Carmelita M.

Strong
1500 Massachusetts Ave. N.W. Apt. #339
Washington D.C. 20005
202-215-1960
carmelitastrong@ymail.com
Objective: Entry-Level IT/ Help Desk specialist looking for career in IT
Education:
Career Technical Institute – 2008, Washington D.C.
Help Desk / PC Specialist
Woodrow Wilson Sr. High School – 1982, Washington D.C.
Certifications:
A+ (Pending)
Summary of Qualifications:
Computer Skills: Window XP/Vista and Window Server 2003
Networking: TCP/IP, FTP, LAN, WAN, DHCP, and DNS
Application Software: Microsoft Office Suites
Tools: McAfee/Norton Antivirus and Norton Firewall
Employment:

Feb.2008-Jun.2008 Teacher Aide Woodridge Daycare Center

• Provided childcare
• Teachers aide with children from infant to four year olds
• Provided customer service skills
Mar.1993-Mar.1994 Animal Caretaker District of Columbia Animal Shel
ter
•Cleaned and maintained all animals
•Answered multiple phone lines.
•Greeted customers and assisted with general questions.
Sept.1988-July1989 Photo Lab Technician Photo Craft Custom
Printing
• Hand printing and dark room processing of 35mm to 120 mm film
• Half-toned, continuous tones
• Slide conversion to prints
Jan.1988-May1988 Administrative Assistant Freed, Frank, Harris, Shriver and
Jacobson
• Produced legal briefs and documents
• Courier deliveries
• Received and distributed mail
• Answered calls and prepared conference room for meetings