QUESTIONNAIRE

Do you know what is expected of you at work?

A) YES B) NO

How long you have been with this company?

6 to 12 months

Less than 6 months A) B)

More than 5 years
1-5 years
C) D)

Which of the following best describes the department you work in

A) Customer service
B) Finance/Accounting
C) MIS
D) Sales/ Marketing
E) Corporate Marketing
F) Human Resource
G) Other

4. Overall how satisfied are you with the position at your company?
A) Very Satisfied
B) Satisfied
C) Dissatisfied
D) N/A

Is induction Training given adequate importance in your organization?

A) YES B) NO

6. Is the training periodically conducted, evaluated and improved?

A) YES B) NO

7. When was the last time you underwent any training programme?

A) 1-3 months
B) 3-6months

C) 6-12months

D) More than 1 year

E) I don’t remember r

8. The company clearly communicates its goals and strategies to you?

A) YES B) NO

9. Are you informed about the changes within the organization?

A) YES B) NO

10. Are Conflicts handled appropriately through proper communication channel?

A) YES B) NO

11. In the last year, have you had opportunities at work to learn and grow?
A) YES B) NO

13. Overall how satisfied are you with the spirit of team work with your company?
F) Very Satisfied
G) Satisfied
H) Dissatisfied
I) N/A

14. At work, do your opinions seem to count?

A) Always B) Frequently C) Occasionally D) Never

15. Are your associates (fellow employees) committed to doing quality work?
a. YES B) NO C) Don’t know
16. In the last six months, has someone at work talked to you about your progress?
A) YES B) NO

17. In the last year, have you had opportunities at work to learn and grow?
A) YES B) NO

18. Does your department encourage teamwork?

A) YES B) NO

19. Overall how satisfied are you with the spirit of team work with your company?
J) Very Satisfied
K) Satisfied
L) Dissatisfied
M) N/A

20. Do you have support and authority to make decision necessary for
accomplishing the assigned task?

A) YES B) NO

21. What are the ,most stressful aspects of your job?

22 How would you rate the level of your job stress?

A) Mild

B) Moderate

C) Severe

D) Extreme

22. Do you think the present performance appraisal system needs to be changed?

A) YES B) NO

23.Is there any rewards in your organization?

A)YES B)NO

24.How is the overall rating done? Do they have any specific margins?

A)YES B)NO
25.Is there any PMS design / delivery process?

A)A B)NO

26.Has the PMS process undergone any developments in the recent years?

A)YES B)NO

The deadlines set to complete and submit the performance documents are

sufficient.

1. strongly disagree
2. Disagree
3. Neutral
4. Agree
5. Strongly agree

Managers and Employees trust the appraisal process.

1. strongly disagree
2. . Disagree
3. Neutral
4. Agree
5. Strongly agree

Your training need should be identified through the mid year review.

strongly disagree
2. Disagree
3. Neutral
4. Agree
5. Strongly agree

Your job description clearly defines KPA¶s (Key performing areas) on which
your performance is rated.

strongly disagree
2. Disagree
3. Neutral
4. Agree
5. Strongly agree

The performance goal set by the appraiser for you are in alignment with your
career aspirations.
1. strongly disagree
2. Disagree
3. Neutral
4. Agree
5. Strongly agree

Your final rating is based not only on your competencies and KPA¶s but also on
several other factors like your corporate image and interpersonal relation with
the rater.

1. strongly disagree
2. Disagree
3. Neutral
4. Agree
5. Strongly agree

You are satisfied with the weightages given against each activity that you are
supposed to perform in the specified period.

1. strongly disagree
2. Disagree
3. Neutral
4. Agree
5. Strongly agree

The recognition given to high performance is appropriate and helps in

motivating the employees.

1. strongly disagree
2. Disagree
3. Neutral
4. Agree
5. Strongly agree

Appropriate training is given to employees who fail to meet the expected

performance level.

1. strongly disagree
2. Disagree
3. Neutral
4. Agree
5. Strongly agree

You are satisfied with the weightages given against each activity that you are
supposed to perform in the specified period.

1. strongly disagree
2. Disagree
3. Neutral
4. Agree
5. Strongly agree

Your job description clearly defines KPA¶s (Key performing areas) on which
your performance is rated.

1. strongly disagree
2. Disagree
3. Neutral
4. Agree

TO MEASURE EFFECTIVENESS OF PERFORMANCE MANAGEMENT

SYSTEM
Q.1. Your work is satisfying and worthwhile and helps contribute to the success of
the company.
a. Strongly Agree
b. Agree
c. Neither agree nor disagree
d. Disagree
e. Strongly disagree
Q.2. Would you recommend this company to a friend or relative as a good place to
work.
a. Definitely yes
b. Yes
c. May be
d. No
e. Definitely no
Q.3. Does the manager establishes plans and work objectives with you.
a. Strongly Agree
b. Agree
c. Neither agree nor disagree
d. Disagree
e. Strongly disagree
Q.4. Are the goals clearly specified?
a. Strongly Agree
b. Agree
c. Neither agree nor disagree
d. Disagree
e. Strongly disagree
Q.5. Do you have an annual set of performance standards.
a. Strongly Agree
b. Agree
c. Neither agree nor disagree
d. Disagree
e. Strongly disagree
Q.6. How often the performance appraisal form filled or Performance Appraisal is
done.
a. Fortnightly
b. Monthly
c. Half yearly
d. Annually
e. Not fixed
Q.7. On what basis is the performance appraisal done.
a. Merit cum seniority(merit given preference over seniority)
b. Seniority cum merit(seniority given preference over merit)
c. Merit only
d. Seniority only
e. Any other, kindly specify
Q.8. What methods are being used for performance appraisal
a. Forced choice distribution method
b. Essay method
c. Ranking method
d. Critical incident method
e. Any other, kindly specify
Q.9. How do you rate the overall assessment of performance appraisal.
a. Outstanding
b. Very good
c. Good
d. Satisfactory
e. Poor
Q.10. Is compensation linked with performance?
a. Strongly Agree
b. Agree
Q11)Is the promotional policy well defined in the organization?
a. Strongly Agree
b. Agree
c. Neither agree nor disagree
d. Disagree
e. Strongly disagree
Q.12. Is the promotional policy linked with the performance appraisal system?
a. Strongly Agree
b. Agree
c. Neither agree nor disagree
d. Disagree
e. Strongly disagree
Q.13. In your opinion does performance management system of the company
identifies the training needs?
a. Strongly Agree
b. Agree