Henderson, NV 89074 702-622-5022 OBJECTIVE Very dedicated, team player, responsible, organized, and able to work independen tly. Proven ability to be detail-oriented and meet deadlines, able to multi-task . Ability to work with the public. I would like to obtain a multi-task position using my office management and Human Resource skills. WORK EXPERIENCE Cubis Financial, LTD (FiTECH, LLC) Las Vegas, NV Office Manager/HR October 2008-October 2009 * Assisted/researched/coordinated Employee Handbook * Obtained Health/Dental coverage for employees * Developed HR forms and procedures * Responsible for hiring/terminating employees * Post job listings * New hire employee packets * Request systems set up for new employees * Maintaining confidential employee files * Manage 21 employees * Responsible for daily running of the office * Ability to coordinate projects; delegate, prioritize and motivate * Organized travel for employees * Set up registrations/booths for conventions * Responsible for signage/business flyers/business cards * Researched/obtained promotional gifts * Coordinate shipping of any supplies to the venue * Set up new office * Office seating * Utilities * Venders * Mail Services/address changes * Creating and maintaining Office forms * Strong administrative and analytical skills * Strength in creative problem solving * Confident and decisive under stressful conditions * Maintain spreadsheets for reporting to Clients/Accounting department Product Support Specialist September 2007-October 2008 * General office duties: filing, faxing, copying and scanning * Reporting for Venders/Clients for weekly and monthly billing * Correspondence with customers/clients/venders * Maintain spreadsheets for reporting * Assist in other departments when needed * Relieved the receptionist for breaks/lunches * Booked travel for fellow employees * Manage projects * Scheduling meetings * Tracking billing * Inputting contracts into the system * Organizing the computer drive to have the accounts accessible D.R.Horton, Inc. Henderson, NV November 2005-August 2007 Land Department Administrator * General office duties: filing, faxing, copying and scanning. * Tracking, checking and processing all land invoices * Logging invoices on spreadsheets * Verifying in accounting system the invoiced amount * Verifying all proper paper work is attached. * Getting required approvals * Research invoices that are past due/missing * Issue check request from venders to the accounting department * Respond to correspondence from venders, utilities and county/city offices * Manage different projects, consisting of scheduling meetings, organizing/inpu tting contracts into accounting system and issuing change orders * Organizing and prioritizing large volumes of information * Assist in other departments when needed * All mail and miscellaneous data entry * Track permits for all projects and the expiration date * Handle confidential and non-routine information * Type general correspondence * Troubleshoot any problems with office machinery * Deliver files/correspondence to different departments * Order office supplies for the department Shipton's Martial Art Academy Seven Fields, Pennsylvania Sept 1993-Sept 2005 Program Director/Manager * Maintained the primary contact with students, parents and general public rega rding classes, tournaments and other services * Established monthly enrollment sales records (February 1996, 2001, 2002, 2004 , 2005 and October 1997, 1998, 2001, 2002 and 2004). * Coordinated and conducted tournaments which ranged from 700 to 1300 competito rs * Arranged accommodations for out of town guests * Arranged travel plans for employees attending seminars and tournaments * Organized and conducted all parties and fundraisers * Corresponded with students and potential students: informing them of availabl e programs, scheduling changes and testing requirements. * Issued memberships and input them into the system for billing. * Tracked all delinquent memberships and followed up with correspondence. * Billed members for dues and services rendered. * Issued any changes to memberships * Composed and edited correspondence and newsletters; coordinated mailings * Maintained detailed records of student's progress and attendance * Maintained inventory of supplies and equipment; ordering replacements when ne cessary * Coordinated enrollment of new students through phone contacts and on-site dem onstrations. * Maintained employment records and time cards for all employees * Evaluated and routed incoming correspondence * Issued each student with new attendance cards each rank cycle Self-employed (Cleaning Services) Pittsburgh, Pennsylvania July 1984-Sept 1993 House Cleaner * Provided weekly professional cleaning services for individuals and businesses Aetna Life & Casualty Pittsburgh, Pennsylvania April 1979-March 1981 Personal Lines Training Coordinator * Coordinated training of new personnel for filing department and rating depart ment * Trained personnel in coding/rating methods of the policies, adhering to compa ny policy and in compliance with applicable state regulations * Established training and scheduled individual training sessions * Monitored work and progress of new employees * Compiled and maintained training manual for policy coding/rating July 1975-April 1979 Personal Lines Policy Rater * Rated and coded personal auto, homeowner, excess liability and marine polices ; in accordance with company procedures and applicable set regulations * Responded to agents inquires regarding rates and rating procedures * Performed complex manual rating calculations fro personal lines property and casualty policies EDUCATION Sept 1969-June 1972 North Hills High School Diploma Pittsburgh, Pennsylvania AFFILIATIONS Feb 2001 American Taekwondo Association Appreciation Award Sept 1993-Feb 2003 American Taekwondo Association Instructor Nevada Notary Public Society for Human Resource Management - Member SKILLS Excel; General Office Machines; Laserfische; Microsoft Word; Microsoft Office ; Outlook(intermediate level), Power Point Multi line phones; training temporary employees; customer service (Expert) Microsoft Project, Visio (Beginner) REFERENCES Upon Request