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SUMMARY OF QUALIFICATIONS

Highly motivated and accomplished human resources professional with experience i


n the financial services, non-profit, retail and consumer sectors. Possess a un
ique combination of creativity, analysis and strategic approach to troubleshooti
ng business problems.
Proven excellent customer service and team leadership skills
Effectively able to communicate globally with all levels of management and peer
s
Qualified and experienced change agent
Systems Implementation designer and problem solver
EDUCATION
Simmons College, School of Management, MBA
3.8 GPA 2007
Entrepreneurship and Employment Law Courses
Boston College, Bachelor of Arts in Business Administration
1986
PROFESSIONAL EXPERIENCE
Iron Mountain, Inc., Boston, MA January 2008 March 2009
Compensation Manager/IT and Training Consultant
Managed creation process with business groups of the 2008 Incentive Compensatio
n Plans (over 450) and designed the 2009 versions, which included the annual pla
nning and review with the IC Compensation Management Committee, financial modeli
ng, legal review of plan documents, corporate communications, quarterly and year
ly processing and SOX compliance.
Revamped and documented internal controls to consistently meet internal and ext
ernal audit requirements. Consistently met requirements not done previously.
Managed the current staff and moved them to a new level of expertise in adminis
tering corporate HR programs.
Provided leadership on acquisitions moving into the corporate IM compensation/b
enefits programs and format.
Developed and presented executive recommendations on strategic HR program impro
vements to the Compensation Committee and Board of Directors.
Analyzed the learning objectives and needs of management to accomplish successf
ul training of employees to perform work on new systems and follow new protocols
and procedures.
Stop & Shop Supermarket Company, Quincy, MA 2005 2007
Sr. Compensation Technical Training Specialist
Successfully spearheaded projects to find systems that could be designed to imp
lement the automation of two annual merit cycles and process detail record to ca
lculate the numerous annual complex incentive plans for the corporation. Create
d the requirement documents and performed liaison capacity with technical teams
of companies. Managed operations of both systems once in place.
Defined and implemented program to improve HR records data integrity.
Advised SOX auditors in putting together testing controls of new systems to mee
t regulation compliance.
Identified key competitors and built relationships with outside compensation pr
ofessionals to conduct the annual base pay and total compensation competitive ma
rket analysis for the overall business and pharmacy population. Designed financi
al model and costing analysis to make the appropriate recommendations to senior
management.
Communicated and interpreted for HR support groups, managers and employees all
relevant compensation policies and the intricacies of these pay policies from a
legal, accounting, tax and Sarbanes Oxley perspective.
Designed, communicated and administered the seven complex retail incentive plan
s, which are in effect for 7,000 employees, with currently 14,000 performance me
asures.
Interpreted FLSA regulation changes to be implemented on Stop & Shop job classi
fications.
State Street Corporation, Boston, MA 1998 2005
Human Resources Project Manager
Served as key HR Business Partner providing consulting and interpretation of po
licies and procedures to the business line management team on key strategic issu
es and HR processes.
Provided leadership on the due diligence analysis efforts for corporate acquisi
tions, divestitures, business re-locations, re-organizations, outsourcing and st
art up activities.
Worked with business management world wide in forecasting future business needs
and driving strategic HR change initiatives.
Served as the strategic link between business areas and HR functional experts t
o execute HR action plans in support of business objectives.
Responsible for interpreting and boiling down impact of FLSA regulation changes
on State Street positions and following through on implementation with HR staff
and business leaders.
Sr.Compensation Consultant
Business Lead in the corporate worldwide setup of the Global Total Compensation
Web Tool (system to calculate and manage annual incentive plans, quarterly equi
ty awards and several merit increase cycles). Conducted the training program fo
r all HR Services and all management levels on the new TCP Web Tool functionalit
y.
Developed and updated existing compensation materials including brochures, sala
ry structures, and market information. Designed base, sales, short term and lon
g term incentive plans to meet business needs.
Communicated and interpreted compensation policies and procedures to establish
and maintain uniform understanding and application within business areas. Devel
oped and conducted training of compensation issues globally to line managers and
other human resources staff.
Administered the Executive Compensation packages including the awarding of empl
oyees stock options and the exercising of these options including, but not limit
ed to, the issue of exchange rates as it affected international employees dollar
results. Prepared monthly analysis for Bank Title Promotions for the President
and the Executive Committee.
Fund Accounting Manager/Sr. Fund Accountant
Managed team and day-to-day operations (custody, accounting, and pricing) for f
und group.
Developed and maintained superior relationships with inside and outside clients
(FX settlements, Transfer Agent, Retirement Cititstreet group and Fund).
Provided leadership in planning for the team and making decisions regarding emp
loyment, training, performance reviews and salary adjustments.
Worked with IT group on new technologies and the implementation of them for our
specific fund needs and team.
Expert in the use of custody system, accounting system, trade processing, NAV A
lert and Navigator pricing system.
Ensured integrity of record keeping for compliance and internal/external audits
.
Project Place, Boston, MA 1994 1998
New Covenant Christian Center
HR Director/Assistant Director
Led the strategy and development of a consumer driven health care initiative in
cluding the design, implementation and education process. Managed, analyzed and
administered a comprehensive health and welfare program, including life and dis
ability insurance, tuition reimbursement, Workers Compensation, Unemployment Ins
urance and other relevant benefits. Managed the reconciliation of the health an
d dental accounts (including COBRA), Flexible Spending Accounts.
Developed a benefit budget and monitored expenditures throughout the year.
Responsible for compliance under ERISA and the Americans with Disabilities Act
(ADA).
Directed all aspects of the Financial and Accounting areas for both non-profit
organizations. Oversaw monthly close and variance reporting. Developed and exe
cuted financial reporting and financial control procedures.
Managed unique complexities at each non-profit including leasing, large-scale v
endor negotiations and complex financial instrumental accounting.
Resident expert on employee relations and employment law issues.
Boston Financial Data Services, Quincy, MA 1993 - 1994
Control Services Specialist
Performed institutional record keeping including capital stock trade processing
; money movement and monitoring; and cash reconciliation in a timely and efficie
nt manner. Provided customer service to shareholders, management companies, and
internal operations departments in a timely manner. Performed monthly Dividend C
alculations for funds. Implemented new systems and processes, including client
conversions. Partnered with technology groups to create functional specification
s.
Retail Management 1988 - 1993
Worked in a variety of retail operations (clothing and high end jewelry) store m
anagement and regional management positions in the Boston area where the diagnos
is of critical issues and their positive solutions were a daily part of the job.

