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If you've played any of the Virtual Villagers games before, some things
are the same and some have changed.
Ô atch your levels closely! At the top of the screen are the totals
of your population, your food supply, your current tech points,
your faith energy, and what "godly" powers you can
access.
.
Ô Your energy bar shows two things, how much energy you
have
and how much energy you do have. Your ability to have more
energy increases with the size of your population and the level of
spirituality tech, as well as your conversion efforts. hen you
start you will only have the capacity for about 35 energy. At the
end it will be over 800. Just because you have the capacity
doesn't mean you have the energy, using your "godly" powers uses
that energy and it takes a while for it to accumulate again. Just
having living villagers will slowly increase the energy, but you can
gain more if you convert a heathen or in collecting duplicate
artifacts.
Ô Cross Train Ruthlessly! Some tasks will require villagers with more
than one skill, and it is helpful to be able to quickly shift your
workforce from one task to another if necessary.
Ô Children under the age of 14 will not work, except for picking up
mushrooms and collectibles! Once they reach age 14 you can put
them to work, but they won't be fully "adult" until age 18. That
means if a story time for the children is going on, the 14-17 year
olds will drop work and attend. Villagers cannot have children
until fully "adult", i.e. the age of 18.
Ô Nursing mothers will not work until the baby is 2 years old! So be
careful about getting the women pregnant. ith no one farming a
tribe can easily starve.
Ô Don't forget to take off the parenting preference if you are going
to leave the game! If you forget and leave a male villager on
parenting, you may wake up to a tribe that has doubled or more
in size, or one that has starved from too many people and not
enough food.
Ô -
Not only can this mess up other things on your computer, it
can create havoc within the game. Trying this can result in a
dead tribe, or problems with regenerating crops.
Ô The weather is your friend! Yes, rain and fog are annoying and
tend to hide things, but they are extremely useful. hen it rains,
mushrooms pop out at a much faster rate, allowing more food
collection. The heathens in the run-down village don't like rain,
and will flee to the forest which can be helpful or hurtful, as they
often take a route that crosses the path of your farmers or
builders, causing work to stop as they chase your villagers. You
can create rain, lightning, sunshine, and fog from your "godly"
powers. The *og of Doom is especially helpful as the heathens
cannot see through it and your villagers can.
Ô *ire is your friend! A fire not only keeps your villagers warm and
cuts down on illness, it boosts your ability to gain tech points.
You will need both wood and dry grass to start a fire, and usually
only adults can start a fire. However, you can light the fire using
your lightning power.
Ô Don't forget to set work preferences for your villagers! *or
instance, if you want someone farming, make sure to check the
farming preference. Villagers without preferences set will often
wander around and do their own thing.
.
Ô You can choose the hut locations! hen the foundation for a hut
shows up, you can pick it up and move it to a place of your
choosing (within reason). Àook closely at the outline of the
foundation, green means an area that the hut can be built in, red
means you can't build there. Choose locations wisely: try not to
impede frequently used paths, and especially watch out for areas
that the orange guards like to walk through.
Ô atch where people go! Children (and adults) will often wander
off to look at "interesting" areas of the island. These areas are
usually important.
Ô *ly around the island! ick up a child and hover him/her over
various interesting areas and watch the text that shows up in the
control screen. Do this with adults as well, to identify certain
items and hotspots that are important to the game.
cc
Ô You will pick the five members of your new village from a large
pool of hopefuls.
Ô If you are going to be playing with the tutorial on, it's better to
not choose a nursing mother, as the tutorial has you produce a
baby. Nursing mothers do not work, so be careful about breeding
early on. However, each new person in your village increases your
ability for "godly" powers.
Ô Try for a mix of talents. It's good to have one person with building
skills, one with farming skills, and one with research skills.
Ô Younger is better. Until you can afford third level medicine, your
villagers will start becoming elderly in their 50's or early 60's and
die earlier.
Ô .
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!""#
!""$
Ô In the hospital are some blue mask heathens, and a purple mask
heathen who is sick.
Ô Set one of your children (or adults) to healing, then drop them on
the purple mask heathen until he/she is healed.
.
Ô Once the purple mask heathen is healed he/she will convert and
join your village. You now have an extra adult to work, and one
who is also an experienced doctor.
