational Assessment Retail Stores and Training Centers
Work Opportunity Centers WorkSource Affiliate
Public Job Search Assistance Tacoma Goodwill is a WorkSource
Placement Services affiliate in Pierce County, assisting
Retention Services in delivery of employment services.

Work Opportunity Centers


Work Opportunity Centers, located in Tacoma, Longview, Yakima, and South Lacey, provide job training and placement services to the public.
Simply contact one of the centers below:

Tacoma Longview Yakima South Lacey


714 S. 27th St. 1030 15th Ave. 10 N. 10th St. 4800 Yelm HWY SE
Tacoma, WA 98409 Longview, WA 98632 Yakima, WA 98901 Lacey, WA 98503
253.573.6500 360.425.6929 509.452.6061 360.456.0273

Goodwill at      
Aberdeen-WorkSource Kent-Custodial Skills Training Lakewood Port Angeles
511 W. Heron 1209 Central Ave. S., Suite 102 6002 Mount Tacoma Dr. S.W. 603 S. Lincoln St.
Aberdeen, WA 98520 Kent, WA 98032 Lakewood, WA 98499 Port Angeles 98362
360.538.2355 253.813.3157 253.582.0655 360.417.7547
     
Financial Highlights 2010
Statement of financial position
Assets Low Overhead to Maximize Impact
Cash and Cash Equivalents   $7,498,192
Accounts Receivable and Pledges   $2,956,652
92% Programs & Services
Inventories   $8,790,633
Investments and Other Assets   $3,235,304
Assets Held in Trust   $6,506,000
Land, Building and Equipment (NET)   $49,847,023
Total Assets   $78,833,804
Liabilities and Net Assets
Accounts Payable   $1,813,848
Accrued Payroll and Other Liabilities   $4,183,414
Long Term Liabilities   $29,895,665
Interest Swap and Trust Liabilities   $3,473,093
Total Liabilities   $39,366,020
Total Net Assets   $39,467,784
Total Liabilities and Net Assets $78,833,804 Overhead (Management & Fundraising) 8.0%
Operating Activities
Statement of unrestricted activities
Revenues
Workforce Development   $6,452,501
Retail Operations   $46,262,104
Commercial Services   $1,211,340
Operating Revenue Growth
Managed Real Estate   $551,380 2006-2010 ($Million)
Contributions and Miscellaneous   $660,335 $55.1
Total Revenue   $55,137,660 $48.3

Expenses 43.6
Workforce Development Services   $9,202,621 $40.3
Retail Program   $37,688,661
$35.4
Commercial Services   $1,196,284
Managed Real Estate   $243,710
Fundraising   $444,784
Management and General   $3,908,315
Total Expenses   $52,684,375
Change in Net Assets from Operating Activities $2,453,285 2006     2007    2008    2009     2010

The accounting firm Clark Nuber has audited the financial statements in accordance with auditing standards generally accepted in the U.S. The audit received an unqualified opinion.
Foundation growing to meet participant needs
The Goodwill Foundation is committed to bringing Goodwill’s mission to life for individuals throughout our community. The Foundation’s
goal is to inform the community about Goodwill’s mission as a framework for soliciting support for Goodwill’s job training and placement
programs.

2010 Legacy Gifts


Samuel H.Brown
Estate of Donald F. Conner
Elaine F. Crawford Estate
The Kimble Family
Revocable Living Trust
Mary M. Williams Estate

Dr. Ruby Payne speaking at the 2010 Ready Goodwill program participants networked with local business leaders at the Ready to Work events. Foundation President Buzz Folsom
To Work Breakfast in Tacoma.