Consistently won sales awards for exceeding store/regional sales goals in the B
oston area.
Recruited and trained successful management staff to work within sales district
.
Worked for a number of years as a troubleshooter in stores. (Brought company s
tandards to a store, retrained staff, hired and trained new staff, lowered loss
numbers and increased sales with customer satisfaction)
Bank of Boston, Boston, MA 1978 - 1987
Performance & Development Consultant
Spearheaded the development of a new department to completely revamp the perfor
mance review process and incorporate development plans into the process. Commun
icated and implemented new process throughout the organization after receiving s
enior management approval.
Effectively utilized the new system to identify and develop high potential empl
oyees for succession management planning.
Recipient of Individual Contributor Award.
Human Resources Compliance Consultant
Analyzed new and pending laws and regulations that could affect Bank of Bostons
employment practices from an EEO/AA viewpoint. Acted as Consultant on revisions
of policies and procedures to ensure company compliance.
Created ground breaking and proactive Handicap AAP based on new federal regulat
ions
Prepared information in issues of class actions and individual suits.
Consultant to Compensation team for compliance coding and Comparable worth stud
ies conducted.
EEO & Statistics Manager
Served as EEO and Affirmative Action liaison with senior management and Divisio
n Heads on monthly activity statistical reporting and ad hoc reports.
Provided research to legal team and OFCCP
Developed and maintained the Affirmative Action Plans of the organization.
Filed Federal EEO-1 forms for corporation and subsidiaries.

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