Ô hen the heathen converts, they will drop a small article on the
ground. Have a child pick it up and they will run it over to the
stone statue just north of the enclosure. This is the first part of
the necklace. Each purple mask heathen has a part.
.
Ô If at this point the food bin isn't finished, set two adults to finish
it and continue talking to the blues with the third.
!""%
Ô In order to get food from the bush, you need to get the guards
away and tear down the totem.
Ô Use the bee power on the bush. This will do two things: (1)
Increase the number of noni berries, and (2) temporarily drive
away the red mask heathen.
Ô Once the heathens near the bush run away use a child to distract
any orange masks in the area, then drop your adults on the totem
to tear it down.
Ô Keep the orange guards away and keep your adults on it until the
totem collapses. This will happen fairly quickly.
Ô Once the totem is gone the red mask and the orange mask will go
elsewhere. There will still be two orange masks nearby, guarding
the wood pile.
* *
Ô Once the Hungry Totem is down you can start to harvest noni
berries. Set your adults to farming and drop them on the bush.
Keep dropping them until they start harvesting. Keep them at it,
then go searching for mushrooms and relics with the kids. If you
happen to spot a blue mask that doesn't have a light, grab one of
the adults and drop them on the blue mask to talk.
Ô Another food source will appear when your energy reaches 150,
the instant bloom godly power. Activate it, and mushrooms will
spring from the ground, including red ones. If you have the kids
standing by, you can top up your food reserves with this.
Ô If the bush runs out of fruit before you get the farm fixed, you
can use the bees on the bush to create a few more berries.
Ô Eventually, when you get over 300 food, the adults will stop
worrying. Now it's time to start a fire. Aut the wood pile is being
guarded still.
Ô Once the hand is carved, the guards will flee away from the wood
pile. Your maximum energy will also go up.
Ô hen the guards have left, have one adult get wood from the
pile. Drop another adult on the dry grass, which is to the left,
across the stream.
.
Ô hen both the wood and dry grass are in the fire pit, drop an
adult on it to light the fire. You can also light the fire with the
lightning power if you have that.
Ô Once the statue is done, find the foundations for your honeymoon
hut and first hut, they will be below your enclosure.
.
Ô Move your honeymoon hut to where you want it, then set one
villager to building and drop them on to start the project.
Ô Keep the other villagers on the noni bush and stockpile food.
Ô hen the honeymoon hut is done you can get a female pregnant,
if you came with a nursing mother this is not a good idea to have
two women out of the workforce at the same time.
Ô Move the builder over to the hut and start him/her on that
project.
!""&
Ô Once you've got some decent food reserves and the honeymoon
hut, it's time to take down the Knowing Totem that is blocking
the science lab.
Ô The easiest for doing this is the lightning power, which is 100
energy. If you have this ability by this time, then use it.
Ô Hit the totem with lightning and the guards will run off. As soon
as they are far enough away drop every adult you have on the
totem to dismantle it.
Ô Orange guards may come back early or come out of the lab. If
they do, distract them with children while your adults are tearing
down the totem.
Ô If the red guard comes back before you finish, just move your
adults back to farming/building and let your energy build up
again. You can accelerate this process by double collecting relics.
Ô Hit the totem with lightning again if necessary, then finish pulling
down the totem.
Ô Once the totem is gone the guards will leave and you can access
the lab.
R
Ô Now that the lab is clear, move most of your adults over to
research in their preferences then drop them on the lab table.
Ô You need to get second level construction to get the farm, but
you won't be able to fix it unless you have both a master scientist
and a master builder.
Ô Keep one person on building the hut until they hit master, put
everyone else on research.
Ô Once you open the lab science collectibles will start showing up,
collect them with your children.
Ô hen you get 3000 tech points use them to buy 2nd level food
production, which will increase your yield from the noni bush and
mushrooms.
Ô Then keep researching until you have the 5,000 points needed for
second level construction.
!""(
Ô Once you have all of those, turn your attention to the farm and
the broken aqueduct above (north) of the lab.
.
Ô Drop your master scientist on the aqueduct and they will start to
supervise the work.
Ô At this point the purple masked farmer will convert to your tribe
and drop a piece of the necklace. Have a child pick up the piece.
Ô It will take 2 hours (in fast speed) for food to grow, but you can
make it bloom instantly if you have the instant bloom "godly"
power.