“Ready to Work” events Grants


In 2010, Goodwill’s Foundation raised nearly $150,000 in scholarship Programs targeted to help specific groups of people or provide
funds as part of “Ready to Work” events in Tacoma and Longview. specific skills received significant support. Goodwill received more
The events highlight participant achievement, program graduates and than $5.4 million in 2010 in grants from foundations and agencies
business partners with Goodwill. Dr. Ruby Payne was the speaker at for program-specific support.
both events, focusing on efforts to boost student achievement. More
than 100 participants received scholarships last year. Bequests and Estate Gifts
A meaningful statement of dedication to the mission of Goodwill
Campaign for Goodwill is made when individuals choose to remember the organization in
To support construction of the Milgard Work Opportunity Center, the wills or with deferred gifts. In 2010, more than $84,000 was received
Foundation has used a balanced fundraising approach to achieve a from bequests.
$12 million goal. Continuing in 2010, the Foundation raised another
$204,000 toward a $3 million goal to complete the campaign.
Goodwill Honor Roll of Donors
The list of donors includes gifts
made during the fiscal year October
1, 2009 to September 30, 2010

Kel-Tech Plastics Nordstrom - Tacoma Mall Stephen Finnigan


$25,000 & Above Larry & Randi Fockler
Boeing Company Korum for Kids Foundation Ed & Stacey Ogle
Lakewood Square LLC Tony & Julie Panagiotu Ken & Lucy Gibbon
Samuel H. Brown Estate Don & Jean Hansen
Elaine F. Crawford Estate Gary E. Milgard Family Foundation Pierce College
Mountain Construction, Inc. Chris Politakis Vern Harkins
Key Bank Donna Haynes
Clara & Ottie Ladd Neil Walter Company Precision Machine Works
The News Tribune Carol Rhodes Priscilla Huber
Rotary Club of Tacoma #8 Eric & Laurie Hulscher
Russell Investment Group Panagiotu Pension Advisors, Inc. Donald & Patricia Rodman
Propel Insurance Schmidtke & Associates PLLC Jessica Izem
$5,000-$24,999 Robblee’s Total Security Inc. Karen Seinfeld Don & Mary Johnson
The Bamford Foundation Rodda Paint Simpson Investment Company Randy & Debbie Johnson
Bank of America Frank Scoggins & Diane Cecchettini Brandy & Anne Smith Ken Kelley
Richard & Robin Corak Willie & Faye Stewart Smith Fire Systems, Inc. Capitol Building Maintenance
Rick & Betsy Ellingson Ronald & Carol Stockdale Sprague Pest Solutions Don King
The Gottfried and Mary Fuchs Foundation Tacoma North Rotary Janet & Peter Stanley Marty & Mark Kogle
Hewlett Packard Jane & Jim Taylor Jeff & Ann Stroud Rebecca Larson
William W. Kilworth Foundation The Titus-Will Families Foundation Judith Swain Kris Lawrence
Lucky Seven Foundation Tacoma Community College Bruce Leonard
Laurie & Toby Murray $750-$1,499 Tacoma Plumbing and Heating Inc. Liberty Distributing, Inc.
Murray Pacific Management Company, LLC American Underwriters Insurance Agency United Way of Pierce County Mark & Claire Litchman
Portfolio Communications Bates Technical College El & Doris Vandeberg Jim & Debbie Loomis
Qwest Communications BCRA Architects, Inc. Washington State Combined Fund Drive Mailhandlers Services, Inc.
The Resource Group Cheryl & Dirk Bidleman Jamie & Sally Will Wendy & Gary Martindale
Rushforth Construction Co., Inc. Jim & Donna Boulanger Richard Woo & Arlene Joe Kiyoshi Masuda
Safeway Inc. Brown & Brown of Washington Jeff & Nancy Woodworth James & Beverly McCormack
Scott Silver Peggy Buehler Luke & Alyssa Xitco Sandy & David McKay
Todd & Teresa Silver Adriana & Michael Chandler Linda McKeag
