Baltimore, MD 21234 410-882-3686 PROFILE A professional with a great attention to detail, analytical skills and t he ability to learn quickly. EDUCATION Villa Julie College, Bachelor of Science, May 1998 Major: Business Information Systems, Graduated with Highest Honors Towson State University, Bachelor of Science, January 1992 Major: Business/Human Resource Management PHR, June 2008 Attended PMP (2005) and Six Sigma (2009) courses EMPLOYMENT Alliant Techsystems Inc. (ATK), Baltimore, MD Mar 2009 * May 2010 Sr. Manager, Human Resources (HRIS) * Stood up a new metrics and analytics function for Mission Systems Group to p rovide relevant data to support HR and business strategy and as a result: ? Realized over $4M savings in overtime costs ? Reduced excessive PTO carryover balances about 15% with proactive outreach * Designed and created a centralized reporting database (Access) to support mo nthly and quarterly metrics * Remotely managed the centralized service center * Created group-wide policies and procedures * Centralized PeopleSoft security entitlements to reduce errors and inconsiste ncies in access levels * Managed the planned implementation of the Saba Learning Management System * Worked closely with Recruiting Center of Excellence and HR Directors to refi ne processes * Worked with Division and Corporate HR and IT on ATK-wide projects and initia tives, participating on project teams and/or conducting UAT * Compiled data for AAP CitiFinancial, Baltimore, MD Feb 2006 * Mar 2009 HRIS & Servicing Director/ HRIS Manager 2 * Directed the activities of the HRIS and Employee Services groups * Managed local projects for PeopleSoft and other system conversions or implem entations * Managed and/or participated in internal or external projects related to HR * Security entitlements for HR applications and network shares * Managed HR Intranet maintenance * Developed queries and reports using PeopleSoft Query, Crystal Reports, MS Ac cess and MS Excel * Acted as liaison with IT department and Corporate HR & Payroll services Trai n employees on HR systems * Developed and/or refined processes * SOX contact May 2003 * Jan 2006 HRIS Manager * Maintained security entitlements for multiple systems * Developed queries and reports using PeopleSoft Query, Crystal Reports, MS Ac cess and MS Excel * Managed and/or participated in internal or external projects related to HR * Supervised 3 HRIS Specialists * Acted as liaison with IT department and Corporate HR & Payroll services * Maintained data integrity by performing regular audits * Developed and maintained databases for special programs or projects * Managed data for payroll conversions * Provided assistance to HR users with application questions * Managed HR Intranet updates * Developed guidelines and procedures for HRIS Sep. 2000 * May 2003 HRIS Specialist/Sr. HRIS Specialist * Updated HR Intranet pages content and design in conjunction with Web Develop ment team * Designed, maintained and modified numerous Access database objects * Performed data extracts from PeopleSoft and imported into Microsoft Access * Maintained and audited control tables; Audited employee data for accuracy * Maintained security access to all HR systems in conjunction with Information Systems and parent HR administrators * Acted as liaison to Information Systems * Trained department users on Microsoft Office and general computer systems * Generated and distributed standard and ad hoc reports * Troubleshot general PC problems before escalation to IT department * Provided guidance to junior level specialists American Red Cross, Baltimore, MD Apr. 2000 * Aug. 2000 Senior Application Specialist * Maintained regulated documents and adhere to procedures * Configured new PCs and installed hardware and software * Responded to Help Desk calls and worked with users to resolve PC problems * Managed users, groups and shares on both a Novell and Windows NT network * Managed the Deviation Tracking System (an Access database), conducted weekly maintenance and troubleshot problems * Downloaded data for various departments as necessary and imported into Excel or Access for manipulation Aug. 1998 * Mar. 2000 Network Specialist * Performed same duties as above except maintaining regulated documents Jan. 1998 - Aug. 1998 HRIS Coordinator * Audited HRIS database to correct errors * Ran weekly, monthly and ad-hoc reports for Human Resource staff and manageme nt * Participated on project teams for new HRIS database * Downloaded data as necessary for Human Resource staff and for EEO reporting Aug. 1996 - Jan. 1998 Administrative Coordinator, Human Resources * Answered phones and greeted all internal and external customers * Developed spreadsheet to manage incoming resumes * Performed data entry of all applications * Conducted first-level interviews as needed * Managed supplies Bank of America, Baltimore, MD Dec. 1993-July 1996 Personnel Recruiter * Utilized behavioral-based interviewing techniques to screen applicants * Communicated with managers during the recruitment process * Facilitated new-hire orientations * Attended job fairs, open houses, and seminars Feb. 1993-Dec. 1993 Human Resources Assistant * Conducted enrollment of new employees * Responded to employment inquiries * Maintained applicant database * Administered placement assistance and outplacement programs * Successfully managed temporary staffing department and performed recruiter a ctivities during merger, leading to promotion COMPUTER Microsoft Word, Excel, PowerPoint, Access, Outlook, Project, Publisher and Visio; SharePoint; Windows XP, NT, & 2000; WinZip; PeopleSoft; Crystal Repor ts; ADP; Internet Explorer; Snagit; GoToMeeting; Adobe Acrobat; Dreamweaver REFERENCES Available upon request.