Professional Documents
Culture Documents
STARTING
WITH THE NAME OF ALLAH THE MOST BENEFICIAL AND THE MOST
MERCIFUL
DEDICATION
DEDICATED
TO
ENDELESS LOVE OF MY PARENTS
FRIENDS
AND WELL WISHERS,
WHOSE PRAYERSHAVE ENABLED ME
AND
TO MY TEACHERS WHO ALWAYS
ENCOURAGED ME.
MAY THEIR WISDOM AND
LOVE ENLIGHTEN
THE PATHWAY OF
MY LIFE
PREFACE
This report is about the online recruitment system of the Telenor (pvt) Pakistan that will
work to convert the manual recruitment system to the Internet recruitment system. The
main objective was to develop such their HR department through the recruiting process
hire the skill workers.
During this report I studied the present analysis of the Telenor on the basis of the
information we tried our level best to fulfill the needs by designing the process of
recruitment.
PROJECT BRIEF
PROJECT NAME ONLINE RECRUITMENT
PROCESS
ORGANIZATION TELENOR
UNDERTAKEN BY Adnan Sajid
ENDING DATE 05 MAY 2011
ACKNOWLEDGEMENT
Praise is to GOD, the lord of the world-most gracious and most merciful. I am grateful to
almighty Allah who made me able to complete the work presented in this report. It is due
to his unending Mercy that this work moved towards success.
I express my heartiest thanks and gratitude to Sir Ahmed Haseeb Hassan, my project
supervisor, for encouragement and guidance. Invaluable and patient help, inspiration and
healthy criticism towards handling the assignment effectively and comprehensively.
FINAL APPROVAL
This report is submitted to the department of college of professional studies GRW.
affiliated with UMT for the fulfillment of the requirement of the master degree in
Business Administration.
committee
_______________________________
_______________________________
_______________________________ Signature________
supervision
Miss. Sir Ahmed Haseeb Signature ________
Principle
Telenor is one of the largest mobile operators worldwide with ownership interests in 13
mobile operators across Europe and Asia, constituting a total subscriber base of 105
million at Q3 2006.
Group revenues for 2005 reached NOK 68.9 billion - a growth of 14 per cent compared
to 2004. At year-end 2005, Telenor employed 27,600 people (man-years)
Telenor acquired the license for providing GSM services in Pakistan in April 2004, and
launched its services commercially in Islamabad, Rawalpindi and Karachi on March 15,
2005. The official opening was held in Islamabad with the President of Pakistan General
Pervez Musharraf as the guest of honor and a Telenor delegation headed by CEO Telenor
Jon Fredrik Baksaas. On March 23, 2005 Telenor started its services in Lahore,
Faisalabad and Hyderabad. Telenor has become the second largest cellular network in
Pakistan by launching over 1100 destinations within two years!
Telenor has its corporate headquarters in Islamabad, with regional offices in Karachi and
Lahore.
The license terms stipulate that by year 4, Telenor will cover 70% of Pakistan's 297
administrative Tehsil headquarters. Telenor will fulfill the license requirements and
provide superior quality coverage.
The company has covered several milestones over the past twenty-two months and
grown in a number of directions.
Telenor has successfully signed interconnect agreements with all four incumbents during
December 2004, allowing its subscribers to exchange voice and data with subscribers on
all active mobile networks including Paktel, Instaphone, Ufone, Mobilink and Warid.
Upon the successful set up of our LDI unit, Tore Johnsen CEO and President of Telenor
Pakistan, and Kjell Nordbo, CTO, made the first official TP international call to Norway
on January 27.
Telenor's strong international expansion in recent years has been based on leading-edge
expertise, acquired in the Norwegian and Nordic markets, which are among the most
highly developed technology markets in the world. Internationalization was achieved on
the basis of strong positions in satellite communications, in mobile communications and
in domestic Internet activities. Telenor has been one of the world's leading suppliers of
satellite communications for many years. Norway and the Nordic region have been in
the forefront of the development of mobile communications, and Internet use has
quickly gained ground in this market.