City of Tacoma Chuckals Office Products $250-$749 Jerry McLaughlin
Allan & Judith Trinkwald Cole Screenprint, Inc. Paul Akiyama Holly Millington
Mike & Mary Jo Tucci Columbia Bank Steve & Donna Albers Leigh Ann & Bjorn Myhre
Nina Craft Anton Andereggen Kim & Laura Nakamura
$1,500-$4,999 Davies Pearson, PC Justin Anderson Klaus Nalley
Apple Physical Therapy Richard & Clare DeVine Steve & Judy Bader Kelly Neelands
Associated Ministries Justin Erickson Elizabeth Bailey Mark Nelson
Richard & Mary Ann Boulanger John & Buzz Folsom Jamey Balousek Lavonne & Morris Northcutt
Business Interiors Northwest Gordon Thomas Honeywell, LLC Joanne & Cal Bamford, Jr. Steve O’Brien
Business Examiner Grand & Benedicts Inc. Pam & Dave Barber Sean & Jane O’Brien
Coffee Buzz Patron Tips John & Sophia Hall Bethel School District Sarah Oliver & Dave Witmer
Cerium Networks C.W. Herchold Marty & Joan Brashem Douglas & Patricia Pagel
Bruce & Lauren Dammeier Heritage Bank Tom & Diane Butler John Patterson
Dimmer Family Foundation Darrell & Anne Jesse Dave Campbell Jim Patterson
Eugenia Fairbanks Estate The Kimble Family Revocable Living Trust Cascade Friction Material Victoria R. Powers
Franciscan Foundation Kirchner Foundation Stephanie Clabaugh Julia & Clarence Puckett
Golden Oldies Guild Robert & Pauline Kirchner Columbia Ford, Inc. Daniel Putnam
Dean M. Hanks Ron & Carrie Lind Combined Federal Campaign Brian Randall
Jim & Enid Harris Dianne & Fred Matthaei Terry & Beverly Conner Bill & Dorothy Rhodes
Terry Hayes Dean & Joan McSweeney Dan Cunniffe Doug & Vanessa Sawyer
Frances C. Heidner Charitable Lead Trust Mechanical & Control Services Peter & Ann Darling Stephanie & Alexander Schramm
Paul Hensel Metro Parks Tacoma Bill Davidson Service Master by JTS
Steve & Sandy Hill MultiCare Health System Dan & Lori Durr Adam & Dani Small
Mark & Diane Holcomb Multi-Service Center Linda Edwards Maria Spuria-Ehlert
Vito Iacobazzi L.T. Murray Family Foundation Jesse Ewell Pat & Sara Steel
Goodwill Honor Roll of Donors
Matt Corey Erika Klein
Joy Stohr
Cornerstone Financial Strategies LLC Steven Knauer Janet Robbins
Sullivan Painting Service
Cheryl Cuthbertson-Jones Amber Krisologo Jeff Rounce
Craig Taft
Beth Dahl Thomas Kuljam Sandra & William Rudd
Dr. Pamela Transue
Cynthia Darland Reuben Kvamme Randy & Karen Rushforth
Treleven Project Management LLC
Maria DeVore Ban Van Lam Julie Sams
Larry & Jane Treleven
Display Technology International Keith & Pat Larson Carla Santorno
Carolyn & Alfred Treleven
Gail Dondlinger Joe Lawless Shahrokh Saudagaran
John & Rhonda Tye
Paul Drzewiecki Jason Lawrence Deb Schneider
Vanguard Optical Imports
Liz & Mike Dunbar John Lee Walter Schoenhofen
James & Marilyn Walton
Jeff Durham Keith Lennon Cewanda Moon Scomiers
Washington Architectural Hardware Co.
Stan & Allane Eastberg Todd LePique & Lysa Barbano Larry Seaquist
Phil & Nancy Watkins
Julie & Matthew Eisenhouer Dorothy Lewis David & Patricia Senner
Charles & Nansea Welsh
Brien & Cathy Elvins Gary & Linda Lindberg Stan Sexton
Fred Whang
Nigel & Kara English Dylan Lippert Kathryn Shapton
Jim & Charlotte Wiedow
Entek Corp Bev Losey Mike Shields
Jim & Muriel Will Sr.
Judy Estes Dora Louton Amanda Sisk
Jim Wolch
Jake Fey Juel Lugo Diana Small
John & Christine Wolfe
Dianna Fifield Ron & Jeanette Lunceford Sara Smallbeck
Workforce Central
Fran Fisher Bill Lynn Nanette Smith
David & Mary Young
Betty Fleischmann Ed & Pat Maher Brett Solomon
David & Barbara Young
Kelly Fox Mary Kay & John Manley Barbara Sorensen
