1.

The common feature in every organization is-

a. people b. a formal hierarchy
c. offices d. high salaries for top personnel

2. Human Resource departments are-

a. line departments b. authority departments
c. service departments d. functional departments

3.Human resource professionals-

a. should follow a business- like approach b. realize
that line managers share their point of view
c. insist on the primacy of HR policies d. try to get
more authority over line managers

4. which area of the HR function is least affected by

internationalization?
a. compensation b. training c. succession planning
d. equal employment opportunities

5. The basis for human resource planning is -

a. the economic trends b. strategic plans of the firm
c. budgets d. supply of employees

6. Techniques of estimating demand for human resources-

a. mere approximations b. are rarely done
c. involve HR audits d. can be very accurate

7. The best way of recruiting is always-

a. walk-ins b. advertisements c. search firms d.
variable

8. The primary source of information for recruiting is -

a. Managerial interviews b. Testing
c. job analysis d. interviews with
applicants
9. Selection decision are based on
a. personal whims and fancies b. Performance issues
c. turnover potential d. human resource
plans

10. Inputs to the selection process includes all but -

a. job analysis b. human resource planning
c. supervision d. job applicants

11. The most reliable type of interview is

a. behavioral b. stress
c. structured d. situational

12. Employee orientation programmes should be the

concern of
a. a special orientation unit b. both the HR
department and the supervisor
c. the supervisor d. the HR department

13. Normally, termination occurs because of

a. discipline b. death
c. retirement d. business fluctuation

14. Training evaluation criteria include all but

a. reactions b. learning
c. behavior d. relevance

15. Development-
a. is short term in nature b. focuses on the
employee's current job
c. is a luxury most organizations avoid d. aims at
improving the total personality of a manager
16.Career progress largely depends on
a. international exposures b. performance
c. experience d. mentoring

17.Career planning is the responsibility of -

a. government b. the HR department
c. the sponsor d. the employer

18.An example of a career development ability would be

a. scaling a mountain b. getting another
degree
c. working hard e. planning a vacation

19. Job security would fall under which of the following

needs
a. safety b. social
c. ego d. self- actualization

20. The basis for performance standards is-

a. managers b. HR plans
c. employees d. job analysis

21. Performance appraisals serve as building blocks of-

a. recruiting b. career planning
b. manpower planning c. selecting

22. In an incentive payment plan, worker pay is determined

by-
a. management b. profits
c. seniority d. performance

23. Group incentives would work best among-

a. accountants b. lawyers
b. stockholders d. assembly line workers
24. Over seeing the functioning of the subordinates means-
a. supervision b. motivation
c. leadership d. communication

25. The ability to see the organization as a whole is-

a. technical skills b. conceptual skills
c. human skills d. design skills

26. Who is known as father of personnel management?

a. Robert Owen b. Henry Fayol
c. F. W. Taylor d. Max Weber

27. Who is called as father of scientific management?

a. Henry fayol b. Max Weber
c. F. W. Taylor c. Robert Owen

28. Dispersal of decision-making power to the lower levels of

the organization-
a. delegation b. decentralization
c. power d. authority

29. Job descriptions should be reviewed by-

a. supervisors b. human resource
department
c. job incumbents d. all the above

30. True/false
a. human resource forecasts can be very accurate.
b. the basis for human resource planning is the supply of
employees.