CORE VALUES
We’re practical. We don’t over complicate things. Everything we produce should be easy
to understand and use. No waste. No jargon. Because we never forget we’re trying to
make customers’ lives easier.
Keep Promises
Everything we set out to do should work, or if you don’t get it, we’re here to help. We’re
about deliverance, not over promising – actions not words.
Be Inspiring
We are creative. We strive to bring energy into the things we do. Everything we produce
should look good, modern and fresh. We are passionate about our business and
customers.
Be Respectful
We acknowledge and respect local cultures. We do not impose one formula worldwide.
We want to be a part of local communities wherever we operate. We believe loyalty has
to be earned.
Telenor's primary goal is to create greater value for our shareholders, customers,
employees and partners, and for society in general.
In order to achieve this goal, Telenor base its strategy on its customer oriented vision,
''Here to Help'' as well as its core values, ''Make it easy, Keep promises, Be inspiring' and
Be respectful". Our vision is simple: we exist to help our customers get the full benefit of
communication services in their daily lives.
The key to achieve this vision is a mindset where everyone of us works together; making
it easy to buy and use our services; delivering on our promises; being respectful to
differences; inspiring people to find new ways.
Get this right and Telenor will be a driving force in modern communication and customer
satisfaction.
Strategy
Telenor’s strategy is to strengthen the performance of the local mobile operations in the
Nordic region, Eastern and Central Europe and Asia by combining Group
industrialization with local drive and responsiveness. Further, to develop its leading
position in the Nordic region with a broad range of communication services.
The Board is responsible for the management of the company and the proper
organization of the operation, including a responsibility to supervise the company’s
management.
Telenor's CEO
Jon Fredrik Baksaas, President and CEO - has been President and
CEO of Telenor since 21 June 2002. He joined Telenor in 1989. During
his tenure with Telenor, Baksaas has served as Finance Director,
Executive Vice President and CEO of TBK A/S (a wholly-owned
Telenor subsidiary), before serving as Group CFO from November 1994
until 1997 when he was appointed Deputy CEO. Before joining Telenor,
Baksaas held finance-related positions in Aker AS, Stolt-Nielsen
Seaway and Det norske Veritas. He is also a board member of Svenska
Handelsbanken AB. Baksaas holds a Master of Science in Business
Jon Fredrik Baksaas Administration from the Norwegian School of Economics and Business
Administration in Bergen and has additional qualifications from IMD in
Lausanne, Switzerland.
Stocks/options in the Group:
57,967 stocks, 330,000 options
Telenor's Group Executive Management
The Brand
At the heart of our new brand is a new logo. It’s a symbol of balance, movement and
change. It represents our philosophy of innovation and democratic process and takes its
inspiration from Scandinavia’s long history of design inspired by nature.
Of course a brand is much more than just a logo – it’s a set of ideas, a way of doing
things and measure of behavior.
“Our aim is to be the trusted mobile service provider for the Pakistani customer”
Within one year of operations Telenor Pakistan today is the fastest growing network in
the country with a rich portfolio of products and services. We have edge of introducing
products which are industry first and provided consumers with more and more
convenient options of communication.
Our brand is truly customer centric. We believe in understanding our customer’s needs
which have changed and are changing constantly therefore continuously driving us to
innovate in terms of our products and services
Operations
Mobile Fixed-line Broadcast
Telenor is a leading provider of Telenor is Norway’s leading Telenor is the leading provider of
communications services and one provider of fixed-line television and broadcasting
of the fastest growing mobile telecommunications services, and services to consumers and
operators worldwide. is strongly positioned in the enterprises in the Nordic region.
rapidly growing Nordic market for
broadband services.
Markets
djuice
Your international Prepaid connection to fun.
Talkshawk
The smartest Prepaid package to call any network, anytime.
Bubble Message
Easyload
EDGE
MMS
International MMS
Content Download
Web2SMS
Contact Backup
TeleKissan 1350
Exceptional Reliability
We offer you the most reliable connection to the world on your existing mobile
number, every time you wish to connect.
