2137 Vicente Street * San Francisco, CA 94116 * ml758642@westpost.net
* (415) 722-5302 Actively seeking a Human Resources professional position with a company acceptin g a talented and motivated employee with strong abilities to improve business ac complishments SUMMARY OF QUALIFICATIONS * Currently working towards earning Master of Business Administration in Human R esources Management degree and Master of Science in Accounting degree, maintaini ng 3.925 GPA * Experience processing payroll for more than 300 employees for large non-profit organization, minimizing discrepancies and meeting deadlines * Credited with implementing process improvements that led to more efficient off ice operations * Confident maintaining discretion with sensitive and confidential information * Knowledge of Americans with Disabilities Act (ADA), Age Discrimination Employm ent Act (ADEA), Family and Medical Leave Act (FMLA), Paid Disability Leave (PDL) , and Paid Family Leave (PFL) * Bilingual in English and Chinese * Proficient in Microsoft Word, Excel, PowerPoint, Outlook, ADP Pay eXpert and A DP HRB EDUCATION AND TRAINING Working towards Master of Business Administration in Human Resource Management Present GOLDEN GATE UNIVERSITY San Francisco, CA Cumulative GPA: 3.925 Working towards Master of Science in Accounting Present GOLDEN GATE UNIVERSITY San Francisco, CA Cumulative GPA: 3.925 BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION 2008 SAN FRANCISCO STATE UNIVERSITY San Francisco, CA GPA: 3.25 ACADEMIC PROJECTS * Utilized Access software to design compensation system * Created business proposal to purchase Human Resources Management System (HRMS) * Completed project for implementation of performance management program PROFESSIONAL EXPERIENCE NORTH EAST MEDICAL SERVICES, INC., SAN FRANCISCO, CA February 2005- October 2009 Non-profit community health center, founded in 1971, that provides health care s ervices to the medically-underserved populations of the San Francisco Bay Area HUMAN RESOURCES ASSISTANT June 2008- October 2009 * Processed bi-weekly payroll information and manual checks for more than 300 em ployees, entering accurate information into database and meeting deadlines * Assisted with administration of employee benefits for open enrollment and new hires, independently answering employee questions and assisting with completion of paperwork * Effectively conducted new hire orientation by utilizing PowerPoint presentatio n developed by colleague, assisting with paperwork and answering questions promp tly * Diligently scheduled interviews and performed background checks for potential new employees for management, following company best practices * Managed leaves of absence and annual reviews for employees including communica tion of evaluation status, calculation of increases and confirmation notices HUMAN RESOURCES INTERN/CLERK February 2007- May 2008 * Calculated earning time and processed payroll for more than 300 employees, min imizing discrepancies by thoroughly analyzing information before submission * Assisted with assessment and testing process of potential employees by monitor ing process and submitting final results promptly to management * Implemented efficient employee file improvements by alphabetizing documents an d labeling filing cabinets, ensuring prompt location of confidential files NURSING CLERK February 2005- February 2007 * Supported health care staff of 30 by providing detailed assistance with focus on organization, efficiency and professionalism * Utilized exceptional communication skills by contacting patients with appointm ent reminders, resulting in fewer missed appointments and enhanced customer serv ice * Maintained and filed patient documents, maintaining sensitivity and discretion with confidential documents ADDITIONAL EXPERIENCE * Office Clerk, Philip Benson Financial Services, San Francisco, CA, February 20 04- July 2004 * Visitor Service Representative, Golden Gate National Park Store, San Francisco , CA, May 2003- September 2005 * Cashier, Ghirardelli Chocolate Shop and Cafe, San Francisco, CA, March 2001- J une 2002 * Service Clerk, Walgreen Company, San Francisco, CA, January 2000- July 2001 PROFESSIONAL ASSOCIATIONS * Member, Society of Human Resources Management * Member, Northern California Human Resources Association