Ô After you've secured the second food source you can grow your
tribe. The food is a finite resource, but using the instant bloom
power you can make it grow instantly rather than wait. ith this
ability, you can grow your village slowly but surely.
Ô Don't keep too many women nursing at once or you risk the labor
supply. You still need to earn tech points for the rest of the level
2 technologies, and you need farmers to bring in the crops.
Ô Have your builders finish the second hut as soon as possible, then
switch them to farming or research.
Ô Once you have level 2 science, the clothing hut foundations will
appear. Go ahead and build this when you want to train some
builders. You will need the clothing hut for a later puzzle.
0!""
!""$$
Ô This requires that you have lightning power and a few builders.
Ô The pain totem has no guards, but it gives off electricity so no
one can touch it.
.
Ô Hit the pain totem with the lightning power, then drop your
builders on it to take it apart.
Ô If its power comes back, hit it with lightning again and finish
demolishing it.
!"")
Ô This requires lightning power (or the bees) and at least two
(preferably more) master builders.
Ô Once you start to work on this totem, the guards and others from
the mausoleum will come and try to rebuild it.
Ô Your builders will run away, make sure they don't go far.
Ô hen they run away, drop your builders back on to tear it down.
Ô If any orange guards come back early, you need to keep them
distracted with a child.
Ô hen the red and blue masks come back and start repairing the
totem, hit them with lightning again.
Ô hen they leave bring back your builders and keep tearing down.
!""*
Ô Towards the end, the purple mask heathen who sits by the
mausoleum may try to put the blockage back. Don't worry about
it, just make sure that there are three or more builders clearing
the rubble.
!""+
Ô Your builders can't take this one down, you need to stuff it with
children.
Ô *ive children can fit comfortably in the totem. A sixth will cause
it to collapse.
Ô Drop children on the totem and wait until they go in. hen the
holes are filled with eyes, drop the sixth and the totem will
collapse.
!""$#
Ô After the clothing hut is complete, three dye pots will appear at
the top of the screen, to the right of the pool and above the
farm.
.
Ô You can use these to drive all of the heathens out of the pool
long enough to take down the totem.
Ô You need two adults to take dye to the pool. Drop the first adult
on the yellow pot and wait until he/she picks it up and starts
towards the pool.
Ô Then drop the second adult on the red pot. Do not wait for the
first one to reach the pool, if you do the yellow dye will wash
away before the red can get there.
Ô atch as the adults drop first the yellow, then the red dye into
the pool. The water will turn a nasty orange color and the
heathens will leap out.
Ô hen they do, drop your builders on the totem to take it down.
Repeat with the dyes if the heathens come back before you can
get the totem down.
Ô This will clear the heathens out of the pool. At this point, the
only place they can go is the broken down village in the south
east corner of the map.
!""$%
Ô After you purchase 2nd level science, the lab cleans up a bit and
there is a large "blackboard" on the back wall made of animal
skins.
Ô You can tell they are thinking due to the light over their head.
ait for the light to go out (an hour or two depending on what
speed you are playing the game at).
Ô The heathen will drop a piece of the necklace, have a child pick
it up.
!""$(
Ô The adult will take the pan up the stream and drop it near the
mysterious pot, halfway between the food bin and the science
lab.
.
Ô Drop an adult on the shallow pan and they will start to pan for
gold. If they are successful, they will fill the pot 1/3 full of gold.
Ô Keep dropping adults on the pan and panning until the pot is full.
Ô hen the pot is full drop an adult on it and they will take it to
the fire.
.
Ô ait a bit, and the gold will turn into a large orb. hen it does,
drop an adult on it and they will take it to the Alind Totem at the
edge of the forest.
.
Ô hen they put the eye in the totem, the hidden section of the
forest will clear and you will see the chief.
.
Ô This puzzle is only in games sold in the first few weeks through
Àast Day of ork.
Ô You may have noticed the heathen "mommy" sitting in the ruined
village in the southeast corner of the map.
Ô Mommy is almost never alone, the guards are always there except
when they are drawn away, or when it rains.
/
Ô As long as you have the blooming godly power and enough energy
to use it, that farm can support a village of 50 without much
strain, so getting the final source of food is not the major
necessity it was in earlier games.
Ô Also, continue to try and convert the blue masked heathens, they
will add to your workforce.
