JOSEPH E.

NATHE
537 Abby Lane
Eureka, MO 63025
jn546458@westpost.net
636-236-1964

SUMMARY OF QUALIFICATIONS
Organizational development and customer satisfaction expert with a communication
style that creates motivation. Over 15-years success working with a broad rang
e of people and cultivating relationships. Strong planning, analytical and orga
nizational development skills with proven performance in making data-driven deci
sions. Creative trouble-shooter and problem solver with the initiative and pers
istence for obtaining goals and maintaining a smooth running business.
EDUCATION
Jefferson College, Hillsboro, MO: Associates Degree in Computer Science
Maryville University, St. Louis, MO: Continuing Education, Business Administrati
on, Microsoft Office Suite
St. Louis Community College, Kirkwood, MO: Continuing Education, Appraisal Coars
e
Eureka Senior High School, Eureka MO: Diploma

PROFESSIONAL ACHIEVEMENTS
Assistant to CFO, BITRODE CORPORATION, 12/2007- 5/2009
Foster a workplace environment consistent with the values and mission outlined b
y the CFO and deliver effective and persuasive presentations on informational an
d/or complex topics to employees. Develop, interpret and ensure consistent appl
ication of human resources strategies, policies, programs and procedures, includ
ing medical, dental, short and long term disability, and life insurance benefits
. Managed the payroll for 96 employees and participate in other human resource
s initiatives as needed.
Customer Service Representative and Trainer, WALGREENS, 10/2004 - 3/2006
Leading sales person and trainer. Interact with customers and provide informati
on in response to inquiries, concerns or requests about products. Work directly
with customers either by telephone or face to face, responding promptly to cust
omer inquiries and obtaining and evaluating all relevant information to handle i
nquiries or complaints. Communicate with internal departments and follow up on
customer interactions.
Appraiser, AMERICAN APPRAISAL CORPORATION, 3/2003 - 10/2004
Investigate all aspects of buildings and land to determine their fair market val
ue for purchase or sale purposes using a variety of formulas. Search public rec
ords for additional information, including records of previous sales, leases, as
sessments, and other transactions.
Assistant General Manager, LAKE ST. LOUIS NATIONAL EQUESTRIAN CENTER, 6/2002 - 2
/2003
In partnership with the General Manager, promote and book national and internati
onal horse shows that involved competitors from around the world. Provide leade
rship to achieve or exceed budgeted sales and controllable expense goals. Effec
tively manage event operations and ensure all internal and external customers re
ceive exemplary customer service and receive a positive experience.
Interim Controller and Accounting Representative. HOME BUILDERS ASSOCIATION, 1/1
984 - 6/2002
Direct and maintain accounting operations, including the production of periodic
financial reports, maintenance of an adequate system of accounting records, and
 a comprehensive set of controls designed to mitigate risk and enhance the accur
acy of the company's reported financial results. Prepared financial spreadsheet
s for month-end, auditors, budgeting reports, A/R, A/P and payroll.