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Phyllis C.

Mitchell, SPHR
Home: (281) 556-5103 pm52602c@westpost.net
Non-smoker Willing to travel
________________________________________
Seeking a Human Resources position in Domestic or International
SUMMARY
Human Resources Professional with well rounded domestic and international experi
ence ranging from creating and operating the Human Resources function for a smal
l, entrepreneurial company to managing expatriates globally for a multi-national
corporation. Skill sets include:
* Negotiating contracts that deliver greater value to the company
o New benefits plans for savings of $350,000
o Workers Compensation Insurance savings of $35,000
o Outsourcing the expatriate tax program for savings of up to $6,000,000
* Implementing more efficient, cost-effective processes
o Day one enrollment for new hires
o 25% efficiency improvement of expatriate administration
team
o Reduction of 65% in tax advances and 80% in tax
receivables
* Staffing and recruiting to meet business strategy
o Successfully hired over 50 employees during a 9 month
growth period
o Coordinated 500+ job offers in a tight time frame,
resulting in 98% of the offers being extended prior to the
merger date
* Received Special Thanks and Special Recognition Awards for
providing superior customer service under very challenging
conditions

PROFESSIONAL EXPERIENCE
Texas Petroleum Investment Company, Houston, TX
August 2006-April 2010
Independent oil and gas exploration and production company with 120 employees op
erating in Texas, Louisiana and Mississippi.
Manager, Human Resources
* Established the human resources function for a 120-employee company, creating
and implementing a full range of HR programs and services which led to growth of
45% and decreased turnover by 50%.
* Negotiated 2 new benefits contracts which resulted in an annual savings of $33
5,000 and an enhanced suite of benefits.
* Worked with outside Consultant to set up a compensation structure to support b
usiness goals and objectives, and implemented all elements of a compensation pro
gram, from job titles and pay grades to surveys and merit and promotional guidel
ines.
* Developed, implemented and managed the performance appraisal process throughou
t the organization to enhance objective setting, recognition of results, coachin
g and employee development.
* Implemented a Time and Attendance Tracking system for all company locations, r
esulting in greater consistency in recording of absences and compliance with the
Fair Labor Standards Act.
* Researched, evaluated and selected a new 401k plan that offered employees with
12 more investment options and reduced fund fees on an average by 1.25% per fun
d.
* Developed and implemented corporate policies and procedures covering hiring, v
acation, substance abuse and disability.
* Established the new hire process to include development of an employment appli
cation, offer letter template, new hire package and orientation.
* Administered the employee relations function to include coaching, counseling,
disciplinary actions and terminations in compliance with all federal, state and
local employment laws.
* Partnered with Counsel to prepare for and when necessary, attended mediations,
arbitration and other court proceedings to defend the company against lawsuits
and address complaints filed with outside agencies.
* Instituted a Service Awards Program for the organization.
* Implemented a Human Resource Information System (HRIS).

Unocal Corporation (now Chevron Corporation), Sugar Land, TX November 1998-


June 2006
One of the world's leading independent oil and gas exploration and production co
mpanies with $8 billion revenues (2004) prior to acquisition by Chevron in 2005.
Sr. International Human Resources Advisor
* Served as key contact for 18 line managers and 7 HR offices for the communicat
ion of expatriate compensation packages, cost of living and housing allowance ph
ilosophy and methodology, in order to ensure policy compliance, reduce demands o
n corporate HR staff, and achieve higher employee satisfaction ratings.
* Coordinated expatriate offer letters, orientations, questions, medical clearan
ce, work permits and visas, cross-cultural programs, and destination services fo
r 100+ expatriate families in 9 countries.
* Managed the expatriate tax program. Worked closely with tax provider, internat
ional accountants and payroll to ensure timely reporting of annual earnings and
tax returns for 400+ employees. Subsequently, led the outsourcing initiative fo
r the tax program leading to savings of $6,000,000.
* Evaluated performance of 6 key external vendors, monitoring performance, sele
cting new vendors as necessary, and making program enhancements Negotiated fee
structures with Immigration, Corporate Housing and Destination Services provider
s which resulted in 30% annual savings to the organization.
* Managed the immigration, visa and permanent residency process for approximatel
y 125 employees transferring to or already residing within the U.S.
* Designed, interpreted and modified policies as required. Communicated policie
s to all locations and administered them consistently, which resulted in a bette
r understanding of company expectations.
* Assisted Line Managers in domestic, expatriate and national recruitment includ
ing Behavioral Event Interviewing questions, evaluation of candidates, and commu
nication of results (32 placements/year).
* Received a Special Recognition Award for providing onsite HR assistance under
very challenging conditions to expatriates whose household goods in storage were
damaged by tropical storm Allison.
* Received a Special Thanks Award for superior work in coordinating 500+ job off
ers to acquired employees with a 72 hour response time, resulting in 98% of the
offers being extended prior to the merger date.
* Developed and communicated the relocation process for all legacy Unocal employ
ees and coordination with Chevron HR Business Partners and Vendors.
* Coordinated the redeployment of 700+ legacy Unocal employees.

Conoco Inc. (now ConocoPhillips), Houston TX April 1989-October 1998


ConocoPhillips is the third-largest integrated energy company in the U.S. with o
perations in more than 30 countries.
HR Associate
* Processed and coordinated 282 Personnel Actions annually for U.S. expatriates,
foreign nationals in the U.S., temporary assignees, and permanent rotators.
* Interpreted and administered expatriate policies, managed payments and tracked
expenses for all inbound transferees.
* Coordinated the processing of non-immigrant visas, work permits, permanent res
idency applications, renewals and I-9 compliance for expatriates, temporary assi
gnees and permanent rotators.
* Administered the salary budget for 450+ U.S. payroll expatriate employees.
* Trained HR personnel from 4 foreign subsidiaries in expatriate compensation an
d visa administration, which resulted in improved productivity and efficiency.
* Coordinated the administration of the Special Thanks and Special Compensation
Awards programs.
* Served on the United Way's Fund Allocation Community, Conoco Rodeo Run Committ
ee, Take your Child to Work Day and Women's Networking Group.

EDUCATION
Bachelor of Commerce (Business), Bombay University

PROFESSIONAL DEVELOPMENT
Senior Professional in Human Resources (SPHR)
Human Resources Professional Development Program, Rice University

AFFILIATIONS
Society for Human Resource Management (SHRM), HR Houston, World@Work
Serve on the Board of Directors of the Association for International Practical T
raining

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