1615 Sheridan Street

Jacksonville, Florida 32207

Phone: (904) 334-3679

Email: re66e8ee@westpost.net

Ramey El-Abu
Summary of Skills

Have attained highly valuable experience, leadership and motivational skills th

rough various forms of work and voluntary job functions for multiple teams. Have
led and managed groups of employees and directed their work. Used experienced m
anagement skills to plan, organize and delegate projects within multiple workgro
ups. Customer service skills have been praised by management for being run prope
rly and efficiently while putting the customer first. Can work with Microsoft Of
fice and all of its components. Widely praised leadership capabilities with yout
h, fellow employees and employers. Have self-studied and maintained excellent in
terpersonal skills that are vital in a thriving workplace.

Work Experience

11/2006-05/2010 Merrill Lynch, and Co. Jacksonville, FL

Order Management Services Specialist, US and Canadian Equities and Options
* Specifically chosen for this management position by multiple director
s due to hard work and success in high pressure situations and deadlines
* Answer calls to the team hotline and wire requests regarding non-mark
et corrections such as price and commissions adjustments, symbol maintenance, ex
ecution and price challenges and research, as well as processing trade rejects f
or branches and market exchanges
* Run and process multiple reports such as symbol maintenance (add/remo
ve/update equity and option symbols), current and late dividend, stock and cash
split notifications and apply to all open and eligible orders
* Worked closely with members and sub-teams of market exchanges and suc
h as NYSE, CBOE, TOR and ISE in order to ensure that all challenges, symbol upda
tes, and order status requests are completed with 100% accuracy in a timely mann
er
Mutual Funds Trading Senior Analyst, Retail Domestic
* Research and process all requests entered by branch offices and inter
nal departments for trade requests, trade corrections, and research
* Work with numerous fund companies for processing NSCC rejects prior t
o cut-offs as well as processing manual trade requests and trade corrections
* Distribute all reports to the necessary areas and process
* Train and help all new employees processed and procedures as well as
working with others that job shadowing our department
02/2006-10/2006 American Income Life Jacksonville, FL
Supervising Agent
* Deliver benefits to union and association members by filling any insu
rance gaps with optional supplemental benefit plans
* Assemble and train a sales team in order to build a personal agency
06/2005-12/2005 Prudential Financial Jacksonville, FL
Financial Services Associate
* Licenses Obtained: Series 6, Series 63, and Life, Health and Variable
Annuities
* Prospecting for clients and marketing to specific target markets
* Completing services for existing policy holders
12/2003-04/2005 Ellis and Associates, Inc. Jacksonville, FL
Soils and Concrete Labs Technician and Field Technician
* Tested soil and concrete samples to ensure strength and density to de
termine if the samples were strong enough to build on.
* Work in the field with contractors and inspectors in helping them com
plete tasks.
09/1998 -04/2004 Publix Supermarkets Jacksonville, FL
Front-end Coordinator
* Monitor all associates to make sure work was completed and time is us
ed wisely; managed customer service team with goal of helping with any problems
in a way that leaves the customer satisfied.
Office Staff
* Verify all cash intake from cashiers and balance the cash pad and off
ice at end of day; supervised over twenty employees at a time in making sure the
y are completing tasks.
Education

2000-2004 University of North Florida Jacksonville, FL

* Earned Bachelor of Business Administration degree with a major in Mar
keting in December 2004. Associates of Arts Degree also earned.
* Some classes completed towards the BBA degree include: Career Develop
ment, Administrative Management, International Marketing, Market Research and In
formation, Strategic Marketing Management, and Business Policy.
1996-2000 Stanton College Preparatory School Jacksonville, FL
* High school Diploma earned June 2000.
* Member of the varsity football team.
Organization Membership

1995-2007 St. George Orthodox Church Jacksonville, FL

Advisor, Youth Group
* Regularly attend meetings to ensure the group is running smoothly.
President, Youth Group
* Unanimously voted into office.
* Plan and organized all events for the youth group including luncheons
, bake sales, community Christmas cards, day trips, and other events that were u
sed to unite the group.
Treasurer, Youth Group
* Unanimously elected into this position for five consecutive years.
* Collected, counted, and recorded all money earned from fundraising ev
ents.

References available upon request.