$100-$249 Angelina French & Family Nate Marshall Patricia Spakes
Gretchen Adams David Futcher Dean & Millie Martin Gary Spooner
Ana Albis Ivi Gabales Warren & Elizabeth Martin Victor Stevenson
Steve Allsop Danya Gerhards Chip Maxson Adel Stewart
Don & Nancy Anderson Lisa German Steve Maxwell Robert Stoeck
Anthony Apeles Sandra Gibb Kellie McElyea Jay Stricherz
Bill & Carol Baarsma Gail Goode Karen McIver Marilyn Strickland
Adam Baker David Graybill Peggy McKasy Patti Sutton
Betsy Barnier Barbara Griswold Kristine & Peter McLean Laurie Taylor
Frank Bauer Caroline Hamilton Sheryl McLean Brett & Pamela Thomas
Robert Best The Michael W. Hansch Family Richard & Marcia Moe Susan Thornsberry
Luke Bienfang Steve Harlow Per Moerkeseth Jim Tomlinson
Alan Boyce Ruby Harris Judy Moyer Brian Townsend
Philip Bradford Latasha Haynes John Nadeau & Michelle Cruckshank Duc Tran
Kyndra & Clayton Braun Skip & Carolyn Haynes Willis Nickens Nancy Verhei
Clarissa Breshears Jerry Heemstra Peter & Karen Norman Craig Vernon
Linda Kaye Briggs Sue & Chuck Hellar Robert Orlando Lisa Vlieger
Brown & Haley Mary Kay Henley Scott Painter Elsa & Scott Vydra
Becca Brown Joanne Henry & Jon Seward Pat Palmer Lauren Walker
Paul Brown Hentschell & Associates Theresa Pan Hosley Jean Wall
Danielle Burd Joe Hertig Barbara Parker John & Penny Walstrum
Keith Burke Mark & Wendy Holcomb John Pearson Lis Weller
Susan Cable Jane Hughes Onalata Petelo Bill West
Ray Caldwell Todd Hughes Dick & Karen Pickett Laurie Westberg
William Jr. & Sandra Cammarano Sarah Hyman Annette Player Westgate Capital Consultants
Jon & Cheryl Carr Immedia Beth Potter Kelly White
Scott & Mary Chapman Donn & Debbie Irwin Andrew Prather Charlotte Whittaker
Annie & Ken Chen Bob & Nancy Katica Jeff Pratt J.T. & Beth Wilcox
Rod Clement Ramandeep Kaur Priest Co Inc Warren Willoughby
Frank Colarusso Jeffery Kelly Jan Rauth Kim Wilson
Columbia River Reader Mike Ketcham The Red Hat Thrift Store Shari Workman
Gary Connett Teri Kheriaty Debbie & Leo Regala Paul & Dolores Young
Tom Cook Rebecca Killingbeck Devin Reilly Chris Youngberg
Cathy Cooper Christina Kindt Diana Reinhardt Chris Zocco
Goodwill Board Officers Goodwill Management Team
Jane Taylor, Chair Terry A. Hayes, CEO
Bob Bruback, Past President Mark Holcomb, Sr. Vice President Business Operations
Chad Wright, Treasurer Michael Graves, CFO
Frank Scoggins, Secretary Richard Corak, Workforce Development Director
Cheryl Jones, At Large Cheryl Bidleman, Human Resources Director
Dean McSweeney, At Large Chris Politakis, Marketing & Communications Director
Toby Murray, At Large Michael Secright, Information Technology Director

Board Members
Bruce F. Dammeier
Jeff Durham (Student Board Member)
Nigel L. English
Buzz Folsom
Arne L. “Skip” Haynes
C.W. Herchold
Don Johnson
James Matteucci
Jemima McCullum
Carl Newhouse
Ryan Petty
Judge Karen Seinfeld (retired)
David Sidor
Judy Swain
Brian Townsend
Pamela Transue, PhD

Goodwill Foundation Board of Directors


Buzz Folsom, President
Toby Murray, Immediate Past President
Vicki Powers, Secretary
James Loomis, Treasurer
John Folsom, Honorary
Tom Anderson
Nigel L. English
Michael W. Hansch
Donald C. Johnson
Kathy Martin
Lavonne Northcutt
Richard Schmidtke
David Senner
Willie C. Stewart
Larry Treleven
Goodwill’s Living Wall, a vertical garden featuring 100 species is located
at the first floor entrance of the Milgard Work Opportunity Center.
Tacoma Goodwill  |   714 South 27th Street  |  Tacoma, WA 98409  |  253.573.6500  |  tacomagoodwill.org 

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