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21/03/2011 National Express Coach

Your Ticket
Thanks, your booking is confirmed.
Please show your ticket to the driver when boarding your coach.
We hope you enjoy your journey.

Lead passenger: Mr Z Song


1 Adult

Ticket number: ETNTT976


Ticket type: EchoReturn
An email has been sent to
jason.songzh@gmail.com
with a detailed confirmation of all items in your booking

Leaving: EDINBURGH to LONDON (Victoria Coach Station)


Journey Ref: MKNT-01-B1879
Duration: 8h 45m Service: 594
Date of travel Departure Arrive From To
Wed 30 Mar 2011 22:00 06:45 EDINBURGH LONDON (Victoria
(10:00 PM) (6:45 AM) EDINBURGH, bus station Coach Station)
(or, for Airlink services: LONDON, Victoria Coach
Waverley Bridge), Station
Scotland

Returning: LONDON (Victoria Coach Station) to EDINBURGH


Journey Ref: NYST-01-07473
Duration: 2h 50m Service: 417
Date of travel Departure Arrive From To
Thu 31 Mar 2011 19:00 21:50 LONDON (Victoria BIRMINGHAM (Coach
(7:00 PM) (9:50 PM) Coach Station) Station)
LONDON, Victoria BIRMINGHAM, Coach Stn,
Coach Station Mill Lane, Digbeth

CHANGE COACH

Journey Ref: PWDM-01-B1527


Duration: 9h 0m Service: 336
Date of travel Departure Arrive From To
Thu 31 Mar 2011 22:30 07:30 BIRMINGHAM EDINBURGH
(10:30 PM) (7:30 AM) (Coach Station) EDINBURGH, bus station
BIRMINGHAM, Coach (or, for Airlink services:
Stn, Mill Lane, Digbeth Waverley Bridge), Scotland

Payment taken from your Account Tickets: £36.50


e-Ticket: free
£36.50 has been charged to your Total: £36.50
card ********5847

Important Information

Coachcard(s)
Please bring your coachcard(s) and show them to the driver as you board every coach.

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21/03/2011 National Express Coach

Conditions of carriage
Issued subject to National Express Conditions of Carriage which are available to view online here.

Luggage allowance
You can take two medium sized suitcases, at no more than 23kg each, per person free of charge.
Extra luggage, including outsized items, will only be carried if there is space available and the
additional item/s are paid for. Up to 3 extra items, per person, can be taken, subject to payment and
space.

Departure information
All passengers must be at the departure point at least 10 minutes prior to the departure of the coach.

Amendments and Refunds


Amendments or the validation of an open return ticket can be made to tickets at any time prior to
travel. When amending tickets a new fare category may apply. In this instance the difference between
the two fares (excess fare) will be charged in addition to the standard £5 amendment fee.

Refunds can be made on refundable tickets cancelled 72 hours prior to departure, subject to a £5
per person cancellation fee.

2 days unlimited travel in central London...


For onward travel around London don't forget to Buy Visitor Oyster card here. For just £17 you get 2
days unlimited travel in and around central London. The Underground, Bus, Docklands Light Railway
and Overground train services are all included and you can also get a discount on Thames Clipper
services.

Other information
Please note that your seat is only guaranteed to and from the points specified on your ticket.
Customers aged 14 years and over are now legally required to wear seatbelts at all times on
coaches where fitted. Ask a member of staff for further details.
Most National Express and Eurolines coaches are white with red and blue writing. However, we do
use other coaches to meet demand at busy times. Please look out for National Express or
Eurolines window stickers and, if in doubt, ask a member of staff.

London Green Line coaches


Customers are advised that 'Green Line' coaches ordinarily depart from outside Victoria Coach
Station. Please contact a Customer Experience representative at the coach station to confirm where
to board your vehicle.

Help

In emergancy situations only, please call +44 (0) 845 543 6681. Calls from uk landlines costs no
more than 4.5 pence per
minute. Calls from mobiles may vary please see telephone operators for more information.
if you need more help, please see our FAQ on the National Express Coach website.
Please call Customer Services +44 (0)8717 81 81 78 if you can not find any answer in the help
section.

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21/03/2011 National Express Coach
Terms & Conditions

Valid where travel in either direction is on any day except Fridays throughout the year or
other Standard fare days as notified to Sales agents.
Tickets must be booked at least 7 days in advance of travel.
Open dated returns are not allowed.
Refunds are not permitted.
Return journey must be made within three months of the outward journey or before the
seasonal cessation of the service, whichever is earlier.
No further discounts for children and coachcard holders. (except where shown on individual
tables)

Driver Information

Information for drivers only.

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