Ô To get the final food source, you need the Revive godly power,
which is 600 energy. This means you need to either have a large
village or have completed the statue in the center of the village.
Ô Completing the statue requires both 3rd level construction and
spirituality.
Ô You need 3rd level construction to get the third hut, and you
need the third hut to grow your village past 35 people.
Ô 3rd level science will enable you to rack up tech points more
quickly.
Ô 3rd level food mastery means you will yield more from your farm
and from collected mushrooms.
Ô 3rd level learning means your villagers will learn more quickly,
and you will get the foundations for the nursery school with
which to train the kids.
'
Ô Towards the end of the game, you will eventually convert the last
blue masked heathen. You will convert the purple ones as part of
the puzzles, as well as the chief. That will leave the orange and
red masked folks still hanging around, and causing problems as
the lake (a major food source) is near their broken down village.
Ô You
convert them, but it requires you to have at least 800
energy.
Ô ait for an hour or two until the lights above their heads go out,
then trigger another earthquake.
/!""
!""0
Ô To the right of the blocking totem are two small areas that look
like building supplies.
.
Ô Use the time warp powers on him/her, and she will speed up.
Ô The necklace piece will actually drop near the statue, near where
the other three pieces of the necklace are.
Ô Drop a child on the piece and they will bring it to the rest and
assemble the necklace.
!""$1
Ô Now you need to recharge to 600 energy to use the revive godly
power.
Ô hen you have the energy, use the revive godly power on the
lake and the fish will come to life.
Ô Now your farmers can fish. Unfortunately, until you convert the
orange and red masked heathens, they will interfere with your
farmers as they pass by their village.
!""$&
Ô You can also drop builders on the completed statue to polish it.
This will give them building experience.
!""$*
Ô Requires that you have converted all of the purple masked
masters and gathered their pieces of the necklace (puzzle 1,
puzzle 5, puzzle 9, and puzzle 13).
Ô The chief will convert and join your tribe. The former chief is a
master in all six specialties.
Ô Àevel 2 science allows the clothing hut to be built and the lab to
be restored enough to convert the purple mask science master.
You will also accumulate tech points more quickly. Àevel 3
science allows for another lab upgrade, and you accumulate
points more quickly.
Ô Àevel 2 construction allows for the second hut, the repair of the
aqueduct for the farm, and the next level construction of the
hand statue. Àevel 3 construction gets you the third hut and the
final level of construction of the hand statue.
Ô Àevel 2 spirituality gets you more energy capacity, and allows the
statue upgrade (in combination with construction level 2). Àevel 3
spirituality gets you more energy capacity, you are more efficient
at converting the heathens, and you can do the final statue
upgrade (in combination with construction level 3).
Ô Collectibles are a bit different this time around. There are three
types: Relics, Science collectibles, and necklace pieces.
Ô Each new relic you collect increases your potential energy. Each
duplicate relic you collect increases your energy, common pieces
give you 10 energy, uncommon give you 50, and rare give you
150.
!
Ô Godly powers are things that you, as the "power" in the game,
can use to affect the environment. Your powers are limited to
two things: your energy capacity and your actual energy.
Ô The energy bar at the top right of your screen shows you your
energy capacity and power. Icons for the powers will appear
across the top of the screen as you accumulate the energy to
activate them.
Ô Grant Youth - 700 points. This one will de-age a villager back
to a child. Can be used on any older villager.
Ô Earthquake - 800 points. Yes, you can cause earthquakes.
You need this power to finally convert the orange and red
masked heathens. You can also use this to pull down a
building project and start over.
3
Ô There are five types of heathens in the game, and you will
hopefully convert them all to your village.
Ô Some of the heathens will ignore your people, some are actively
hostile, and some are too scary to approach.
Ô Types of Heathens:
Ô Alue Masks: These are friendly folk who are not scary and
who will not chase your villagers. Drop one of your villagers
on them to talk about conversion. hen the conversation is
over you will see a light over their head, indicating that they
are thinking about it. Don't bother them again while that
light is on, they will run away. You will eventually convert
all of the blue heathens by talking to them (even the
"mommy" heathen in puzzle 17).
