Christi Doe

 Issaquah, WA 98027  (206) 250-9001  christi_doe@yahoo.com  http://www.linkedin.com/in/christidoe

Managed Care Sales Executive ____________________________________________________

25+ year record of achievement and demonstrated success driving sales growth for high
profile organizations in the managed care industry. Strong grounding in business concepts
and strategic operations, with a keen understand of solid financial, bottom line
requirements. Consistently recognized for being a leader and “connector” in the industry.

Executive Profile/Attestments ____________________________________________________

Energetic, outgoing communicator, instrumental in building and maintaining key relationships through
collaboarative customer service focused approach. Well rounded leader and team player who
contributes to an organization’s design, development and integration of cutting edge solutions, strategic
growth and delivery of quality programs.
Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with
demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments.
Excellent team-building skills.
“Christi exudes enthusiasm and passion around health and disability-related issues and topics. She's a
tremendous ambassador for her business, her employer and her professional organizations.” Carol
Harnett, VP National Disability & Life Practice Leader
“Christi Doe demonstrated proficiency in creating and developing new relationships. She consistently
demonstrated a positive attitude, superior professionalism and a high level of energy and commitment.”
Greg Durio, President, MES Solutions.
Core Competencies _____________________________________________________________
 Marketing Strategies  Public Speaking  Key Account Mgt.
 Powerful Communicator  Team Builder  Sales Forecasting
 Active Listener  Competitve Analysis  Revenue Growth
 Sales Training  Marketing / Sales  Presentations

Areas of Achievement ___________________________________________________________

Sales/Sales Management Performance
 Consistently attained and surpassed sales goals earning recognition at “Circle Of Excellence (CorVel
Corporation) for eight years running
 Created and successfully executed new marketing campaing strategies
 Collaborated with diverse stakeholders, building relationships, with end result being consummation
of contracted business with long-term implications
 Conducted sales trainings using Social Styles Profiling, increasing sales team’s understaning of how to
work with multiple prospects/clients
 Strengthened sales team by hiring / training and facilitating sales development
 Self-driven with ability to perfrom successfully solo, with the team, or as lead presenter
Relationship Management
 Leveraged communication and presentation skills increasing awareness of specific issues and
developing a collaborative approach to solutions
 Developed strategic alliances with large variety of clients resulting in:
 Christi Doe
 Creating opportunites for national sales director with Nordstrom’s, Alaska Airlines, Starbucks
and Costco
 Laying groundwork for future meetings with key decision-makers
 Committed to creative and solution-driven customer serviced, resulting in long-term customer
loyalty
Leadership
 Led, influenced and inspired teams using the following:
 Continual practice of gaining industry and business knowledge by attending conferences,
reading business journals and books and networking with key industry leaders
 Creating sales-oriented atmosphere then leading by example
 Team Building excercises and training including Social Styles Profiling
 Public speaking on various industry-related topics at conferences such as DMEC (Disability
Mangment Employer Coalition) with end result of being viewed as industry leader and “go-to”
person for answers and innovative ideas
 Spearheaded various committees in industry organizations

Career Progression _____________________________________________________________

Director of Client Services/Western Region
MES Solutions November 2009-December 2010
Responsible for sales executives in 13 western states, including maximizing sales potential of existing sales
personnel and hiring and training new sales/marketing folks resulting in increased sales in difficult economic
climate.
 Tasked with maintaining and growing current customers as well as new account acquisition including
reaching out to existing industry contacts to pursue business liaisons that would benefit MES,
included such accounts as Seattle Mariners, Nordstroms, Costco and Alaska Airlines
 Managed difficult market situation in AZ, including meeting with key accounts to address challenging
perceptions held by key customers/prospects
 Coordinated all sales placement and attendance in industry events, including associations,
conferences and vendor booths
Sales/Marketing Executive
Favorite Consultants 2004-May 2008
Researched prospective employers and third party administrators in an effort to understand company culture
and current or prospective needs relating to services offered; often included internet exploration with focus
on prospect’s line of business, mission statement, etc. and industry networking.
 Designed unique sales presentations focusing on specific products and services. Presentations
included: Powerpoint, statistical verification of services presented, testimonials if appropriate, and
specific examples of success outcomes
 Presentations to key decision makers including but not limited to CEOs, CFOs, Human Resource
Managers, and Claims Supervisors and Adjusters
 Responsible for all aspects of sales and marketing, including developing marketing materials,
initiating and maintaining relationships and obtaining business from self-insured employers in region
Prinicpal Consultant
Swedish Medical Center May 2007-August 2008

 Issaquah, WA 98027  (206) 250-9001  christi_doe@yahoo.com  http://www.linkedin.com/in/christidoe

 Christi Doe
Program design, file reorganization and review, audit preparation and response, Matrix Absence
Management (Third Party Administrator) cutover claims preparation, claim plan of action development,
monitoring and recommendations
 Claims staffing with outside vendors including independent medical exam companies (IME),
medical case managers, vocational rehabilitation counselors with the goal of case planning and
time-effective claim resolution
 Responsible for setting up a large IME project with 3 different local vendors in an effort to close a
large number of claims before cutover to TPA
 Directly support department manager and in full range of program coordinator duties including
responding to questions from injured workers, medical providers and Matrix claims consultants.
At various times, claims staff, outside vendors and support staff reported directly to me

NW Regional Account Executive

CorVel Corporation 1995-2004
Responsible for multi-state territories with emphasis on account procurement and retention for all lines of
business, including cost containment products that focused on workers compensation benefit programs.
 Services included medical and vocational case management, both prospective and retrospective
utilization review, bill review and independent medical exams
 Presentations to key decision makers including but not limited to CEOs, CFOs, Human Resource
Managers, and Claims Supervisors and Adjusters
 Qualified 8 years in a row for “Circle of Excellence” which recognized top sales in company

Education _____________________________________________________________________
UNIVERSITY OF WASHINGTON – Seattle, WA
Masters of Education/Community Mental Health
UNIVERSITY OF WASHINGTON – Seattle, WA
Bachelor of Arts/Society & Justice

Industry Associations/Awards/Accomplishments _____________________________________

 Disability Management Employer Coaltion (DMEC)
 Recipiant of 2004 Partnership Award for outstanding service to organization in a volunteer
committee chair capacity.
 Chaired Registration Committee for 8 years, Special Events Chair for 4 years
 Washington Self-Insured Association (WSIA)
 Oregon Self-Insured Association (OSIA)
 Certified Professional Disability Manager (CPDM)
 Risk Insurance Management Society (RIMS)
 Circle of Excellence/CorVel Corporation 7 years
 LinkedIn Connector
 Over 1000 Connections
 Member of 45 Industry and Sales Related Groups

 Issaquah, WA 98027  (206) 250-9001  christi_doe@yahoo.com  http://www.linkedin.com/in/christidoe