Connect Everywhere
We are Pakistan’s fastest growing cellular networks with countless local and
international destinations to our credit. Connect with confidence wherever you are and
experience our uncompromised voice and data services.
At Telenor Pakistan, we are guided by our strong corporate ethics. We strive to build
trusting relationships with customers, owners, employees and society in general.
Therefore a determined effort is made to attend to Telenor Pakistan’s responsibilities
with honesty, integrity and transparency.
Corporate governance
In this context good corporate governance means open interaction and cooperation
among the company's owners, the Corporate Assembly, the Board and Group Executive
Management, as well as other interested parties such as the Group's employees,
customers, suppliers, creditors, public authorities and society in general, etc.
Telenor Pakistan’s activities should serve to illustrate that business success in demanding
markets can be achieved without compromising ethical principles or international norms.
Our Codes of Conduct have been adopted by the Telenor Board and are a key
management tool for influencing all our activities.
The Codes of Conduct cover areas that are important for ensuring solid business ethics
in all aspects of our activities. They contain specific and practical rules, and set the
standards for how individual employees should conduct business when faced with
competition and demands for meeting business objectives. Failure to comply with the
Codes of Conduct results in sanctions suited to fit the nature and extent of unauthorized
actions. The Codes of Conduct apply to managers, employees, hired staff and anyone
acting on behalf of Telenor Pakistan
Social Responsibility
Telenor Pakistan acts responsibly and respectfully towards the people and authorities in
different societies and aims to contribute to social and economic development in the local
market. This is the essence of our commitment to Social Responsibility.
We take seriously the social, ethical and environmental impact of our products and
services. We place emphasis on making sure that the communities in which we operate
see Telenor Pakistan's as a good citizen with genuine ambitions to contribute to social
and economic development. We give our employees reasons to be proud of the way
Telenor Pakistan's demonstrates Social Responsibility.
Telenor seeks to have a close and trusting relationship with its shareholders. Through
substantial information via several channels the stock market shall be kept informed of
significant developments in the Group.
Non-Norwegian investors (not holding Norwegian citizenship) owned approximately
35.6% of the total stock. This is an increase in foreign ownership of 13% since year-end
2004. The Norwegian State, through the Ministry of Trade and Industry, is the largest
single owner with 54% of the shares.
Telenor's market value as of 5 May 2006 was NOK 134 billion - the third largest
company listed on Oslo Stock Exchange.
Telenor's long-term primary objective is to give its shareholders a return on their
investment that is at least equal to alternative investments with a corresponding risk
profile. The return shall be made in the form of a cash dividend in addition to the added
value of the shares. The Telenor share shall appear as a liquid and attractive investment
opportunity
Recruitment
All companies in the Telenor Group handle their own
recruitment and selection. Telenor Pakistan believes that a talented and loyal workforce
plays a crucial role in the organization’s ongoing business success. Telenor is very keen
to hire very skilled personnel’s. this is why recruiting process is very meaningful for the
HR department of Telenor. Telenor provides equal opportunity chances to every one.
Recruitment process of Telenor is unbiased.
E-Recruitment
E-Recruitment covers a range of Web-based application tools used for the provisioning
(typically) of human resources. These applications assist in the recruitment of suitable
candidates for vacant positions. Some applications do this by semi-automating the entire
recruitment and hiring process. E-recruitment applications (or software packages that are
web-enabled) typically enable recruitment teams to create job postings, manage job
application responses, schedule interviews and manage other recruitment tasks. This
dramatically reduces the labour and money spent on physical recruitment.
Online recruitment refers to the conducting of hiring processes using online tools. Such
recruitment tools may take the form of online application forms, psychometric tests, job
ad posting systems and applicant tracking systems and applicant management systems.
In the past Telenor were doing manual recruitment all over the world. It is so expensive
the organization and also spent so much time on it. They recruit the people through
advertising in magazine newspaper and so many other resources. But now with the
passage of time Telenor has started online recruitment all over the world as well as in
Pakistan. Online recruitment is very important for the progress of the country. And
Telenor is playing major role in it. Its online recruitment process is very easy and useful.
