Professional Documents
Culture Documents
SUMMARY OF QUALIFICATIONS
Strategic thinker and innovative professional with commendable record of accompl
ishment in administrative leadership, resource utilization, and organizational d
evelopment. Exemplify capacity to communicate and interact with people at all le
vels within the organization. Demonstrated sound ability to successfully work in
a team and communicate corporate vision and goals to group, sharing appropriate
information with colleagues to build camaraderie. Possess proven expertise in a
nalyzing organizational challenges and creating solutions to issues. Highly adep
t at performing complex projects with great deal of independence in a timely man
ner. Proficient in SAP Systems, ADP and WEB CRM Systems, the entire Microsoft Of
fice Suite, multiple web-based inventory management systems, and Mac-based softw
are.
Key Strengths
- Resources and Personnel Administration
- Human Resources Transactions
- Workflow and Workload Management
- Client and Vendor Relations Management
- Analytical and Strategic Thinking
- Leadership, Mentoring, and Team Building
- Communication and Organizational Skills
CORE COMPETENCIES
Human Resources Optimization and Management
- Demonstrated exceptional performance in executing HR duties, such as eva
luating applicants, conducting pre-screening interviews, managing the use of rec
ruiters and headhunters, performing reference and background checks for potentia
l employees, assisting in interviews and selection of employees on-site, maintai
ning all applicant and interview data in the HRM, as well as designing and prepa
ring new employee orientation packages
- Provided on-the-job training to new department staff members as well as
computer orientation to new company staff
- Evaluated employee performance and provide rewards for deserving employe
es
- Held responsible for the preparation and distribution of written and ver
bal information to inform employees of benefits, compensation, and personnel pol
icies
- Developed and implemented policies, procedures, and programs for recruit
ment; testing, placement, classification, orientation, benefits and compensation
; as well as labor and industrial relations
- Pivotal in improving employment policies, processes, and practices, alon
g with recommending changes to management
Operations and General Management
- Led efforts in developing public relations strategies influencing publi
c opinion by studying objectives, promotional policies, and needs of the dealers
hip
- Established and maintained effective working relationships between emplo
yees and management team
- Provided direction and feedback to stakeholders to meet clientsâ⠬⠢ and companyâ
s
- Performed diverse duties, such as consulting with users and evaluating r
equirements, as well as recommending designs, providing cost analyses, planning
projects, and coordinating tasks for the installation of data networks
- Efficiently assisted in administering a revised employee evaluation prog
ram, allowing the improvement on identified problem areas prior to the final eva
luation
- Accomplished research and provided efficient resolution to customer-rela
ted product and service issues
Technical Proficiency
- Determined feasibility, cost, time required, and compatibility with curr
ent system by conducting technical research on network upgrades and components,
as well as planning layout for new hardware or modifications to existing layout
- Actively involved in planning, testing, and implementing network, file s
erver, mainframe, and workstation hardware and software
- Proficiently served as technical specialist on network problems and emer
gencies, responsible for troubleshooting and providing efficient resolutions to
technical problems for established networks
- Installed, upgraded, and configured network printing, directory structur
es, user access, security software, and file services
- Provided network documentation, training, and guidance to computing syst
em clients and programmers
PROFESSIONAL EXPERIENCE
EDUCATION/CREDENTIALS
Master of Business Administration in Human Resource Management ~ In Progress
DEVRY UNIVERSITY, KELLER SCHOOL OF BUSINESS MANAGEMENT ~ New Brunswick, NJ
GPA: 3.85/4.0
Bachelor of Science in Psychology ~ 1997
Minor in Theology, Philosophy, and Government
LIBERTY UNIVERSITY ~ Lynchburg, VA
Master Certified Public Relations and Employee Relations