Ô Red Masks: These are senior guards. They won't chase your
villagers, but they are so scary your villagers will run away if
they get too close. You will find these guarding totems and
major sites, and eventually they will congregate in the
broken down village with the rest of the orange masks. Red
and orange masked guards can only be converted with
earthquakes. You need 800 energy to trigger an earthquake
in their village, and they will start to think (you will see the
lights over their heads). hen the lights go out, hit them
with another earthquake. Keep doing this until they are
converted.
Ô The Chief: You will occasionally see the chief wander in and
out of the forest area to the north with the Alind Totem. He
will ignore your villagers and doesn't want to talk. See puzzle
16 for the solution on how to convert the chief.
Ô There are seven totems in the game, and you will end up
destroying six of them.
Ô Most totems are a focus for the orange and red masks guarding
the useful spaces, the pool, the science lab, the mausoleum, the
dry lake, and the noni bush. Two totems don't have guards: the
pain totem (which shoots off electricity) and the blind totem.
Ô The Hollow Totem: Stands near the dry lake. Guards don't
stand by this totem, they stand in the lake bed itself. This
can only be destroyed with the help of six children (puzzle
8).
Ô The Alocking Totem: *ocal point for the mausoleum guards.
This one can only be brought down by master builders, and
requires a lot of distractions in the form of lightning and
children to accomplish (puzzle 7).
Ô The Alind Totem: This is the only totem you don't have to
destroy but rather to activate. There is a long complicated
solution to this in puzzle 15.
c4 !""
Ô In the hospital are some blue mask heathens, and a purple mask
heathen who is sick.
Ô Set one of your children (or adults) to healing, then drop them on
the purple mask heathen until he/she is healed.
.
Ô Once the purple mask heathen is healed he/she will convert and
join your village. You now have an extra adult to work, and one
who is also an experienced doctor.
Ô hen the food bin is finished you have solved the puzzle.
!""%5 323
Ô In order to get food from the bush, you need to get the guards
away and tear down the totem.
Ô Use the bee power on the bush. This will do two things: (1)
Increase the number of noni berries, and (2) temporarily drive
away the red mask heathen.
Ô Once the heathens near the bush run away use a child to distract
any orange masks in the area, then drop your adults on the totem
to tear it down.
Ô Keep the orange guards away and keep your adults on it until the
totem collapses. This will happen fairly quickly.
Ô Once the totem is gone the red mask and the orange mask will go
elsewhere. Now you can harvest food.
Ô Hit the totem with lightning and the guards will run off. As soon
as they are far enough away drop every adult you have on the
totem to dismantle it.
Ô Orange guards may come back early or come out of the lab. If
they do, distract them with children while your adults are tearing
down the totem.
Ô If the red guard comes back before you finish, just move your
adults back to farming/building and let your energy build up
again. You can accelerate this process by double collecting relics.
Ô Hit the totem with lightning again if necessary, then finish pulling
down the totem.
Ô Once the totem is gone the guards will leave and you can access
the lab.
!""(56*
Ô Once you have all of those, turn your attention to the farm and
the broken aqueduct above (north) of the lab.
.
Ô Drop your master scientist on the aqueduct and they will start to
supervise the work.
Ô At this point the purple masked farmer will convert to your tribe
and drop a piece of the necklace. Have a child pick up the piece.
Ô It will take 2 hours (in fast speed) for food to grow, but you can
make it bloom instantly if you have the instant bloom "godly"
power.
!""*5-
7
Ô Towards the end, the purple mask heathen who sits by the
mausoleum may try to put the blockage back. Don't worry about
it, just make sure that there are three or more builders clearing
the rubble.
Ô Once you start to work on this totem, the guards and others from
the mausoleum will come and try to rebuild it.
Ô Your builders will run away, make sure they don't go far.
Ô hen they run away, drop your builders back on to tear it down.
Ô If any orange guards come back early, you need to keep them
distracted with a child.
Ô hen the red and blue masks come back and start repairing the
totem, hit them with lightning again.
Ô hen they leave bring back your builders and keep tearing down.
Ô Repeat as necessary until the totem is gone.
Ô Your builders can't take this one down, you need to stuff it with
children.
Ô *ive children can fit comfortably in the totem. A sixth will cause
it to collapse.
Ô Drop children on the totem and wait until they go in. hen the
holes are filled with eyes, drop the sixth and the totem will
collapse.
!""05 R2
Ô The purple mask master also tends to wander, so you can't do the
challenge until he/she is sitting below the challenge area.