Because online recruitment takes less time as compare to manual recruitment. There are
few steps for online recruitment process in Telenor Pakistan.
It is helpful to decrease the cost of the organization and it is less consuming the
time
Now the trend is change the candidate go to the internet and apply for the job
Candidate is also easily submitted there profile without any problem
Management focuses on their project through the technology because it reduced
the chances of misshapes.
It is much faster than traditional modes of recruitment.
One can post a job online in just 20 minutes and receive resumes within minutes
of the job going live.
It allows the hiring manager to screen out unqualified candidates in an automated
way, which saves over 65 percent of the hiring time.
Access an online pool of resumes on a 24X7 basis.
One can track the progress that the candidate is making in various stages of the
hiring process.
Gives managers greater involvement in the hiring of
employees.
Relieves the burden on the HR department, giving them a
facilitatory role.
Much cheaper and much quicker;
Employee has good knowledge of the firm and its policies;
Disadvantages of e-recruitment
E-recruitment is not without its share of problem areas. Through the e-recruitment
process, employers are inundated with millions of resumes; screening and
checking the authenticity of resumes are two major problem areas.
In the traditional methods of recruitment, consultants did the authenticity check
initially and saved time and effort. Sometimes applicants who post their resumes
online are not active job seekers. In such a scenario, companies fail to keep a
track of them and their contact details.
Despite the IT boom in the country, there is low Internet penetration in many
locations. Organizations are still hesitant to completely switch over to an online
recruitment process because of the limited penetration of the Internet.
A significant drawback of the evolution of technology is the loss of human
interaction, which is applicable to the online recruitment process. In India, the
cultural shift is a challenge in the e-recruitment space, as organisations prefer to
deal with people rather than e-mails.
A majority of IT companies still depend on traditional recruitment processes.
However, the traditional recruitment process may fail in key parameters of time
and cost advantage to the recruiter.
Limits number of candidates; Managers may resent loss of staff to other
departments;
Employees may resent receiving orders from former equal;
Advantages/Disadvantages
In most situations, there are always going to be advantages and disadvantages. In the
online environment, this is no different. There are several noteworthy advantages to
conducting research online, but one must also recognize and accept the number of
disadvantages. In the online environment, there are fewer constraints associated with
conventional research. Some of the possible advantages of utilizing computer-mediated
communications include:
• Time: The ability of the medium to cross the time and space barriers, which
might limit standard research.
• Sample Size: The potential for research participants is well beyond that which
could be reached with traditional survey methods. The larger and wider
participant pool available through the Internet can facilitate cross-cultural
organizational research (Eaton, et al. 2002).
• Distance: The global range opens up the possibilities of studying projects, which
might have seemed impractical before. There is an ability of the medium to cross
the time and space barriers, which might limit standard research. Allows for wide
geographical access to individuals or groups who are geographically distant.
Also, the important issue of social distance, where respondents may be more
likely to be self-disclosing or less likely to respond in a socially desirable way
because of the sense of distance associated with responding on the Internet.
• Ease: Easier handling of data: use of computer for data entry, coding, search and
retrieval, display and concept building. Online surveys can feed directly into
software. Data can be transmitted faster than normal research. The Internet is also
conducive to easy dialogue for respondents.
• Intrusiveness: The ability to touch upon personal issues that might be sensitive to
participants. It is especially important for organizational research involving
employee attitudes/behaviors. Provides anonymity for participants.
Telenor offers exciting and challenging careers with competitive pay, excellent benefits
and exceptional advancement opportunities. Our training programs and further education
programs ensure a high professional standard amongst our employees. We care about our
employees and provide them with a relaxed and enriching working environment
Equal opportunities for all
Diversity is key
We employ people from a variety of backgrounds, with a wide variety of skills and
training. We want our organization to benefit from the new insight and opportunities
that this diversity offers. Our people are called on to challenge themselves; to take on
other tasks than those that they have been trained for, and in this way discover new
qualities and capabilities.
Telenor's management and organization shall be imbued with joint values. The Group
Management has devised five leadership requirements that apply to all managers in the
Group, and all management groups shall discuss what these requirements mean to them.