Ô Use the time warp powers on him/her, and they will speed up.
Ô If you finish first, the purple mask will convert to your tribe.
Ô The necklace piece will actually drop near the statue, near where
the other three pieces of the necklace are.
Ô Drop a child on the piece and they will bring it to the rest and
assemble the necklace.
Ô Now you need to recharge to 600 energy to use the revive godly
power.
Ô hen you have the energy, use the revive godly power on the
lake and the fish will come to life.
Ô Now your farmers can fish. Unfortunately, until you convert the
orange and red masked heathens, they will interfere with your
farmers as they pass by their village.
Ô Hit the pain totem with the lightning power, then drop your
builders on it to take it apart.
Ô If its power comes back, hit it with lightning again and finish
demolishing it.
!""$#56'R
Ô After the clothing hut is complete, three dye pots will appear at
the top of the screen, to the right of the pool and above the
farm.
.
Ô You can use these to drive all of the heathens out of the pool
long enough to take down the totem.
Ô You need two or three adults to take dye to the pool. Drop the
first adult on the yellow pot and wait until he/she picks it up and
starts towards the pool.
Ô Then drop the second adult on the red pot. Do not wait for the
first one to reach the pool, if you do the yellow dye will wash
away before the red can get there.
Ô atch as the adults drop first the yellow, then the red dye into
the pool. The water will turn a nasty orange color and the
heathens will leap out.
Ô This also works with the colors in the order of the totem, red,
yellow blue (requires 3 adults).
Ô hen they do, drop your builders on the totem to take it down.
Repeat with the dyes if the heathens come back before you can
get the totem down.
Ô This will clear the heathens out of the pool. At this point, the
only place they can go is the broken down village in the south
east corner of the map.
Ô After you purchase 2nd level science, the lab cleans up a bit and
there is a large "blackboard" on the back wall made of animal
skins.
Ô You can tell they are thinking due to the light over their head.
ait for the light to go out (an hour or two depending on what
speed you are playing the game at).
Ô hen they are no longer thinking repeat the process with a
master scientist. ait again and repeat a third time. After the
third time the heathen will convert.
Ô The heathen will drop a piece of the necklace, have a child pick
it up.
Ô You can also drop builders on the completed statue to polish it.
This will give them building experience.
Ô Drop an adult on the shallow pan and they will start to pan for
gold. If they are successful, they will fill the pot 1/3 full of gold.
Ô Keep dropping adults on the pan and panning until the pot is full.
Ô hen the pot is full drop an adult on it and they will take it to
the fire.
.
Ô ait a bit, and the gold will turn into a large orb. hen it does,
drop an adult on it and they will take it to the Alind Totem at the
edge of the forest.
.
Ô hen they put the eye in the totem, the hidden section of the
forest will clear and you will see the chief.
.
Ô The child who brings the last piece will assemble the necklace.
Ô This necklace belonged to the chief's daughter.
Ô The chief will convert and join your tribe. The former chief is a
master in all six specialties.
!""$)500
Ô This is an extra puzzle that will only appear in games sold in the
first few weeks directly through Àast Day of ork.
Ô You may have noticed the heathen "mommy" sitting in the ruined
village in the southeast corner of the map.
Ô Mommy is almost never alone, the guards are always there except
when they are drawn away, or when it rains.
4 *9A:
Ô lease check the section above the *AQ, section IV, which
lists all of the puzzles in order.
Ô There are more ways than ever to stretch the food in VV5. If
the noni bush is exhausted, hit it with the power of Aees.
This will generate 20 or 30 more fruit. If you have 150
energy, then use the Aloom power on a bare patch of grass
and have lots of kids standing by to collect the red
mushrooms. If you've built the farm but have to wait 2 hours
for the crops, use the Aloom power on the farm and it will
sprout instantly. See puzzle 5 on how to repair the farm and
puzzle 10 for fishing.
Ô A,
,'
;
Ô There are indeed, and villagers get that title when they
master in 3 disciplines. There is also a jack of all trades
designation, for a villager who has mastered all six
disciplines.
Ô W2
2
8;
Ô 0
3 c
;
Ô c
2'c8
8W8;
Ô c
;
Ô Yes, the game can be bought in a bundle with a strategy
guide from Àast Day of ork. If you didn't get your strategy
guide you should contact them or you can post in their
technical support forums.