The demands are:
All managers shall be subject to annual evaluations based on these management criteria.
HR @ Telenor Pakistan
From providing the best administrative support to facilitate employees work life to
creating benchmark security solutions, we are a team of enthusiastic, energetic young
people who are geared to perform the best always!
From being the best in providing benefits to our employees to the best in providing
development opportunities, we have managed to create a culture of passion for business,
operational excellence and constant renewal.
At Telenor Pakistan, employees are its most valuable asset. We strongly hope that after
joining Telenor Pakistan you will become an enthusiastic and valuable member of our
family. At Telenor Pakistan we endeavor to provide all employees with excellent
working conditions, on-going support and focused direction. Together with your
commitment, we will deliver positive results and create opportunities that will benefit the
Telenor family.
Telenor Pakistan believes that a talented and loyal workforce plays a crucial role in the
organization’s ongoing business success. We value employees’ overall well-being,
offering a wide range of employee benefits and programs to support a good balance
between work and family/personal life. We are also committed to assisting employees in
exploring, developing and maximizing their full potential, encouraging continuing
education through internal and external training and development opportunities.
Welcome!
• If you are new to the system, please click here to upload your CV to our
database.
• After submitting your CV online you will receive a unique CV Tracking Number
& Password by email. Please save it to Edit/Update your CV in the future & to
apply to all applicable future openings.
• Please do not apply more then once, instead we request you to update/edit your
earlier submitted cv.
• Only applications submitted through this system will be considered for vacancies
in Telenor Pakistan.
• Please note that you will be contacted only if you are short-listed.
• In case of any problem with the application system or for any queries regarding
Recruitment at Telenor Pakistan you can contact us on hr@telenor.com.pk or
• click here.
Good Luck!
Recruitment Team
Telenor Pakistan
CV Tracking Number:
Password:
Sign In
Available Jobs:
in which they give the scenario to the group and the duration of that test is 5 to 7 hours
maximum after that they take the individually interview in the form of presentation to
know the potential ability and the confidence of the candidate
An interview is usually the main feature of the job selection process. Sometimes there is
just one interviewer, but more often, there are two or three. With senior jobs, there is
normally a panel of interviewers, usually five to eight or more.
Interviews give the interviewers the chance to meet the candidates; to assess their
abilities and characters; and to see how they react to one particular situation - the
interview itself. Interviews do not always indicate whether a person will be successful in
the job, as they do not test the skills and qualities that would be required for that
particular post.
There are other defects in the interview system. Some candidates are much more
successful in the interview than they would be in the job. Interviewers sometimes let their
personal prejudices influence their choice
Achievement
Quetta – Tuesday, April 17, 2007: Telenor Pakistan, the second largest and the fastest growing
cellular network in Pakistan, has been declared the official mobile service for University of
Balochistan. The university has been a prime institute since 1974 and has more than 6,000
students, 35 different fields of studies and 5 faculties. The announcement was made following
a corporate agreement between the two organizations on April 11, 2007, following
presentations from five cellular operators in an open forum. Vice Chancellor Brig. Agha
Ahmed Gull, signed by Director General Human Resources & Admin Maj. (R) Muhammad
Tahir Qazi and Telenor Pakistan Corporate Sales Executive Syed Inayat Ullah, approved the
contract. Director Sales and Distribution Telenor Pakistan Jahanzeb Taj described the
corporate deal as a milestone achievement for Telenor Pakistan in the Balochistan region. He
said: “Our intent has always been to provide customers more value for their money. Our
products and services are targeted at various types of individuals as well as businesses
throughout the country. We will try to offer our customers at the prestigious University of
Balochistan complete ease of communication and the best possible quality of service.
Achievements to Date
The Opportunity
Conclusion
In the end we conclude that Telenor is the best communicational organization in Pakistan
because its unique characteristics, that is the crystal voice of Telenor. Its network is very
clear. Its recruitment process is very unbiased and it is providing equal opportunity to
every one. And its workers are very pleased with its online recruiting process.
Head office
Phone
+92 51 111 345 700
:
Fax: +92 51 2651923
References